Tidio ‑ Live Chat & AI Chatbot

The AI is actually getting pretty good at answering customer questions. This has been a huge help in freeing our team up to focus on the more important customer questions.

We’ve been using Tidio for our online store, and it has become an essential part of our business. We also have a physical shop, but Tidio feels like our second store online—we honestly couldn’t run without it.

We have been using Tidio for 5 years. It has generated us 1000's of dollars in returns and we love the ease of use.

Tidio has been fantastic for our business. The platform makes communication with customers simple, fast, and seamless. From live chat to automated responses, everything just works smoothly without any unnecessary complications.

Their interface is intuitive, so our team was able to get up and running quickly without a steep learning curve. It’s also clear they put real thought into making customer conversations feel more personal and effective.

Overall, Tidio has made a real difference in how we connect with our customers, and I highly recommend it to any business looking for a reliable and easy-to-use communication tool.

We've been using Tidio for years. It's a must have to build customer confidence. Adding Lyro has been amazing. It does a better job than we do when answering questions. We love it.

I got the app as it was recommended to me, specifically the AI Live Chat, Lyro. I am enjoying working with the app, as it is easy to use and reduces the time spent responding to customers.

It is interesting to see how Lyro is learning more about our business. Give Tidio a shot. You'll be pleased you did.

Waggy Tails, The Visionary Pet Team.

I've been using Tidio for a few years, and I'm glad I did. Being able to quickly interact with visitors on the site is a game changer that has lead to conversions. Great app!

Saving us lots of time in handling low-effort customer questions.

The only thing I could ask for is more reasonable pricing. I don't need that many smart AI chats since our customers' questions need only low effort to handle. But would prefer AI to interfere after a few automatic flow interactions. We didn't have many chances to try out the full capacity of Lyro AI after the quota is ran out on simple customer questions.

Tidio is a really great customer service app, allowing you to manage most of your chat needs, connecting store live chat, IG Direct, FB Messenger, WhatsApp and e-mail. While they do offer a overall good AI chatbot, it could be smarter - don't really follow up the conversation previous context and don't improvise (like chatting to gpt). 9/10 app.

Tidio is great and very convenient. The AI agent is an awesome feature, especially for chats you get after store hours and it can automatically answer the common questions, which saves us a lot of time.