@@ -327,7 +327,6 @@ delivered as expected:
327
327
□ Web links in the message body should be visible and easy to understand.
328
328
Recipients should know what to expect when they click a link.
329
329
□ Sender information should be clear and visible.
330
- •
331
330
• Format the following international domains according to Section 5.2 of
332
331
Unicode Technical Standard #39. An international domain is also called an ;
333
332
internationalized domain name (IDN), and is a URL that is specific to a
@@ -338,6 +337,62 @@ delivered as expected:
338
337
□ Reply-to domain
339
338
□ Sender domain
340
339
340
+ Guidelines for email display names
341
+
342
+ Misuse of display names can impact email deliverability when sending to
343
+ personal Gmail accounts. When you send commercial or bulk email, it’s important
344
+ to follow the Email sender guidelines and to respect recipients’ inboxes.
345
+ Follow the display name guidelines here to help ensure your messages are
346
+ delivered as expected.
347
+
348
+ Display name guidelines
349
+
350
+ Sender display names should be used exclusively to identify the sender.
351
+
352
+ Display names should reflect a consistent, clear, and accurate statement of the
353
+ sender's identity, name and/or organization.
354
+
355
+ Don’t include subject or message content in display names.
356
+
357
+ Display names should never be used to attempt to deceive the recipient of the
358
+ email.
359
+
360
+ Avoid misleading or deceptive display names by following these guidelines:
361
+
362
+ • Identify the sender first and don’t include subject or message content in
363
+ this display name. For example, don’t use display names like these:
364
+ □ Important Update ---------- From [Company Name]
365
+ □ TIME IS RUNNING OUT (SALE)
366
+ □ [Product/News] Alert
367
+ □ URGENT REQUEST
368
+ □ Last Chance
369
+ • The display name should not include the recipient’s name and should not
370
+ imply a message reply or threaded conversation. For example, don’t use
371
+ display names like these:
372
+ □ [recipient’s first name] <
[email protected] >
373
+ □ User (2)
374
+ • The display name should clearly identify the sender and shouldn't include
375
+ emojis or other non-standard characters to imitate graphic elements. For
376
+ example, don’t use display names like these:
377
+ □ [v] LATEST UPDATE
378
+ □ MAIL, ME [2]
379
+ □ [z]
380
+ □ [1] New Message
381
+
382
+ Spoofing and display names
383
+
384
+ Avoid these types of spoofing, which are deceptive display name practices:
385
+
386
+ • Using an @gmail.com domain as the display name for bulk email
387
+ • Using characters that imply the mail is part of threaded conversation, for
388
+ example: User (2)
389
+ • Using the name of the recipient in the display name
390
+
391
+ To manage an effective email campaign, your messages should connect you and
392
+ your recipients in a meaningful way. Be sure to follow all Email sender
393
+ guidelines to improve your email delivery and effectiveness. Senders who fail
394
+ to follow best practices may not be considered for deliverability mitigations.
395
+
341
396
Sending practices requirements and guidelines
342
397
343
398
To reduce the chances that messages from your domain are sent to spam or
0 commit comments