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No hand visible on UE 4.27.1 win 11 #101

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Freebios opened this issue Oct 23, 2021 · 4 comments
Closed

No hand visible on UE 4.27.1 win 11 #101

Freebios opened this issue Oct 23, 2021 · 4 comments

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@Freebios
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Hi there,

For some reason, I'm unable to get the leap motion to work on my setup.
The embed examples in the plugin do not work, the Leap Component do not fire any data Event. And when trying to manually pull the last frame data onTick event it shows 0 hands visible.

Context:
Windows 11 Home 21H2 22000.282
Razer blade 15
UE 4.27.1
Leap motion 4.1.0+52211
Firmware 1.7.0

I was able to play with some examples running on Unity and diagnosis shows hands data.

Thanks

@laadeho
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laadeho commented Oct 25, 2021

Same here with Windows 10 and
Versíón del software: 4.1.0+52211
Firmware Revision: 1.7.0

I also can run the visualizer, but nothing in other plattforms like Unreal Engine 4.27.1 or Processing

@JimSimons-UH
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JimSimons-UH commented Oct 25, 2021

Hi @laadeho, @Freebios.

Sorry to hear you're having an issue.

Which version of the plugin are you using?

Please use the 3.7.0 release https://github.com/leapmotion/LeapUnreal/releases/tag/v3.7.12.
This is because the latest release 3.9.0 is targeted at an incoming update to the leap software, v5.

@Freebios
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Freebios commented Oct 25, 2021

I'll give a look into 3.7.0 release as well as testing it with v5 :)

@laadeho
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laadeho commented Oct 26, 2021

Hello @JimSimons-UH, with the version 3.7.0 works, print events and showing the LeapDesktopActor Example as espected.
Thanks in advanced.

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