Promote Service desk

Related to https://gitlab.com/gitlab-org/gitlab-ee/issues/2624

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Design

• The banner will appear if the license/plan is GitLab EES since Service Desk is for GitLab EE Premium.

• For regular EE on-prem sites, users who never start GitLab EE trial, they will see the banner from #2888 (closed).
• For GitLab.com, users will also see the banner from #2888 (closed).

Promote trial or license activation for regular EE on-prem sites.

Admin

• Having 'Start GtiLab Enterprise Edition trial' button.
• Read more

• Link to the document, so users can know more about the feature.
• Link: https://docs.gitlab.com/ee/user/project/service_desk.html

• Copy:

Improve customer support with GitLab Service Desk.

GitLab Service Desk is a simple way to allow people to create issues in your GitLab instance 
without needing their own user account. It provides a unique email address for end users to 
create issues in a project, and replies can be sent either through the GitLab interface or by email. 
End users will only see the thread through email. [Read more]

Non-admin

• Copy:

Improve customer support with GitLab Service Desk. 

{{ Same as admin copy for regular EE on-prem sites }}

Contact your Administrator to upgrade your license.

Admin	Non-admin

For GitLab.com the feature promotion needs to go to purchase a GitLab.com plan

Admin

• Having Upgrade your plan button.
• Copy:

Upgrade your plan to activate Service Desk.

{{ Same as admin copy for regular EE on-prem sites }}

Non-admin

• Copy:

Upgrade your plan to activate Service Desk.

{{ Same as admin copy for regular EE on-prem sites }}

Contact your Administrator to upgrade your plan.

Admin	Regular users

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SVG: graphic-service-desk.svg