connect/aws.sdk.kotlin.services.connect

Package-level declarations

Types

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interface ConnectClient : SdkClient

Amazon Connect is a cloud-based contact center solution that you use to set up and manage a customer contact center and provide reliable customer engagement at any scale.

Properties

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const val SdkVersion: String
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const val ServiceId: String

Functions

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inline suspend fun ConnectClient.activateEvaluationForm(crossinline block: ActivateEvaluationFormRequest.Builder.() -> Unit): ActivateEvaluationFormResponse

Activates an evaluation form in the specified Amazon Connect instance. After the evaluation form is activated, it is available to start new evaluations based on the form.

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inline suspend fun ConnectClient.associateAnalyticsDataSet(crossinline block: AssociateAnalyticsDataSetRequest.Builder.() -> Unit): AssociateAnalyticsDataSetResponse

Associates the specified dataset for a Amazon Connect instance with the target account. You can associate only one dataset in a single call.

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inline suspend fun ConnectClient.associateApprovedOrigin(crossinline block: AssociateApprovedOriginRequest.Builder.() -> Unit): AssociateApprovedOriginResponse

This API is in preview release for Amazon Connect and is subject to change.

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inline suspend fun ConnectClient.associateBot(crossinline block: AssociateBotRequest.Builder.() -> Unit): AssociateBotResponse

This API is in preview release for Amazon Connect and is subject to change.

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inline suspend fun ConnectClient.associateDefaultVocabulary(crossinline block: AssociateDefaultVocabularyRequest.Builder.() -> Unit): AssociateDefaultVocabularyResponse

Associates an existing vocabulary as the default. Contact Lens for Amazon Connect uses the vocabulary in post-call and real-time analysis sessions for the given language.

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inline suspend fun ConnectClient.associateFlow(crossinline block: AssociateFlowRequest.Builder.() -> Unit): AssociateFlowResponse

Associates a connect resource to a flow.

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inline suspend fun ConnectClient.associateInstanceStorageConfig(crossinline block: AssociateInstanceStorageConfigRequest.Builder.() -> Unit): AssociateInstanceStorageConfigResponse

This API is in preview release for Amazon Connect and is subject to change.

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inline suspend fun ConnectClient.associateLambdaFunction(crossinline block: AssociateLambdaFunctionRequest.Builder.() -> Unit): AssociateLambdaFunctionResponse

This API is in preview release for Amazon Connect and is subject to change.

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inline suspend fun ConnectClient.associateLexBot(crossinline block: AssociateLexBotRequest.Builder.() -> Unit): AssociateLexBotResponse

This API is in preview release for Amazon Connect and is subject to change.

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inline suspend fun ConnectClient.associatePhoneNumberContactFlow(crossinline block: AssociatePhoneNumberContactFlowRequest.Builder.() -> Unit): AssociatePhoneNumberContactFlowResponse

Associates a flow with a phone number claimed to your Amazon Connect instance.

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inline suspend fun ConnectClient.associateQueueQuickConnects(crossinline block: AssociateQueueQuickConnectsRequest.Builder.() -> Unit): AssociateQueueQuickConnectsResponse

This API is in preview release for Amazon Connect and is subject to change.

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inline suspend fun ConnectClient.associateRoutingProfileQueues(crossinline block: AssociateRoutingProfileQueuesRequest.Builder.() -> Unit): AssociateRoutingProfileQueuesResponse

Associates a set of queues with a routing profile.

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inline suspend fun ConnectClient.associateSecurityKey(crossinline block: AssociateSecurityKeyRequest.Builder.() -> Unit): AssociateSecurityKeyResponse

This API is in preview release for Amazon Connect and is subject to change.

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inline suspend fun ConnectClient.associateTrafficDistributionGroupUser(crossinline block: AssociateTrafficDistributionGroupUserRequest.Builder.() -> Unit): AssociateTrafficDistributionGroupUserResponse

Associates an agent with a traffic distribution group. This API can be called only in the Region where the traffic distribution group is created.

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inline suspend fun ConnectClient.associateUserProficiencies(crossinline block: AssociateUserProficienciesRequest.Builder.() -> Unit): AssociateUserProficienciesResponse

Associates a set of proficiencies with a user.

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inline suspend fun ConnectClient.batchAssociateAnalyticsDataSet(crossinline block: BatchAssociateAnalyticsDataSetRequest.Builder.() -> Unit): BatchAssociateAnalyticsDataSetResponse

Associates a list of analytics datasets for a given Amazon Connect instance to a target account. You can associate multiple datasets in a single call.

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inline suspend fun ConnectClient.batchDisassociateAnalyticsDataSet(crossinline block: BatchDisassociateAnalyticsDataSetRequest.Builder.() -> Unit): BatchDisassociateAnalyticsDataSetResponse

Removes a list of analytics datasets associated with a given Amazon Connect instance. You can disassociate multiple datasets in a single call.

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inline suspend fun ConnectClient.batchGetAttachedFileMetadata(crossinline block: BatchGetAttachedFileMetadataRequest.Builder.() -> Unit): BatchGetAttachedFileMetadataResponse

Allows you to retrieve metadata about multiple attached files on an associated resource. Each attached file provided in the input list must be associated with the input AssociatedResourceArn.

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inline suspend fun ConnectClient.batchGetFlowAssociation(crossinline block: BatchGetFlowAssociationRequest.Builder.() -> Unit): BatchGetFlowAssociationResponse

Retrieve the flow associations for the given resources.

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inline suspend fun ConnectClient.batchPutContact(crossinline block: BatchPutContactRequest.Builder.() -> Unit): BatchPutContactResponse

Only the Amazon Connect outbound campaigns service principal is allowed to assume a role in your account and call this API.

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inline suspend fun ConnectClient.claimPhoneNumber(crossinline block: ClaimPhoneNumberRequest.Builder.() -> Unit): ClaimPhoneNumberResponse

Claims an available phone number to your Amazon Connect instance or traffic distribution group. You can call this API only in the same Amazon Web Services Region where the Amazon Connect instance or traffic distribution group was created.

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inline suspend fun ConnectClient.completeAttachedFileUpload(crossinline block: CompleteAttachedFileUploadRequest.Builder.() -> Unit): CompleteAttachedFileUploadResponse

Allows you to confirm that the attached file has been uploaded using the pre-signed URL provided in the StartAttachedFileUpload API.

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inline suspend fun ConnectClient.createAgentStatus(crossinline block: CreateAgentStatusRequest.Builder.() -> Unit): CreateAgentStatusResponse

This API is in preview release for Amazon Connect and is subject to change.

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inline suspend fun ConnectClient.createContact(crossinline block: CreateContactRequest.Builder.() -> Unit): CreateContactResponse

Only the EMAIL and VOICE channels are supported. The supported initiation methods for EMAIL are: OUTBOUND, AGENT_REPLY, and FLOW. For VOICE the supported initiation methods are TRANSFER and the subtype connect:ExternalAudio.

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inline suspend fun ConnectClient.createContactFlow(crossinline block: CreateContactFlowRequest.Builder.() -> Unit): CreateContactFlowResponse

Creates a flow for the specified Amazon Connect instance.

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inline suspend fun ConnectClient.createContactFlowModule(crossinline block: CreateContactFlowModuleRequest.Builder.() -> Unit): CreateContactFlowModuleResponse

Creates a flow module for the specified Amazon Connect instance.

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inline suspend fun ConnectClient.createContactFlowVersion(crossinline block: CreateContactFlowVersionRequest.Builder.() -> Unit): CreateContactFlowVersionResponse

Publishes a new version of the flow provided. Versions are immutable and monotonically increasing. If the FlowContentSha256 provided is different from the FlowContentSha256 of the $LATEST published flow content, then an error is returned. This API only supports creating versions for flows of type Campaign.

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inline suspend fun ConnectClient.createEmailAddress(crossinline block: CreateEmailAddressRequest.Builder.() -> Unit): CreateEmailAddressResponse

Create new email address in the specified Amazon Connect instance. For more information about email addresses, see Create email addresses in the Amazon Connect Administrator Guide.

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inline suspend fun ConnectClient.createEvaluationForm(crossinline block: CreateEvaluationFormRequest.Builder.() -> Unit): CreateEvaluationFormResponse

Creates an evaluation form in the specified Amazon Connect instance. The form can be used to define questions related to agent performance, and create sections to organize such questions. Question and section identifiers cannot be duplicated within the same evaluation form.

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inline suspend fun ConnectClient.createHoursOfOperation(crossinline block: CreateHoursOfOperationRequest.Builder.() -> Unit): CreateHoursOfOperationResponse

This API is in preview release for Amazon Connect and is subject to change.

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inline suspend fun ConnectClient.createHoursOfOperationOverride(crossinline block: CreateHoursOfOperationOverrideRequest.Builder.() -> Unit): CreateHoursOfOperationOverrideResponse

Creates an hours of operation override in an Amazon Connect hours of operation resource

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inline suspend fun ConnectClient.createInstance(crossinline block: CreateInstanceRequest.Builder.() -> Unit): CreateInstanceResponse

This API is in preview release for Amazon Connect and is subject to change.

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inline suspend fun ConnectClient.createIntegrationAssociation(crossinline block: CreateIntegrationAssociationRequest.Builder.() -> Unit): CreateIntegrationAssociationResponse

Creates an Amazon Web Services resource association with an Amazon Connect instance.

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inline suspend fun ConnectClient.createParticipant(crossinline block: CreateParticipantRequest.Builder.() -> Unit): CreateParticipantResponse

Adds a new participant into an on-going chat contact. For more information, see Customize chat flow experiences by integrating custom participants.

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inline suspend fun ConnectClient.createPersistentContactAssociation(crossinline block: CreatePersistentContactAssociationRequest.Builder.() -> Unit): CreatePersistentContactAssociationResponse

Enables rehydration of chats for the lifespan of a contact. For more information about chat rehydration, see Enable persistent chat in the Amazon Connect Administrator Guide.

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inline suspend fun ConnectClient.createPredefinedAttribute(crossinline block: CreatePredefinedAttributeRequest.Builder.() -> Unit): CreatePredefinedAttributeResponse

Creates a new predefined attribute for the specified Amazon Connect instance. Predefined attributes are attributes in an Amazon Connect instance that can be used to route contacts to an agent or pools of agents within a queue. For more information, see Create predefined attributes for routing contacts to agents.

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inline suspend fun ConnectClient.createPrompt(crossinline block: CreatePromptRequest.Builder.() -> Unit): CreatePromptResponse

Creates a prompt. For more information about prompts, such as supported file types and maximum length, see Create prompts in the Amazon Connect Administrator Guide.

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inline suspend fun ConnectClient.createPushNotificationRegistration(crossinline block: CreatePushNotificationRegistrationRequest.Builder.() -> Unit): CreatePushNotificationRegistrationResponse

Creates registration for a device token and a chat contact to receive real-time push notifications. For more information about push notifications, see Set up push notifications in Amazon Connect for mobile chat in the Amazon Connect Administrator Guide.

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inline suspend fun ConnectClient.createQueue(crossinline block: CreateQueueRequest.Builder.() -> Unit): CreateQueueResponse

Creates a new queue for the specified Amazon Connect instance.

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inline suspend fun ConnectClient.createQuickConnect(crossinline block: CreateQuickConnectRequest.Builder.() -> Unit): CreateQuickConnectResponse

Creates a quick connect for the specified Amazon Connect instance.

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inline suspend fun ConnectClient.createRoutingProfile(crossinline block: CreateRoutingProfileRequest.Builder.() -> Unit): CreateRoutingProfileResponse

Creates a new routing profile.

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inline suspend fun ConnectClient.createRule(crossinline block: CreateRuleRequest.Builder.() -> Unit): CreateRuleResponse

Creates a rule for the specified Amazon Connect instance.

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inline suspend fun ConnectClient.createSecurityProfile(crossinline block: CreateSecurityProfileRequest.Builder.() -> Unit): CreateSecurityProfileResponse

Creates a security profile.

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inline suspend fun ConnectClient.createTaskTemplate(crossinline block: CreateTaskTemplateRequest.Builder.() -> Unit): CreateTaskTemplateResponse

Creates a new task template in the specified Amazon Connect instance.

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inline suspend fun ConnectClient.createTrafficDistributionGroup(crossinline block: CreateTrafficDistributionGroupRequest.Builder.() -> Unit): CreateTrafficDistributionGroupResponse

Creates a traffic distribution group given an Amazon Connect instance that has been replicated.

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inline suspend fun ConnectClient.createUseCase(crossinline block: CreateUseCaseRequest.Builder.() -> Unit): CreateUseCaseResponse

Creates a use case for an integration association.

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inline suspend fun ConnectClient.createUser(crossinline block: CreateUserRequest.Builder.() -> Unit): CreateUserResponse

Creates a user account for the specified Amazon Connect instance.

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inline suspend fun ConnectClient.createUserHierarchyGroup(crossinline block: CreateUserHierarchyGroupRequest.Builder.() -> Unit): CreateUserHierarchyGroupResponse

Creates a new user hierarchy group.

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inline suspend fun ConnectClient.createView(crossinline block: CreateViewRequest.Builder.() -> Unit): CreateViewResponse

Creates a new view with the possible status of SAVED or PUBLISHED.

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inline suspend fun ConnectClient.createViewVersion(crossinline block: CreateViewVersionRequest.Builder.() -> Unit): CreateViewVersionResponse

Publishes a new version of the view identifier.

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inline suspend fun ConnectClient.createVocabulary(crossinline block: CreateVocabularyRequest.Builder.() -> Unit): CreateVocabularyResponse

Creates a custom vocabulary associated with your Amazon Connect instance. You can set a custom vocabulary to be your default vocabulary for a given language. Contact Lens for Amazon Connect uses the default vocabulary in post-call and real-time contact analysis sessions for that language.

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inline suspend fun ConnectClient.deactivateEvaluationForm(crossinline block: DeactivateEvaluationFormRequest.Builder.() -> Unit): DeactivateEvaluationFormResponse

Deactivates an evaluation form in the specified Amazon Connect instance. After a form is deactivated, it is no longer available for users to start new evaluations based on the form.

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inline suspend fun ConnectClient.deleteAttachedFile(crossinline block: DeleteAttachedFileRequest.Builder.() -> Unit): DeleteAttachedFileResponse

Deletes an attached file along with the underlying S3 Object.

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inline suspend fun ConnectClient.deleteContactEvaluation(crossinline block: DeleteContactEvaluationRequest.Builder.() -> Unit): DeleteContactEvaluationResponse

Deletes a contact evaluation in the specified Amazon Connect instance.

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inline suspend fun ConnectClient.deleteContactFlow(crossinline block: DeleteContactFlowRequest.Builder.() -> Unit): DeleteContactFlowResponse

Deletes a flow for the specified Amazon Connect instance.

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inline suspend fun ConnectClient.deleteContactFlowModule(crossinline block: DeleteContactFlowModuleRequest.Builder.() -> Unit): DeleteContactFlowModuleResponse

Deletes the specified flow module.

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inline suspend fun ConnectClient.deleteContactFlowVersion(crossinline block: DeleteContactFlowVersionRequest.Builder.() -> Unit): DeleteContactFlowVersionResponse

Deletes the particular version specified in flow version identifier.

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inline suspend fun ConnectClient.deleteEmailAddress(crossinline block: DeleteEmailAddressRequest.Builder.() -> Unit): DeleteEmailAddressResponse

Deletes email address from the specified Amazon Connect instance.

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inline suspend fun ConnectClient.deleteEvaluationForm(crossinline block: DeleteEvaluationFormRequest.Builder.() -> Unit): DeleteEvaluationFormResponse

Deletes an evaluation form in the specified Amazon Connect instance.

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inline suspend fun ConnectClient.deleteHoursOfOperation(crossinline block: DeleteHoursOfOperationRequest.Builder.() -> Unit): DeleteHoursOfOperationResponse

This API is in preview release for Amazon Connect and is subject to change.

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inline suspend fun ConnectClient.deleteHoursOfOperationOverride(crossinline block: DeleteHoursOfOperationOverrideRequest.Builder.() -> Unit): DeleteHoursOfOperationOverrideResponse

Deletes an hours of operation override in an Amazon Connect hours of operation resource

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inline suspend fun ConnectClient.deleteInstance(crossinline block: DeleteInstanceRequest.Builder.() -> Unit): DeleteInstanceResponse

This API is in preview release for Amazon Connect and is subject to change.

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inline suspend fun ConnectClient.deleteIntegrationAssociation(crossinline block: DeleteIntegrationAssociationRequest.Builder.() -> Unit): DeleteIntegrationAssociationResponse

Deletes an Amazon Web Services resource association from an Amazon Connect instance. The association must not have any use cases associated with it.

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inline suspend fun ConnectClient.deletePredefinedAttribute(crossinline block: DeletePredefinedAttributeRequest.Builder.() -> Unit): DeletePredefinedAttributeResponse

Deletes a predefined attribute from the specified Amazon Connect instance.

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inline suspend fun ConnectClient.deletePrompt(crossinline block: DeletePromptRequest.Builder.() -> Unit): DeletePromptResponse

Deletes a prompt.

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inline suspend fun ConnectClient.deletePushNotificationRegistration(crossinline block: DeletePushNotificationRegistrationRequest.Builder.() -> Unit): DeletePushNotificationRegistrationResponse

Deletes registration for a device token and a chat contact.

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inline suspend fun ConnectClient.deleteQueue(crossinline block: DeleteQueueRequest.Builder.() -> Unit): DeleteQueueResponse

Deletes a queue.

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inline suspend fun ConnectClient.deleteQuickConnect(crossinline block: DeleteQuickConnectRequest.Builder.() -> Unit): DeleteQuickConnectResponse

Deletes a quick connect.

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inline suspend fun ConnectClient.deleteRoutingProfile(crossinline block: DeleteRoutingProfileRequest.Builder.() -> Unit): DeleteRoutingProfileResponse

Deletes a routing profile.

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inline suspend fun ConnectClient.deleteRule(crossinline block: DeleteRuleRequest.Builder.() -> Unit): DeleteRuleResponse

Deletes a rule for the specified Amazon Connect instance.

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inline suspend fun ConnectClient.deleteSecurityProfile(crossinline block: DeleteSecurityProfileRequest.Builder.() -> Unit): DeleteSecurityProfileResponse

Deletes a security profile.

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inline suspend fun ConnectClient.deleteTaskTemplate(crossinline block: DeleteTaskTemplateRequest.Builder.() -> Unit): DeleteTaskTemplateResponse

Deletes the task template.

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inline suspend fun ConnectClient.deleteTrafficDistributionGroup(crossinline block: DeleteTrafficDistributionGroupRequest.Builder.() -> Unit): DeleteTrafficDistributionGroupResponse

Deletes a traffic distribution group. This API can be called only in the Region where the traffic distribution group is created.

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inline suspend fun ConnectClient.deleteUseCase(crossinline block: DeleteUseCaseRequest.Builder.() -> Unit): DeleteUseCaseResponse

Deletes a use case from an integration association.

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inline suspend fun ConnectClient.deleteUser(crossinline block: DeleteUserRequest.Builder.() -> Unit): DeleteUserResponse

Deletes a user account from the specified Amazon Connect instance.

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inline suspend fun ConnectClient.deleteUserHierarchyGroup(crossinline block: DeleteUserHierarchyGroupRequest.Builder.() -> Unit): DeleteUserHierarchyGroupResponse

Deletes an existing user hierarchy group. It must not be associated with any agents or have any active child groups.

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inline suspend fun ConnectClient.deleteView(crossinline block: DeleteViewRequest.Builder.() -> Unit): DeleteViewResponse

Deletes the view entirely. It deletes the view and all associated qualifiers (versions and aliases).

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inline suspend fun ConnectClient.deleteViewVersion(crossinline block: DeleteViewVersionRequest.Builder.() -> Unit): DeleteViewVersionResponse

Deletes the particular version specified in ViewVersion identifier.

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inline suspend fun ConnectClient.deleteVocabulary(crossinline block: DeleteVocabularyRequest.Builder.() -> Unit): DeleteVocabularyResponse

Deletes the vocabulary that has the given identifier.

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inline suspend fun ConnectClient.describeAgentStatus(crossinline block: DescribeAgentStatusRequest.Builder.() -> Unit): DescribeAgentStatusResponse

This API is in preview release for Amazon Connect and is subject to change.

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inline suspend fun ConnectClient.describeAuthenticationProfile(crossinline block: DescribeAuthenticationProfileRequest.Builder.() -> Unit): DescribeAuthenticationProfileResponse

This API is in preview release for Amazon Connect and is subject to change. To request access to this API, contact Amazon Web ServicesSupport.

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inline suspend fun ConnectClient.describeContact(crossinline block: DescribeContactRequest.Builder.() -> Unit): DescribeContactResponse

This API is in preview release for Amazon Connect and is subject to change.

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inline suspend fun ConnectClient.describeContactEvaluation(crossinline block: DescribeContactEvaluationRequest.Builder.() -> Unit): DescribeContactEvaluationResponse

Describes a contact evaluation in the specified Amazon Connect instance.

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inline suspend fun ConnectClient.describeContactFlow(crossinline block: DescribeContactFlowRequest.Builder.() -> Unit): DescribeContactFlowResponse

Describes the specified flow.

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inline suspend fun ConnectClient.describeContactFlowModule(crossinline block: DescribeContactFlowModuleRequest.Builder.() -> Unit): DescribeContactFlowModuleResponse

Describes the specified flow module.

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inline suspend fun ConnectClient.describeEmailAddress(crossinline block: DescribeEmailAddressRequest.Builder.() -> Unit): DescribeEmailAddressResponse

Describe email address form the specified Amazon Connect instance.

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inline suspend fun ConnectClient.describeEvaluationForm(crossinline block: DescribeEvaluationFormRequest.Builder.() -> Unit): DescribeEvaluationFormResponse

Describes an evaluation form in the specified Amazon Connect instance. If the version property is not provided, the latest version of the evaluation form is described.

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inline suspend fun ConnectClient.describeHoursOfOperation(crossinline block: DescribeHoursOfOperationRequest.Builder.() -> Unit): DescribeHoursOfOperationResponse

This API is in preview release for Amazon Connect and is subject to change.

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inline suspend fun ConnectClient.describeHoursOfOperationOverride(crossinline block: DescribeHoursOfOperationOverrideRequest.Builder.() -> Unit): DescribeHoursOfOperationOverrideResponse

Describes the hours of operation override.

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inline suspend fun ConnectClient.describeInstance(crossinline block: DescribeInstanceRequest.Builder.() -> Unit): DescribeInstanceResponse

This API is in preview release for Amazon Connect and is subject to change.

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inline suspend fun ConnectClient.describeInstanceAttribute(crossinline block: DescribeInstanceAttributeRequest.Builder.() -> Unit): DescribeInstanceAttributeResponse

This API is in preview release for Amazon Connect and is subject to change.

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inline suspend fun ConnectClient.describeInstanceStorageConfig(crossinline block: DescribeInstanceStorageConfigRequest.Builder.() -> Unit): DescribeInstanceStorageConfigResponse

This API is in preview release for Amazon Connect and is subject to change.

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inline suspend fun ConnectClient.describePhoneNumber(crossinline block: DescribePhoneNumberRequest.Builder.() -> Unit): DescribePhoneNumberResponse

Gets details and status of a phone number that’s claimed to your Amazon Connect instance or traffic distribution group.

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inline suspend fun ConnectClient.describePredefinedAttribute(crossinline block: DescribePredefinedAttributeRequest.Builder.() -> Unit): DescribePredefinedAttributeResponse

Describes a predefined attribute for the specified Amazon Connect instance. Predefined attributes are attributes in an Amazon Connect instance that can be used to route contacts to an agent or pools of agents within a queue. For more information, see Create predefined attributes for routing contacts to agents.

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inline suspend fun ConnectClient.describePrompt(crossinline block: DescribePromptRequest.Builder.() -> Unit): DescribePromptResponse

Describes the prompt.

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inline suspend fun ConnectClient.describeQueue(crossinline block: DescribeQueueRequest.Builder.() -> Unit): DescribeQueueResponse

This API is in preview release for Amazon Connect and is subject to change.

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inline suspend fun ConnectClient.describeQuickConnect(crossinline block: DescribeQuickConnectRequest.Builder.() -> Unit): DescribeQuickConnectResponse

Describes the quick connect.

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inline suspend fun ConnectClient.describeRoutingProfile(crossinline block: DescribeRoutingProfileRequest.Builder.() -> Unit): DescribeRoutingProfileResponse

Describes the specified routing profile.

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inline suspend fun ConnectClient.describeRule(crossinline block: DescribeRuleRequest.Builder.() -> Unit): DescribeRuleResponse

Describes a rule for the specified Amazon Connect instance.

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inline suspend fun ConnectClient.describeSecurityProfile(crossinline block: DescribeSecurityProfileRequest.Builder.() -> Unit): DescribeSecurityProfileResponse

Gets basic information about the security profile.

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inline suspend fun ConnectClient.describeTrafficDistributionGroup(crossinline block: DescribeTrafficDistributionGroupRequest.Builder.() -> Unit): DescribeTrafficDistributionGroupResponse

Gets details and status of a traffic distribution group.

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inline suspend fun ConnectClient.describeUser(crossinline block: DescribeUserRequest.Builder.() -> Unit): DescribeUserResponse

Describes the specified user. You can find the instance ID in the Amazon Connect console (it’s the final part of the ARN). The console does not display the user IDs. Instead, list the users and note the IDs provided in the output.

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inline suspend fun ConnectClient.describeUserHierarchyGroup(crossinline block: DescribeUserHierarchyGroupRequest.Builder.() -> Unit): DescribeUserHierarchyGroupResponse

Describes the specified hierarchy group.

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inline suspend fun ConnectClient.describeUserHierarchyStructure(crossinline block: DescribeUserHierarchyStructureRequest.Builder.() -> Unit): DescribeUserHierarchyStructureResponse

Describes the hierarchy structure of the specified Amazon Connect instance.

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inline suspend fun ConnectClient.describeView(crossinline block: DescribeViewRequest.Builder.() -> Unit): DescribeViewResponse

Retrieves the view for the specified Amazon Connect instance and view identifier.

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inline suspend fun ConnectClient.describeVocabulary(crossinline block: DescribeVocabularyRequest.Builder.() -> Unit): DescribeVocabularyResponse

Describes the specified vocabulary.

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inline suspend fun ConnectClient.disassociateAnalyticsDataSet(crossinline block: DisassociateAnalyticsDataSetRequest.Builder.() -> Unit): DisassociateAnalyticsDataSetResponse

Removes the dataset ID associated with a given Amazon Connect instance.

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inline suspend fun ConnectClient.disassociateApprovedOrigin(crossinline block: DisassociateApprovedOriginRequest.Builder.() -> Unit): DisassociateApprovedOriginResponse

This API is in preview release for Amazon Connect and is subject to change.

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inline suspend fun ConnectClient.disassociateBot(crossinline block: DisassociateBotRequest.Builder.() -> Unit): DisassociateBotResponse

This API is in preview release for Amazon Connect and is subject to change.

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inline suspend fun ConnectClient.disassociateFlow(crossinline block: DisassociateFlowRequest.Builder.() -> Unit): DisassociateFlowResponse

Disassociates a connect resource from a flow.

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inline suspend fun ConnectClient.disassociateInstanceStorageConfig(crossinline block: DisassociateInstanceStorageConfigRequest.Builder.() -> Unit): DisassociateInstanceStorageConfigResponse

This API is in preview release for Amazon Connect and is subject to change.

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inline suspend fun ConnectClient.disassociateLambdaFunction(crossinline block: DisassociateLambdaFunctionRequest.Builder.() -> Unit): DisassociateLambdaFunctionResponse

This API is in preview release for Amazon Connect and is subject to change.

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inline suspend fun ConnectClient.disassociateLexBot(crossinline block: DisassociateLexBotRequest.Builder.() -> Unit): DisassociateLexBotResponse

This API is in preview release for Amazon Connect and is subject to change.

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inline suspend fun ConnectClient.disassociatePhoneNumberContactFlow(crossinline block: DisassociatePhoneNumberContactFlowRequest.Builder.() -> Unit): DisassociatePhoneNumberContactFlowResponse

Removes the flow association from a phone number claimed to your Amazon Connect instance.

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inline suspend fun ConnectClient.disassociateQueueQuickConnects(crossinline block: DisassociateQueueQuickConnectsRequest.Builder.() -> Unit): DisassociateQueueQuickConnectsResponse

This API is in preview release for Amazon Connect and is subject to change.

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inline suspend fun ConnectClient.disassociateRoutingProfileQueues(crossinline block: DisassociateRoutingProfileQueuesRequest.Builder.() -> Unit): DisassociateRoutingProfileQueuesResponse

Disassociates a set of queues from a routing profile.

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inline suspend fun ConnectClient.disassociateSecurityKey(crossinline block: DisassociateSecurityKeyRequest.Builder.() -> Unit): DisassociateSecurityKeyResponse

This API is in preview release for Amazon Connect and is subject to change.

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inline suspend fun ConnectClient.disassociateTrafficDistributionGroupUser(crossinline block: DisassociateTrafficDistributionGroupUserRequest.Builder.() -> Unit): DisassociateTrafficDistributionGroupUserResponse

Disassociates an agent from a traffic distribution group. This API can be called only in the Region where the traffic distribution group is created.

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inline suspend fun ConnectClient.disassociateUserProficiencies(crossinline block: DisassociateUserProficienciesRequest.Builder.() -> Unit): DisassociateUserProficienciesResponse

Disassociates a set of proficiencies from a user.

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inline suspend fun ConnectClient.dismissUserContact(crossinline block: DismissUserContactRequest.Builder.() -> Unit): DismissUserContactResponse

Dismisses contacts from an agent’s CCP and returns the agent to an available state, which allows the agent to receive a new routed contact. Contacts can only be dismissed if they are in a MISSED, ERROR, ENDED, or REJECTED state in the Agent Event Stream.

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inline suspend fun ConnectClient.getAttachedFile(crossinline block: GetAttachedFileRequest.Builder.() -> Unit): GetAttachedFileResponse

Provides a pre-signed URL for download of an approved attached file. This API also returns metadata about the attached file. It will only return a downloadURL if the status of the attached file is APPROVED.

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inline suspend fun ConnectClient.getContactAttributes(crossinline block: GetContactAttributesRequest.Builder.() -> Unit): GetContactAttributesResponse

Retrieves the contact attributes for the specified contact.

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inline suspend fun ConnectClient.getCurrentMetricData(crossinline block: GetCurrentMetricDataRequest.Builder.() -> Unit): GetCurrentMetricDataResponse

Gets the real-time metric data from the specified Amazon Connect instance.

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inline suspend fun ConnectClient.getCurrentUserData(crossinline block: GetCurrentUserDataRequest.Builder.() -> Unit): GetCurrentUserDataResponse

Gets the real-time active user data from the specified Amazon Connect instance.

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inline suspend fun ConnectClient.getEffectiveHoursOfOperations(crossinline block: GetEffectiveHoursOfOperationsRequest.Builder.() -> Unit): GetEffectiveHoursOfOperationsResponse

Get the hours of operations with the effective override applied.

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inline suspend fun ConnectClient.getFederationToken(crossinline block: GetFederationTokenRequest.Builder.() -> Unit): GetFederationTokenResponse

Supports SAML sign-in for Amazon Connect. Retrieves a token for federation. The token is for the Amazon Connect user which corresponds to the IAM credentials that were used to invoke this action.

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inline suspend fun ConnectClient.getFlowAssociation(crossinline block: GetFlowAssociationRequest.Builder.() -> Unit): GetFlowAssociationResponse

Retrieves the flow associated for a given resource.

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inline suspend fun ConnectClient.getMetricData(crossinline block: GetMetricDataRequest.Builder.() -> Unit): GetMetricDataResponse

Gets historical metric data from the specified Amazon Connect instance.

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inline suspend fun ConnectClient.getMetricDataV2(crossinline block: GetMetricDataV2Request.Builder.() -> Unit): GetMetricDataV2Response

Gets metric data from the specified Amazon Connect instance.

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inline suspend fun ConnectClient.getPromptFile(crossinline block: GetPromptFileRequest.Builder.() -> Unit): GetPromptFileResponse

Gets the prompt file.

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inline suspend fun ConnectClient.getTaskTemplate(crossinline block: GetTaskTemplateRequest.Builder.() -> Unit): GetTaskTemplateResponse

Gets details about a specific task template in the specified Amazon Connect instance.

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inline suspend fun ConnectClient.getTrafficDistribution(crossinline block: GetTrafficDistributionRequest.Builder.() -> Unit): GetTrafficDistributionResponse

Retrieves the current traffic distribution for a given traffic distribution group.

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inline suspend fun ConnectClient.importPhoneNumber(crossinline block: ImportPhoneNumberRequest.Builder.() -> Unit): ImportPhoneNumberResponse

Imports a claimed phone number from an external service, such as Amazon Web Services End User Messaging, into an Amazon Connect instance. You can call this API only in the same Amazon Web Services Region where the Amazon Connect instance was created.

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inline suspend fun ConnectClient.listAgentStatuses(crossinline block: ListAgentStatusesRequest.Builder.() -> Unit): ListAgentStatusesResponse

This API is in preview release for Amazon Connect and is subject to change.

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inline suspend fun ConnectClient.listAnalyticsDataAssociations(crossinline block: ListAnalyticsDataAssociationsRequest.Builder.() -> Unit): ListAnalyticsDataAssociationsResponse

Lists the association status of requested dataset ID for a given Amazon Connect instance.

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inline suspend fun ConnectClient.listAnalyticsDataLakeDataSets(crossinline block: ListAnalyticsDataLakeDataSetsRequest.Builder.() -> Unit): ListAnalyticsDataLakeDataSetsResponse

Lists the data lake datasets available to associate with for a given Amazon Connect instance.

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inline suspend fun ConnectClient.listApprovedOrigins(crossinline block: ListApprovedOriginsRequest.Builder.() -> Unit): ListApprovedOriginsResponse

This API is in preview release for Amazon Connect and is subject to change.

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inline suspend fun ConnectClient.listAssociatedContacts(crossinline block: ListAssociatedContactsRequest.Builder.() -> Unit): ListAssociatedContactsResponse

Provides information about contact tree, a list of associated contacts with a unique identifier.

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inline suspend fun ConnectClient.listAuthenticationProfiles(crossinline block: ListAuthenticationProfilesRequest.Builder.() -> Unit): ListAuthenticationProfilesResponse

This API is in preview release for Amazon Connect and is subject to change. To request access to this API, contact Amazon Web ServicesSupport.

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inline suspend fun ConnectClient.listBots(crossinline block: ListBotsRequest.Builder.() -> Unit): ListBotsResponse

This API is in preview release for Amazon Connect and is subject to change.

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inline suspend fun ConnectClient.listContactEvaluations(crossinline block: ListContactEvaluationsRequest.Builder.() -> Unit): ListContactEvaluationsResponse

Lists contact evaluations in the specified Amazon Connect instance.

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inline suspend fun ConnectClient.listContactFlowModules(crossinline block: ListContactFlowModulesRequest.Builder.() -> Unit): ListContactFlowModulesResponse

Provides information about the flow modules for the specified Amazon Connect instance.

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inline suspend fun ConnectClient.listContactFlows(crossinline block: ListContactFlowsRequest.Builder.() -> Unit): ListContactFlowsResponse

Provides information about the flows for the specified Amazon Connect instance.

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inline suspend fun ConnectClient.listContactFlowVersions(crossinline block: ListContactFlowVersionsRequest.Builder.() -> Unit): ListContactFlowVersionsResponse

Returns all the available versions for the specified Amazon Connect instance and flow identifier.

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inline suspend fun ConnectClient.listContactReferences(crossinline block: ListContactReferencesRequest.Builder.() -> Unit): ListContactReferencesResponse

This API is in preview release for Amazon Connect and is subject to change.

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inline suspend fun ConnectClient.listDefaultVocabularies(crossinline block: ListDefaultVocabulariesRequest.Builder.() -> Unit): ListDefaultVocabulariesResponse

Lists the default vocabularies for the specified Amazon Connect instance.

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inline suspend fun ConnectClient.listEvaluationForms(crossinline block: ListEvaluationFormsRequest.Builder.() -> Unit): ListEvaluationFormsResponse

Lists evaluation forms in the specified Amazon Connect instance.

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inline suspend fun ConnectClient.listEvaluationFormVersions(crossinline block: ListEvaluationFormVersionsRequest.Builder.() -> Unit): ListEvaluationFormVersionsResponse

Lists versions of an evaluation form in the specified Amazon Connect instance.

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inline suspend fun ConnectClient.listFlowAssociations(crossinline block: ListFlowAssociationsRequest.Builder.() -> Unit): ListFlowAssociationsResponse

List the flow association based on the filters.

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inline suspend fun ConnectClient.listHoursOfOperationOverrides(crossinline block: ListHoursOfOperationOverridesRequest.Builder.() -> Unit): ListHoursOfOperationOverridesResponse

List the hours of operation overrides.

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inline suspend fun ConnectClient.listHoursOfOperations(crossinline block: ListHoursOfOperationsRequest.Builder.() -> Unit): ListHoursOfOperationsResponse

Provides information about the hours of operation for the specified Amazon Connect instance.

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inline suspend fun ConnectClient.listInstanceAttributes(crossinline block: ListInstanceAttributesRequest.Builder.() -> Unit): ListInstanceAttributesResponse

This API is in preview release for Amazon Connect and is subject to change.

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inline suspend fun ConnectClient.listInstances(crossinline block: ListInstancesRequest.Builder.() -> Unit): ListInstancesResponse

This API is in preview release for Amazon Connect and is subject to change.

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inline suspend fun ConnectClient.listInstanceStorageConfigs(crossinline block: ListInstanceStorageConfigsRequest.Builder.() -> Unit): ListInstanceStorageConfigsResponse

This API is in preview release for Amazon Connect and is subject to change.

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inline suspend fun ConnectClient.listIntegrationAssociations(crossinline block: ListIntegrationAssociationsRequest.Builder.() -> Unit): ListIntegrationAssociationsResponse

Provides summary information about the Amazon Web Services resource associations for the specified Amazon Connect instance.

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inline suspend fun ConnectClient.listLambdaFunctions(crossinline block: ListLambdaFunctionsRequest.Builder.() -> Unit): ListLambdaFunctionsResponse

This API is in preview release for Amazon Connect and is subject to change.

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inline suspend fun ConnectClient.listLexBots(crossinline block: ListLexBotsRequest.Builder.() -> Unit): ListLexBotsResponse

This API is in preview release for Amazon Connect and is subject to change.

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inline suspend fun ConnectClient.listPhoneNumbers(crossinline block: ListPhoneNumbersRequest.Builder.() -> Unit): ListPhoneNumbersResponse

Provides information about the phone numbers for the specified Amazon Connect instance.

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inline suspend fun ConnectClient.listPhoneNumbersV2(crossinline block: ListPhoneNumbersV2Request.Builder.() -> Unit): ListPhoneNumbersV2Response

Lists phone numbers claimed to your Amazon Connect instance or traffic distribution group. If the provided TargetArn is a traffic distribution group, you can call this API in both Amazon Web Services Regions associated with traffic distribution group.

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inline suspend fun ConnectClient.listPredefinedAttributes(crossinline block: ListPredefinedAttributesRequest.Builder.() -> Unit): ListPredefinedAttributesResponse

Lists predefined attributes for the specified Amazon Connect instance. Predefined attributes are attributes in an Amazon Connect instance that can be used to route contacts to an agent or pools of agents within a queue. For more information, see Create predefined attributes for routing contacts to agents.

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inline suspend fun ConnectClient.listPrompts(crossinline block: ListPromptsRequest.Builder.() -> Unit): ListPromptsResponse

Provides information about the prompts for the specified Amazon Connect instance.

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inline suspend fun ConnectClient.listQueueQuickConnects(crossinline block: ListQueueQuickConnectsRequest.Builder.() -> Unit): ListQueueQuickConnectsResponse

This API is in preview release for Amazon Connect and is subject to change.

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inline suspend fun ConnectClient.listQueues(crossinline block: ListQueuesRequest.Builder.() -> Unit): ListQueuesResponse

Provides information about the queues for the specified Amazon Connect instance.

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inline suspend fun ConnectClient.listQuickConnects(crossinline block: ListQuickConnectsRequest.Builder.() -> Unit): ListQuickConnectsResponse

Provides information about the quick connects for the specified Amazon Connect instance.

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inline suspend fun ConnectClient.listRealtimeContactAnalysisSegmentsV2(crossinline block: ListRealtimeContactAnalysisSegmentsV2Request.Builder.() -> Unit): ListRealtimeContactAnalysisSegmentsV2Response

Provides a list of analysis segments for a real-time chat analysis session. This API supports CHAT channels only.

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inline suspend fun ConnectClient.listRoutingProfileQueues(crossinline block: ListRoutingProfileQueuesRequest.Builder.() -> Unit): ListRoutingProfileQueuesResponse

Lists the queues associated with a routing profile.

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inline suspend fun ConnectClient.listRoutingProfiles(crossinline block: ListRoutingProfilesRequest.Builder.() -> Unit): ListRoutingProfilesResponse

Provides summary information about the routing profiles for the specified Amazon Connect instance.

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inline suspend fun ConnectClient.listRules(crossinline block: ListRulesRequest.Builder.() -> Unit): ListRulesResponse

List all rules for the specified Amazon Connect instance.

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inline suspend fun ConnectClient.listSecurityKeys(crossinline block: ListSecurityKeysRequest.Builder.() -> Unit): ListSecurityKeysResponse

This API is in preview release for Amazon Connect and is subject to change.

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inline suspend fun ConnectClient.listSecurityProfileApplications(crossinline block: ListSecurityProfileApplicationsRequest.Builder.() -> Unit): ListSecurityProfileApplicationsResponse

Returns a list of third-party applications in a specific security profile.

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inline suspend fun ConnectClient.listSecurityProfilePermissions(crossinline block: ListSecurityProfilePermissionsRequest.Builder.() -> Unit): ListSecurityProfilePermissionsResponse

Lists the permissions granted to a security profile.

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inline suspend fun ConnectClient.listSecurityProfiles(crossinline block: ListSecurityProfilesRequest.Builder.() -> Unit): ListSecurityProfilesResponse

Provides summary information about the security profiles for the specified Amazon Connect instance.

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inline suspend fun ConnectClient.listTagsForResource(crossinline block: ListTagsForResourceRequest.Builder.() -> Unit): ListTagsForResourceResponse

Lists the tags for the specified resource.

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inline suspend fun ConnectClient.listTaskTemplates(crossinline block: ListTaskTemplatesRequest.Builder.() -> Unit): ListTaskTemplatesResponse

Lists task templates for the specified Amazon Connect instance.

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inline suspend fun ConnectClient.listTrafficDistributionGroups(crossinline block: ListTrafficDistributionGroupsRequest.Builder.() -> Unit): ListTrafficDistributionGroupsResponse

Lists traffic distribution groups.

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inline suspend fun ConnectClient.listUseCases(crossinline block: ListUseCasesRequest.Builder.() -> Unit): ListUseCasesResponse

Lists the use cases for the integration association.

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inline suspend fun ConnectClient.listUserHierarchyGroups(crossinline block: ListUserHierarchyGroupsRequest.Builder.() -> Unit): ListUserHierarchyGroupsResponse

Provides summary information about the hierarchy groups for the specified Amazon Connect instance.

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inline suspend fun ConnectClient.listUserProficiencies(crossinline block: ListUserProficienciesRequest.Builder.() -> Unit): ListUserProficienciesResponse

Lists proficiencies associated with a user.

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inline suspend fun ConnectClient.listUsers(crossinline block: ListUsersRequest.Builder.() -> Unit): ListUsersResponse

Provides summary information about the users for the specified Amazon Connect instance.

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inline suspend fun ConnectClient.listViews(crossinline block: ListViewsRequest.Builder.() -> Unit): ListViewsResponse

Returns views in the given instance.

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inline suspend fun ConnectClient.listViewVersions(crossinline block: ListViewVersionsRequest.Builder.() -> Unit): ListViewVersionsResponse

Returns all the available versions for the specified Amazon Connect instance and view identifier.

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inline suspend fun ConnectClient.monitorContact(crossinline block: MonitorContactRequest.Builder.() -> Unit): MonitorContactResponse

Initiates silent monitoring of a contact. The Contact Control Panel (CCP) of the user specified by userId will be set to silent monitoring mode on the contact.

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inline suspend fun ConnectClient.pauseContact(crossinline block: PauseContactRequest.Builder.() -> Unit): PauseContactResponse

Allows pausing an ongoing task contact.

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inline suspend fun ConnectClient.putUserStatus(crossinline block: PutUserStatusRequest.Builder.() -> Unit): PutUserStatusResponse

Changes the current status of a user or agent in Amazon Connect. If the agent is currently handling a contact, this sets the agent's next status.

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inline suspend fun ConnectClient.releasePhoneNumber(crossinline block: ReleasePhoneNumberRequest.Builder.() -> Unit): ReleasePhoneNumberResponse

Releases a phone number previously claimed to an Amazon Connect instance or traffic distribution group. You can call this API only in the Amazon Web Services Region where the number was claimed.

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inline suspend fun ConnectClient.replicateInstance(crossinline block: ReplicateInstanceRequest.Builder.() -> Unit): ReplicateInstanceResponse

Replicates an Amazon Connect instance in the specified Amazon Web Services Region and copies configuration information for Amazon Connect resources across Amazon Web Services Regions.

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inline suspend fun ConnectClient.resumeContact(crossinline block: ResumeContactRequest.Builder.() -> Unit): ResumeContactResponse

Allows resuming a task contact in a paused state.

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inline suspend fun ConnectClient.resumeContactRecording(crossinline block: ResumeContactRecordingRequest.Builder.() -> Unit): ResumeContactRecordingResponse

When a contact is being recorded, and the recording has been suspended using SuspendContactRecording, this API resumes recording whatever recording is selected in the flow configuration: call, screen, or both. If only call recording or only screen recording is enabled, then it would resume.

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inline suspend fun ConnectClient.searchAgentStatuses(crossinline block: SearchAgentStatusesRequest.Builder.() -> Unit): SearchAgentStatusesResponse

Searches AgentStatuses in an Amazon Connect instance, with optional filtering.

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inline suspend fun ConnectClient.searchAvailablePhoneNumbers(crossinline block: SearchAvailablePhoneNumbersRequest.Builder.() -> Unit): SearchAvailablePhoneNumbersResponse

Searches for available phone numbers that you can claim to your Amazon Connect instance or traffic distribution group. If the provided TargetArn is a traffic distribution group, you can call this API in both Amazon Web Services Regions associated with the traffic distribution group.

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inline suspend fun ConnectClient.searchContactFlowModules(crossinline block: SearchContactFlowModulesRequest.Builder.() -> Unit): SearchContactFlowModulesResponse

Searches the flow modules in an Amazon Connect instance, with optional filtering.

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inline suspend fun ConnectClient.searchContactFlows(crossinline block: SearchContactFlowsRequest.Builder.() -> Unit): SearchContactFlowsResponse

Searches the flows in an Amazon Connect instance, with optional filtering.

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inline suspend fun ConnectClient.searchContacts(crossinline block: SearchContactsRequest.Builder.() -> Unit): SearchContactsResponse

Searches contacts in an Amazon Connect instance.

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inline suspend fun ConnectClient.searchEmailAddresses(crossinline block: SearchEmailAddressesRequest.Builder.() -> Unit): SearchEmailAddressesResponse

Searches email address in an instance, with optional filtering.

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inline suspend fun ConnectClient.searchHoursOfOperationOverrides(crossinline block: SearchHoursOfOperationOverridesRequest.Builder.() -> Unit): SearchHoursOfOperationOverridesResponse

Searches the hours of operation overrides.

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inline suspend fun ConnectClient.searchHoursOfOperations(crossinline block: SearchHoursOfOperationsRequest.Builder.() -> Unit): SearchHoursOfOperationsResponse

Searches the hours of operation in an Amazon Connect instance, with optional filtering.

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inline suspend fun ConnectClient.searchPredefinedAttributes(crossinline block: SearchPredefinedAttributesRequest.Builder.() -> Unit): SearchPredefinedAttributesResponse

Searches predefined attributes that meet certain criteria. Predefined attributes are attributes in an Amazon Connect instance that can be used to route contacts to an agent or pools of agents within a queue. For more information, see Create predefined attributes for routing contacts to agents.

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inline suspend fun ConnectClient.searchPrompts(crossinline block: SearchPromptsRequest.Builder.() -> Unit): SearchPromptsResponse

Searches prompts in an Amazon Connect instance, with optional filtering.

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inline suspend fun ConnectClient.searchQueues(crossinline block: SearchQueuesRequest.Builder.() -> Unit): SearchQueuesResponse

Searches queues in an Amazon Connect instance, with optional filtering.

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inline suspend fun ConnectClient.searchQuickConnects(crossinline block: SearchQuickConnectsRequest.Builder.() -> Unit): SearchQuickConnectsResponse

Searches quick connects in an Amazon Connect instance, with optional filtering.

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inline suspend fun ConnectClient.searchResourceTags(crossinline block: SearchResourceTagsRequest.Builder.() -> Unit): SearchResourceTagsResponse

Searches tags used in an Amazon Connect instance using optional search criteria.

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inline suspend fun ConnectClient.searchRoutingProfiles(crossinline block: SearchRoutingProfilesRequest.Builder.() -> Unit): SearchRoutingProfilesResponse

Searches routing profiles in an Amazon Connect instance, with optional filtering.

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inline suspend fun ConnectClient.searchSecurityProfiles(crossinline block: SearchSecurityProfilesRequest.Builder.() -> Unit): SearchSecurityProfilesResponse

Searches security profiles in an Amazon Connect instance, with optional filtering.

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inline suspend fun ConnectClient.searchUserHierarchyGroups(crossinline block: SearchUserHierarchyGroupsRequest.Builder.() -> Unit): SearchUserHierarchyGroupsResponse

Searches UserHierarchyGroups in an Amazon Connect instance, with optional filtering.

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inline suspend fun ConnectClient.searchUsers(crossinline block: SearchUsersRequest.Builder.() -> Unit): SearchUsersResponse

Searches users in an Amazon Connect instance, with optional filtering.

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inline suspend fun ConnectClient.searchVocabularies(crossinline block: SearchVocabulariesRequest.Builder.() -> Unit): SearchVocabulariesResponse

Searches for vocabularies within a specific Amazon Connect instance using State, NameStartsWith, and LanguageCode.

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inline suspend fun ConnectClient.sendChatIntegrationEvent(crossinline block: SendChatIntegrationEventRequest.Builder.() -> Unit): SendChatIntegrationEventResponse

Processes chat integration events from Amazon Web Services or external integrations to Amazon Connect. A chat integration event includes:

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inline suspend fun ConnectClient.sendOutboundEmail(crossinline block: SendOutboundEmailRequest.Builder.() -> Unit): SendOutboundEmailResponse

Send outbound email for outbound campaigns. For more information about outbound campaigns, see Set up Amazon Connect outbound campaigns.

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inline suspend fun ConnectClient.startAttachedFileUpload(crossinline block: StartAttachedFileUploadRequest.Builder.() -> Unit): StartAttachedFileUploadResponse

Provides a pre-signed Amazon S3 URL in response for uploading your content.

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inline suspend fun ConnectClient.startChatContact(crossinline block: StartChatContactRequest.Builder.() -> Unit): StartChatContactResponse

Initiates a flow to start a new chat for the customer. Response of this API provides a token required to obtain credentials from the CreateParticipantConnection API in the Amazon Connect Participant Service.

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inline suspend fun ConnectClient.startContactEvaluation(crossinline block: StartContactEvaluationRequest.Builder.() -> Unit): StartContactEvaluationResponse

Starts an empty evaluation in the specified Amazon Connect instance, using the given evaluation form for the particular contact. The evaluation form version used for the contact evaluation corresponds to the currently activated version. If no version is activated for the evaluation form, the contact evaluation cannot be started.

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inline suspend fun ConnectClient.startContactRecording(crossinline block: StartContactRecordingRequest.Builder.() -> Unit): StartContactRecordingResponse

Starts recording the contact:

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inline suspend fun ConnectClient.startContactStreaming(crossinline block: StartContactStreamingRequest.Builder.() -> Unit): StartContactStreamingResponse

Initiates real-time message streaming for a new chat contact.

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inline suspend fun ConnectClient.startEmailContact(crossinline block: StartEmailContactRequest.Builder.() -> Unit): StartEmailContactResponse

Creates an inbound email contact and initiates a flow to start the email contact for the customer. Response of this API provides the ContactId of the email contact created.

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inline suspend fun ConnectClient.startOutboundChatContact(crossinline block: StartOutboundChatContactRequest.Builder.() -> Unit): StartOutboundChatContactResponse

Initiates a new outbound SMS contact to a customer. Response of this API provides the ContactId of the outbound SMS contact created.

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inline suspend fun ConnectClient.startOutboundEmailContact(crossinline block: StartOutboundEmailContactRequest.Builder.() -> Unit): StartOutboundEmailContactResponse

Initiates a flow to send an agent reply or outbound email contact (created from the CreateContact API) to a customer.

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inline suspend fun ConnectClient.startOutboundVoiceContact(crossinline block: StartOutboundVoiceContactRequest.Builder.() -> Unit): StartOutboundVoiceContactResponse

Places an outbound call to a contact, and then initiates the flow. It performs the actions in the flow that's specified (in ContactFlowId).

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inline suspend fun ConnectClient.startScreenSharing(crossinline block: StartScreenSharingRequest.Builder.() -> Unit): StartScreenSharingResponse

Starts screen sharing for a contact. For more information about screen sharing, see Set up in-app, web, video calling, and screen sharing capabilities in the Amazon Connect Administrator Guide.

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inline suspend fun ConnectClient.startTaskContact(crossinline block: StartTaskContactRequest.Builder.() -> Unit): StartTaskContactResponse

Initiates a flow to start a new task contact. For more information about task contacts, see Concepts: Tasks in Amazon Connect in the Amazon Connect Administrator Guide.

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inline suspend fun ConnectClient.startWebRtcContact(crossinline block: StartWebRtcContactRequest.Builder.() -> Unit): StartWebRtcContactResponse

Places an inbound in-app, web, or video call to a contact, and then initiates the flow. It performs the actions in the flow that are specified (in ContactFlowId) and present in the Amazon Connect instance (specified as InstanceId).

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inline suspend fun ConnectClient.stopContact(crossinline block: StopContactRequest.Builder.() -> Unit): StopContactResponse

Ends the specified contact. Use this API to stop queued callbacks. It does not work for voice contacts that use the following initiation methods:

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inline suspend fun ConnectClient.stopContactRecording(crossinline block: StopContactRecordingRequest.Builder.() -> Unit): StopContactRecordingResponse

Stops recording a call when a contact is being recorded. StopContactRecording is a one-time action. If you use StopContactRecording to stop recording an ongoing call, you can't use StartContactRecording to restart it. For scenarios where the recording has started and you want to suspend it for sensitive information (for example, to collect a credit card number), and then restart it, use SuspendContactRecording and ResumeContactRecording.

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inline suspend fun ConnectClient.stopContactStreaming(crossinline block: StopContactStreamingRequest.Builder.() -> Unit): StopContactStreamingResponse

Ends message streaming on a specified contact. To restart message streaming on that contact, call the StartContactStreaming API.

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inline suspend fun ConnectClient.submitContactEvaluation(crossinline block: SubmitContactEvaluationRequest.Builder.() -> Unit): SubmitContactEvaluationResponse

Submits a contact evaluation in the specified Amazon Connect instance. Answers included in the request are merged with existing answers for the given evaluation. If no answers or notes are passed, the evaluation is submitted with the existing answers and notes. You can delete an answer or note by passing an empty object ({}) to the question identifier.

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inline suspend fun ConnectClient.suspendContactRecording(crossinline block: SuspendContactRecordingRequest.Builder.() -> Unit): SuspendContactRecordingResponse

When a contact is being recorded, this API suspends recording whatever is selected in the flow configuration: call (IVR or agent), screen, or both. If only call recording or only screen recording is enabled, then it would be suspended. For example, you might suspend the screen recording while collecting sensitive information, such as a credit card number. Then use ResumeContactRecording to restart recording the screen.

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inline suspend fun ConnectClient.tagContact(crossinline block: TagContactRequest.Builder.() -> Unit): TagContactResponse

Adds the specified tags to the contact resource. For more information about this API is used, see Set up granular billing for a detailed view of your Amazon Connect usage.

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inline suspend fun ConnectClient.tagResource(crossinline block: TagResourceRequest.Builder.() -> Unit): TagResourceResponse

Adds the specified tags to the specified resource.

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inline suspend fun ConnectClient.transferContact(crossinline block: TransferContactRequest.Builder.() -> Unit): TransferContactResponse

Transfers TASK or EMAIL contacts from one agent or queue to another agent or queue at any point after a contact is created. You can transfer a contact to another queue by providing the flow which orchestrates the contact to the destination queue. This gives you more control over contact handling and helps you adhere to the service level agreement (SLA) guaranteed to your customers.

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inline suspend fun ConnectClient.untagContact(crossinline block: UntagContactRequest.Builder.() -> Unit): UntagContactResponse

Removes the specified tags from the contact resource. For more information about this API is used, see Set up granular billing for a detailed view of your Amazon Connect usage.

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inline suspend fun ConnectClient.untagResource(crossinline block: UntagResourceRequest.Builder.() -> Unit): UntagResourceResponse

Removes the specified tags from the specified resource.

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inline suspend fun ConnectClient.updateAgentStatus(crossinline block: UpdateAgentStatusRequest.Builder.() -> Unit): UpdateAgentStatusResponse

This API is in preview release for Amazon Connect and is subject to change.

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inline suspend fun ConnectClient.updateAuthenticationProfile(crossinline block: UpdateAuthenticationProfileRequest.Builder.() -> Unit): UpdateAuthenticationProfileResponse

This API is in preview release for Amazon Connect and is subject to change. To request access to this API, contact Amazon Web ServicesSupport.

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inline suspend fun ConnectClient.updateContact(crossinline block: UpdateContactRequest.Builder.() -> Unit): UpdateContactResponse

This API is in preview release for Amazon Connect and is subject to change.

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inline suspend fun ConnectClient.updateContactAttributes(crossinline block: UpdateContactAttributesRequest.Builder.() -> Unit): UpdateContactAttributesResponse

Creates or updates user-defined contact attributes associated with the specified contact.

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inline suspend fun ConnectClient.updateContactEvaluation(crossinline block: UpdateContactEvaluationRequest.Builder.() -> Unit): UpdateContactEvaluationResponse

Updates details about a contact evaluation in the specified Amazon Connect instance. A contact evaluation must be in draft state. Answers included in the request are merged with existing answers for the given evaluation. An answer or note can be deleted by passing an empty object ({}) to the question identifier.

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inline suspend fun ConnectClient.updateContactFlowContent(crossinline block: UpdateContactFlowContentRequest.Builder.() -> Unit): UpdateContactFlowContentResponse

Updates the specified flow.

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inline suspend fun ConnectClient.updateContactFlowMetadata(crossinline block: UpdateContactFlowMetadataRequest.Builder.() -> Unit): UpdateContactFlowMetadataResponse

Updates metadata about specified flow.

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inline suspend fun ConnectClient.updateContactFlowModuleContent(crossinline block: UpdateContactFlowModuleContentRequest.Builder.() -> Unit): UpdateContactFlowModuleContentResponse

Updates specified flow module for the specified Amazon Connect instance.

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inline suspend fun ConnectClient.updateContactFlowModuleMetadata(crossinline block: UpdateContactFlowModuleMetadataRequest.Builder.() -> Unit): UpdateContactFlowModuleMetadataResponse

Updates metadata about specified flow module.

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inline suspend fun ConnectClient.updateContactFlowName(crossinline block: UpdateContactFlowNameRequest.Builder.() -> Unit): UpdateContactFlowNameResponse

The name of the flow.

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inline suspend fun ConnectClient.updateContactRoutingData(crossinline block: UpdateContactRoutingDataRequest.Builder.() -> Unit): UpdateContactRoutingDataResponse

Updates routing priority and age on the contact (QueuePriority and QueueTimeAdjustmentInSeconds). These properties can be used to change a customer's position in the queue. For example, you can move a contact to the back of the queue by setting a lower routing priority relative to other contacts in queue; or you can move a contact to the front of the queue by increasing the routing age which will make the contact look artificially older and therefore higher up in the first-in-first-out routing order. Note that adjusting the routing age of a contact affects only its position in queue, and not its actual queue wait time as reported through metrics. These properties can also be updated by using the Set routing priority / age flow block.

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inline suspend fun ConnectClient.updateContactSchedule(crossinline block: UpdateContactScheduleRequest.Builder.() -> Unit): UpdateContactScheduleResponse

Updates the scheduled time of a task contact that is already scheduled.

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inline suspend fun ConnectClient.updateEmailAddressMetadata(crossinline block: UpdateEmailAddressMetadataRequest.Builder.() -> Unit): UpdateEmailAddressMetadataResponse

Updates an email address metadata. For more information about email addresses, see Create email addresses in the Amazon Connect Administrator Guide.

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inline suspend fun ConnectClient.updateEvaluationForm(crossinline block: UpdateEvaluationFormRequest.Builder.() -> Unit): UpdateEvaluationFormResponse

Updates details about a specific evaluation form version in the specified Amazon Connect instance. Question and section identifiers cannot be duplicated within the same evaluation form.

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inline suspend fun ConnectClient.updateHoursOfOperation(crossinline block: UpdateHoursOfOperationRequest.Builder.() -> Unit): UpdateHoursOfOperationResponse

This API is in preview release for Amazon Connect and is subject to change.

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inline suspend fun ConnectClient.updateHoursOfOperationOverride(crossinline block: UpdateHoursOfOperationOverrideRequest.Builder.() -> Unit): UpdateHoursOfOperationOverrideResponse

Update the hours of operation override.

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inline suspend fun ConnectClient.updateInstanceAttribute(crossinline block: UpdateInstanceAttributeRequest.Builder.() -> Unit): UpdateInstanceAttributeResponse

This API is in preview release for Amazon Connect and is subject to change.

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inline suspend fun ConnectClient.updateInstanceStorageConfig(crossinline block: UpdateInstanceStorageConfigRequest.Builder.() -> Unit): UpdateInstanceStorageConfigResponse

This API is in preview release for Amazon Connect and is subject to change.

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inline suspend fun ConnectClient.updateParticipantAuthentication(crossinline block: UpdateParticipantAuthenticationRequest.Builder.() -> Unit): UpdateParticipantAuthenticationResponse

Instructs Amazon Connect to resume the authentication process. The subsequent actions depend on the request body contents:

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inline suspend fun ConnectClient.updateParticipantRoleConfig(crossinline block: UpdateParticipantRoleConfigRequest.Builder.() -> Unit): UpdateParticipantRoleConfigResponse

Updates timeouts for when human chat participants are to be considered idle, and when agents are automatically disconnected from a chat due to idleness. You can set four timers:

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inline suspend fun ConnectClient.updatePhoneNumber(crossinline block: UpdatePhoneNumberRequest.Builder.() -> Unit): UpdatePhoneNumberResponse

Updates your claimed phone number from its current Amazon Connect instance or traffic distribution group to another Amazon Connect instance or traffic distribution group in the same Amazon Web Services Region.

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inline suspend fun ConnectClient.updatePhoneNumberMetadata(crossinline block: UpdatePhoneNumberMetadataRequest.Builder.() -> Unit): UpdatePhoneNumberMetadataResponse

Updates a phone number’s metadata.

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inline suspend fun ConnectClient.updatePredefinedAttribute(crossinline block: UpdatePredefinedAttributeRequest.Builder.() -> Unit): UpdatePredefinedAttributeResponse

Updates a predefined attribute for the specified Amazon Connect instance. Predefined attributes are attributes in an Amazon Connect instance that can be used to route contacts to an agent or pools of agents within a queue. For more information, see Create predefined attributes for routing contacts to agents.

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inline suspend fun ConnectClient.updatePrompt(crossinline block: UpdatePromptRequest.Builder.() -> Unit): UpdatePromptResponse

Updates a prompt.

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inline suspend fun ConnectClient.updateQueueHoursOfOperation(crossinline block: UpdateQueueHoursOfOperationRequest.Builder.() -> Unit): UpdateQueueHoursOfOperationResponse

This API is in preview release for Amazon Connect and is subject to change.

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inline suspend fun ConnectClient.updateQueueMaxContacts(crossinline block: UpdateQueueMaxContactsRequest.Builder.() -> Unit): UpdateQueueMaxContactsResponse

This API is in preview release for Amazon Connect and is subject to change.

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inline suspend fun ConnectClient.updateQueueName(crossinline block: UpdateQueueNameRequest.Builder.() -> Unit): UpdateQueueNameResponse

This API is in preview release for Amazon Connect and is subject to change.

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inline suspend fun ConnectClient.updateQueueOutboundCallerConfig(crossinline block: UpdateQueueOutboundCallerConfigRequest.Builder.() -> Unit): UpdateQueueOutboundCallerConfigResponse

This API is in preview release for Amazon Connect and is subject to change.

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inline suspend fun ConnectClient.updateQueueOutboundEmailConfig(crossinline block: UpdateQueueOutboundEmailConfigRequest.Builder.() -> Unit): UpdateQueueOutboundEmailConfigResponse

Updates the outbound email address Id for a specified queue.

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inline suspend fun ConnectClient.updateQueueStatus(crossinline block: UpdateQueueStatusRequest.Builder.() -> Unit): UpdateQueueStatusResponse

This API is in preview release for Amazon Connect and is subject to change.

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inline suspend fun ConnectClient.updateQuickConnectConfig(crossinline block: UpdateQuickConnectConfigRequest.Builder.() -> Unit): UpdateQuickConnectConfigResponse

Updates the configuration settings for the specified quick connect.

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inline suspend fun ConnectClient.updateQuickConnectName(crossinline block: UpdateQuickConnectNameRequest.Builder.() -> Unit): UpdateQuickConnectNameResponse

Updates the name and description of a quick connect. The request accepts the following data in JSON format. At least Name or Description must be provided.

inline suspend fun ConnectClient.updateRoutingProfileAgentAvailabilityTimer(crossinline block: UpdateRoutingProfileAgentAvailabilityTimerRequest.Builder.() -> Unit): UpdateRoutingProfileAgentAvailabilityTimerResponse

Whether agents with this routing profile will have their routing order calculated based on time since their last inbound contact or longest idle time.

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inline suspend fun ConnectClient.updateRoutingProfileConcurrency(crossinline block: UpdateRoutingProfileConcurrencyRequest.Builder.() -> Unit): UpdateRoutingProfileConcurrencyResponse

Updates the channels that agents can handle in the Contact Control Panel (CCP) for a routing profile.

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inline suspend fun ConnectClient.updateRoutingProfileDefaultOutboundQueue(crossinline block: UpdateRoutingProfileDefaultOutboundQueueRequest.Builder.() -> Unit): UpdateRoutingProfileDefaultOutboundQueueResponse

Updates the default outbound queue of a routing profile.

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inline suspend fun ConnectClient.updateRoutingProfileName(crossinline block: UpdateRoutingProfileNameRequest.Builder.() -> Unit): UpdateRoutingProfileNameResponse

Updates the name and description of a routing profile. The request accepts the following data in JSON format. At least Name or Description must be provided.

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inline suspend fun ConnectClient.updateRoutingProfileQueues(crossinline block: UpdateRoutingProfileQueuesRequest.Builder.() -> Unit): UpdateRoutingProfileQueuesResponse

Updates the properties associated with a set of queues for a routing profile.

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inline suspend fun ConnectClient.updateRule(crossinline block: UpdateRuleRequest.Builder.() -> Unit): UpdateRuleResponse

Updates a rule for the specified Amazon Connect instance.

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inline suspend fun ConnectClient.updateSecurityProfile(crossinline block: UpdateSecurityProfileRequest.Builder.() -> Unit): UpdateSecurityProfileResponse

Updates a security profile.

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inline suspend fun ConnectClient.updateTaskTemplate(crossinline block: UpdateTaskTemplateRequest.Builder.() -> Unit): UpdateTaskTemplateResponse

Updates details about a specific task template in the specified Amazon Connect instance. This operation does not support partial updates. Instead it does a full update of template content.

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inline suspend fun ConnectClient.updateTrafficDistribution(crossinline block: UpdateTrafficDistributionRequest.Builder.() -> Unit): UpdateTrafficDistributionResponse

Updates the traffic distribution for a given traffic distribution group.

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inline suspend fun ConnectClient.updateUserHierarchy(crossinline block: UpdateUserHierarchyRequest.Builder.() -> Unit): UpdateUserHierarchyResponse

Assigns the specified hierarchy group to the specified user.

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inline suspend fun ConnectClient.updateUserHierarchyGroupName(crossinline block: UpdateUserHierarchyGroupNameRequest.Builder.() -> Unit): UpdateUserHierarchyGroupNameResponse

Updates the name of the user hierarchy group.

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inline suspend fun ConnectClient.updateUserHierarchyStructure(crossinline block: UpdateUserHierarchyStructureRequest.Builder.() -> Unit): UpdateUserHierarchyStructureResponse

Updates the user hierarchy structure: add, remove, and rename user hierarchy levels.

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inline suspend fun ConnectClient.updateUserIdentityInfo(crossinline block: UpdateUserIdentityInfoRequest.Builder.() -> Unit): UpdateUserIdentityInfoResponse

Updates the identity information for the specified user.

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inline suspend fun ConnectClient.updateUserPhoneConfig(crossinline block: UpdateUserPhoneConfigRequest.Builder.() -> Unit): UpdateUserPhoneConfigResponse

Updates the phone configuration settings for the specified user.

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inline suspend fun ConnectClient.updateUserProficiencies(crossinline block: UpdateUserProficienciesRequest.Builder.() -> Unit): UpdateUserProficienciesResponse

Updates the properties associated with the proficiencies of a user.

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inline suspend fun ConnectClient.updateUserRoutingProfile(crossinline block: UpdateUserRoutingProfileRequest.Builder.() -> Unit): UpdateUserRoutingProfileResponse

Assigns the specified routing profile to the specified user.

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inline suspend fun ConnectClient.updateUserSecurityProfiles(crossinline block: UpdateUserSecurityProfilesRequest.Builder.() -> Unit): UpdateUserSecurityProfilesResponse

Assigns the specified security profiles to the specified user.

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inline suspend fun ConnectClient.updateViewContent(crossinline block: UpdateViewContentRequest.Builder.() -> Unit): UpdateViewContentResponse

Updates the view content of the given view identifier in the specified Amazon Connect instance.

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inline suspend fun ConnectClient.updateViewMetadata(crossinline block: UpdateViewMetadataRequest.Builder.() -> Unit): UpdateViewMetadataResponse

Updates the view metadata. Note that either Name or Description must be provided.

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fun ConnectClient.withConfig(block: ConnectClient.Config.Builder.() -> Unit): ConnectClient

Create a copy of the client with one or more configuration values overridden. This method allows the caller to perform scoped config overrides for one or more client operations.