ictcrm
Customer Relation Management Software with CTI integration support
The Open Source CRM software SuiteCRM is enhanced to have communications capabilities. SuiteCRM is customized and integrated with ICTContact, the Asterisk-based advanced contact center software. It enables CRM users to make and receive calls directly from CRM, also export leads/contacts to the contact center, and run campaigns through ICTContact to connect with their customers with ease.
ICTContact is advanced contact center software featuring omnichannel communications, unified...