Best Cloud Communication Platform Software in Australia - Page 3
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Compare the Top Cloud Communication Platform Software in Australia as of January 2026 - Page 3
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1
ReFrame Engage
WSD Digital
Advanced conversational intelligence for unparalleled customer experience. Context-aware solutions to provide the best customer experience within a single powerful platform. Services are enabled by seamless, and hassle-free multi-channel interactions with your customers. Empowered, context-aware interactions to build relationships with your customers. Engage is a platform that enables one-stop context-aware communication and collaboration for any industry looking to improve and streamline their customer interactions for any business services while driving great customer experiences. The solution empowers employees to deliver effectively from anywhere, anytime using any mobile device. A requirement assessment questionnaire that identifies your unique needs. Configure staff, departments, divisions, and locations, and appointment time-slot creation. Create service time-slots at the level of any entity (staff/dept/location) with intervals suited for your business or service. -
2
PaaSoo
PaaSoo
PaaSoo global SMS and voice, direct connections to telecom carriers, global reach to more than 200 countries. High delivery rate, real-time response, and global reach to 200 countries. Move beyond simple text messages. PaaSoo’s MMS API enables you to send engaging messages using multimedia content. Global reach to more than 200 countries, an excellent failover solution to increase the user acquisition rate. A free API is offered to our customers, helping them to save costs by filtering invalid phone numbers. An intuitive application integrated into the customer dashboard, helping our customers to send bulk SMS without any technical development. Our smart algorithm automatically selects the most reliable route to carry your SMS traffic. You can also ask us to build a customized routing plan to meet your specific requirements. You can check in real time the current network and roaming status of a phone number, with our phone number status API.Starting Price: €0.01 per message -
3
Sylaps Business
Sylaps
Integrate real-time communication into your business using Sylaps with our comprehensive APIs, easy-to-embed website widgets,s and desktop, and mobile SDKs. Sylaps Business enables real-time communication on any device or platform, without needing to install the software. Sylaps is perfect for small or large businesses looking to integrate data, audio, and real-time video streaming. Sylaps provides enterprise-grade security, and full encryption, and is HIPAA compliant. All of our products are competitively priced. Use Sylaps with confidence on any device or platform, including web browsers. Sylaps is perfect for small or large businesses looking to integrate data, audio, and real-time video streaming technology into their products. Our software is highly versatile and works on mobile, desktop, and most web browsers. Our software is designed to improve every aspect of real-time communication in any industry.Starting Price: $19.90 per month -
4
Acrobits
Acrobits
Redefine the way you communicate with the Cloud Softphone collaboration suite. Design and build a fully customized white-label UCaaS solution. With Cloud Softphone, pick and choose from 100+ premium communications features. Simplify the way you communicate, whether you’re in the office or on the go. Embrace the modern workplace with instant communications. Give your teams a powerful tool that combines all those must-have business phone features with industry-leading UCaaS to create a single collaborative experience. Keep your customers notified and reduce device battery drain with push notifications. Enhance the communication capabilities of your platform with file transfer. Let your users send and receive files of all types. Add high-quality call and video capabilities to your app using codecs designed to maximize call quality.Starting Price: $120 per month -
5
iVision Mobile
iVision Mobile
iVision Mobile's SMS Marketing Software has NO long term contracts and allows you to easily upgrade or downgrade your plan at any time based on your messaging needs. While many messaging platforms charge more, our team provides hands-on customer support for users, regardless of plan type. Let us show you what true customer support is really like. Our mobile marketing and communications platform is loaded with features, yet intuitive and user-friendly for any business owner or operator to manage. Multiple LA-based clothing boutiques have leveraged text messaging communications to drive sales and increase retention with their customers. Manage multiple levels of user access and permissions with customizable menus and permission features that let you restrict as much or as little of the functionality based on the user's role within your organization.Starting Price: $59 per month -
6
SMS Studio
SMS Studio
The design of your landing pages is critical. You simply cannot afford not the have a professional and impactful message that delivers ROI. SMS Studio gives you the ability to easily create your own engaing landing pages to generate leads. Or you can leverage your own website and add multi-tier conversion tracking, which delivers the capability to add products images, so you know which products has been viewed the most times. SMS Studio is a full-service solution for creating high-impact profesionals text messaging campaigns. Our easy-to-use, robust and high-end, platform combines powerful tools for list management, design, campaign optimization and analytics to help you effectively drive revenue and maximize your mobile relationships. Text messaging naturally limits the amount of allowed characters you can display in lieu of this, SMS Studio has the capability of making your URL links shorter, which allows more space for your content.Starting Price: $0.03 per message -
7
Knowlarity
Knowlarity Communications Pvt. Ltd.
AI-enabled Cloud Telephony Solutions & Deep Insights. Automate communication, bring operations online and handle the large volume of call inflow. Use Automated Outbound Solutions to reach out to students and parents. Conduct surveys and collect important data with just a missed call. Use Automated Outbound Solutions to reach out to your customers. Use IVR and hosted call center solutions for verification and reducing COD cancellations and operational costs. Offer assistance to your patients 24x7 with our hosted call center solutions. Save customers' time by coupling IVR with ASR allowing them to reach the concerned person in half the time, especially during emergencies and send them regular updates. Collect customer data for your marketing campaigns with missed call solutions and handle large call volume with Smart IVR. Reach out to your customers with important updates with our automated outbound solutions. -
8
Crexendo
Crexendo
Modernize to a cloud-based phone system and watch your business grow. Now more than ever, businesses need to communicate from anywhere on any device in real time. Our feature-rich cloud-based solution will support and adapt to your needs, making your business more efficient and productive. Our platform is 100% supported U.S. based support, solutions engineered and custom developed in-house. Right now, you're probably paying for a hardware system, in addition to paying maintenance fees and paying your service provider for dial tone all at the same time. With Crexendo’s Cloud Communications, you remove all of those costs and can recognize savings up to 55%! We focus on understanding your business and pain points so we can build the best package of solutions for you at the right price. We do all the legwork to make sure we're meeting your needs. From build, to test and train; we get you ready for launch. -
9
Voiptime Contact Center
Voiptime Cloud
Increase talking time up to 300% with a versatile cloud-based call center solution. It has everything you'll ever need: automated call distribution, IVR system, call campaigns with 3 dialing modes (Preview, Power, Predictive), auto dialing, mini CRM, call scripting, quality assurance, and comprehensive reporting. Enjoy the capabilities of Voiptime Cloud Contact Center software trusted by 1000+ users!Starting Price: $70 per user per month -
10
RestcommONE
Telestax
Telestax’s RestcommONE platform is changing the way real-time communications are developed and delivered. It is fast becoming the platform of choice for rapidly building enterprise-class real-time messaging, voice and video applications. Our communications platform is 100% cloud-ready, offering continuous load balancing, scalability and high availability. With RestcommONE, everything from simple voicemail systems to a complete Communications Platform as a Service (CPaaS) can be built and deployed quickly and easily. Telestax has negotiated relationships with carriers world-wide that will move and terminate your SMS/MMS/USSD traffic at a very economical rate. But for those Enterprises and Businesses that have a trusted relationship with their own carrier, we offer Bring Your Own Carrier (BYOC). Because RestcommONE works with SMPP and SS7, any Carrier that leverages either of these protocols will easily plug into our platform. The choice is yours. -
11
KANDY
Ribbon
In the battle for enterprise customers, you are competing with new market entrants that are using cloud-based communications platforms with APIs to offer communications services to Enterprises with the promise of enhacing the customer engagement experience. Kandy's unique and market-leading white-label CPaaS offers you a lot more than programmable APIs – it includes prepackaged applications called Kandy Wrappers, an ISV ecosystem and marketplace for creating vertical market applications and the ability to overlay existing SIP and UCaaS environments with our Kandy Link WebRTC Gateway. Embedded Communications means, sales making calls directly from a CRM application, doctors video-calling patients from the EHR system sharing X-rays and medical scans in real-time, students checking tutor availability and initiating a session on demand. All in high definition voice and video and integrating presence, messaging, chat, collaboration and more. -
12
Enreach
Enreach
Transform your incoming calls to on-demand interactions. Supercharge your team with modern tools for modern talking across every stage of the custom cycle, regardless of time, place or channel. In today’s hyper competitive business environment, personalized experiences win loyalty, fend off competitors, and accelerate growth. Put speech at the centre of all customer encounters at every stage of the customer cycle. Humanize the connection between your brand and your customers with more delightful and empathic voice experiences for a seamless customer experience. -
13
easyinbound
easyinbound
If you like a number you see for sale on our website, you can have it within 1 hour when you sign up online! We’re so confident that you’ll love our products and customer care, we don’t lock you in to long term contracts. If you’d prefer not to use our online tools, you can speak to our Australian support team who will be happy to assist. We offer some of the most competitive rates in the market, and we don’t substitute that with hidden fees and charges. The technology behind easy inbound products and services allows your business to stay connected from any location. Never miss an opportunity to connect with a customer again! At easyinbound, we want each step to be straightforward, from the explanation of our services to the connection of your phone service to the ongoing use of our products. Our staff know their stuff, and we’ll help you understand the technical details that we’ve spent so much time leaning backwards and forwards. -
14
8x8 APIs
8x8
Create more engaging customer experiences at scale with SMS, Chat Apps, Video & Voice APIs. Industry standard APIs make it easy to quickly automate notifications. 24/7 customer support ensures expertise is always there when you need it. Reliable delivery provided by our global, carrier-grade platform. Reach your customers anywhere with coverage across 190 countries and 130 network operators. Reliably reach customers anywhere with notifications, one-time passwords, reminders and alerts. Reach more customers with the ability to deliver messages across many different platforms through one API. Live support with the click of a link. Convert text to speech to create tailored, private messages at scale using this API. The Campaign Manager lets you instantly start sending SMS campaigns without integrating an API. Access the online portal, upload approved contacts and start communicating. -
15
Magna5
Magna5
New technologies are emerging at breakneck speed. If you’re like most organizations, you need adoption sooner than later. Magna5 brings everything you need to modernize your IT environment to drive costs down and improve efficiencies across your organization, all from a single, trusted provider. Everything from moving to the cloud, monitoring IT operations, help desk support to managed security and data backup and recovery, we pave the way to help you meet today’s digital transformation challenges while preparing for future opportunities and growth. Improve efficiencies across your organization and drive down costs. Everything from moving to the cloud, monitoring IT operations and help desk support, to managing security, data backup and recovery operations, and implementing cost-saving voice services, we pave the way to improve responsiveness so you can deliver a better customer experience. -
16
voximplant
voximplant
The industry’s true serverless platform for voice, video, and messaging APIs trusted by thousands of developers around the world to innovate and scale real-time communications for businesses of any size. -
17
MiCloud Connect
Mitel Networks
MiCloud Connect is an easy-to-use, all-in-one cloud communications, collaboration and contact center service. By combining an intuitive user experience with Google Cloud’s proven reliability, MiCloud Connect makes every aspect simple and secure. Backed by Google Cloud's industry-leading reliability, security and scalability to deliver uptime and SOC 2 and HIPAA compliance. The modern, intuitive user interface makes it easy for end users and admins to get work done fast with single-click functionality, a seamless experience across devices and real-time management. Clear expectations and timelines ensure a smooth transition, so you can make the switch quickly and confidently. The admin portal makes it easy to add functionality and upgrade permissions in real time. Rich PBX features, advanced call controls and softphone, mobile and IP desk phone options so you can talk and meet from anywhere effortlessly. -
18
Hoodys
Hoodys
Hoodys is Hotels Operations optimization and Guest Satisfaction Platform. Hoodys aims at optimization of hotel tasks, increase revenue and safety for guest. Hoteliers can handle hotel operations, tasks effectively and smoothly. With the use of AI technologies and edge computing, Hoodys aims at automating the hospitality industry operations and proving safety for guest. -
19
Soprano
Soprano Design
Enrich Your Communications Mobile communication is becoming increasingly Interactive. Your customers and employees will appreciate the ability to engage with your brand in the channel they prefer to use, whether it is traditional technology such as SMS, Voice, and Email, or newer exciting and more interactive IP-based social texting channels such as WhatsApp Business or RCS Chat for Google Android Messages. Join leading enterprises and government organisations globally and move onto a powerful Communications Platform as a Service (CPaaS) administration platform with messaging tools such as configurable templates, content masking, IP address filtering, prioritization, localization and more. Information is your most valuable asset, move to a secure IP messaging environment for your internal operations, workflows and incident management, and learn how to leverage Messaging as a Platform. -
20
Pypestream
Pypestream
Make your call center obsolete. Turn your enterprise into a conversational powerhouse with all-in-one cloud messaging. Always-on customer care. Provide your customers with a 24/7 immersive gateway to your business. Secure Transactional Messaging: Deliver rich, dynamic experiences with strict data privacy and get users to resolution. Full-Stack Platform: Leverage automation, conversational analytics, agent escalations, and self-service. AI Deployment Mastery: “Conversationalize” your brand and raise customer satisfaction with elite UX. No more AI pilots to nowhere, no more science projects. Pypestream customers achieve incredible ROI. It’s innovation with a proven business impact. Short-staffed due to coronavirus? It's time to put Pypestream's COVID-19 customer care starter packs to work. -
21
Apphitect
Apphitect
Seamless Integration of In-app Messaging SDK & Chat API for Mobile & Web Apps. A multi-faceted chat API & messaging SDK that supports to build instant messaging apps that power real-time communication with a native chat experience. Unified messaging API & chat SDK integration to extend the real-time communication with an extensive collaboration utilities of your Instant messaging app. The messaging SDK Can be easily integrated with third party integrations for extending the chat APIs functionality. Custom-built personal chat apps with rich UX, Voice & video call integration, Native messaging SDK support, multimedia sharing and much more. Built network communities & user-engaging social chat apps with real-time instant messaging characteristics. Apphitect instant messaging solution being a gives you the facility to create hangouts apart from one on one chats. Group chats certainly add vibrant to your mundane chat conversations.You can create hangouts on your mobile chat app. -
22
QuickBlox
QuickBlox
Build your own messenger with chat and video calling in minutes using QuickBlox chat API and SDK. QuickBlox provides instant messaging API that allow chat and calling functionality to be added to any Android, iOS, or Web application. All features that you need to build a great messaging application. High quality one‑to‑one and group calling built on WebRTC. Flexible data and file storage that compliments your messaging. Integrate your current business processes with real‑time alerts and notifications. Share and link all types of files (images, audio, video, docs, and other file formats). Over 30,000 software developers and organizations worldwide are using QuickBlox messaging API. QuickBlox is a HIPAA‑compliant chat solution trusted by Healthcare businesses worldwide. We serve a variety of customers ranging from large corporations storing millions of healthcare and insurance records to startups entrusting their telemedicine communication to us.Starting Price: $99 per month -
23
Azure Communication Services
Microsoft
Build rich communication experiences with the same secure platform used by Microsoft Teams. Azure Communication Services brings rich communication APIs to all your applications across any device, on any platform, using the same reliable and secure infrastructure that powers Microsoft Teams. Reach customers anywhere with a fully managed communication platform. Deliver video, voice, chat, and text messaging experiences anywhere your users are - across your applications, websites, and mobile platforms. Use a reliable global platform trusted by millions of users daily. Reach more users without compromising security, using the most secure and compliant cloud. Connect users across web and mobile apps. Add communications workflows to applications with flexible SDKs and APIs for common platforms and languages including iOS, Android, Web, .NET, and JavaScript. Benefit from a global, low latency network that auto-scales to meet your demand. Deliver reliable enterprise-grade calling, and chat. -
24
Retarus
Retarus
As a leader in information logistics, we drive communication for companies worldwide. With intelligent infrastructures, patented technology and excellent service. Because the faster and more securely your information flows, the better your business runs. Are you ready for Retarus? Successful business depends on agile and secure communication processes for their digitized and automated workflows. From newsletters and order confirmations to password resets and status notifications – fast delivery of transactional emails plays an essential role in the customer journey. Retarus helps you reach 99% of all mobile networks. That means almost everyone in the world. Quickly and reliably. Read our use cases to learn how you can make your customer dialogue more profitable with enterprise SMS services. Send your personalized content reliably, even to large distribution lists. By email, fax or SMS—it’s easy with a standardized and intuitive platform. Communicate directly from your web browser. -
25
MultiLine
Movius Corp
Movius MultiLine is fully endorsed by IT and compliance. Care for your client and know it’s all above board—even WhatsApp conversations. MultiLine frees you to send those trade confirmations and research via text. IT teams love that MultiLine is effective and simple. It checks all the compliance boxes, deploys within weeks, and helps users help themselves without asking too much of them. Know your bases are covered. Set automatic safeguards for PI and offensive language that learn and improve with time. Prove you’re capturing communications and search them quickly to answer questions or investigate claims. Unified app for business calling, texting and WhatsApp messaging. Helps to comply with MiFID II, FCA, SOX, GLBA, FINRA, and more. -
26
Tencent Instant Messaging
Tencent
IM provides various social networking solutions such as the one-to-one chat, group chat, and chat rooms. It supports text, emojis, location markers, images, voice messages and short video messages. Custom features such as red packets, read receipts, auto delete after reading, and likes are also supported. IM can be implemented in a few minutes with TUIKit，also provides SDKs for Android, iOS, web, WeChat mini programs, PC, Mac, etc. It is also integrated with Tencent Real-Time Communication (TRTC), Interactive Live Video Broadcasting (ILVB), and Mini Program LVB to provide you with one-stop solutions. Tencent was the first company to offer a WeChat Mini Program IM service. Tencent also offers a comprehensive WeChat Mini Program Audio-Video solution, which integrates multiple features such as IM, TRTC, LVB, and VOD, for a one-stop Mini Program solution. -
27
RapidCast
High Ground Solutions
RapidCast’s versatile system empowers industry leaders with the tools to send mass & targeted SMS texts, phone calls, and emails, plus integrate with contact management systems, social media accounts, RSS feeds, and more. The RapidCast business notification system equips business leaders with mass and targeted messaging to successfully manage crisis situations, events, scheduling, employee communication, and more all from one powerful solution. Establishing effective government communication strategies and fostering meaningful relationships is a difficult task when your community is composed of a unique assortment of people from all walks of life. Operating a nonprofit organization often means relying on the support of donors to serve your community while juggling operational responsibilities, clients, employees, and volunteers among other things. Send informative SMS text messages complete with hyperlinks, file attachments, and message analytics. -
28
Inteliquent
Inteliquent
We're the trusted communications partner with the optimal solutions suite to support your business. Powered by the largest and most scalable network platform, we'll be the only provider you'll ever need. Inteliquent’s flexible cloud communications platform delivers the best solutions to expand your business presence. We have the largest nationwide footprint of phone numbers, which become the foundation for your communication services from voice, messaging and fax to a customizable solution of your own. Plus, our services are backed by our robust APIs to support your growth at any scale. We want your business to be remarkable. We’ll design a solution with you utilizing our cloud communications platform, end-to-end support teams, and customer tools to optimize efficiencies. -
29
Aculab Cloud
Aculab
Aculab Cloud gives you powerful, programmable, easy to integrate APIs which allow you to make, take and interact with voice calls, send and receive SMS messages, and handle inbound and outbound fax - all with pay-as-you-go pricing and no specialist telephony equipment needed. Aculab Cloud builds upon Aculab’s core competence by combining complex technologies into a powerful, flexible and easy to use platform. Backed by a team of highly experienced engineers, Aculab empowers communication system developers around the world. In collaboration with Google and Amazon, we provide services, systems and software, already deployed in over 80 countries worldwide. We use proprietary Artificial Intelligence (AI) together with hand-crafted algorithms designed and refined through extensive experience in the use of telecommunications "in the wild". Designed in-house by engineers with an in-depth understanding of telecoms. -
30
teli Messaging
Commio
Send any text campaign, alert, or notification effortlessly with teli’sMessaging API platform by Commio. From short to long code to toll-free SMS/MMS, we handle everything from campaign registration to message transmission and everything in between. Send millions of messages through major gateways to get your content delivered, faster. Plus, you can rely on our messaging delivery notifications and diagnostic tools to help you keep critical communications flowing. Our messaging experts are here to turn your vision into reality. Forget cookie-cutter messaging APIs, your use case is unique. We’ll size up your solution then work with you one-on-one to bring it to life. Because one-size-fits-all works for T-shirts, not business-critical messaging.Our SMS/MMS APIs give you the power to embed programmable messaging into any platform or application. With enterprise scale built-in, we can help you send more SMS messages, faster.
