Best Cloud Communication Platform Software in the Middle East
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Compare the Top Cloud Communication Platform Software in the Middle East as of February 2026
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What is Cloud Communication Platform Software in the Middle East?
Cloud communication platforms software is used by mobile developers to optimize and customize the communication features of mobile apps. Compare and read user reviews of the best Cloud Communication Platform software in the Middle East currently available using the table below. This list is updated regularly.
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1
Twilio
Twilio
Twilio's Cloud Communications Platform empowers developers to integrate voice, messaging, and email directly into their applications using familiar programming languages. This eliminates the need for traditional telecom infrastructure, allowing businesses to focus on building solutions without the complexities of equipment, protocols, and contracts. With a globally distributed architecture and thousands of carrier connections, Twilio offers immediate global reach and scalability. Businesses can integrate real-time communications with minimal code, avoiding the burdens of capacity planning and upfront capital. The platform's pay-as-you-go model ensures cost-effectiveness. Security is paramount, with strong encryption, role-based access control, and proactive monitoring by dedicated security experts. Twilio's self-healing infrastructure guarantees uptime and transparency, backed by a robust SLA.Starting Price: $0.0085 per min -
2
LiveAgent
Quality Unit
LiveAgent is a comprehensive help desk and live chat software that streamlines all your customer interactions into an integrated, hybrid ticketing system where everything is easily accessible and manageable. LiveAgent harnesses the power of an universal inbox, real-time live chat and an autonomous AI chatbot, built-in call center, and robust customer self-service portal. A multitude of features, including advanced automation rules, tags, and 200+ integrations, creates powerful customer service software for businesses of all sizes. LiveAgent also boasts the fastest chat widget on the market. LiveAgent has served over 150 million end users worldwide, including companies like BMW, Yamaha, Huawei, and Oxford University. Join hundreds of satisfied LiveAgent clients in providing world-class customer service. Start your 30-day free trial, no credit card required.Starting Price: $15.00/month/user -
3
ClickSend
ClickSend
ClickSend offers SMS, MMS, Voice, Online Mail, Email and Fax software for businesses. Our communications and messaging tools are simple to use, automate and integrate. That’s why they’re used by some of the most trusted brands, organisations and developers globally. Built for all, you can access ClickSend via our Dashboard, mobile app, flexible API or 900+ integrations. Plus, ClickSend offers helpful 24/7 support, and lightning fast delivery via a secure and reliable platform. From SMS marketing and alerts to bulk mailouts sent from your browser, join over 90,000+ businesses sending communications around the world. Our 100% uptime guarantee and lightning fast direct routes provide reliable messaging, no matter the channel. From small businesses to enterprise, ClickSend powers billions of messages around the world with 232+ direct carrier connections. Plus, ClickSend is always pay-as-you-go. That’s why ClickSend is business communications, solved.Starting Price: $20 minimum topup -
4
MirrorFly
CONTUS TECH
MirrorFly is a CPaaS platform that empowers businesses and enterprises to add real-time chat features to any app. MirrorFly CPaaS offers chat, voice, video,& broadcasting in an enterprise-grade infrastructure. MirrorFly AI Voice Agent solution is uniquely built for developers who want more than basic communication – specifically for businesses that want to go AI-driven Startups and large enterprises can build their own chat app with extensive customization and branding capabilities to add logos, brand color, and other brand elements. The self-hosted Chat APIs and SDKs offer 1000+ in-app messaging features with 100% customization. In addition, MirrorFly offers a dedicated developer team to support the end-to-end custom chat app development process. MirrorFly Readymade SDKs: 1. In-app Chat API 2. HD Video Call Solution 3. HQ Voice Call SDK 4. Self-hosted Chat Messaging Solution 5. SIP & VoIP Call Solution 6. AI Voice Agent 7. AI Chat BotStarting Price: $299 per month -
5
JivoChat
JivoSite
We're a freemium omnichannel communication platform for businesses with 11 channels to connect and more than 270k active users in all countries all over the world. JivoChat is developed and localized for the English, Spanish, German, Turkish, Indonesian, Portuguese, and Russian markets. We're ready to work in any country also with 24/7 support. Our widget supports more than 20 popular languages and all the operational systems (iOS, Windows and Linux), including the mobile ones. Agents can access all chats, emails and calls from one Jivo app. Do your clients prefer to ask questions and get support via social media? Interacting with your clients via social media can help you increase sales opportunities. Our main focus is to increase sales conversion rate on any communication channel of the online companies. We are integrated with Shopify, Wix, Bigcommerce, Tilda and many other big names in the industry.Starting Price: $19/month/user -
6
Wimi
Wimi
For nearly 10 years Wimi has been making teamwork more efficient to win more opportunities. It is the European leader in project management and online collaboration software. Wimi offers a range of tools built to keep businesses in sync, boost team productivity, improve collaboration, and secure critical data. Top features include unified workspaces, a drive solution, team communication, file sharing, task management, project calendar, video/audio calls, reporting, and access rights management. Your data is secured on Wimi as it adheres to the highest industry standards for security such as multi-factor authentification and encryption. 55,000 companies are already using Wimi everyday : try it by yourself, start your 14-day free trial !Starting Price: €3.00/month/user -
7
Crises Control
Crises Control
The Crises Control modular platform helps organisations, during incidents, emergencies and crises, keep lines of communication open by making it easy to send notifications to any number of people at once, allowing for immediate, individual response with an automatic audit trail. Crises Control is invaluable for providing up-to-the minute notifications to users, minimising the impact to people’s safety, damage to the environment and the organisation. Crises Control offers a providing a single SaaS solution for business continuity, disaster recovery and emergency communication.Starting Price: £1 per user per year -
8
MyOperator
VoiceTree Technologies
MyOperator is India's largest Call + WhatsApp platform, catering to 15000+ businesses including NCERT, Amazon, Lenskart, Apollo, and Myntra. With a suite of offerings like integrated Call + WhatsApp, Dialer App, 360-degree Campaign Management, Office IVR, toll-free number, call analytics, cloud call center, SMS/WhatsApp campaigns, and CRM integration, MyOperator empowers your team to convert every customer interaction into a business opportunity. ✅ 15000+ Brands using Call + Whatsapp to cater to their customers ✅2.5+ Billion Conversations managed through MyOperator platform ✅ Highly rated on Google, G2, and Capterra ✅ 99.9% uptime with multi-geographu redundancy ✅ Automate service through Voice and WhatsApp bots ✅ Build intelligent WhatsApp campaigns/ auromations to engage customers ✅ Run customer service on VoIP-ready Contact Center with WhatsAppStarting Price: ₹200/month -
9
Twilio Flex
Twilio
Everything you need to deliver personalized customer experiences, all on one powerful platform. Twilio Flex is the programmable cloud contact center platform that gives your company complete control over how, when and what you deploy to deliver digital-first engagement with the widest breadth of communication channels. Unlock hyper-personalization by gathering relevant, contextual information at your agents' fingertips, integrating data from CRM, payment systems, service ticketing, and more. Flex customers have reported lower handle times by up to 38% after giving agents personalized access to information from multiple backend applications. Twilio Flex powers over half a million agents today and is accelerating digital transformation by freeing companies from the limitations of legacy call centers. Find the documentation, sample code, and developer tools needed to tailor your contact center to your business’s unique needs.Starting Price: $1.00/user -
10
VoIP Office
VoIP Office
VoIP Office, a leading provider of Cloud based communications, makes it affordable and easy to connect to anyone, anywhere in the world. Our communications solutions meet the needs of any type of business in any industry, from home offices to large enterprises. VOIP OFFICE is a new-generation cloud based communications provider that offers all the features of your traditional PBX along with the latest functionality enabled by the use of VoIP technology. VoIP Office integrates easily with your business applications, seamlessly integrating your desktop and your office into one interconnected system.Starting Price: $24.95 per month plus taxes -
11
Innoinstant
Innocrux
Innoinstant offers a customized communication solution for every industry across devices and platforms. Set up a white-labeled communication application scalability, security, and reliability. With customizable APIs and SDKs, ensure real-time communication for every industry and use case. Lag-free virtual classrooms, secure financial transactions, interactive video and text chats on live streams, Gaming, E-Commerce, dating, anything, and everything is possible with 100% customizations. With Industry-standard security, encryption, and signal protocol Secure and protect user communication with end-to-end encryption. Our powerful APIs and SDKs help set up effective communication through chat, voice, and video. Enjoy the benefits of communication with robust payment gateway, file sharing, screen recording, and unlimited calls and translate words to business. The application development is entirely tailor-made to suit every industry needs that works on any platform or device. -
12
Adversus Dialer
Adversus
Adversus is an outbound dialing solution that helps you streamline your call strategies, automate manual processes, and provide valuable insights to improve your outbound workflows and efficiency. Adversus was born in 2015 after our founders experienced a lack of flexibility with the solution they worked with. The dream was to build an outbound solution that would change the game․ We believe in user-driven innovation, and we acknowledge that every single user has different needs and demands. We provide a solution that incorporates flexibility and customization to every aspect of the workflow. At Adversus, our primary focus is to have a future-proof solution that never falls behind. We do not just want to adapt to the market but instead push the boundaries of what is possible. Adversus is used by businesses in a wide range of industries, with the common goal to make their outbound call activities more efficient. The size ranges from one to several hundred end-users.Starting Price: $150 per user per month -
13
CM.com
CM.com
Mobile communication and payments solutions. Combine messaging channels like WhatsApp with innovative payments to create true Conversational Commerce. We help companies communicate. Our customers use SMS, Voice and the world’s most popular chat apps: WhatsApp, Apple Business Chat, Google RCS. Start the conversation in the channel your customers prefer and let the AI bot do the talking. Integrate commerce in the conversation to drive conversions. CM.com is a licensed Payment Service Provider, offering a range of options for any channel with Apple Pay, Google Pay, WeChat Pay, Credit Cards and local payments like iDeal and Bancontact. CM.com is also a Ticketing platform helping festivals, museums and stadiums sell and manage any type of ticket. The Customer Data Platform takes marketing to a personal level. Identity and e-sign solutions assure authentication in any transaction.Starting Price: $0/month -
14
Qiscus
Qiscus
Engage your customers through 20+ channels in one platform and give the best customer experience with Qiscus. Convert leads, handle complaints, and market your products with our features. Multiple Channels are integrated into one dashboard, WhatsApp, Facebook, Instagram, LiveChat, and many more. Put a chat widget on your website and mobile apps. Complete analytics about your customers, agents, and channels. Integrate with many other systems for automation and scaling. Thousands of businesses have delighted millions of customers with Qiscus’ solutions, conquering competition with cutting-edge innovation. Maximize customers’ trust in every part of their journey. Remove lead leakages and slow responses. Welcome your customers on one unified platform and manage their profiles with CRM. Answer inquiries, introduce your product and segmentize customers with CRM and tagging. Provide efficient and structured support with multichannel inbox.Starting Price: $50 per month -
15
LumApps
LumApps
LumApps is a leading Employee Experience Platform founded in 2015 to unify the modern workforce through better communication, engagement, and instant access to information. Integrated with Google Workspace and Microsoft 365, LumApps intelligently connects people, information, and business applications to empower employees and enhance productivity. The product tailors each experience to the unique needs of the employee, from executives and managers to frontline workers. LumApps is a true SaaS platform, designed to scale to the needs of today’s largest enterprises and is easily accessible across any device or language. With over 250 people in 7 offices located on 3 continents, LumApps serves prominent companies like Veolia, Airbus, Valeo, Air Liquide, The Economist and Electronic Arts, supporting more than 4 million users worldwide. -
16
maaiiconnect
M800
maaiiconnect makes customer engagement simple. It is the only cloud-based platform that brings digital and telecom communications together to help businesses deliver seamless customer experiences. Be a truly omnichannel business. Centralise channels such as WhatsApp, WeChat, Facebook Messenger, SMS, Virtual Numbers, Video Conferencing, and a Web Communications Widget for Live Chat and Web Calls into one place with full customer relationship history, customer data, CRM, ticketing system, and rich insights.Starting Price: Free -
17
ReFrame Engage
WSD Digital
Advanced conversational intelligence for unparalleled customer experience. Context-aware solutions to provide the best customer experience within a single powerful platform. Services are enabled by seamless, and hassle-free multi-channel interactions with your customers. Empowered, context-aware interactions to build relationships with your customers. Engage is a platform that enables one-stop context-aware communication and collaboration for any industry looking to improve and streamline their customer interactions for any business services while driving great customer experiences. The solution empowers employees to deliver effectively from anywhere, anytime using any mobile device. A requirement assessment questionnaire that identifies your unique needs. Configure staff, departments, divisions, and locations, and appointment time-slot creation. Create service time-slots at the level of any entity (staff/dept/location) with intervals suited for your business or service. -
18
PaaSoo
PaaSoo
PaaSoo global SMS and voice, direct connections to telecom carriers, global reach to more than 200 countries. High delivery rate, real-time response, and global reach to 200 countries. Move beyond simple text messages. PaaSoo’s MMS API enables you to send engaging messages using multimedia content. Global reach to more than 200 countries, an excellent failover solution to increase the user acquisition rate. A free API is offered to our customers, helping them to save costs by filtering invalid phone numbers. An intuitive application integrated into the customer dashboard, helping our customers to send bulk SMS without any technical development. Our smart algorithm automatically selects the most reliable route to carry your SMS traffic. You can also ask us to build a customized routing plan to meet your specific requirements. You can check in real time the current network and roaming status of a phone number, with our phone number status API.Starting Price: €0.01 per message -
19
8x8 APIs
8x8
Create more engaging customer experiences at scale with SMS, Chat Apps, Video & Voice APIs. Industry standard APIs make it easy to quickly automate notifications. 24/7 customer support ensures expertise is always there when you need it. Reliable delivery provided by our global, carrier-grade platform. Reach your customers anywhere with coverage across 190 countries and 130 network operators. Reliably reach customers anywhere with notifications, one-time passwords, reminders and alerts. Reach more customers with the ability to deliver messages across many different platforms through one API. Live support with the click of a link. Convert text to speech to create tailored, private messages at scale using this API. The Campaign Manager lets you instantly start sending SMS campaigns without integrating an API. Access the online portal, upload approved contacts and start communicating. -
20
Soprano
Soprano Design
Enrich Your Communications Mobile communication is becoming increasingly Interactive. Your customers and employees will appreciate the ability to engage with your brand in the channel they prefer to use, whether it is traditional technology such as SMS, Voice, and Email, or newer exciting and more interactive IP-based social texting channels such as WhatsApp Business or RCS Chat for Google Android Messages. Join leading enterprises and government organisations globally and move onto a powerful Communications Platform as a Service (CPaaS) administration platform with messaging tools such as configurable templates, content masking, IP address filtering, prioritization, localization and more. Information is your most valuable asset, move to a secure IP messaging environment for your internal operations, workflows and incident management, and learn how to leverage Messaging as a Platform. -
21
Pareteum Experience Cloud
Pareteum
Pareteum Experience Cloud only a single-source cloud-communications platform that provides limitless scale and control for the creation and management of mobile communications through APIs and the world’s largest unified global network. A comprehensive suite of mobile solutions that enables you to launch bespoke cellular service offerings for consumers, your employees, or other organizations. Keep your customers, devices, or employees connected to the largest aggregated Wi-Fi network on the planet, with intelligent network selection for an always best-connected user experience. A suite of messaging solutions to help you stay connected with your customers and employees via personalized communication strategies. Leverage a diverse set of customer engagement solutions to differentiate your business, bolster customer loyalty, and drive revenue. Compliant with industry-standard telecommunications protocols, our mobile service suite integrates seamlessly. -
22
Vocalcom
Vocalcom
AI-Powered Cloud Contact Center Solution that powers innovative, personality-based routing and manages multichannel customer interactions as a single conversation. Welcome to the Vocalcom world, where digital engagement and artificial intelligence (AI) are seamlessly integrated into the customer interaction flow alongside live agents. Manage all customer interactions as one single conversation. A new generation of cloud contact center platform that works with existing systems and supports ALL channels. Vocalcom's intuitive user experience increases productivity and allows companies weave all their customer interactions—across all channels—together into continuous conversation threads, to reduce customer effort and strengthen customer relationships with every interaction. Adaptable, AI-Powered and Amazingly Simple Keep the conversation flowing. Customer interactions across phone, chat, text message, email, social media, and any other channel, all come together in one place. -
23
VoiceSage
VoiceSage
VoiceSage solves problems for Contact Centres, Collection Teams, Operations Departments and Marketing Teams. By using our platform, companies are able to reduce the amount of low-value inbound calls and pre-screen outbound calls to ensure that your clients are ready to talk to you and complete your desired outcomes. We help you improve your SMS conversion rates and provide self-service options around payments, logistics and transactional events, through voice, messaging, email and social media.
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