Best Communications Software in China
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Compare the Top Communications Software in China as of September 2025
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What is Communications Software in China?
Communications software enables users to exchange information through various digital channels, including messaging, voice, and video. It facilitates real-time and asynchronous interactions across devices and networks, enhancing collaboration and connectivity. Common types include email clients, VoIP applications, video conferencing tools, and instant messaging platforms. Businesses and individuals rely on these solutions for remote work, customer support, and team coordination. Advanced features such as encryption, AI-driven automation, and integration with other software improve security and efficiency. Compare and read user reviews of the best Communications software in China currently available using the table below. This list is updated regularly.
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1
Twilio Messaging
Twilio
Twilio's Messaging API is a powerful tool that enables businesses to integrate messaging capabilities into their applications seamlessly. It offers a stable RESTful API that allows developers to send and receive SMS, MMS, and WhatsApp messages globally. With Twilio's Messaging API, businesses can automate and scale their communications, ensuring messages are delivered over the preferred channels of their customers. The API supports a variety of sender types, including long codes, short codes, toll-free numbers, and alphanumeric sender IDs, providing flexibility in how messages are sent. Additionally, Twilio's Messaging Services feature allows companies to group global senders and enable intelligent sending, automating sender selection, and handling compliance regulations. The API also supports inbound webhooks, allowing businesses to handle responses programmatically and engage in two-way conversations with their customers.Starting Price: $0.0079 per message -
2
Squaretalk
Squaretalk
Squaretalk is a powerful contact center solution that transforms how modern teams connect with prospects and customers, convert sales opportunities, and grow their operations. The combination of AI Voice Agents, calling and WhatsApp Business messaging, AI-powered automation, and affordable scalability ensures that companies of all sizes shorten their sales cycle and elevate outreach without additional complexity or costs. Squaretalk’s platform offers omnichannel communication, powerful call-handling features, automated transcripts, sentiment analysis, contact management, customizable workflows, advanced reporting, and enterprise-grade security. With local numbers in over 150 popular and niche destinations, we enable businesses to establish and maintain a local presence, build trust, and support their global expansion. Discover how Squaretalk’s cloud contact center platform can enhance your team’s connection rates and performance.Starting Price: $25/month/user -
3
Aircall
Aircall
Aircall is an AI-powered customer communications and intelligence platform that unifies phone, messaging, and call center operations. Designed for sales and support teams, it enhances every interaction with features like AI Voice Agents, real-time conversation coaching, and integrated WhatsApp messaging. With powerful analytics, call recording, and shared inboxes, teams gain clarity and can resolve customer issues faster. The platform is easy to set up, offering quick number claiming, seamless integrations, and customizable workflows. Trusted by over 21,000 companies worldwide, Aircall helps businesses improve connection rates, boost CSAT scores, and streamline onboarding. By combining automation with human-first AI, Aircall reduces busywork so teams can focus on building better customer relationships.Starting Price: $30/user/month -
4
LiveHelpNow
LiveHelpNow
• Software solutions to meet all of your customer support, contact center, lead generation, and help desk needs. • All-in-one omnichannel capabilities: Live chat, SMS text-to-chat, chatbots, Facebook messenger, email management, and VoIP call management, yet your team will receive one streamlined communication history. • Tools/features include intelligent conversation routing, canned responses, KPI dashboards, contact center analytics, enterprise level reporting, conversion tracking, unified inbox, auto language translation, knowledge base management, automations and triggers, lead generation management, and more. • Get the most out of your existing tools. Integrate with your CRM, CMS, knowledge base, social media and more. • HIPAA, ADA and PCI compliant • Quick, easy installation. No setup fees or contract. • Free 30-day trial • Free training and 24/7 Support • #1 rated 7 years running as best live chat and SMS help desk platform • #84 Inc. 500 fastest growing companiesStarting Price: $21.00/month/user -
5
EaseText Audio to Text Converter
EaseText Software
An intelligent tool to transcribe & convert audio to text freely. EaseText Audio to Text Converter is an offline AI-based automatic audio transcription software that uses artificial intelligence technology to transcribe & convert audio to text in real-time. The transcription can run offline on your computer to keep your data safe and secure. It supports a wide range of languages and offers high accuracy and a range of customization features, including the ability to transcribe multiple speakers and generate summaries of meetings and conversations. What's more, EaseText Audio to Text Converter supports saving the transcript file as TXT, WORD, HTML, PDF, etc. Features: 1 Convert audio file to text in high quality 2 Transcribe speech to text in real time 3 Record Meeting & take notes from Microsoft Teams, Google Meet, and Zoom 3 Enjoy high-speed batch file conversion 4 Support saving text transcript as PDF, HTML, TXT, WORD etc. 5 Support various languages such as English,Starting Price: $2.95/month -
6
monday.com
monday.com
Simplify the way your team works with monday.com, a cloud-based project management platform that provides customizable no-code solutions for a wide range of use-cases such as marketing, sales, operations, IT, HR, and more. monday.com allows businesses of all sizes to work in an efficient environment where every team member can assign tasks, automate repetitive work, collaborate in real-time, and share files. With this platform, you can manage everything from simple to complex projects and ensure seamless communication between team members. Customizable dashboards give quick high-level overviews of every project, visual boards help organize tasks, and thanks to integrations with third-party applications such as Outlook, Zoom, Gmail, Google Drive, Dropbox, Excel you can continue working with all your existing tools within the platform. monday.com also offers dedicated solutions, such as monday dev and monday sales CRM, designed to answer the needs of specific industries and verticals.Starting Price: $39/month for 5 users -
7
Outgrow
Outgrow
Outgrow allows you to better acquire, qualify and engage leads by making it easy to build personalized quizzes, calculators, assessments, recommendations, polls & chatbots. No developers or designers required! Outgrow has a host of design templates which are fully optimized for mobile, desktop, and tablet, and are easily embeddable into your advertising, websites, mobile apps, social media, SMS and email communication. In addition, there are over a 300 pre-made content pieces and funnels that are optimized to improve conversion so you can change the questions, make a few tweaks so its consistent with your brand and have your own interactive content ready in minutes.Starting Price: $14/month -
8
LumenVox
LumenVox
Transforming customer engagement with AI-driven speech recognition and voice authentication technology. We’ve spent the last 20 years empowering our partners’ success through collaboration. Our curiosity keeps us innovating for the next 20. Our flexible speech-enabling technology enables you to build a solution that fulfills all your customers’ demands, affordably and reliably. We do one thing, and we do it well. And that's speech-enabling your applications. Finally, deliver great voice automation and interactions. Whether short and simple commands, or conversational questions, LumenVox ASR and TTS is accurate and affordable, helping you improve efficiencies on both sides of the phone line. You’ll never repeat yourself again. We provide you with the utmost flexibility from a capabilities, deployment and monetization perspective. If you can think it, you can build it with LumenVox. Shorten your development to deployment time with our easy, intuitive technology and toolsets. -
9
MirrorFly
CONTUS TECH
MirrorFly is a CPaaS platform that empowers businesses and enterprises to add real-time chat features into their existing applications and websites. MirrorFly CPaaS offers text, voice, video, and broadcasting in an enterprise-grade infrastructure. Startups and large enterprises can build their own chat app with extensive customization and branding capabilities to add logos, brand color, and other brand elements. The self-hosted Chat APIs and SDKs offer 1000+ in-app messaging features with 100% customization. In addition, MirrorFly offers a dedicated developer team to support the end-to-end custom chat app development process. MirrorFly Readymade SDKs: 1. In-app Chat API 2. HD Video Call Solution 3. HQ Voice Call SDK 4. Self-hosted Chat Messaging Solution 5. SIP & VoIP Call Solution 6. Flutter Flow Software 7. Activity Feeds Solution 8. Call Broadcasting 9. Video Conferencing API 10. Video KYC Solution 11. Live Streaming SDKStarting Price: $299 per month -
10
Fireflies.ai
Fireflies
Fireflies is an AI voice assistant that helps transcribe, take notes, and complete actions during meetings. Our AI assistant, Fred, integrates with all the leading web-conferencing platforms in the world like Zoom, Google Meet, Webex, & Microsoft Teams along with business applications like Slack and Salesforce. Record: Instantly record meetings across all major web-conferencing platforms. Invite Fireflies or have it automatically capture them. Transcribe: Fireflies can transcribe live meetings or audio files that you upload. Skim the transcripts & listen to the audio simultaneously. Collaborate: Add comments & flag important moments on calls for teammates to easily review. Search: Review an hour long call in less than 5 minutes. Filter to action items, dates, metrics, and other important topics.Starting Price: $10 per user per month -
11
Automation Anywhere
Automation Anywhere
Automation Anywhere is the leader in Agentic Process Automation (APA), putting AI to work across organizations. The company’s platform is powered with specialized AI agents, generative AI, and offers process discovery, RPA end-to-end process orchestration, document processing and analytics, with a security and governance-first approach. Automation Anywhere empowers organizations worldwide to unleash productivity gains, improve customer experiences and create new revenue streams. The company is guided by its vision to fuel the future of work by unleashing human potential through Agentic AI-powered automation.Starting Price: $750.00 -
12
Clevercast
Clevercast
Clevercast lets you deliver live streams with multiple audio languages and closed captions, using the latest cloud-based technologies. Viewers, anywhere in the world, can watch the stream and select their preferred language in our multilingual video player. Our platform and embeddable player are an all-in solution for multilingual live streaming to an unlimited number of worldwide viewers. Live streams are delivered through the Akamai CDN using adaptive bitrate streaming. This way, speed, reliability and scalability are guaranteed. In addition, conference or meeting participants can receive translations in real time. -
13
Genesys Cloud CX
Genesys
Genesys Cloud CX is a comprehensive, cloud-based contact center solution designed to deliver exceptional customer experiences across various communication channels. Built with scalability and flexibility in mind, it integrates voice, chat, email, social media, and messaging platforms into a unified interface. The platform leverages advanced AI and analytics to provide real-time insights, automate routine tasks, and personalize interactions, ensuring efficient and effective customer engagement. With its robust workforce management tools, businesses can optimize staffing and performance while maintaining high service standards. Genesys Cloud CX is designed for seamless deployment and adaptability, making it an ideal solution for organizations of all sizes looking to enhance their customer service capabilities.Starting Price: $75 per user per month -
14
Canary Mail
Canary Mail
Email, meet AI. Canary can write your emails, prioritize what needs attention, silence spam & much more. Say hello to your Inbox Copilot!Starting Price: $20/month -
15
Clari Copilot
Clari Copilot
Clari Copilot (previously Wingman) turns your revenue team into serial closers by helping them win every revenue-critical moment. With Clari Copilot’s conversation intelligence platform, reps and managers have everything they need to compete fiercely, spot revenue leak, and close deals faster. With Clari and Clari Copilot coming together, you have everything you need to run revenue on one platform. With Clari Copilot, your conversation data lives right where your sales team works, in Clari. Top sales teams at Chargebee, Oktopost, PartsBase and Properly Homes trust Clari Copilot to run their revenue.Starting Price: $500 per user per year -
16
Maestra
Maestra
Automatic Transcripts, Subtitles and Voiceovers. In just minutes. Highly accurate speech to text software with a built in advanced text editor. Translate in English, French, Spanish, German and 80+ languages. Save time and money with Maestra’s automatic audio to text transcription software. Transcribe audio files to text automatically within seconds. No credit card required for the first 15 minutes. Creating subtitles for video with online automatic subtitling software can save you a considerable amount of time. You'll be able to auto generate subtitles for videos in just a few minutes. You can also translate your subtitles automatically to 80+ languages. With Maestra video dubber you can automatically voiceover your videos aloud to foreign languages using artificial intelligence and computer generated voices.Starting Price: $6/hour -
17
JustCall
JustCall.io
The Cloud Phone System of choice for modern sales and support teams. End clueless conversations by adding context to every call. Call software, virtual numbers, SMS campaigns, native CRM integrations, and lots more at just $25 per user. - 100+ integrations with CRM & Business tools - Click to call from CRM - Go live in 70+ Countries - SMS Workflows & Automation - 3 sales dialers to choose from - Call queueing and forwarding - Comprehensive analytics - Conversation intelligence & much more Get 70% off on your first month!Starting Price: $30 per user per month -
18
Cronycle
Cronycle
All-in-one market intelligence platform for harvesting, sharing, and publishing insights. Cronycle empowers enterprises to discover and produce more high-value insights in less time and with fewer resources. Market research, content marketing, product innovation, and sales enablement teams can lead the market with Cronycle's discovery engine that combines the powers of AI and human expertise to monitor content from top experts and sources across 80,000+ topics every day, surfacing the most relevant 2% of information from websites and blogs, Google and Bing alerts, Medium publications, RSS feeds, podcasts, Twitter and Facebook pages, newsletters, and more. -
19
Descript
Descript
It’s how you make a podcast. Record. Transcribe. Edit. Mix. As easy as typing. Take control of your podcast with Descript. Edit audio by editing text. Drag and drop to add music and sound effects. Use the Timeline Editor for fine-tuning with fades and volume editing. Automatic and human-powered transcription with industry leading accuracy and powerful collaboration tools. The leader in automatic transcription, with industry leading accuracy. Near-instant turnaround, and costs just pennies per minute.Starting Price: $10 per user per month -
20
Firework
Firework
Looking to engage your customers better? At Firework, we specialize in creating interactive and engaging digital storefront experiences. Our state-of-the-art video commerce solution combines shoppable video and livestream technologies to create a seamless shopping experience that drives sales and fosters deep emotional connections with your customers. But our platform offers more than just an immersive shopping experience. We also provide critical insights into customer behavior and preferences, enabling you to optimize your marketing strategies for even greater success. With our user-friendly interface and seamless tech stack integration, it's easy to get started at any level of tech expertise. We're passionate about helping businesses unlock their potential through customer engagement. That's why we're proud to power over 1000 brands including Walmart, Samsung, L'Oréal, Guess, Unilever, Sam's Club, and Vogue. Request a demo today to see the power of Firework for yourself! -
21
Dragon Professional
Nuance Communications
Dragon Professional is a speech recognition software that enables professionals to create high-quality documentation more efficiently by converting speech into text with up to 99% accuracy. Optimized for Windows 11 and compatible with Windows 10, it serves individuals and groups across various industries, including financial services, education, and healthcare. The software allows users to dictate documents three times faster than typing, supports the transcription of pre-recorded audio files, and offers customization options such as creating custom words and commands to streamline repetitive tasks. Additionally, Dragon Professional v16 includes access to Dragon Anywhere Mobile, a cloud-based dictation solution for iOS and Android devices, ensuring productivity on the go.Starting Price: $699 one-time payment -
22
Vid2txt
Vid2txt
Vid2txt is designed to be simple and useful. It’s a utility application that only does one thing, but does it really well. Say goodbye to monthly fees and uploading your private videos to the cloud just to have a transcription generated. Quickly and easily create transcripts of your videos or podcasts for search engine optimization and closed captioning. Get your story written faster with Vid2txt. Spend less time transcribing voice memos and more time chasing the truth. Say goodbye to endless note-taking with vid2txt - turn your recorded lectures into accurate, editable transcripts in minutes. Convert your meetings, webinars, and other recorded content into searchable, editable text with ease.Starting Price: $10 per month -
23
Chaport
Chaport
Chaport is multi-channel live chat, chatbot and knowledge base software for business, with premium quality and affordable price. It is designed as a modern messenger to make communication with customers as easy and enjoyable as chatting with friends. Chaport is convenient for everyone to use as it has applications for all platforms, be it iOS, Android, Web, Windows, or Mac. Among the most important features are auto-invitations that will help you engage visitors in the communication process, chatbots that will help you provide support 24/7 and get more qualified leads, and integrations with social networks and messengers that allow support specialists to answer questions from different channels in a single app. Other features include pre-chat form, custom fields, typing insights, saved replies, file sending, detailed visitor info, widget customization, group chats, reports, and even more. It is also possible to integrate Chaport with other apps via Zapier or API.Starting Price: $19/month -
24
Diffbot
Diffbot
Diffbot provides a suite of products to turn unstructured data from across the web into structured, contextual databases. Our products are built off of cutting-edge machine vision and natural language processing software that's able to parse billions of web pages every day. Our Knowledge Graph product is the world's largest contextual database comprised of over 10 billion entities including organizations, people, products, articles, and more. Knowledge Graph's innovative scraping and fact parsing technologies link up entities into contextual databases, incorporating over 1 trillion "facts" from across the web in nearly live time. Our Enhance product provides information about organizations and people you already hold some information on. Enhance let's users build robust data profiles about opportunities they already hold some data on. Our Extraction APIs can be pointed to a page you want data extracted from. This can be product, people, article, organization page, or more.Starting Price: $299.00/month -
25
Read
Read AI
AI-generated summaries, transcripts, playback, and highlights to make your meetings more efficient and effective. By incorporating your engagement in meetings, Read accurately identifies the topics that matters most to you, and automatically summarizes those topics into a feed on your For You Page. With Read Workspace, create teams with customized sharing to make every meeting a coachable moment, automatically. Read isn't just one person's opinion – it's a smart, automated tool that uses data from millions of interactions to provide insight. And it doesn't just look at what people say – it also takes into account visual cues to get a complete picture. Analytics without actionability is useless. Read’s AI learns from past meetings to make turn-by-turn recommendations to improve existing meetings and setup future meetings for success. Read works with your preferred video conferencing and calendar solutions.Starting Price: $19.75 per user per month -
26
Chative
WISEBIT PTE. LTD.
Chative.IO is an omni-channel messaging platform, empowered by AI. We enable businesses to sell directly through social channels and Shopify with the assistance of AI and automation. Enjoy unlimited messaging at startup-friendly prices, and even get the mobile app at no additional cost. Plus, we've got a free plan with in-app support for small businesses!Starting Price: Free -
27
Express Scribe
NCH Software
Express Scribe is a free audio player specifically designed for typists and transcription work. Featuring foot pedal control, variable speed, speech to text engine integration and support for a wide variety of audio formats including dss, dct, wav, mp3, wma and more. Audio recordings can be loaded automatically from email, LAN, FTP, local hard drive and Express Delegate. Traditional hand held dictation recorders can also be docked.Starting Price: $39.95/one-time/user -
28
CXONCLOUD
UNLOC Ltd.
CXONCLOUD is a B2B SaaS built to create, manage & measure the end-end customer experience in simple clicks. One solution that offers unlimited customer feedback, booking, loyalty, awards, rewards, referral marketing, email automation and helps businesses deliver a consistent seamless experience on all customer touchpoints. CXONCLOUD not only improves search but also simplifies customer engagement may it be a booking or feedback. It understands customer sentiments, immediately acknowledges customer concerns automatically & alert the impending negative word of mouth. The all-in-one app automatically measures the loyalty factor of customers & has readymade loyalty campaigns to engage customers on email & social media. The inbuilt referral marketing campaigns can help small business get new referrals from existing loyal customers in simple clicks. The loyal customers can be rewarded with promo codes & QR codes with automatic list generations & rewards management modules.Starting Price: $39.00/month -
29
Howazit
Howazit
Collect customer feedback at relevant touchpoints, measure customer experience, including metrics like NPS, CSAT and CES, and then take smart actions based on collected feedback to improve customer experience and business performance. Collect inputs from consumers while perfectly balancing between top user experience and the need to have as much relevant data as possible. Howazit business logic engine enables advance customizations capabilities through the entire customer journey.Starting Price: $150/month -
30
Trengo
Trengo
Customer service software. Streamline all your communication channels into one powerful inbox. Collaborate with your team, automate conversations and deliver amazing customer experiences. Solve all your problems with one inbox. Amazing experiences start with frictionless communication. Power up your work by unifying all channels, unlocking team collaboration and creating productive workflows - all in one organized inbox. Switching screens and logging into multiple inboxes is forever history. Trengo integrates all your favorite communication channels into one inbox. From email to WhatsApp, from voice to our own live chat solution. All communication channels in one inbox. In Trengo, conversations can be easily assigned to the right team or user. By @tagging a colleague, you can leave internal comments and easily collaborate to solve a problem. With one click, you switch to your team chat for 1-on-1 or group communication. Our powerful live chat solution is built to deliver.Starting Price: $22 per agent per month