CSOne

CSOne

Libran Business Systems
FieldAx

FieldAx

Merfantz Technologies
+
+

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About

CSOne customer service solutions streamline your customer support. Customers’ calls to your call center are recorded and tracked from start to finish. The customer name, location and equipment are recorded upon their call as well as details of their request. The online calendar of CSOne will improve visibility of your technicians’ availability. A task assignment email will be sent to a technician. CSOne manages various field service works including the firsthand field investigation and repair works on site. Repair quotation and service reports are output through a mobile printer. CSOne seamlessly manages sales process from quotation, sales order, delivery, billing, and cash receipt. As the document stage is managed per business case, it is easy to check the task status for each case, including tasks which still need to be completed and quotes that must be sent.

About

FieldAx: Field service software as a centralized solution for field service businesses. Track your business from anywhere with enterprise-level features at a small business price. Manage the customer details, communication history, and more quickly and easily with FieldAx. You will get a complete picture of all your customers, from insights about how to engage with them to deals they're involved in. This one must give a full overview of the repair, maintenance, installation, or other work done by your technician on the site. Your customer or supervisor can visually be able to validate the work and the result. Management of payment transaction details for each invoice like credit card and Net Banking. Online gateway configuration for PayPal, Stripe, and Authorized.net is available for Enterprise edition user. FieldAx allows your field technicians to report their time on the job and travel times using their device and can also be included in an invoice as labor charges.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies in need of a Field Service Management platform

Audience

HVAC, Electrical, Plumbing, Construction, Alarm and Security, Fire Protection, Hardware and Networking, Facilities Maintenance, Equipment Maintenance, Solar, Cleaning Laundry, General Maintenance, Carpenter Painting, Pest Control, Delivery Service, Locksmith, ,Oil & Gas

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$240 per 3 users per month
Free Version
Free Trial

Pricing

$35.00/month/user
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Libran Business Systems
United States
csone.biz/en/

Company Information

Merfantz Technologies
Founded: 2012
India
www.fieldax.com

Alternatives

Walkabout

Walkabout

Walkabout Software

Alternatives

FieldEdge

FieldEdge

Xplor
Quadra

Quadra

ERTH Corporation
ExpandIT

ExpandIT

ExpandIT
Flobot

Flobot

Fresh Milk Software
FieldOPS

FieldOPS

Mobilogic
CSOne

CSOne

Libran Business Systems
FieldAx

FieldAx

Merfantz Technologies

Categories

Categories

Field Service Management Features

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Field Service Management Features

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Integrations

Authorize.Net
PayPal
QuickBooks Accountants
QuickBooks Online
Salesforce
Stripe
Xero

Integrations

Authorize.Net
PayPal
QuickBooks Accountants
QuickBooks Online
Salesforce
Stripe
Xero
Claim CSOne and update features and information
Claim CSOne and update features and information
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Claim FieldAx and update features and information