CSOneLibran Business Systems
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FieldAxMerfantz Technologies
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Related Products
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About
CSOne customer service solutions streamline your customer support. Customers’ calls to your call center are recorded and tracked from start to finish. The customer name, location and equipment are recorded upon their call as well as details of their request. The online calendar of CSOne will improve visibility of your technicians’ availability. A task assignment email will be sent to a technician. CSOne manages various field service works including the firsthand field investigation and repair works on site. Repair quotation and service reports are output through a mobile printer. CSOne seamlessly manages sales process from quotation, sales order, delivery, billing, and cash receipt. As the document stage is managed per business case, it is easy to check the task status for each case, including tasks which still need to be completed and quotes that must be sent.
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About
FieldAx: Field service software as a centralized solution for field service businesses. Track your business from anywhere with enterprise-level features at a small business price. Manage the customer details, communication history, and more quickly and easily with FieldAx. You will get a complete picture of all your customers, from insights about how to engage with them to deals they're involved in. This one must give a full overview of the repair, maintenance, installation, or other work done by your technician on the site. Your customer or supervisor can visually be able to validate the work and the result. Management of payment transaction details for each invoice like credit card and Net Banking. Online gateway configuration for PayPal, Stripe, and Authorized.net is available for Enterprise edition user. FieldAx allows your field technicians to report their time on the job and travel times using their device and can also be included in an invoice as labor charges.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies in need of a Field Service Management platform
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Audience
HVAC, Electrical, Plumbing, Construction, Alarm and Security, Fire Protection, Hardware and Networking, Facilities Maintenance, Equipment Maintenance, Solar, Cleaning Laundry, General Maintenance, Carpenter Painting, Pest Control, Delivery Service, Locksmith, ,Oil & Gas
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$240 per 3 users per month
Free Version
Free Trial
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Pricing
$35.00/month/user
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationLibran Business Systems
United States
csone.biz/en/
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Company InformationMerfantz Technologies
Founded: 2012
India
www.fieldax.com
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Categories |
Categories |
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Field Service Management Features
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
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Field Service Management Features
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
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Integrations
Authorize.Net
PayPal
QuickBooks Accountants
QuickBooks Online
Salesforce
Stripe
Xero
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Integrations
Authorize.Net
PayPal
QuickBooks Accountants
QuickBooks Online
Salesforce
Stripe
Xero
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