Compare the Top Customer Service Software in Japan as of October 2025

What is Customer Service Software in Japan?

Customer service software is designed to help businesses improve interactions with their customers. It provides an easy way to manage customer inquiries and feedback, as well as document customer activity and history. This can enable companies to be more efficient with customer support and streamline the process of providing assistance. Customer service software often involves automation of routine tasks, allowing for improved performance in the long term. Compare and read user reviews of the best Customer Service software in Japan currently available using the table below. This list is updated regularly.

  • 1
    PhaseWare Tracker
    Tracker by PhaseWare is a completely customizable customer support solution for businesses. Tracker covers issue tracking, Complaint Management, CRM, time tracking, SLA Compliance, process management, Knowledge Base, and more. Available as a cloud or on-site solution, Tracker empowers businesses to get a 360-degree view of customer information and do more with less.
    Starting Price: $49.00/month/user
  • 2
    Helprace

    Helprace

    Helprace

    Create powerful teams and happy customers with Helprace. Helprace is a simple helpdesk software for customer support, offering integrated tools to deliver top-notch customer service. These include ticketing and email management, customer community, feedback, documents and knowledge base.
    Starting Price: $9.00/month/user
  • 3
    CustomerWise

    CustomerWise

    TechExcel

    If you're looking for a better way to manage customer relationships, turn to Customerwise. A comprehensive customer support and business process management solution from TechExcel, CustomerWise is designed to meet the unique customer service requirements of B2B technology companies. The platform integrates a wide array of features in a single solution, including support and service ticket management, customer self-service, license and contract management, and a product knowledgebase.
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