Best Customer Service Software in Japan - Page 5
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Compare the Top Customer Service Software in Japan as of October 2025 - Page 5
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1
HappyFox
HappyFox
HappyFox is a cloud-based Customer Support management software, designed to give any size operation the edge they need to increase customer satisfaction. With a highly customizable platform, mobile-ready interface, and multilingual capabilities, HappyFox offers users the ability to integrate with favorite 3rd-party apps seamlessly. Now that is what a 'best-of-breed' software looks like.Starting Price: $9/agent/month -
2
SpinOffice CRM
Mulberry Garden
With SpinOffice, you create a central spot for your mail, business contacts, appointments, tasks, projects, folders, documents, files and notes. Best of all, you share all information in the database with your colleagues, which makes SpinOffice the ultimate team application for any small to medium sized business. Customer management A central database for your business relations, email management, appointments, tasks, notes and conversation reports, projects, files, documents and files. Communication Use templates (mail & documents) for optimal communication, segment relationships (contacts types & tags) and build your own personalized CRM database. Collaboration Save time and increase productivity within your organization by sharing information and collaborating as a team. Discover how your business can grow with SpinOffice CRM! Sign up and get started with the free version. Upgrade to Pro for € 27,50 per month per user to get unlimited data storage and more features.Starting Price: $27.50/month/user -
3
Setmore
Setmore
Setmore offers a free, online scheduling platform for you to connect with your customers. Manage all your appointments through one simple, sleek calendar system and give your business the freedom to grow. Bring on more customers and sharpen your brand image, while taking charge of your working hours. By listing your availability online, your customers can self-book their desired services. Focus on providing an excellent customer experience and let Setmore handle the paperwork.Starting Price: Free -
4
Herbie.ai
Herbie.ai
Herbie.ai – A multi-national Conversational AI company (Part of SunSmart Global – 15+ years in enterprise solutions) Digital Transformation of Enterprises Unique Voice-Enabled Virtual Assistants to automate business cases. Franchise spread over 6 Countries – expanding to 13+. Instant enables seamless connection with 12+ Social Media platforms. The business provides end-to-end AI Solution that are "Innovative & Intelligent" in addressing the critical business needs of Mid to Large Corporates, built using advanced technology with applications across business verticals and geographies. Herbie.AI is a Microsoft Gold Application Development Partner, and is ISO 9001:2015 Certified. AI, ML & NLP based, Multi-lingual, Omni-channel, Always-on bots with transfer to agent. Improve your customer experience with ai powered conversational chatbot solution. Provide complete customer service with Herbie AI chatbots for customer support. Lower Customer Support Costs.Starting Price: $1000 -
5
Appointible
Appointible
On the mission to help salons, spas and individual beauty professionals with the most efficient appointment booking system so that YOU can focus on taking care of their clients. We help you stay organized, get more done and grow your business faster. Let your clients book appointments with our modern and easy-to-use online bookings platform. Organize your business calendar on the go, manage your staff, and reduce no-shows with text reminders. Grow your business with text marketing and client engagement tools on autopilot. Streamline the process of scheduling appointments, text marketing, nurturing clients, organizing staff calendars, and more. Start managing your appointments with confidence and ease. Try for free and bring in more clients. Keep your clientele connected to you and your services, collect more reviews, and communicate with clients using our two-way text messaging system. Equip your team with simple and intuitive tools.Starting Price: $15 per month -
6
Square Appointments
Block
Square Appointments is an appointment scheduling software and booking app. It is a one-stop solution for businesses of all types looking to save time and stay organized. It integrates POS with online booking, payment processing, customer management, and cloud-based calendar. With Square Appointments, clients can book all your services online 24/7. It also comes with robust features for teams, including employee calendars, schedule tracking, and employee and location management.Starting Price: $29/month/location -
7
TimeStatement
TimeStatement AG
TimeStatement AG is a developer of innovative time-tracking solutions on the web. - Zeiterfassung The TimeStatement online reduces administrative effort/costs, is easy to use, requires no installation and is accessible from anywhere. A version for freelancers and 1-man companies is available free of charge. One user access and two parallel projects are integrated. Here is the free full version https://timestatement.com/pricing Our time-tracking service is ideal for small to large companies, as well as for freelancer, who are looking for an intuitive and quick time and task tracking solution. Through the cloud-based TimeStatement solution, your timesheets and proffesional invoices on the web are easy to download and upload anywhere at any time and are ready for editing and entry. TimeStatement is now part of "Swisscom FinTech Startup" because of the new technologies: http://fintechnews.ch/fintech/swiss-fintech-startup-map-for-january/24699/Starting Price: $10.00/month/user -
8
BeyondTrust Remote Support
BeyondTrust
The #1 solution for leading enterprises to securely access and support any device or system, anywhere in the world. Support Everything with One Secure Remote Support Solution. With BeyondTrust Remote Support (formerly Bomgar), you can support Windows, Mac, Linux, iOS, Android, network devices, and peripherals with one, secure tool. More devices, more platforms, more people, more locations. Provide instant, reliable remote support to end-users and customers on or off your network. Get more done because you’re focused on fixing issues, not fixing the connection. Improve service levels and customer satisfaction with seamless, high-quality remote support for every end-user. Provide scalable, enterprise-grade support that keeps your business running, whether you’re fixing a Linux server across the ocean or an iPhone across town. -
9
Crisp
Crisp
Give your customer messaging experience a human touch. Increase customer satisfaction using a live chat. Beyond chat software, Crisp simplifies your customer support by unifying all the channels of your customer relationship. Your customers benefit from an incredible shared inbox experience. Respond to your website visitors from one solution and reduce your costs thanks to our live chat app! Statistics show that website visitors who receive assistance through a chat are more likely to make a purchase. With our free chat solution, you can send automated messages that create a proactive customer service which converts visitors into opportunities. Think CRM software is about contact management? Think again. Crisp CRM has much more to offer than a simple CRM software. Crisp comes with dedicated features that will help small businesses to automates repetitive tasks to let them close more deals. Get more hot leads straight into your pipeline.Starting Price: $25.00 per month -
10
HubSpot Service Hub
HubSpot
Customer service software that builds organization and efficiency into your customer service team. Start providing better customer service right now with Service Hub. Service Hub™ has all the tools you need to delight customers at scale. You’ll give them an extraordinary and efficient experience with your company, help them help themselves, and build a base of happy customers who advocate for your business. Deliver organized customer service that gives efficient help and complete answers. Customers don’t care about the internal structure of your company. They just want help. When your teams are cut off from each other, you create friction and confusion for your customers. With the tools in Service Hub™, you can finally build a frictionless customer experience. This starts with the Conversations inbox, which brings all your communication channels — email inboxes, live chat, forms, Facebook messenger, and more — together into one universal inbox.Starting Price: $50 per user per month -
11
Emailgistics
Emailgistics
Emailgistics is a team inbox management solution for Microsoft Office 365. Powerful workflow and analytics features improve team productivity and decision making. Plus, with Emailgistics you continue working in Outlook as your email never leaves Office 365. Route emails efficiently and keep agents focused on their assignments. Redirect time and energy away from manually assigning emails to actually answering them. Tracking to ensure your team replies to customers accurately and promptly. Automated message assignment and workflow rules will route hundreds of emails to the right team members in seconds. Individual agent folders appear within Outlook, helping to ensure your team never misses or duplicates efforts on an email. Prevent emails from falling through the cracks. Receive notifications before emails are at risk of falling behind team standards.Starting Price: $10 per user per month -
12
Helpwise
Helpwise
Shared Inbox for your Team Email, SMS & WhatsApp accounts. Sharing email account login among team members is not scalable. Helpwise is an easy to use shared inbox for your team email accounts like help@, sales@, jobs@ etc. As business grows, it becomes a struggle to manage customer, sales or internal emails (billing, hiring) across the company. And, then we make a blunder by sharing email logins among team members. We understand the chaos that it creates because we have been through the same pain during our previous gigs & businesses. So, this is exactly why we built Helpwise - the shared inbox that really works! We all love Gmail, Outlook & other awesome email clients. So, we have made sure that Helpwise feels as easy as these common email services. Basically, you won't miss them here. Every team member will get own separate login to access same email address. So, no more password sharing. Better security with higher productivity! -
13
Lunacal.ai
Lunacal.ai
Lunacal.ai helps you build the most powerful scheduling page you’ve ever owned. Calendar scheduling pages often get your most qualified visitors—people who are already interested and ready to act. Lunacal makes that moment count by showing the full picture: who you are, what you offer, client testimonials, videos, FAQs, and more. Then, it lets them book time—seamlessly. Think of it as a high-conversion landing page with a calendar built in. Lunacal syncs with Google and Outlook calendars, and integrates with meeting tools like Google Meet, Microsoft Teams, and Zoom. You can set up automated reminders so people don’t forget their meetings. Build workflows to handle reschedules, cancellations, and follow-ups. You can even automate thank-you emails or other post-meeting messages. Your calendar page can live wherever your audience is—embedded on your website, inside your emails, or even in your Instagram bio. When someone’s interested, they can book time right then and there.Starting Price: $9/user/month -
14
N-able N‑central
N-able
Join the thousands of MSPs and IT professionals who use N-able™ N-central® to remotely monitor and manage devices and complex networks. Key features include: • Monitor almost any device, including support for Windows, Linux, and macOS • Gain complete insight across your network and cloud services without the need for extra network monitoring software • Create automated patch management policies to ensure devices are up to date • Streamline your workflow with drag-and-drop scripting in automation manager—no need to write a line of code • Provide remote support across devices and platforms with the integrated Take Control feature • Integrate your existing PSA software or use N-able MSP Manager to manage tickets and billing • Manage security with integrated backup, EDR, AV, and disk encryption • Available as an on-premises or hosted cloud solution to fit your business -
15
Yelp
Yelp
Grow your business with Yelp. Add or claim your business, keep your page up to date, respond to reviews, view click and call reports or get ahead of the game with premium upgrades and simple, powerful advertising tools. Manage your page and update info like hours and phone number so people can find you. Add photos to showcase the best of your business. Turn page visitors into customers. Let them get quotes, make appointments, or ask questions right from your business page. Stay on top of feedback and respond to reviews as soon as they come in. Engage with your customers and keep them coming back. See what’s happening on your page in real time. Track clicks, calls, page visits - and learn more about your potential customers. -
16
LearnUpon
LearnUpon
At LearnUpon LMS we’re on a mission to help you unlock the power of learning. Combining our award winning LMS and our industry-leading Customer Experience team, we pride ourselves on being a trusted partner to over 1,300 businesses. Every day, L&D teams around the world choose LearnUpon’s intuitive, feature-rich and deeply integrate-able platform to deliver a connected learning experience to millions of learners across their employees, partners and customers. Plans start at $15,000 USD.Starting Price: $15,000/year -
17
RemoteToPC
RemoteToPC
RemoteToPC is your best choice for Remote Computer Access. For personal, Tech support, or for whole office remote access, we think you'll find that RemoteToPC is the most secure and affordable solution available today. Affordable zero-configuration remote computer access software. Just install RemoteToPC on an office PC and work on it from your home PC, or access your home PC remotely. Our Basic plan includes unlimited remote computer access to up to 10 remote PCs for just $99/yr . It’s the best remote PC access solution for personal & small office use. Securely access your PC from home, provide remote computer support to a friend or family member, do remote training, or get fast and secure remote access to a PC from anywhere you have internet access. The business plan has the same features as Basic, but you get access to up to 20 remote PCs. It’s an affordable, & easy way to implement unattended remote access.Starting Price: $99 per year -
18
PHP Live!
PHP Live LLC
PHP Live! is a PHP and MySQL powered live chat software for websites.Starting Price: $45 (one time) -
19
Book Like A Boss
Book Like A Boss, LLC
Book Like A Boss is the first landing page builder optimized for bookings. Things our "competitors" don't have include: 1) Full customized Booking Pages which include features no one else has including FAQs, Testimonials, About Info, Gallery View and more! 2) Brand Integrity - Your Logo, colors and fonts through all your team members pages. 3) The Ability to allow team members to collect payments to their accounts. Integrates with your existing calendars, connects with Stripe/Square/Paypal. Integrates with Zoom, Zapier, Mailchimp, Google Tag Manager, Google Meet & More! We offer both Email & SMS Reminders to cut down on missed appointments. You can offer your customers coupons to fill up your slow days. With over 100 features and built to be the easiest booking platform around, you can’t go wrong with Book Like A Boss. Join the over 40,000 Bosses in 100+ Countries in 7 Languages and 24 currencies and become a Boss now with a 14 day free trial fully loaded!Starting Price: $9.00/month/user -
20
GeoOp
Geo
GeoOp is job management software for small businesses working in trades and services looking to simplify their day-to-day tasks. Its a complete toolkit to help businesses save 14 hours on admin time a week, win more jobs and get paid faster. Assign jobs, create quotes and invoices, fill out timesheets and integrate directly with accounting software - GeoOp does all this and more. With GeoOp, you can replace annoying and time-consuming paper processes that are holding your business back. GeoOp is our next-generation app that allows Trade and Home/Field Service business to manage quotes, schedule jobs to staff, track job completion, send invoices and get paid faster. The GeoOP job management software helps you feel more in control by bringing all your existing manual processes online into our easy to use apps and web console. Enter client/job information once, and manage your jobs from quote to payment, saving up to 14 hours a week in admin/paperwork.Starting Price: $17 per user per month -
21
Botup by 500apps
500apps
Botup by 500apps is the best chatbot software that helps build chatbots for your business on Facebook, Slack, WhatsApp, and more. With Seamless engagement, build long-lasting relationships with users around the globe by making meaningful interactions. Botup offers a personalized conversational experience to your users and improves the chances of getting them converted. You can also Create intelligent automated chatbots that answer visitor queries in an instant to generate qualified leads. Get access to 30+ apps for $14.99 per user.Starting Price: $14.99 -
22
Umnico
Umnico
The ultimate omnichannel messaging solution that combines over 25 business messengers and social media in one chat-center and provides a capability of customer relationship management system, empowered by automation, so you can raise your sales and boost customer support performance with the same resources. Umnico Inbox consolidates messages from all communication channels in one window, so your managers do not need to switch between different apps and tabs. Free online chat widget for websites — Umnico Live Chat allows a brand to answer customer questions and assist in check out in real time. A chat widget on your site is also a proven way to reduce the expenses on phone support. Social CRM allow you to engage your customers and prospects wherever is convenient for them: on WhatsApp, Facebook, Instagram, or other social media with a single CRM for small businesses. It will allow your team to segment, track and analyze all interactions with your clients in one place.Starting Price: $7 per month -
23
360Learning
360Learning
360Learning is the AI-powered learning platform that combines LMS and LXP capabilities to drive onboarding, employee development, and customer training at scale. L&D teams—from solo practitioners to global enterprises—use 360Learning to turn internal expertise into collaborative, skills-based learning for employees, customers, and partners. 360Learning’s collaborative learning approach, combined with deep integrations with systems like SAP and Workday, empowers organizations to upskill at scale through expert-led communities of practice around key topics, roles, and more. Over 2,500 companies including Safran, Cognizant, Bally’s Corporation, Duolingo, and Smile Brands, trust 360Learning to power learning at work. Since 2013, the company has raised $240 million and built a global team across North America and Europe. 360Learning pioneered collaborative learning, launched the first AI certification for L&D, and founded the L&D Collective to connect learning leaders worldwide.Starting Price: $8.00/month/user -
24
TalentLMS
Epignosis
TalentLMS is the LMS built for training success. Designed to get a “yes” from everyone, it’s where great teams, and companies, go to grow. With an experience that’s fully customizable and easy to manage, teams embrace training while feeling right at home. TalentLMS makes it easy to provide the right training to any team and every use, while giving expert guidance and support every step of the way. Backed by Epignosis, a global leader in learning technologies, TalentLMS is on a mission to democratize training, serving over 70, 000 teams worldwide.Starting Price: $69.00/month -
25
Timely
Timely
Timely. The booking software that keeps clients coming back. Run your salon like a pro with easy-to-use booking software that puts you in control of the whole client experience. Begin with a gorgeous, customisable calendar, then tap into all the tools you need to help you deliver an exceptional client experience, grow your income and manage your hair or beauty business beautifully. See for yourself how Timely can help you keep your clients coming back – start a free trial today. -
26
vcita
vcita
vcita is an all-in-one business management app built for small to mid-sized businesses. vcita boasts a wide range of features that helps SMBs streamline daily tasks and operations and improve how they interact with clients, fueling growth and success. Top features include client and calendar management, billing and invoicing, online scheduling, lead capturing, and email campaigns. vcita also integrates with dozens of platforms, including Facebook, PayPal, Quickbooks, and more.Starting Price: $12.00/month/user -
27
AsisteClick
AsisteClick
Respond to comments on posts from both social networks and automate customer service with chatbots on Facebook Messenger and Instagram Direct and Stories. Your entire team can answer questions via WhatsApp without having to share phones. And with a chatbot you can automate service and transactional processes. A chabot available at all times on your website, social networks and WhatsApp that asks the initial questions for you and transfers the call to the correct team. AsisteClick is a cloud-based platform that allows you to serve your customers and answer their queries 24 hours a day, no matter where they are or what channel they prefer. Automate up to 80% of your website, Facebook, Messenger, Instagram and WhatsApp conversations with our smart chatbots and make sure every important conversation is handled by a human agent in real-time. AsisteClick makes it easy for sales and marketing teams to schedule meetings, demos, and presentations with chatbots that scale.Starting Price: $6.99 per month -
28
Freshcaller
Freshworks
Freshcaller is a simple and reliable cloud-based contact center software that helps businesses connect with customers in an affordable way. With phone numbers in 90+ countries, Freshcaller lets customers set up their contact center in a few easy steps, and with zero phone hardware. Freshcaller integrates with several CRM and Helpdesk tools, enabling sales and support teams to work seamlessly. With powerful reporting and analytics, admins can get real-time insights into their customer experience as well as agent productivity. Agents can take calls on their desktops, laptops, or phone (both Android and iOS), to create a fully remote but connected contact center. Admins can add agent licenses, purchase additional numbers, add phone credits, and upgrade the pricing plan. Freshcaller is a truly modern and reliable phone system that is trusted by over 7000+ customers worldwide.Starting Price: $15.00/month -
29
Splashtop SOS
Splashtop
Splashtop SOS makes providing remote support simple. No need to waste time or money traveling to your user’s device, just remote into it and take control the second you’re needed. Diagnose and fix the issue fast, and leave your customers happy. Key Features and Benefits • Simplified work flow - Your user runs the SOS app (can be custom branded) on their computer or device, then gives you their 9-digit session code which you can use to start the session. • Top tools and features - All the tools needed for you to get the job done quickly. Share your screen for collaboration, transfer files between devices, chat with users, and more. • Support unlimited devices on-demand - All packages include support for unlimited devices on-demand. Just pay for the number of concurrent technicians per year. And no yearly price increase that have become the trend with other remote support products.Starting Price: $199.00/year/user -
30
Rocket.Chat
Rocket.Chat
Rocket.Chat is a fully customizable, open-source communications platform for organizations with high standards of data protection. It enables real-time conversations between colleagues, with other companies, or with your customers, regardless of how they want to connect with you. Compared to similar players in the industry, such as Slack and Microsoft Teams, Rocket.Chat offers an on-prem deployment that enables organizations to take full ownership of their data. Rocket. Chat's open-source nature makes it more flexible to meet specific company needs and more scalable to follow your organization's growth. It also holds the only true MIT open-source license. We have over 1000 developers across the world contributing to the open-source code. Every day, tens of millions of users in over 150 countries and in organizations such as Audi Business Innovation, Deutsche Bahn, The US Navy, and Credit Suisse trust Rocket.Chat to keep their communications completely private and secure.Starting Price: $3/user/month