Best Enterprise IT Management Software

Atera, the first and only Agentic AI platform for IT management, offers IT teams and MSPs a digital workforce of AI agents to preemptively and autonomously manage their entire IT operations. Its all-in-one platform combines RMM, helpdesk, ticketing, and automation to reduce downtime, improve SLAs, and free IT teams to focus on strategic work over mundane tasks. At the core of Atera’s platform are two powerful AI agents built to enhance every layer of IT operations. AI Copilot helps technicians troubleshoot devices, run diagnostics, and generate actionable solutions in real time. IT Autopilot delivers 24/7/365, autonomously resolving Tier-1 issues and reducing IT workload by up to 40%. It acts like a personal AI technician for every employee, freeing your team to focus on what really matters. Trusted by 13K+ customers in over 120 countries, Atera scales with your needs while maintaining the highest security and compliance standards.

ManageEngine OpManager is a comprehensive IT management solution designed to monitor and manage network infrastructure, servers, and applications. It provides real-time insights into performance, identifies and resolves issues proactively, and ensures the availability of critical IT resources. With features like network mapping, automated workflows, fault detection, and performance reporting, OpManager streamlines IT operations and enhances efficiency. Its scalability and multi-vendor support make it suitable for managing IT environments of all sizes, ensuring smooth network performance and uptime across the organization.

NetBrain helps IT teams halve MTTR and prevent outages with AI-driven automation. Trusted by 2,500+ enterprises worldwide, our no-code, intent-based platform turns manual network operations into intelligent automation, keeping networks running smoothly and efficiently.​ Top use cases: - Automated Troubleshooting - Automated Change Management - Network AIOps - Network Assessment - Network Visibility - Network Observability - Network Security

Ensure business continuity by proactively preventing and resolving outages and poor performance in core systems such as ERP, WMS, and others based on SQL Server/ Oracle. 𝗥𝗼𝗼𝘁 𝗖𝗮𝘂𝘀𝗲 𝗔𝗻𝗮𝗹𝘆𝘀𝗶𝘀: Get the root cause of DB system issues in real-time, including queries, resources, and code analysis. 𝗖𝗼𝗺𝗽𝗿𝗲𝗵𝗲𝗻𝘀𝗶𝘃𝗲 𝗗𝗮𝘁𝗮𝗯𝗮𝘀𝗲 𝗜𝗻𝘀𝗶𝗴𝗵𝘁𝘀: Providing automatic DBA capabilities, AimBetter reduces dependency on specialized DBAs by 80% through automated analysis and actionable insights. 𝗖𝗹𝗼𝘂𝗱-𝗕𝗮𝘀𝗲𝗱 𝗣𝗹𝗮𝘁𝗳𝗼𝗿𝗺: Centralized, easy-to-deploy solution suitable for businesses of all sizes. A 5-minute installation in one of the company's servers doesn't load the analyzed servers. 𝗣𝗿𝗼𝗮𝗰𝘁𝗶𝘃𝗲 𝗔𝗹𝗲𝗿𝘁𝘀: Notifies users of anomalies and potential issues before they impact users. 𝗠𝗼𝗯𝗶𝗹𝗲 𝗔𝗽𝗽: Enables receiving alerts and taking critical actions like killing sessions from anywhere. Real-Time Problem Solving

VEEUE is an enterprise-class PaaS designed to monitor and manage every circuit and device within medium to enterprise size companies. Built on ServiceNow®, Zenoss®, LogicMonitor®, and Sisense, VEEUE is 100% carrier and manufacture agnostic and provides unparalleled observability and management capability in one single pane of glass from anywhere in the world. VEEUE is backed by a 24x7x365 US-based NOC. The platform extracts metrics from over 250 manufacturers, systems, and device types leveraging standard APIs and protocols including SNMP, WinRM and SSH. VEEUE™ correlates information across your environment to provide clear visualization of connected components by the services they support. See the state of all IT services and predict which ones could be impacted by events or outages from a single dashboard. We designed VEEUE™ to be a complete managed services solution that simplifies your complex world of IT.

TeamViewer is a popular remote access and support software that enables users to connect to and control computers and devices from anywhere in the world. It is widely used for troubleshooting technical issues, managing IT services, and providing customer support. The software allows for secure file sharing, real-time collaboration, and remote desktop access across different platforms, including Windows, macOS, Linux, iOS, and Android. TeamViewer's security features include end-to-end encryption and two-factor authentication, ensuring safe and reliable remote connections. It is used by individuals, IT professionals, and large organizations to enhance productivity, offer remote support, and manage devices efficiently.

OpManager Plus is a comprehensive IT infrastructure management tool that provides IT administrators with a centralized dashboard to monitor and manage their entire IT infrastructure. It offers full-stack monitoring capabilities, allowing admins to track and manage all seven layers of their infrastructure, including networks, servers, IP addresses, switch ports, storage devices, applications, and firewall configurations. This empowers admins to closely monitor performance, proactively detect and address issues, efficiently troubleshoot, optimize resources, enhance security and compliance, streamline IT operations, and integrate with various tools. Ultimately, OpManager Plus helps create an effective, efficient, stable, and secure IT environment.

IT performance monitoring is not about monitoring CPU, memory and network resources any more. eG Enterprise makes user experience the centerpiece of your IT monitoring and management strategy. With eG Enterprise, you can measure the digital experience of your users, get deep visibility into the performance the entire application delivery stack — from code to user experience, and data center to cloud — from a single pane of glass, correlate performance across domains and pinpoint the root-cause of problems proactively. Machine learning and analytics capabilities embedded in eG Enterprise enable IT teams make intelligent decisions regarding right-sizing, optimization and planning for future growth. The result: happy users, enhanced productivity, improved IT efficiency and tangible business ROI. eG Enterprise is available for installation on-premise and as a SaaS solution. Start a free trial today.

KACE® by Quest supports your unified endpoint management (UEM) strategy by helping you discover and track every device in your environment, automate administrative tasks, keep compliance requirements up-to-date and secure your network from a range of cyberthreats. Discover, manage and secure all your endpoints from one console as you co-manage your traditional and modern endpoints, including Windows, Mac, Linux, ChromeOS, and iOS and Android devices. KACE is a Unified Endpoint Management solution that offers a single point of control for managing IT systems across the entire organization, inside or outside your network. This comprehensive solution takes the stress out of keeping devices secure and compliant so you can do more.

The solution provided by Activeeon is suited to fit modern challenges such as the growth of data, new infrastructures, cloud strategy evolving, new application architecture, etc. It provides orchestration and scheduling to automate and build a solid base for future growth. ProActive Workflows & Scheduling is a java-based cross-platform workflow scheduler and resource manager that is able to run workflow tasks in multiple languages and multiple environments (Windows, Linux, Mac, Unix, etc). ProActive Resource Manager makes compute resources available for task execution. It handles on-premises and cloud compute resources in an elastic, on-demand and distributed fashion. ProActive AI Orchestration from Activeeon empowers data engineers and data scientists with a simple, portable and scalable solution for machine learning pipelines. It provides pre-built and customizable tasks that enable automation within the machine learning lifecycle, which helps data scientists and IT Operations work.

SENET — a secure management platform for esports venues, cybercafés, and LAN centers that speaks 12 languages and is trusted by 1080+ gaming venues in 72 countries. SENET software simplifies the daily work of esports venue staff managing dozens of gaming computers and consoles. Thanks to SENET, all routine tasks are automated, allowing staff to focus on improving the quality of customer service and more essential duties. SENET is also taking care of the esports venues' guests. Gamers can create personal accounts to collect discounts and bonuses at their favorite cybercafes. On top of that, SENET also allows players to order food and drinks directly from their gaming seats in a couple of clicks, without any distractions from the game. SENET support works 24/7 for you and is prepared to assist you with the installation and customization of the software according to your needs. Contact SENET and embark on a smooth, automated, and advanced Esports Venue Management journey!

eAuditor Cloud is a comprehensive SaaS platform for IT asset management, monitoring, security, and data protection. With more than 20 years of experience in corporate and public sector environments, it combines proven functionality with the accessibility and scalability of the cloud. The system provides full visibility and control over the infrastructure - from automatic inventory of computers, servers, operating systems, and software to continuous monitoring of users, devices, and network activity. Advanced modules include remote management, patch installation, BitLocker encryption, SOC dashboard, and task automation. A professional DLP engine protects sensitive data in use, at rest, and in transit through classification, rules, and policies. AI support for CMD/PowerShell and ChatGPT integration help administrators save time and eliminate repetitive tasks. eAuditor Cloud grows with your business - from a free version for up to 100 devices to advanced enterprise-grade packages.

Codima Toolbox is an all in one solution, allowing an organization to Discover and Manage all Network Assets, Automatically create documentation in both Web and Visio Network Maps, and Monitor Network Devices, all without the use of Agents. Toolbox helps users make informed decisions using reliable device data, with minimum effort, after a Network Discovery, every other feature within Toolbox is fully set up and ready to go. Make device network management and network documentation simple.

Monitorpack Discovery is a network discovery engine that allows you to detect all your devices without limits, whether routers, Windows PCs, servers or cameras, smart plugs, in fact any device with an IP address and to identify their manufacturer. This is the Monitorpack engine used for all other addons as Monitorpack Guard. Monitorpack Discovery also has an engine running as a Windows service which constantly detects new devices and consolidates them in a file which will be used by all Monitorpack addons in order to join all available devices.

TrueSight Capacity Optimization aligns IT resources with business service demands, optimizing resource use and reducing costs. IT infrastructure resources, whether on premises or in the cloud, are the foundation for running your digital business. Do you have the right resources to meet customer expectations as the demand for services grows? Without clear visibility into resource usage, your digital services and budget can be at risk. Single view of the status of business services across the enterprise, by level of importance. Information about the use, risk, and efficiency of the resources running a specific business service. Self-service dashboards and personalized views to keep stakeholders informed about the status of IT resources for their business services, applications, or environments.