Best Enterprise IT Management Software

Atera, the first and only Agentic AI platform for IT management, offers IT teams and MSPs a digital workforce of AI agents to preemptively and autonomously manage their entire IT operations. Its all-in-one platform combines RMM, helpdesk, ticketing, and automation to reduce downtime, improve SLAs, and free IT teams to focus on strategic work over mundane tasks. At the core of Atera’s platform are two powerful AI agents built to enhance every layer of IT operations. AI Copilot helps technicians troubleshoot devices, run diagnostics, and generate actionable solutions in real time. IT Autopilot delivers 24/7/365, autonomously resolving Tier-1 issues and reducing IT workload by up to 40%. It acts like a personal AI technician for every employee, freeing your team to focus on what really matters. Trusted by 13K+ customers in over 120 countries, Atera scales with your needs while maintaining the highest security and compliance standards.

AssetSonar simplifies IT Management by unifying hardware, software, and SaaS oversight in one platform. IT teams gain complete visibility across thousands of endpoints with agent-based discovery, MDM integrations, and network scans. Automated license tracking and SaaS usage monitoring eliminate waste, while depreciation schedules and lifecycle tracking keep hardware costs predictable. Built-in patch management and vulnerability detection strengthen endpoint security, and detailed audit trails ensure audit-readiness without added burden. With role-based access, API integrations, and mobile app support, AssetSonar equips IT leaders to manage technology assets, cut spend, and scale operations efficiently—all from a single, intuitive system.

SysAid is an AI-first Help Desk & ITSM platform powered by Agentic AI. It makes your IT team 100x more impactful, resolves issues faster, eliminates repetitive tasks, and shifts from firefighting to delivering strategic impact. With no-code workflows, AI-powered ticket handling, and an intuitive self-service portal, SysAid empowers IT to focus on what really matters: business value. At its core is Agentic AI: a powerful operational layer where AI Agents take the first action, accelerating resolution and boosting efficiency. Built for IT, SysAid includes enterprise-grade security, built-in governance, and the ability to add guardrails, control, and responsible AI protection to your data. Go live in weeks with fast, code-free onboarding—no heavy migrations or steep learning curves. With flexible customization and award-winning support, SysAid grows with you. ITSM run by AI—and by you.

Ensure business continuity by proactively preventing and resolving outages and poor performance in core systems such as ERP, WMS, and others based on SQL Server/ Oracle. 𝗥𝗼𝗼𝘁 𝗖𝗮𝘂𝘀𝗲 𝗔𝗻𝗮𝗹𝘆𝘀𝗶𝘀: Get the root cause of DB system issues in real-time, including queries, resources, and code analysis. 𝗖𝗼𝗺𝗽𝗿𝗲𝗵𝗲𝗻𝘀𝗶𝘃𝗲 𝗗𝗮𝘁𝗮𝗯𝗮𝘀𝗲 𝗜𝗻𝘀𝗶𝗴𝗵𝘁𝘀: Providing automatic DBA capabilities, AimBetter reduces dependency on specialized DBAs by 80% through automated analysis and actionable insights. 𝗖𝗹𝗼𝘂𝗱-𝗕𝗮𝘀𝗲𝗱 𝗣𝗹𝗮𝘁𝗳𝗼𝗿𝗺: Centralized, easy-to-deploy solution suitable for businesses of all sizes. A 5-minute installation in one of the company's servers doesn't load the analyzed servers. 𝗣𝗿𝗼𝗮𝗰𝘁𝗶𝘃𝗲 𝗔𝗹𝗲𝗿𝘁𝘀: Notifies users of anomalies and potential issues before they impact users. 𝗠𝗼𝗯𝗶𝗹𝗲 𝗔𝗽𝗽: Enables receiving alerts and taking critical actions like killing sessions from anywhere. Real-Time Problem Solving

Hexnode, the enterprise software division of Mitsogo Inc., is a Unified Endpoint Management solution with cross-platform functionalities. Hexnode supports all major operating systems, including iOS, iPadOS, Android, Windows, macOS, tvOS, Linux, ChromeOS, visionOS, Apple TV, Android TV, and fireOS, and offers out-of-the-box enrollment methods. The entire device lifecycle, starting from enrollment to device retirement, can be monitored and managed from a unified console. Features such as automated device enrollment, geofencing, Remote Monitoring and Management, patch management, and a simple and intuitive UI makes it the perfect tool for device management. In addition, Hexnode offers a wealth of tools perfect for today's increasingly mobile, modern teams, which includes an intuitive dashboard for greater visibility and control over mobile devices across the enterprise, web filtering for security, location tracking, and so much more.

VEEUE is an enterprise-class PaaS designed to monitor and manage every circuit and device within medium to enterprise size companies. Built on ServiceNow®, Zenoss®, LogicMonitor®, and Sisense, VEEUE is 100% carrier and manufacture agnostic and provides unparalleled observability and management capability in one single pane of glass from anywhere in the world. VEEUE is backed by a 24x7x365 US-based NOC. The platform extracts metrics from over 250 manufacturers, systems, and device types leveraging standard APIs and protocols including SNMP, WinRM and SSH. VEEUE™ correlates information across your environment to provide clear visualization of connected components by the services they support. See the state of all IT services and predict which ones could be impacted by events or outages from a single dashboard. We designed VEEUE™ to be a complete managed services solution that simplifies your complex world of IT.

TeamViewer is a popular remote access and support software that enables users to connect to and control computers and devices from anywhere in the world. It is widely used for troubleshooting technical issues, managing IT services, and providing customer support. The software allows for secure file sharing, real-time collaboration, and remote desktop access across different platforms, including Windows, macOS, Linux, iOS, and Android. TeamViewer's security features include end-to-end encryption and two-factor authentication, ensuring safe and reliable remote connections. It is used by individuals, IT professionals, and large organizations to enhance productivity, offer remote support, and manage devices efficiently.

Comprehensive cybersecurity and patch automation for growing businesses  Avast Ultimate Business Security includes our award-winning next-gen antivirus with online privacy tools and patch management automation software to help keep your devices, data, and applications updated and secure. Key Benefits: * Remote Management - Manage your devices and security as you scale and grow  * Device Protection - Safeguard your business devices against cyberattacks * Data Protection - Prevent ransomware and data breaches, even from the inside * Online Security and Privacy - Stay away from phishing, sniffers, scams, and other online threats * Patch Management - Save time by automatically patching software vulnerabilities 

KACE® by Quest supports your unified endpoint management (UEM) strategy by helping you discover and track every device in your environment, automate administrative tasks, keep compliance requirements up-to-date and secure your network from a range of cyberthreats. Discover, manage and secure all your endpoints from one console as you co-manage your traditional and modern endpoints, including Windows, Mac, Linux, ChromeOS, and iOS and Android devices. KACE is a Unified Endpoint Management solution that offers a single point of control for managing IT systems across the entire organization, inside or outside your network. This comprehensive solution takes the stress out of keeping devices secure and compliant so you can do more.

The solution provided by Activeeon is suited to fit modern challenges such as the growth of data, new infrastructures, cloud strategy evolving, new application architecture, etc. It provides orchestration and scheduling to automate and build a solid base for future growth. ProActive Workflows & Scheduling is a java-based cross-platform workflow scheduler and resource manager that is able to run workflow tasks in multiple languages and multiple environments (Windows, Linux, Mac, Unix, etc). ProActive Resource Manager makes compute resources available for task execution. It handles on-premises and cloud compute resources in an elastic, on-demand and distributed fashion. ProActive AI Orchestration from Activeeon empowers data engineers and data scientists with a simple, portable and scalable solution for machine learning pipelines. It provides pre-built and customizable tasks that enable automation within the machine learning lifecycle, which helps data scientists and IT Operations work.

eAuditor Cloud is a comprehensive SaaS platform for IT asset management, monitoring, security, and data protection. With more than 20 years of experience in corporate and public sector environments, it combines proven functionality with the accessibility and scalability of the cloud. The system provides full visibility and control over the infrastructure - from automatic inventory of computers, servers, operating systems, and software to continuous monitoring of users, devices, and network activity. Advanced modules include remote management, patch installation, BitLocker encryption, SOC dashboard, and task automation. A professional DLP engine protects sensitive data in use, at rest, and in transit through classification, rules, and policies. AI support for CMD/PowerShell and ChatGPT integration help administrators save time and eliminate repetitive tasks. eAuditor Cloud grows with your business - from a free version for up to 100 devices to advanced enterprise-grade packages.

The coronavirus pandemic has created new challenges for business and for remote IT monitoring. It's good to be able to rely on a proven steady in uncertain times. For 25 years, Paessler has been building software to simplify the lives of IT professionals. Perhaps our most advanced answer to the challenges of the day, Hosted Monitoring. Paessler PRTG Hosted Monitor offers monitoring out of the box. Traffic, applications, availability, bandwidth, all-important technologies are supported. Your PRTG instance is up and running in a very short amount of time compared to any in-house implementation. There’s no need to order new hardware or look for a machine with spare capacity. PRTG Hosted Monitor is agentless and you can start monitoring from your browser right away. We host your PRTG instance on reliable AWS servers in the region of your choice and constant backups go without saying.

Paessler PRTG Enterprise Monitor is vendor agnostic. It can monitor almost every device, application, or service using all common monitoring protocols or the documented API. But even beyond classic IT, it supports industry-specific protocols to monitor medical devices, shop floors, IoT setups, and much more. It's one solution for your entire monitoring, from infrastructure to network, from applications to cloud services, from databases to storage, from virtual environments to IoT, and much more. Audits for large networks can take months as all the information has to be collected. Paessler PRTG Enterprise Monitor supports you with your audits with a single source of information, which also saves you time and money. Large enterprises run a multitude of monitoring and analysis tools, generating in-depth information about every IT component.

Raynet One is an IT Asset Management platform, aimed at organizations with complex IT environments that want to efficiently protect, optimize, and manage their IT landscapes. The SaaS-based platform helps IT Management and Cybersecurity teams to ensure a complete and accurate view of all IT assets. Raynet One combines different inventory methods and a variety of SaaS and cloud connectors to enable True IT Asset Visibility. The central solution covers the entire process – from data discovery and preparation to visualization, and automated management of the IT infrastructure. The collected raw data is aggregated, transformed, and normalized to create a reliable and high-quality Single Source of Truth. By integrating the Raynet One Technology Catalog, the IT asset data is standardized and enriched with market and vendor information. This enables well-founded decisions, improves IT security, supports cost optimization, and promotes process automation.