Best Small Business IT Management Software
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Compare the Top Small Business IT Management Software as of November 2025
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What is Small Business IT Management Software?
IT management software is software used to help organizations and IT teams improve operational efficiency. It can be used for tasks such as tracking assets, monitoring networks and equipment, managing workflows, and resolving technical issues. It helps streamline processes to ensure businesses are running smoothly. IT management software can also provide accurate reporting and analytics that enable better decision-making. Compare and read user reviews of the best Small Business IT Management software currently available using the table below. This list is updated regularly.
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1
New Relic
New Relic
Optimize IT Management with New Relic. Empower strategic oversight and drive operational excellence. Elevate your IT management approach with New Relic’s advanced observability platform, designed to deliver unparalleled visibility and control. Our solution offers a holistic view of your IT environment for software engineer practitioners, integrating data from across your systems to streamline operations, enhance decision-making, and drive business outcomes. Monitor performance in real-time, identify and resolve issues proactively, and ensure optimal resource allocation with actionable insights. Foster collaboration between IT and business units, align technology investments with strategic goals, and navigate the complexities of modern IT landscapes with confidence. New Relic transforms IT management into a strategic asset, fueling growth and innovation while maintaining operational efficiency.Starting Price: Free -
2
Google Cloud BigQuery
Google
BigQuery is a serverless, multicloud data warehouse that simplifies the process of working with all types of data so you can focus on getting valuable business insights quickly. At the core of Google’s data cloud, BigQuery allows you to simplify data integration, cost effectively and securely scale analytics, share rich data experiences with built-in business intelligence, and train and deploy ML models with a simple SQL interface, helping to make your organization’s operations more data-driven. Gemini in BigQuery offers AI-driven tools for assistance and collaboration, such as code suggestions, visual data preparation, and smart recommendations designed to boost efficiency and reduce costs. BigQuery delivers an integrated platform featuring SQL, a notebook, and a natural language-based canvas interface, catering to data professionals with varying coding expertise. This unified workspace streamlines the entire analytics process.Starting Price: Free ($300 in free credits) -
3
Ninox
Ninox Software
Ninox is your solution for organizing and managing complex data in a structured and efficient way. With its highly flexible user interface, you can analyze, process, and evaluate any type of data. Additionally, the Ninox API enables seamless integration with services like Google for enhanced functionality. Designed to work across all platforms, Ninox is available via native apps for macOS, iOS, and Android, as well as through any web browser. The platform empowers users to build custom applications using templates, drag-and-drop formulas, and scripting tools. Its intuitive visual editor simplifies the creation of triggers, fields, and custom forms. With real-time syncing, Ninox ensures a smooth and consistent experience, whether you're working on a single device or switching between multiple devices.Starting Price: €11/month/user -
4
Grafana
Grafana Labs
Grafana Labs provides an open and composable observability stack built around Grafana, the leading open source technology for dashboards and visualization. Recognized as a 2025 Gartner® Magic Quadrant™ Leader for Observability Platforms and positioned furthest to the right for Completeness of Vision, Grafana Labs supports over 25M users and 5,000+ customers—including Bloomberg, Citigroup, Dell Technologies, Salesforce, and TomTom. The LGTM Stack combines Grafana for visualization, Mimir for metrics, Loki for logs, and Tempo for traces. Grafana Cloud, the fully managed offering, accelerates time to value with turnkey solutions for Kubernetes monitoring, incident response, load testing, and more. It features Adaptive Metrics for cost-efficient data aggregation and native OpenTelemetry support. Built on open standards, Grafana empowers teams to visualize and correlate data from any source—without vendor lock-in—whether self-managed or in the cloud. Grafana Cloud scales with you, securely.Starting Price: $0 -
5
SMS Storetraffic
SMS Storetraffic
Smart, efficient, and anonymous People Counters & Analytics for the real world. Our solution allows for simple deployment, capture, and analysis of the number of people that enter a physical location. Optionally we also capture and report occupancy in real-time. We help Retailers, Libraries, Casinos, Universities, Places of worship, Office buildings, and other industries to analyze and take action on their people traffic trend. For Retailers, we offer a specialized package to measure Performance on Traffic, including Conversion Rate and Service Levels. Combining POS data and staff data is easy with our direct integrations. Our Retail Equation simulator allows users to run simulations to plan sales improvement. It is also extremely beneficial as a learning tool to understand the relationship between traffic, staffing, conversion rate, and good quality service.Starting Price: $19.95 USD -
6
SysAid
SysAid Technologies
SysAid is an AI-first Help Desk & ITSM platform powered by Agentic AI. It makes your IT team 100x more impactful, resolves issues faster, eliminates repetitive tasks, and shifts from firefighting to delivering strategic impact. With no-code workflows, AI-powered ticket handling, and an intuitive self-service portal, SysAid empowers IT to focus on what really matters: business value. At its core is Agentic AI: a powerful operational layer where AI Agents take the first action, accelerating resolution and boosting efficiency. Built for IT, SysAid includes enterprise-grade security, built-in governance, and the ability to add guardrails, control, and responsible AI protection to your data. Go live in weeks with fast, code-free onboarding—no heavy migrations or steep learning curves. With flexible customization and award-winning support, SysAid grows with you. ITSM run by AI—and by you. -
7
GMBapi.com
GMBapi.com
Best Value Local SEO GMBapi.com is the value option for software to enhance your local visibility for large multi location Google Business Profile accounts. Agencies (SEO and SEA), freelancers handling lots of SMEs and direct customers love us. Manage your local brand, and post content, services and photos in bulk, and get an easy overview of all your Local Search priorities. Monitoring performance has never been so simple. Our A/B testing functionality makes difficult choices to maximise local visibility a straightforward task. Enhance your brands' reputation with handy reports for organisations that do both central and local reputation management, through features such as Ai powered review replies, competitive review reports (with targets to rank top1, 3 and 5) and insights into your deleted reviews. Keen on value? Use our free local geo grid - and monitor your competitors progress and ranking. Free two week testing & unbeatable pricing!Starting Price: $4 per listing per month -
8
Reactflow
Reactflow
Reactflow playback your customer’s activity recordings like a video that you can watch, Compile Heatmaps, Funnel Analytics, Bugs, Console Logs and provide feedbacks which helps you to understand customer’s pain points, solve them. For free. Heatmap and Recording from each user can be used to enhance user journey, user interface and user experience. It can be used to debug errors that user might encouter in their journey as well as 404 errors. Call to action buttons can be improved to deliver best experience. Why visitors leave or abandon their carts? Reactflow allows you to know exactly what your users are doing on your website and what needs to be changed. Session replay is a powerful tool that record your visitor activity & interaction on your website. Unlike traditional web stats and statistics plugins where you see your visitors path, pages, entry and exit pages, and other web analytics, Reactflow goes deeper by providing you with the actual session activity.Starting Price: $19.99 per month -
9
Global-Z
Global-Z International
The market leader in global address quality for over 30 years, Global-Z cleanses, standardizes and enriches customer address data for 240+ countries. We provide global brands with the data quality they need to deliver superior customer experiences. Global-Z's address verification product supports all major alphabets and writing systems. The product verifies global addresses, corrects or inserts incorrect or missing components, formats the address based on local rules, and breaks the address into its individual components for searching, sorting or analytics. Improve customer contactability, eliminate fraud and reduce waste caused by undeliverable emails. Verify email addresses, correct common errors, and improve email deliverability. Fraud and undeliverable email addresses waste time and money, eliminate bad emails from your database or marketing campaign.Starting Price: $100 per year -
10
Piwik PRO
Piwik PRO
The Only Analytics Suite Designed For Data-Sensitive Industries. Use Piwik PRO to track user behavior even in the most secure areas while staying privacy-compliant, available on-premises and in the cloud. Full compliance with privacy & security laws worldwide. Piwik PRO makes it easy to comply with strict data privacy regulations. From privacy laws in the United States to all European laws and directives, including: GDPR, HIPAA, Chinese Internet Law, Russian law 526-FZ and many more. Piwik PRO offers 100% data ownership. None of it is ever sent to other servers or third parties whether you choose the On-Premises or Cloud solution. Combine data collected through Piwik PRO Analytics Suite to build highly accurate profiles of your customers and research user behavior patterns on the most granular level. Integrate first-party data from web analytics, your company’s CRM, offline sources (including CSV files), forms, and other sources. Get a complete picture of your customers’ behavior.Starting Price: $500 per month -
11
Miro
Miro
Keep your team's minds in sync with Miro (formerly RealtimeBoard and AWW app). A virtual whiteboard and remote collaboration tool, Miro helps cross-functional teams work more efficiently together to build great things. The platform allows teams to ideate, visualize, and share ideas without any boundaries. It comes with over 200 pre-made templates for capturing and visualizing ideas, collaboration tools such as comments, chat, screen sharing, and video chat, and integrations with popular business tools. Miro AI. You and your team, supercharged. You're here to create the next big thing and we're here to help. Unlock the power of your ideas with Miro AI – your new launchpad for creativity, collaboration, and productivity.Starting Price: $8 per month -
12
monday.com
monday.com
Simplify the way your team works with monday.com, a cloud-based project management platform that provides customizable no-code solutions for a wide range of use-cases such as marketing, sales, operations, IT, HR, and more. monday.com allows businesses of all sizes to work in an efficient environment where every team member can assign tasks, automate repetitive work, collaborate in real-time, and share files. With this platform, you can manage everything from simple to complex projects and ensure seamless communication between team members. Customizable dashboards give quick high-level overviews of every project, visual boards help organize tasks, and thanks to integrations with third-party applications such as Outlook, Zoom, Gmail, Google Drive, Dropbox, Excel you can continue working with all your existing tools within the platform. monday.com also offers dedicated solutions, such as monday dev and monday sales CRM, designed to answer the needs of specific industries and verticals.Starting Price: $39/month for 5 users -
13
ClickUp
ClickUp
ClickUp is the future of work with tasks, docs, goals, project management and more. Data silos and duplicate spend have no place in a modern workplace. ClickUp brings all of your work into one place—one app to replace them all. Whether you're proofing ads or working on sprints, ClickUp is fully customizable for every type and size of team. Built for teams of all sizes and industries, ClickUp’s fully customizable and proprietary features make it a must-have for any teams that want to keep everything from design to development in one place. ClickUp AI is a role-based AI assistant that helps software teams use artificial intelligence to streamline workflows, save time, and enhance creativity. ClickUp AI provides more than 100 templated prompts that are tailored to users. These prompts were developed in partnership with workplace experts across industries. ClickUp AI can be used for AI writing, AI coding, summarizing, writing briefs, sales/marketing emails, and more.Starting Price: $5/user/month -
14
Jira
Atlassian
Jira is the only project management tool you need to plan and track work across every team. Jira by Atlassian is the #1 software development tool for teams planning and building great products. Trusted by thousands of teams, Jira offers access to a wide range of tools for planning, tracking, and releasing world-class software, capturing and organizing issues, assigning work, and following team activity. It also integrates with leading developer tools for end-to-end traceability. From short projects, to large cross-functional programs, Jira helps break big ideas down into achievable steps. Organize work, create milestones, map dependencies and more. Link work to goals so everyone can see how their work contributes to company objectives and stay aligned to what’s important. Your next move, suggested by AI. Atlassian Intelligence takes your big ideas and automatically suggests the tasks to help get it done.Starting Price: Free -
15
Bitrix24
Bitrix24
Replace a multitude of services and apps with a single ecosystem for your business to work in. Explore the tools of Bitrix24 Activity stream, group chat, calendars, workgroups and other collaboration tools at your disposal. Bitrix24 helps you plan and execute your projects on time every time. Available online and on-premise with open source code access. Collaborative task management for teams large and small. Time tracking, reminders, reporting, templates, task dependencies and more. The world’s most popular free CRM by number of users (12 million companies and growing). Outstanding real time assistance tools that keep customers happy and coming back for your goods or services. Stunningly beautiful websites, landing pages and online stores that can be created by anyone without writing a single line of code. Free domain name and hosting is included. You can use the self-hosted version of Bitrix24 to run on your server.Starting Price: $ 49 per month -
16
Lucidchart
Lucid Software
Lucidchart is an advanced diagramming tool designed to help businesses and teams optimize their processes, systems, and workflows with intelligent, data-driven diagrams. The platform combines powerful AI features, such as AI-generated diagrams, data linking, and real-time collaboration, to make visualizing complex systems and architectures faster and more efficient. Lucidchart supports multiple use cases, including process maps, flowcharts, technical diagrams, organizational charts, and systems planning. Its seamless integrations with popular apps like Jira, Confluence, Slack, and Teams allow for enhanced collaboration, enabling teams to align on priorities and act on insights quickly. Lucidchart is the perfect tool for anyone looking to create professional diagrams in less time, while fostering better decision-making and innovation.Starting Price: $7.95/month/user -
17
Userback
Userback
Userback is the leading user feedback and bug tracking solution for software teams looking to understand users and build better products. With Userback, you can collect metadata-enriched visual feedback and gain deep insights into your user's sentiment and behavior with in-app surveys like NPS, CES, and CSAT metrics. Add deep context to any piece of feedback via full session replay features. Create user segments and track every user from the moment they log in. Survey only the cohorts that are important to you and understand your user experiences throughout the entire lifecycle from trial to churn. Wrap it all up with branded feature portals, and public roadmaps, and a centralized location for all your feedback to reduce feedback overhead by 70% and increase feedback closure times by 10X. No code? No problem. Start instantly with a code-free browser extension, perfect for internal QA and bug tracking.Starting Price: $7 per month -
18
UpLead
UpLead
UpLead is a B2B prospecting platform that provides the highest quality B2B contact & company data. Features include real-time email verification, worldwide contacts in over 200 countries, 50+ search criteria, technology tracking, account-based marketing, competitor intelligence, email pattern intelligence, social profile links, Salesforce & 12 other CRM integrations, robust API and more.Starting Price: $99 per month -
19
Simplain Vendor Portal
Simplain Software Solutions LLC
Simplain Vendor Portal is used by some of the leading retailers in the world to streamline their supplier collaboration. By implementing the solution, retailers and wholesalers can realize immediate gains in productivity, speed to market and establish a solid foundation for other digital transformation initiatives. The platform helps facilitate workflow driven collaboration / negotiation with suppliers for key business processes such as Vendor Onboarding, Item Management, Cost management, Deals & Promotions management, Purchase Order Management & Invoice Management. Simplain Vendor Portal is capable of integrating with GDSN providers to synchronize item attributes, nutritional and product certifications and digital assets. The system also provides REST APIs for bidirectional communication with the back end ERP systems. -
20
Datadog
Datadog
Datadog is the monitoring, security and analytics platform for developers, IT operations teams, security engineers and business users in the cloud age. Our SaaS platform integrates and automates infrastructure monitoring, application performance monitoring and log management to provide unified, real-time observability of our customers' entire technology stack. Datadog is used by organizations of all sizes and across a wide range of industries to enable digital transformation and cloud migration, drive collaboration among development, operations, security and business teams, accelerate time to market for applications, reduce time to problem resolution, secure applications and infrastructure, understand user behavior and track key business metrics.Starting Price: $15.00/host/month -
21
HeadSpin
HeadSpin
HeadSpin’s global device cloud enables mobile and browser testing on thousands of SIM-enabled devices deployed in 100+ locations on real carrier and WiFi networks around the globe. No emulation or simulation—ever. No SDK required. The HeadSpin Appliance provides a secure, portable, temperature-controlled enclosure for a wide variety of compatible devices, and allows RF access to the local WiFi or carrier network. Deploy on-prem, in the cloud, or anywhere. From code and packet analysis to machine learning and computer vision techniques that surface unique audio, video, voice, streaming, page content, MOS, and other quality of experience metrics, HeadSpin gives you the data and AI-powered insights you need to assure flawless digital experiences for your users. Delve deep into client-side performance to troubleshoot crashes, errors, SDK bloat, and system resource issues.Starting Price: $30 per month -
22
Geo Targetly
Geo Targetly, s.r.o.
Geo Targetly empowers global businesses to boost conversions and enhance user experiences with advanced geo targeting. Starting at just $9/month, access all features in one powerful bundle. Effortlessly deploy location-based tools like geo redirects, popups, links, and dynamic content to personalize user journeys. Redirect your audience to location-specific pages or variants tailored to their location. Show relevant text, images, or videos to maximize engagement and conversions. Leverage geolocation data, including country, state, and city, for advanced customizations such as form auto-filling or map centering. Perfect for multi-location and multilingual businesses, Geo Targetly simplifies localization and personalization with easy integration and no coding required. Enhance your website today with cutting-edge geo targeting tools designed to connect you with your audience like never before.Starting Price: $9 per month -
23
iGrafx Process360 Live
iGrafx
iGrafx enables true business transformation by helping organizations continuously improve their processes. An integrated intelligence platform is critical for achieving continuous process improvement. Today’s complex processes involve multiple departments, systems, and stakeholders, making it hard to understand the entire process ecosystem. Without a holistic view, it can be difficult to assess what’s actually going wrong and which potential solutions are most effective. Unlock the power of process intelligence with the Process360 Live platform, bringing together process mining, design and simulation. Streamline processes, identify bottlenecks, and optimize workflows to get more done and create higher quality products with the same amount of resources. Keep volume, pace and quality stable while decreasing financial investment through process optimization and improved resource allocation. -
24
ContentKing
ContentKing
ContentKing is an Enterprise-grade cloud platform for Real-time SEO Auditing and Content Change Tracking. With search engines visiting your website numerous times per day, each unintended change is a liability. Thanks to 24/7 Monitoring and Alerting, you can improve and maintain your search visibility with full situational awareness at all times. As a world's first, ContentKing gives you the opportunity to fix problems _before_ your rankings are impacted. Because search engines never sleep.Starting Price: $99/month -
25
Web APIs by Melissa
Melissa
Melissa’s Web APIs provide a comprehensive solution for global data verification, cleansing, and enrichment to maintain reliable data. Verify, standardize and cleanse global identities, addresses, phones & emails, powered by AI-driven reference data. Our flexible APIs are designed for modern interfaces, including REST, JSON, and XML are easily accessible through our Developer Portal, where you can build, test, and explore integrations. Enhance your data with geographic, demographic, and firmographic insights, along with U.S. property data for advanced enrichment. Melissa supports seamless integration with popular platforms such as Salesforce, Shopify, and more, making data management and governance simple and efficient. Whether you’re focused on data management, data validation, or leveraging our APIs into your website or mobile applications, Melissa helps you unlock the full potential of your data. Get started with 1,000 complimentary credits! All you need is a Melissa accountStarting Price: $4.95 for 1,000 credits -
26
Automation Anywhere
Automation Anywhere
Automation Anywhere is the leader in Agentic Process Automation (APA), putting AI to work across organizations. The company’s platform is powered with specialized AI agents, generative AI, and offers process discovery, RPA end-to-end process orchestration, document processing and analytics, with a security and governance-first approach. Automation Anywhere empowers organizations worldwide to unleash productivity gains, improve customer experiences and create new revenue streams. The company is guided by its vision to fuel the future of work by unleashing human potential through Agentic AI-powered automation.Starting Price: $750.00 -
27
Microsoft Visio
Microsoft
Work visually. Diagramming made simple. Easily and intuitively draw flowcharts, diagrams, org charts, floor plans, engineering designs, and more with Visio. Use modern shapes and templates with the familiar Office experience. Collaborate on Visio flowcharts to include insights from all stakeholders. With Office 365*, your team can work on a diagram at the same time. Connect your flowcharts and diagrams to real-time data. Use applied shape formatting to automatically update flowcharts when the underlying data changes, either in Visio or through Office 365*. Work together on diagrams from a web browser, almost anywhere. Draw a flowchart, map an IT network, build an organizational chart, or document a business process. Create professional diagrams effortlessly, collaborate more efficiently, connect to real-time data, and automate workflows.Starting Price: $5 per month -
28
Dynatrace
Dynatrace
The Dynatrace software intelligence platform. Transform faster with unparalleled observability, automation, and intelligence in one platform. Leave the bag of tools behind, with one platform to automate your dynamic multicloud and align multiple teams. Spark collaboration between biz, dev, and ops with the broadest set of purpose-built use cases in one place. Harness and unify even the most complex dynamic multiclouds, with out-of-the box support for all major cloud platforms and technologies. Get a broader view of your environment. One that includes metrics, logs, and traces, as well as a full topological model with distributed tracing, code-level detail, entity relationships, and even user experience and behavioral data – all in context. Weave Dynatrace’s open API into your existing ecosystem to drive automation in everything from development and releases to cloud ops and business processes.Starting Price: $11 per month -
29
Cisco Meraki
Cisco
Network security is hard. Current solutions are complex and tedious to implement. Learn how to simplify security with Cisco Meraki! Trusted by influential brands around the world. With over a million active networks and counting, organizations far and wide count on Meraki to help deliver premium, reliable experiences. All Cisco Meraki devices are centrally and securely managed from the cloud using a single web-based dashboard. Our feature-rich, intuitive architecture enables customers to save time, reduce operating costs, and solve new business problems. The industry standard for easy-to-manage, fast and dependable Wi-Fi. Protect and securely connect what matters most, regardless of location. Uncompromising performance and reliability at the heart of your network. Remote monitoring and identity-based configuration for all your devices.Starting Price: $40.00 -
30
EdrawMax
Wondershare
Creating flow chart, mind map, org charts, network diagrams and floor plans with rich gallery of examples and templates. Edraw Max is an extremely powerful all-in-one diagramming tool that can serve all of your purposes. Whether you need to draw flowcharts, fishbone diagrams, UML diagrams or design floor plans, office layouts, you can find what you want in Edraw Max. Importantly, it is quite affordable. Templates let you go fast. Get inspired and start your design quickly by choosing from thousands of our professionally designed templates. Excellent file compatibility allows you to import Visio files or export your drawings to a variety of familiar file formats, such as Visio, PDF, Word, PPT, JPEG, Html, etc. Edraw Max allows you to create more than 280 sorts of diagrams effortlessly, from the technical diagrams to the attractive infographics, which leaves Visio far behind.Starting Price: $99 per user per year
