Best IT Service Software

Maximize your organization’s productivity and cost savings with an AI-powered IT service management platform. Serviceaide sets the foundation for digital transformation by providing a common platform that maximizes work productivity, so your team can do more with less. Add value to the business by implementing processes that more efficiently manage, control, track, and govern digital services for IT and beyond. Serviceaide also leverages powerful, intelligently driven tools and automation that work proactively to take care of more customers without adding extra costs or requiring additional resources from the business.

GLPI is an incredible Service Management software based on open source technologies. It helps you plan and manage IT changes in an easy way, solve problems efficiently, automate your business processes and gain control over your IT infrastructure. Key features of GLPI: 1. Service Desk 2. Asset management and automatic inventory 3. Rationality for data quality control 4. Administrative and financial management of assets 5. Software inventory and licences management 6. Knowledge and frequently asked questions 7. Statistics and reports 8. Profound integration 9. Android-based devices inventory

Easy to use configuration web interface for Nagios and Naemon. The monitoring solution for corporations and SMEs From large data centers to critical IT services – monitor and manage all of your servers, applications and systems at a glance! openITCOCKPIT creates transparency by providing comprehensive monitoring of your entire IT landscape. Its modular design includes features such as reporting, event correlation and clustering capabilities – all in an intuitive web interface. And by using its supplied host and service templates, experienced administrators can save time and effort which will be better placed in other areas. The supplied REST API makes it easy to connect to external systems. With openITCOCKPIT, the classical division between monitoring and configuration is removed. After exporting the configuration to Naemon/Nagios, users can immediately see the status of the monitored hosts and services in the front end and then edit them directly.

VIZOR is an ITIL Certified IT Asset Management solution. VIZOR manages the complete IT asset life-cycle combining network discovery and inventory data with purchase, warranty and maintenance details. Allocation of assets to employees and locations is simplified so you always know exactly who has what. VIZOR audits your network or integrates with tools such as Microsoft SCCM, LANSweeper and Chromebook Admin. VIZOR is completely modular so you only purchase the features you need. Try now for Free.

Building on more than 30 years of industry expertise, iET Solutions, a division of UNICOM® Global, is a recognized global provider of IT service management (ITSM), software asset management (SAM) and enterprise service management (ESM) solutions for mid-size and large enterprises. iET Solutions provides a highly flexible and comprehensive, out-of-the-box software suite. Fully integrated, highly configurable and built to scale, iET ITSM can easily meet any organization’s needs. With additional modules for smartphone accessibility, phone system integration, and entitlement-based software asset management, iET Solutions offers a complete package for continual service improvement. Every business is unique and our suite is built to work the way our customers do. iET ITSM is PinkVERIFY®-certified and supports the ISO/IEC 20000 requirements.