Best Knowledge Management Software in New Zealand
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Compare the Top Knowledge Management Software in New Zealand as of October 2025
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What is Knowledge Management Software in New Zealand?
Knowledge management software is an application used to store, capture, manage and distribute knowledge within organizations. It facilitates the sharing of information between employees and departments in order to ensure better efficiency in operations. This type of software can also provide easy access to organizational documents, data sources and other content. Many tools such as search capabilities, document libraries and collaboration workspaces are typically included in knowledge management software platforms. Compare and read user reviews of the best Knowledge Management software in New Zealand currently available using the table below. This list is updated regularly.
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1
Zendesk
Zendesk
Zendesk is an AI-powered service solution that’s easy to set up, use, and scale. It works out-of-the-box and adapts quickly, enabling businesses to move faster. Built on billions of CX interactions, Zendesk AI supports the whole service journey—from self-service to agents to admins—helping teams resolve issues faster and operate efficiently at scale. Zendesk empowers agents with tools, insights, and context to deliver personalized service on any channel—social messaging, phone, or email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1200+ apps. Easy to implement, it frees teams from relying on IT or costly partners. Serving over 130K global brands in 30+ languages, Zendesk simplifies business complexity to create meaningful customer connections. Headquartered in San Francisco, it operates worldwide.Starting Price: $25/agent/month -
2
Guru
Guru
Guru is an Enterprise AI search and AI-powered knowledge platform that provides instant, trusted information from your company's scattered docs, apps, and chats when you need it without context switching. Guru's AI understands who you are and what's important to you. Forget about manually clicking around apps or asking people for answers. Even better, Guru's AI can turn those answers into an AI-powered knowledge platform to replace your legacy knowledge base/wiki and intranet too. Guru natively integrates with Slack, Google, Microsoft Sharepoint, OneDrive, and Teams, Salesforce, Zendesk, Atlassian Confluence, Atlassian Jira, Dropbox, Box, Google Drive, Asana, HubSpot, ClickUp, GitHub, GitLab, Intercom, ServiceNow, Linear, Front, and many many more SaaS apps, documents, #channels. Guru ensures you never have to leave the app you're in to get the answer you needStarting Price: Free -
3
Interfacing Enterprise Process Center (EPC)
Interfacing Technologies
Interfacing’s Digital Twin Organization software provides transparency and Governance to improve Quality, Efficiency, and ensure Regulatory Compliance. Map, analyze, and automate processes, manage regulatory compliance, assess risks within a single platform! Interfacing’s digital twin solution (Enterprise Process Center - EPC) is an enterprise management system that helps companies digitalize processes to streamline operations, increase productivity, and continuously improve. Interfacing’s digital business platform – Rapid Application Development (RAD) Tools, with its Low-Code Development methodology will optimize usage of your technical resources and maximize transparency for ongoing improvement. Discover how our Low-Code Rapid Application Development module provides all the tools to create and deploy Custom, Scalable, Secure, and Mobile ready Applications in Days vs. Months!Starting Price: $10/month/user -
4
Axero
Axero Solutions
Axero is an award-winning intranet and employee experience platform. Hundreds of companies use Axero to communicate, collaborate, manage tasks, organize content and develop their company culture. Down with legacy intranets and document dumping grounds that are difficult to update and impossible to maintain. Our unified suite makes it easier than ever to launch modern intranets, employee hubs, enterprise portals & more. Connect your workforce in one integrated platform. Why Axero? We deliver an unmatched client experience. Your success is why we come to work every day. We have high standards and believe in providing the most valuable and pleasant experiences for our clients. Since our founding, Axero has led constant innovation in intranets, digital workplaces, and client services. Our professional services give you direct access to that expertise, to help you hit your goals and transform your business.Starting Price: $10/user/month -
5
Supportbench
Supportbench
Supportbench is a powerful customer service management tool that helps you deliver exceptional customer support. We are razor focused in helping teams that have to support other businesses (B2B) in helping to manage all of the complexities that arise when supporting these high volume environments. Supportbench provides enterprise-level tools that allow mid-sized businesses to help retain more customers, automate more, while saving costs. Features include customizable surveys including NPS and CSAT, seamless integrations to CRMs like Salesforce, real time analytics, built in scheduling tools, knowledge base, support ticketing system, agent and team scorecards, customer success health scoring, adaptive response times and much more. Our reviews SAY IT ALL ..🎤.Starting Price: $35.00/month/user -
6
Ayoa
OpenGenius
Ayoa takes online collaborative whiteboards to new heights. By seamlessly blending idea generation, task management and team collaboration features, Ayoa goes beyond convention and provides a platform for teams to work together and cultivate knowledge that can be used to drive success. The Ayoa way of working gives users the speed and fluidity to capture and grow great ideas, instantly action them and develop better working practices. Our flexible features allow teams of any size to do it all, whether it’s planning a project, conducting effective meetings, or anything in between.Starting Price: $10 per month -
7
LiveAgent
Quality Unit
LiveAgent is a comprehensive help desk and live chat software that streamlines all your customer interactions into an integrated, hybrid ticketing system where everything is easily accessible and manageable. LiveAgent harnesses the power of an universal inbox, real-time live chat and an autonomous AI chatbot, built-in call center, and robust customer self-service portal. A multitude of features, including advanced automation rules, tags, and 200+ integrations, creates powerful customer service software for businesses of all sizes. LiveAgent also boasts the fastest chat widget on the market. LiveAgent has served over 150 million end users worldwide, including companies like BMW, Yamaha, Huawei, and Oxford University. Join hundreds of satisfied LiveAgent clients in providing world-class customer service. Start your 30-day free trial, no credit card required.Starting Price: $15.00/month/user -
8
Box
Box
Store, sign, and secure your content on Box, the leading Intelligent Content Management platform. Built for the AI-first era, Box simplifies your tech stack and conserves cost with one secure, end-to-end solution for the entire content lifecycle. ✓ Unlock the value of your content with AI: Pair top AI models with your organization’s content to find information, extract insights, build custom AI agents, and automate the work that slows you down ✓ Get unlimited collaboration: Create, manage, and share files from anywhere, with anyone ✓ Protect your content: Secure your sensitive files and data, thanks to granular access controls, intelligent threat detection, and adherence to stringent compliance requirements ✓ Scale with 1,500+ integrations: Work from anywhere across all your team’s favorite apps and extend the power of Box with APIsStarting Price: $5 per month -
9
eXo Platform
eXo Platform
eXo Platform is an open-source digital workplace solutions for growing teams and enterprises, featuring: ✅ Internal Communications ✅ Team Collaboration ✅ Knowledge Management ✅ Productivity and Employee Recognition use cases. eXo stands out by: 👍 its fluid and integrated employe experience, on desktop and mobile 👍 the platform’s ease of use 👍 innovative employee engagement features. eXo Platform is developed on open-source technology and supports open standards. The platform is extensible and interoperable, all services are exposed REST APIs. The platform also offers additional security capabilities, developed in collaboration with highly sensitive clients. With eXo Platform, companies can connect, engage and reward their employees, customers, and partners with its social, engagement and gamification capabilities.Starting Price: $3.00/user/month -
10
Document360
Kovai
Document360 is an AI-powered Knowledge base platform designed to streamline knowledge management in organizations. It helps teams create, manage, and publish content effortlessly, ensuring clarity and accessibility for users. Use Cases Knowledge Base for Customers and Teams: Offer a seamless self-service experience with AI search, auto-tagging, and analytics to boost productivity and reduce support queries. IT Documentation (Including API Docs) Simplify technical documentation with markdown support, version control, and API-friendly features like code embedding and AI-driven insights. Standard Operating Procedures (SOPs) Maintain consistent workflows with centralized SOPs, AI content suggestions, and easy updates for team alignment. User Manuals Deliver user-friendly manuals with customization, localization, and AI tools for faster, polished content.Starting Price: contact us -
11
Zoho Desk
Zoho
Instant responses for instant happiness. Respond to your customers the minute they reach out to you with Zoho Desk's embeddable chat widget. Zoho Desk's embeddable chat widgets let you be within arm's reach when customers can't find what they're looking for in your Help Center. Your customers can get in touch with your agents instantly, right from the Help Center, so your agents can respond and help them find answers faster. If a customer has an issue that requires more time and attention, agents can convert the chat conversation into a ticket, in a single click. This lets agents save all the context of the chat conversation, with no time lost. Leave your chat tickets to the trusted experts in your team. With Zoho Desk, you can assign tickets from various channels to specific agents or teams. This way, your agents can work more efficiently, and customer interactions are in safe hands.Starting Price: $12.00 per user per month -
12
Bitrix24
Bitrix24
Replace a multitude of services and apps with a single ecosystem for your business to work in. Explore the tools of Bitrix24 Activity stream, group chat, calendars, workgroups and other collaboration tools at your disposal. Bitrix24 helps you plan and execute your projects on time every time. Available online and on-premise with open source code access. Collaborative task management for teams large and small. Time tracking, reminders, reporting, templates, task dependencies and more. The world’s most popular free CRM by number of users (12 million companies and growing). Outstanding real time assistance tools that keep customers happy and coming back for your goods or services. Stunningly beautiful websites, landing pages and online stores that can be created by anyone without writing a single line of code. Free domain name and hosting is included. You can use the self-hosted version of Bitrix24 to run on your server.Starting Price: $ 49 per month -
13
Confluence
Atlassian
Confluence by Atlassian is a leading content collaboration software for modern teams. It empowers teams to create, share, and collaborate on projects in one place, easily publish and access company information, capture, store and grow team's knowledge, and so much more. Confluence is also available on mobile, enabling teams to track team activity, give feedback, and stay in sync regardless of device.Starting Price: $10.00/month -
14
livepro
livepro
livepro is the perfect Knowledge Management solution for Customer Service/Experience - whether it be on the phone, behind the counter, in the field or customer self-service, livepro has the tools to improve cx scores, cut training times, improve compliance and boost staff engagement with confidence. livepro is purpose built Knowledge Management for Customer Experience. We focus on delivering answers to agents, not long complex documents. This is made possible by livepros powerful features like search and easy to follow process guidance. livepro requires next to no training and turns your agents into experts meaning staff confidence and customer satisfaction go up while AHT and training costs are cut down. Increase Customer Satisfaction by reducing AHT up to 25% and cutting transfers by up to 35%. Improved Staff Engagement and Induction-Training Periods cut by 50% or more. Improve Compliance & Risk with Authored Only Content & SOC Certified Secured Data. -
15
ThoughtFarmer
ThoughtFarmer
ThoughtFarmer is a leading provider of intranet software that brings people, teams, and ideas together. Used by organizations around the world, ThoughtFarmer is designed to streamline internal communication, facilitate knowledge management, and encourage collaboration across geographical distances. ThoughtFarmer excels at engaging distributed employees. Featuring integrations to critical business software such as Slack, Microsoft, and Google, ThoughtFarmer keeps your remote workforce connected and productive with up-to-the-minute information, collaborative online spaces, and a place where your company can thrive. -
16
Taskade
Taskade
Taskade is the simplest way to map out your workflows, from ideas to action. Create checklists, mindmaps, kanban boards, and more, all with integrated video chat on the same page. Whether you're ticking off daily goals, managing a group project, or planning a holiday with friends — getting organized with Taskade is simple, friendly, and fun. Collaborate better by using Taskade to share your lists and notes. Work with team members to edit content together in real time, manage group tasks, and brainstorm live via chat. Taskade can be used by individuals or teams, at home or at work (or anywhere!) Automatic syncing means your lists and notes are always up to date on every device. Taskade is the all-in-one collaboration platform for remote teams. Unleash your team productivity with task lists, mindmaps, and video chat.Starting Price: Free -
17
Igloo
Igloo Software
Igloo Digital Workplace. Connect all your apps for a unified digital workplace experience. With seamless integrations to your most valued business applications and platforms, Igloo provides your employees with a single destination to access the tools they need to perform. Igloo is a leading provider of digital workplace solutions, helping companies move beyond traditional intranets to inspiring digital destinations that improve communication, knowledge sharing, collaboration, and culture. All Igloo solutions are 100% cloud-based, mobile-enabled, and integrate with the leading enterprise systems and cloud apps your business relies on. By centralizing all information, Igloo provides a single-source-of-truth and enables a more productive and engaged workforce. -
18
HappyFox
HappyFox
HappyFox is a cloud-based Customer Support management software, designed to give any size operation the edge they need to increase customer satisfaction. With a highly customizable platform, mobile-ready interface, and multilingual capabilities, HappyFox offers users the ability to integrate with favorite 3rd-party apps seamlessly. Now that is what a 'best-of-breed' software looks like.Starting Price: $9/agent/month -
19
EdCast
Cornerstone OnDemand
EdCast is a comprehensive talent experience suite, empowering organizations with AI-powered Learning, Skilling and Career Mobility capabilities to develop a future-ready workplace! Our award-winning Talent Experience Platform (TXP) is used internationally by Global 2000 companies and large government organizations, including NASSCOM and World Economic Forum, to solve the discovery and curation problems across all external and internal knowledge sources. Some of our esteemed clients across Fortune 500 Companies include HP, Dell, Diageo, Danone, Standard Chartered Bank, ANZ Bank, Genpact, Jardine Matheson and many more! Start the L&D transformation journey in your organization! Prepare for the Future of Work! Do get in touch with us to know more or book a live demo.Starting Price: Custom -
20
Qmarkets
Qmarkets
Managing innovation at a large company is never easy. With endless stakeholders to align, data to process, and pressure to deliver results, it’s easy to fall into the trap of innovation theatre—initiatives that look good but fail to deliver real value. At Qmarkets, we help you break that cycle. We give you the tools, methodology, and expert support to build a next-gen innovation funnel that delivers continuous scalable impact. Whether you’re unlocking strategic challenges, scouting startups, enhancing ideas, or tracking impact, our platform helps you manage every stage of the journey — and prove ROI all along the way. This is what we call Impact-Driven Innovation — and it’s how we help leading enterprises make every innovation count. With clients like Ford, Starbucks, Coca-Cola, and Nestle, we bring decades of experience building innovation programs that thrive on disruption, embrace efficiency, and strengthen resilience at every turn. -
21
Workspace 365
Workspace 365
At Workspace 365, we believe in simplifying the digital environment to help employees achieve their ultimate work focus. Our personalised digital workplace provides centralised access to all your necessary applications, company information, and personal documents. We integrate everything into one interface, seamlessly connecting legacy and cloud applications to enhance collaboration and create a unified digital experience. With Workspace 365, you can access your workspace from anywhere, at any time, and on any device. Simplified access: Centralised access to all apps, documents, and information you need. Easily connect legacy systems with the cloud. Simplified communication: Benefit from various functionalities, such as The Hub, SharePoint and Viva Engage integrations, an Address Book Centre, and other intranet functionalities. Simplified workflows: Streamline processes by providing approvals and updates in a single overview.Starting Price: €3.08 user/month -
22
Wisdom Share
Mentor Resources, Inc.
Wisdom Share, a cloud-based mentoring solution, has an array of features such as self-directed matching, user-action plans, event tracking, and matching algorithm. Wisdom Share enables users to match mentors and mentees based on skills and other related factors. Wisdom Share enables users to outline learning objectives, enable communication between members, and enable administrators to build an online library for the storage of documents and course content. Harnessing two decades of mentoring experience into one easy-to-use mentoring platform, Wisdom Share smartly pairs each mentee with the ideal mentor and tracks their results. You’d like something to fit your culture, your internal language and your focus but need something that will scale. Easy to use and easy to manage, Wisdom Share has all you need to design, launch and scale a mentoring initiative that delivers results.Starting Price: $5,000 year -
23
SAP Litmos LMS
SAP
SAP Litmos is a SAAS/Cloud platform for e-learning, also known as a learning management system or LMS. SAP Litmos cloud-based LMS is intended to get learners engaged with great user experiences anytime, anywhere, on any device. SAP Litmos LMS allows you to create courses and learning paths utilizing video, audio, text, surveys, and more in SCROM, Tin Can, or AICC. An LMS gives training professionals everything they need to manage their entire training program from one secure, centralized environment. A cloud-based solution that unifies virtual, classroom, mobile, and social learning, SAP Litmos LMS empowers training departments, sales and service leaders, safety and compliance managers, and HR teams to collaborate, author, globally distribute, and track web-based training courses, as well as schedule and track instructor-led courses. It automates formerly burdensome tasks so that teams can focus their energy on aligning training with the company’s strategic agenda. -
24
Ntranet
Ncontracts
Ntranet is more than an employee intranet that keeps everyone connected – it's a digital workplace that makes employees feel valued. Ntranet is a modern digital workplace that keeps your remote teams engaged and acts as the culture champion for your organization. With no programming experience necessary, get started with Ntranet's drag and drop interface that allows you to fully use your imagination to design pages that reflect your culture without entering a single line of code. Ntranet will transform how your company communicates, collaborates, and connects. Ntranet empowers over 55,000+ people and organizations with a portal that drives increased productivity, meaningful engagement, effective communication and better collaboration for remote teams. Our team is your partner and dedicated to your success. Leverage 15+ years of experience in conceptualizing, creating, and deploying employee intranets for organizations of all sizes. -
25
Gluu
Gluu
Gluu is a process operations platform that connects how you design work with how teams run it. Map end-to-end processes with roles, controls and SOPs, then publish to web, iOS and Android. Turn flows into execution: schedule checklists, recurring tasks and case workflows with owners, due dates, approvals and required evidence. Frontline users get the right task, instruction and form at the right time; managers see progress and handoffs in real time. Capture data with no-code forms, automate reminders and reports, and keep versioning with a complete activity trail. Log issues, incidents and CAPAs in context, link risks and controls, and prove standard work was followed—every time. Portfolio views track projects and cases against shared templates across sites. Outcome: consistent execution, faster onboarding and fewer errors—without adding headcount. “Gluu lets us see if tasks haven't been done and if work is not flowing - in the entire value chain.” — Hans Jørgen Ebbesen, CEO, CJStarting Price: €2 / month / user -
26
BoldDesk
Syncfusion
BoldDesk enables organizations to respond to their customer's queries and problems quickly, efficiently, and in a personalized manner, resulting in increased levels of customer satisfaction. The automation features of BoldDesk can assist organizations in streamlining their ticketing procedures, saving time and enhancing productivity. BoldDesk’s team collaboration solutions allow team members to efficiently collaborate to tackle client concerns, resulting in better outcomes and faster resolution times. BoldDesk provides real-time dashboards and insights, allowing organizations to gain a better understanding of their support operations and identify trends, challenges, and chances for development. The ticketing and task management capabilities of BoldDesk help organizations to manage their support operations more efficiently, resulting in faster resolution times and cheaper costs.Starting Price: $12 -
27
Bloomfire
Bloomfire
Bloomfire is the leader in knowledge engagement, delivering an experience that connects teams and individuals with the information they need to excel at their jobs. Our cloud-based knowledge engagement platform gives people one centralized, searchable place to engage with shared knowledge and grow their organization's collective intelligence.Starting Price: $25/user/month -
28
MangoApps
MangoApps
MangoApps is a leading intranet platform and employee hub that unifies people, knowledge, tools, and AI into one secure digital workplace. Designed for both desk and frontline employees, it replaces scattered systems with a single source of truth—accessible anywhere, on any device. The platform combines a modern intranet, frontline employee app, and AI Assistants to streamline employee communication, boost employee engagement, and improve the employee experience. Employees can instantly find information, collaborate, manage tasks, complete training, and connect with company culture—all in one place. With enterprise-grade security, mobile-first design, and adoption rates over 90%, MangoApps scales to any workforce size. It helps organizations reduce app overload, bridge the digital divide, automate workflows, and integrate with 200+ business tools—empowering every worker to deliver better results, faster. Ideal for enterprises seeking a connected, informed, and engaged workforce. -
29
Plek
Plek
Support, activate and inspire your employees and enable them to communicate like they would at home, easy, social and mobile. This increases engagement, knowledge sharing and the capacity to innovate. With Plek you can reach everyone, and colleagues find each other. Now in these uncertain times and with remote working, this is even more important. Collaboration is not just about 'getting things done'. 'Thinking about things' is just as essential for growth, innovation and change. You can do this online within an internal community, as part of or next to your existing intranet. How do you reach and engage employees on the shopfloor, on the hospital ward, on the road and on site? With an app that is a great alternative to WhatsApp, but that's secure and your own. With Plek, everyone has access to news, work instructions, manuals and schedules, anytime and anywhere. Coordinate with your team, keep each other informed or share the latest planning.Starting Price: $0.10 per month -
30
Knowliah
Knowliah
Knowliah is a leading provider of Enterprise Legal Management (ELM) solutions that leverage cutting-edge AI-based software to support legal departments of all sizes in capturing, structuring, and delivering critical information. Our modular platform is designed to streamline key legal processes such as Contract Lifecycle Management (CLM), Matter & Spend Management, Litigation Management, Entity Management, and Third Party Risk & Compliance Management, and offers advanced reporting and analysis capabilities to help businesses identify potential risks and opportunities. With Knowliah, you can elevate your legal operations and stay ahead of the rapidly evolving legal landscape. Our user-friendly interface is highly customizable to meet your specific needs, while our built-in security and privacy features provide peace of mind. Whether you are a small business or a large corporation, Knowliah's ELM & CLM solutions can help you to demonstrate your business value.