Audience
Enterprise organizations looking for a solution to manage their fraud recovery and disputes processes
About Amiko
The first fully digital solution that covers the entire dispute process from cardholder communication, over merchant collaboration to Mastercom & VROL dispute and arbitration handling. A virtual fraud & dispute agent, with expert curated chatbot skills covering both potential fraud and all types of dispute conversations in your app or portal. Digital case handling unlocks unseen levels of process automation (from case creation, over-merchant collaboration & fraud reporting to bulk operations) for maximum efficiency. With data pre-filling and validation, agent handling mistakes are eliminated, and our smart deadline calculation and case prioritization ensure no deadlines are missed. Replace all your existing dispute tools or expensive outsourcing services with Amiko. Reach 10x efficiency gains with Amiko and set your dispute write-off limits to zero. Reduce the complexity of fraud & dispute handling substantially and make onboarding new agents easy.
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FUGU offers a multi-tier self-learning fraud-prevention strategy. Unlike other solutions, FUGU's fraud-detection software tracks online payments post-purchase, as EVERY PAYMENT COUNTS!
WORKING MONTH-2-MONTH - ZERO RISK, NO COMMITMENT!
FUGU reduces false transaction declines by 50%, wins chargeback disputes by 85%, and identifies fraud attacks, including cases of friendly fraud. FUGU also offers a chargeback liability shift service, covering fraud and authorization reason codes.
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Company Information
Rivero
Switzerland
rivero.tech/amiko
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Product Details
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Cloud
Training
Documentation
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In Person
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