Audience
SaaS, Startups
About Brainwave
In Short: Brainwave is a customer service automation tool capable of resolving over 70% of your customers' inquiries. Our solution automates text-based responses and actions.
❌ Problem
Support demands can become overwhelming, especially for B2C/B2B SaaS, e-Commerce, Marketplace, and FinTech companies. You likely have an ever-growing number of support tickets, with your current bot, such as Intercom or Zendesk, only addressing 30% of issues after extensive training. This situation is time-consuming, costly, and often leads to customer frustration and dropouts.
✨ Our Solution
Our Automatic Answering Bot:
- Enhances your existing bot's efficiency by 2-3x, increasing containment to 70-90% by learning from your FAQs, website, and text training.
- Provides precise answers, ensuring customer satisfaction.
- More than a simple embeddings search into GPT. Our proprietary model automates and executes actions like collecting leads or booking meetings
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Pricing
Starting Price:
$49/month
Pricing Details:
1,000,000 characters/chatbot
2,000 monthly queries
Brainwave branding
3 seats
1 chatbot
2,000 monthly queries
Brainwave branding
3 seats
1 chatbot
Free Version:
Free Version available.
Integrations
No integrations listed.
Company Information
Brainwave AI Technologies
Founded: 2023
United Kingdom
www.brainwave.so
Videos and Screen Captures
website
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Product Details
Platforms Supported
Cloud
Training
Live Online
Videos
Support
24/7 Live Support
Online
Brainwave Frequently Asked Questions
Brainwave Product Features
Chatbot
Call to Action
Context and Coherence
Machine Learning
Natural Language Processing
Sentiment Analysis
Human Takeover
Inline Media / Videos
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Social Media Integration
