Audience

IT service providers and MSPs that need a data platform to manage their processes

About BrightGauge

BrightGauge, a ConnectWise solution, was started in 2011 to fill a missing need in the small-to-medium IT Services industry: a better way to manage data and provide the value of work to clients. BrightGauge Software allows you to display all of your important business metrics in one place through the use of gauges, dashboards, and client reports. Used by more than 1,800 companies worldwide, BrightGauge integrates with popular business solutions on the market, like ConnectWise, Continuum, Webroot, QuickBooks, Datto, IT Glue, Zendesk, Harvest, Smileback, and so many more. Dig deeper into your data by adding, subtracting, multiplying, and dividing one metric against another. BrightGauge automatically computes these formulas for you. Want to show your prospects how quick you are to respond to tickets? Show off your data with embeddable gauges on public sites.

Pricing

Starting Price:
$283 per month
Pricing Details:
Enterprise: $393 / Month
Enterprise +: $553 / Month

Integrations

Ratings/Reviews - 1 User Review

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 4.0 / 5

Company Information

ConnectWise
Founded: 2011
United States
www.connectwise.com/platform/business-management/brightgauge

Videos and Screen Captures

Other Useful Business Software
Gen AI apps are built with MongoDB Atlas Icon
Gen AI apps are built with MongoDB Atlas

The database for AI-powered applications.

MongoDB Atlas is the developer-friendly database used to build, scale, and run gen AI and LLM-powered apps—without needing a separate vector database. Atlas offers built-in vector search, global availability across 115+ regions, and flexible document modeling. Start building AI apps faster, all in one place.
Start Free

Product Details

Platforms Supported
Cloud
Training
Webinars
Support
Phone Support
Online

BrightGauge Frequently Asked Questions

Q: What kinds of users and organization types does BrightGauge work with?
Q: What languages does BrightGauge support in their product?
Q: What kind of support options does BrightGauge offer?
Q: What other applications or services does BrightGauge integrate with?
Q: What type of training does BrightGauge provide?
Q: How much does BrightGauge cost?
Q: What pricing for support is available for BrightGauge?
Q: What pricing for training is available for BrightGauge?

BrightGauge Product Features

Business Performance Management

Ad Hoc Reports
Dashboard
Key Performance Indicators
Scorecarding
Ad hoc Analysis
Budgeting & Forecasting
Consolidation / Roll-Up
Predictive Analytics
Qualitative Analysis
Quantitative Analysis
Strategic Planning

Dashboard

Data Source Integrations
Functions / Calculations
KPIs
Private Dashboards
Public Dashboards
Scorecards
Annotations
Interactive
OLAP
Themes
Visual Analytics
Widgets

Data Visualization

Analytics
Dashboard Creation
Filtered Views
Content Management
OLAP
Relational Display
Simulation Models
Visual Discovery

Reporting

Customizable Dashboard
Data Source Connectors
Email Reports
Forecasting
Scheduled / Automated Reports
Drag & Drop
Drill Down
Financial Reports
Marketing Reports
OLAP
Report Export
Sales Reports

BrightGauge Verified User Reviews

Write a Review
  • Eileen W.
    Partner
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: User, Administrator, Deployment
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Great Visualization Tool"

    Posted 2025-01-08

    Pros: Easy to use, nice gauges/dashboards and you can drill down on the data for detail. Creating gauges are simple, if you know the terminology of the data source (i.e. QuickBooks or ConnectWise PSA)

    Cons: None to think of, more data sources is always good.

    Overall: We love BrightGauge, it's nice being able to visualize combined data but still drill down to get the detail that is needed.

    Read More...
  • Previous
  • You're on page 1
  • Next