Audience

Companies and Organizations

About Broadvoice

Broadvoice simplifies communications for small and medium businesses (SMBs) by combining powerful cloud PBX, UC and collaboration features with virtual call center in one award-winning Unified Communications as a Service (UCaaS) platform that delivers enterprise-class features at affordable rates. The platform is connected to Broadvoice’s secure, redundant network and hosting infrastructure, enabling SMBs to connect with customers securely anytime, anywhere and with any device. Broadvoice is ranked in the Deloitte Technology Fast 500 and Inc. 500 Fastest Growing Private Companies in America.

Pricing

Starting Price:
$10/month
Pricing Details:

Integrations

Ratings/Reviews

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ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
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Company Information

Founded: 2005
United States
Broadvoice.com

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Windows
Mac
iPhone
iPad
Android
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
24/7 Live Support
Online

Broadvoice Frequently Asked Questions

Q: What kinds of users and organization types does Broadvoice work with?
Q: What languages does Broadvoice support in their product?
Q: What kind of support options does Broadvoice offer?
Q: What other applications or services does Broadvoice integrate with?
Q: Does Broadvoice have a mobile app?
Q: What type of training does Broadvoice provide?
Q: How much does Broadvoice cost?
Q: What pricing for support is available for Broadvoice?
Q: What pricing for training is available for Broadvoice?

Broadvoice Product Features

Business Phone Systems

Call Recording
Web Conferencing
Call Routing
Call Monitoring
Employee Directory
Mobile Access
Virtual Call Center
IVR / Voice Recognition
Call Logging

Business VoIP

Call Recording
Encryption
Contact Management
Call Parking
Voice Quality Enhancement
SIP Trunking
Unified Communications
Ring Groups
IVR / Voice Recognition

Call Center

Escalation Management
Outbound Call Center
Manual Dialer
Call Recording
Queue Management
Call Scripting
Blended Call Center
Progressive Dialer
Campaign Management
Predictive Dialer
Inbound Call Center
IVR / Voice Recognition
Call Logging
Reporting/Analytics
Real-time Chat
Database

SIP Trunk

Toll-Free Numbers
Multiple DID Options
Call Data Records
e911
Caller ID
PSTN Forwarding
Automatic Fail-over Routing
Disaster Recovery
International Numbers

Telephony

Call Center Management
Call Monitoring
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Telemarketing Management
VoIP
Voice & Data Integration
Auto-Dialer
Contact Management
Predictive Dialer

Broadvoice Additional Categories