Audience

Companies seeking a solution to turn conversations into actionable insights

About CloudCall

CloudCall is the only communications software dedicated to businesses who use CRMs. By capturing all calls and communications, and saving them into the CRM contact records, CloudCall helps businesses make more insightful decisions, stay in control of teams working from anywhere, and get more done faster.

Let data drive your business
Capture data from your communications, surface key insights, and automate key workflows. Saving time, increasing efficiency and profits.

Get more control
Keep everything in your CRM and see how your teams are doing from anywhere.

Boost productivity and profits
Make more placements, close more deals, get more done faster, with Click-to-call, Power Dialler and Automated workflows.

Pricing

Starting Price:
$15/user/month
Free Trial:
Free Trial available.

Integrations

Ratings/Reviews

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Company Information

CloudCall
Founded: 2011
United Kingdom
www.cloudcall.com

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Windows
Mac
Linux
iPhone
iPad
Android
Chromebook
Training
Documentation
Live Online
Webinars
In Person
Videos
Support
Phone Support
Online

CloudCall Frequently Asked Questions

Q: What kinds of users and organization types does CloudCall work with?
Q: What languages does CloudCall support in their product?
Q: What kind of support options does CloudCall offer?
Q: What other applications or services does CloudCall integrate with?
Q: Does CloudCall have a mobile app?
Q: What type of training does CloudCall provide?
Q: Does CloudCall offer a free trial?
Q: How much does CloudCall cost?
Q: What pricing for support is available for CloudCall?

CloudCall Product Features

Business VoIP

Call Recording
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement
Call Parking
Contact Management

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Database
Escalation Management
Predictive Dialer

Call Recording

Archiving
Call Sharing
Distributed Call Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Event Triggered Recording
Scheduled Recording
Screen Activity Recording
Video Call Recording

Cloud PBX

Call Recording
IVR / Voice Recognition
SIP Trunking
Call Routing
Ring Groups
Virtual Extensions
Web Conferencing

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Voice Mail
Survey Management
Text to Speech
Voice Customization

SIP Trunk

Call Data Records
Caller ID
Automatic Fail-over Routing
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration