CrankWheel Verified User Reviews

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  • A CrankWheel User
    Account Manager
    Used the software for: 6-12 Months
    Frequency of Use: Weekly
    User Role: User
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Great Tool"

    Posted 2021-02-10

    Pros: Fast, efficient, easy to use, it is also a reliable tool that works every time. It allows you to share your screen by simply sharing a link.

    Cons: I have not found any negative points so far. Amazing!

    Overall: I will continue to use CrankWheel screen sharing as I prefer it over Zoom to easily share my screen.

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  • A CrankWheel User
    CEO
    Used the software for: 2+ Years
    Frequency of Use: Weekly
    User Role: User
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Incredible product"

    Posted 2021-01-27

    Pros: CrankWheel is a must-have for sales teams. Incredibly easy to use; makes screen sharing a breeze and a joy to use for prospects.

    Cons: That we didn't use it more regularly; it is an invaluable tool.

    Overall: There's a lot of clunky screen sharing technology out there. CrankWheel is truly best in class - highly recommend.

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  • A M.
    Agent
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Great Tool!"

    Posted 2021-01-26

    Pros: Easy and user friendly. Affordable and very efficient.

    Cons: It's hard to use other features on Google Chrome -- Can't do "program window" or "fullscreen" tab.

    Overall: I love this software!

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  • A CrankWheel User
    Sales
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 5,000 - 9,999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Amazing Essential Tool For Online Demos"

    Posted 2021-01-26

    Pros: The efficiency of the Crankwheel Software and Ease of use for my clients.
    Never any hiccups and great customer service.

    Cons: I like everything overall - i really just just for my own screen sharing.
    Maybe a zoom video type experience could be added.

    Overall: I'm a Sales Rep for my Company - So i'm very grateful they chose Crankwheel. Speed and efficiency are the main selling points.
    When on the phone you need something quick and easy to give your potential client a quick visual.

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  • A CrankWheel User
    Salesmanager
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Trustworthy solution"

    Posted 2021-01-26

    Pros: Always working really well and convenient to do web demos for the clients. No setup needed for a client.

    Cons: Do not have anything to bring out. Works fine every time.

    Overall: Working fine and useful! Easy to setup and even easier to use. Clients like this solution, especially those who do not have Zoom or Meets.

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  • Ragnar A.
    Founder and CCO
    Used the software for: 2+ Years
    Frequency of Use: Weekly
    User Role: User, Administrator
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "For instant and smooth customer experience"

    Posted 2021-01-25

    Pros: CrankWheel is so smooth and easy to install. Helping our support and sales tremendously. Our clients, both B2C and B2B really like it and it has helped us to offer better service and increased revenue.

    Cons: When you start using some application or services, that is way a head of their competitors, one starts to ask for more and more. And for me, being kind of demanding, greedy and annoying, I would love to get more frequent updates. Team CrankWheel intuition in sales and service is so extremely sophisticated and relevant.

    Overall: Team CrankWheel intuition in sales and service is extremely sophisticated and relevant. They have used that knowledge and experience to create this great software that enables us to offer better service and increase revenue.

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  • Ash L.
    CCO
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: Deployment
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Leading the communication software revolution"

    Posted 2021-01-22

    Pros: CrankWheel is a great product that is simple and easy for the customer and sales agent to use. The ability to screen share on mobile without downloading an app, and a full stack of product features that are tailored to helping improve engagement, CrankWheel really has carved their name in the space of communication software and technology!

    Cons: I love all the features, and people should understand that this does not have to replace your current conference software, but it will compliment and enhance it.

    Overall: We love CrankWheel and their commitment to making communication software as simple and easy to use as a phone (but with high engagement). We also love the content they produce to enable sales teams!

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  • Olivia R.
    Head of Marketing & Brand
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: Administrator
    Company Size: 26 - 99
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Innovative and easy to use"

    Posted 2021-01-22

    Pros: The setup and management is simple, despite offering quite advanced solutions and bringing tremendous value to the sales and marketing teams.

    Cons: The look and feel could be improved somewhat within the software, but it offers many customization options for installation.

    Overall: Great sales software, run by a great team, and that is offered at a very fair price considering the value it generates.

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  • Chet N.
    Ceo
    Used the software for: 1-2 Years
    Frequency of Use: Weekly
    User Role: User, Administrator, Deployment
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Ok tool"

    Posted 2020-04-18

    Pros: I like the concept and idea of how this tool works. The idea is decent and might be great for some businesses.

    Cons: I didn't feel like it was easy to implement at all.

    Overall: It was ok but I don't use it anymore because of reliability and how slow development was or the program.

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