Alternatives to Infor Case Management
Compare Infor Case Management alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to Infor Case Management in 2026. Compare features, ratings, user reviews, pricing, and more from Infor Case Management competitors and alternatives in order to make an informed decision for your business.
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HR Acuity
HR Acuity
HR Acuity is the only technology platform specifically built for employee relations and investigations management. With our HR case management solution, organizations can build a better workplace by easily performing thorough and comprehensive fact-finding into allegations of employee conduct, minimizing legal and financial risks. The platform includes tools for consistent documentation, search and reporting, and post-hire and exit interviews.Starting Price: Contact Us -
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Workday HCM
Workday
An HCM system that adapts to what comes next. Your workforce, how and where people work, even the skills you need continue to shift. So how do you adapt to what the future brings? Meet Workday Human Capital Management (HCM). Our machine learning helps you understand your people’s skills today and build talent around the skills you'll need tomorrow. Workday Human Capital Management empowers you to curate recommendations, suggest learning, and keep communication open. And do it at scale. Our augmented analytics surfaces insights from vast data sets, explaining what’s happening and why in stories you can understand. We deliver intelligent automation across the entire attract-to-pay process, eliminating manual tasks and empowering your people to be their most productive selves. From compensation and payroll to time tracking, benefits, and more, Workday HCM helps you take care of your workforce. -
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Infor HR Service Delivery helps organizations of all sizes accomplish more with fewer resources. In the era of digital human resources, this advanced, multi-tier service platform can enable employees to resolve more than 70% of their routine transactions and inquiries without HR intervention. With an empowered workforce and a modernized HR self-service system, HR can focus on higher-value projects. When budgets are tight and staff counts are limited, delivering user-friendly HR self-service can help take the pressure off of HR, while providing employees with the information and assistance they need. See how Infor’s state-of-the-art HR Service Delivery technology gave the Commonwealth of Pennsylvania one solution to service a large diverse population, with thousands of job classifications through a single HR center—on a single platform.
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LBi HR HelpDesk
LBi Software
HR HelpDesk is an industry-leading automated HR case management software and call-tracking tool. HR HelpDesk (also called HR Case Management) enables human resources and HR service centers to efficiently manage employees' inquiries and questions – improving HR service delivery, enabling automatic workflows, and tracking cases to closure. We’ve been working in HR software for years. Our internal team understands HR professionals and has consulted with thousands of them on software build-outs over decades. Without that, they're constantly asking questions of HR — and HR is thus getting nothing done in the context of the actual business. Increased access to information means increased business value for HR. Eliminate frustration and improve employee engagement. Engaged employees are better for business. When employees aren't out hunting for what they need, they can focus on the parts of their job they enjoy. -
5
PeopleDoc
Ultimate Software
Solutions that make work easier for HR teams and employees. PeopleDoc's HR Service Delivery solutions were designed exclusively for HR to simplify complex operations and improve compliance. Even better, using our solutions, employees actually enjoy their experiences with HR. Employee Case Management and Knowledgebase: Empower employees to resolve questions through a personalized portal, and to easily submit HR requests when they need extra help. Help more employees by automating manual tasks with automated process–no coding required. Take secure document storage to the next level with advanced document management capabilities, accessible on any device. Configure easy-to-read dashboards to reflect your business needs and measure your priority KPIs. -
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Cherwell HR Service Management
Cherwell
In today’s digital world, employees expect HR to deliver real-time, on-demand services—but that’s easier said than done. Cherwell HR Service Management enables organizations to streamline and automate HR service delivery for quick and efficient case management and on-boarding, along with a self-service portal for better and more productive employee service experiences. Automate internal on-boarding processes and integrate with other department workflows to make new hire transitions easy and efficient. Increase HR staff productivity by resolving the majority direct employee inquires through the HR self-service portal. Provide employees with easy access to information on their employment, benefits and company culture. -
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Salesforce HR Service Management
Salesforce
Salesforce’s HR Service Management solution, powered by AI, helps businesses streamline HR processes and enhance employee engagement. The platform enables employees to access a self-service portal for support on any channel, while HR teams manage requests, track cases, and automate workflows through a unified platform. With features like AI-driven case management, personalized support, and seamless integrations, Salesforce HR Service offers a scalable solution that boosts productivity, improves employee experience, and ensures compliance across HR functions. -
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ServiceNow HR Service Delivery
ServiceNow
ServiceNow HR Service Delivery (HRSD) is a unified platform that streamlines HR processes, improves employee experiences, and reduces operational costs. It enables organizations to digitize manual workflows, automate case resolution, and provide a single portal for all employee requests. With features like AI-driven self-service, Employee Journey Management, and Case & Knowledge Management, HRSD ensures that employees get fast, accurate support throughout their lifecycle. The solution integrates with ServiceNow’s AI Platform, empowering HR teams with generative AI capabilities that accelerate productivity and simplify complex processes. Employees can access information and make requests across departments via the Employee Center, mobile app, or virtual agent. Trusted by enterprises worldwide, HRSD enhances engagement, increases efficiency, and drives organizational growth. -
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Dovetail Software
Dovetail Software
Dovetail Software provides an HR Service Delivery Experience that includes HR Case Management, Employee Portal, HR Knowledge Management and Reporting & Analytics that enables HR to achieve excellence in HR Service Delivery and meets the needs of a modern HR team. These needs include enhancing the Employee Experience and improving HR Experience of delivering HR services. Founded in 1996 as a CRM (Customer Relationship Management) company based in Austin, Texas, Dovetail Software started life focusing on the Customer Service and Support market offering and implementing products to large scale enterprise organizations. In 2008 we shifted focus and created products for global workforces, specifically HR Service Delivery, with our current product lineup - Employee Portal, HR Case Management , HR Knowledge Management and Reporting & Analytics. -
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Ekdesk Case Manager
Ekdesk
Ekdesk’s Case Manager software makes it easy to document workplace issues—from employee performance or misconduct to harassment and discrimination complaints—in a centralized, auditable, and searchable database. Case Manager Enterprise supports multiple user accounts and e-discovery functions.Starting Price: $85.00/month -
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Speakfully
Speakfully
Speakfully is a simple reporting, tracking, and resolution platform. It provides you with real-time data and insights into workplace culture, and employees with tools to navigate ways to voice issues or concerns. Workplace mistreatment cases often require more detail following submission. Once a report is submitted, employees and admins can further discuss a case anonymously and directly through Speakfully’s messaging feature. This ensures total transparency between leaders and those reporting. Gone are the days of opening multiple tabs and piecing together information. With Speakfully’s case management software, organization admins can track employee reports, feedback, survey responses and messages all in one place. Speakfully is here for you, no matter where you are. The products are accessible to all types of employees — at an office desk, out in the field, on a phone, or anywhere in between. Pro+ users have the option to integrate with Auth0, GSuite, Okta, O365, etc. -
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HRCase
RLDatix
HRCase is a streamlined Employee Relations case management solution designed to replace manual spreadsheets with real-time tracking and automation. It helps organisations manage ER cases more efficiently while ensuring fairness, consistency, and transparency across the workforce. The platform centralises employee relations workflows, document management, and task assignments in one secure system. Built-in, auto-populated templates reduce administrative effort and standardise processes across cases. Real-time monitoring gives HR teams clear visibility into case progress and potential risks. Custom reporting tools support better decision-making and compliance with organisational policies. With API integration and workflow automation, HRCase enables teams to resolve cases faster while focusing more on strategic initiatives. -
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Sunrise HR Case Management
Sunrise Software
On a daily basis HR teams are faced with hundreds of employee queries and requests from across their business. These queries could be a simple request for information to more complex and long-running enquiries and cases that need to be handled sensitively. Many HR teams, or Shared Services teams are finding that these processes can no longer be efficiently tracked using traditional methods and instead are looking for solutions that manage all of these work tasks on one single platform. With Sunrise HRCM, not only will HR teams have a single place for all employee support interactions but they will also be able to automate and manage key HR processes, spot trends over time and ensure consistency and accuracy of issue resolution and advice. Sunrise HRCM is the perfect solution for HR Service Delivery and Shared Services capability. -
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Civica Employee Relations
Civica
Helping employee relations teams to manage workplace investigations more efficiently and support employees better. Your employee relations team handles a diverse range of HR incidents and must follow the correct policy for each one – ensuring discrimination, harassment and all forms of misconduct are effectively dealt with, reducing the risk of grievances and tribunals. Civica Employee Relations is much more than just a system for recording information. It provides a guided process for each case type and ensures all the information for a case is held in one place. -
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Workpro
Workpro
Case management software for complaints and HR case tracking. Know when your cases are on-time and on-track. And when they’re not. Monitor progress, or the lack of it, with at-a-glance visibility of your entire workflow – including team activity and deadlines. Freeing you and your team to provide exceptional service. Consistent, compliant complaints handling: To help you get it right, Workpro provides an all-in-one solution that lets you track and manage every complaint. Know exactly who's doing what and when, using centralised dashboards that your whole team can access. Go beyond your standard HR system: Automate processes, track timescales at a glance and generate reports – all giving you the control and consistency you need to make sure you’re dealing with employees fairly, each and every time. -
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CaseTrac
ETHIX360
With game changing innovation in the use of artificial intelligence, best practice workflows and features designed by HR and compliance professionals for HR and compliance professionals, CaseTrac is the leading case management solution available in the market today. CaseTrac™ offers the industry’s most comprehensive intake methods for reporting your company’s concerns, and collects, manages and resolves any incidents that arise. We always protect the anonymity of each reporter and provide seamless communication with the individual who chooses to report. ETHIX360 believes that the more constituents report to your company, the more your company can learn, grow and elevate its overall performance. Our Web Services application also provides an API to leading HRIS solutions, facilitating maximum utilization and value. The solution includes a powerful workflow engine and notification matrix along with a comprehensive, easy-to-use reporting and analysis platform. -
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Repstor custodian
Repstor
Custodian manages and protects your case and email information within Microsoft 365 by extending the capabilities of SharePoint to help you easily manage cases. Secure and familiar case management tools are provided within Microsoft 365 and are accessible from Microsoft Outlook. Users can use SharePoint sites and lists to store case content. You can apply structure, metadata, workflow processes and policy to each case type easily and consistently. Builds case templates for different case types to provide the building blocks required for each new case. Flexible templates, easy provisioning of cases and the ability to expose case documents in Outlook within a high performance client means that organizations can use custodian to deliver easy SharePoint case management that users will adopt and embrace. -
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Case IQ
Case IQ
Manage HR, fraud, and compliance investigations from start to end with Case IQ. A leading cloud-based investigative case management solution for small to large organizations, i-Sight helps companies streamline investigative processes to help them manage issues and analyze the results with ease. Top features include case assignment, workflow alerts, case reviews, collaboration, trend reports, and more. -
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servicexpert
Unicentric
Unicentric's signature product; the servicexpert Suite is an enterprise platform on which we configure specialized case management and service delivery business applications tailored to each customer's unique needs. The applications, hosted by Unicentric or by the customers, are used in providing and documenting service to clients, processing transactions, managing operations, ensuring compliance, and billing payers. The platform leverages our data, form, report, and workflow engines with common business commodities email, calendaring, contact management, and document management to automate front and back-office processes, billing, and accounting. Configuration and specialization take place at the application layer, producing a true custom solution without the effort or cost of adding or changing the underlying code of servicexpert. -
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Infor Global HR
Infor
Capture global workforce information for employees and non-employees in a secure, single people record. Infor® Global Human Resources is a comprehensive suite of HCM software featuring HR-related business processes interconnected with multiple talent management disciplines. Experience an industry-specialized foundational single source of workforce information for all Infor People solutions. Provide a single destination for information about an enterprise’s global, diverse, and industry-focused business and people. Experience a secure, trusted data source for people informaton to enable fast, efficient processing of end-to-end HR business tasks. Enable sharing and use of HR foundation and people data for processes and workflow across all Infor People solutions. Leverage real-time organization and people insights to quickly respond and adapt to changing internal and external business challenges. -
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Ethicontrol
Ethicontrol OU
Ethicontrol is platform to support full lifecycle of a message or incident - from origination to final decision. Our web-intake supports 40+ languages and automatics translations. We also provide toll free lines and voice calls processing 24/7. Our incident and case management support scenarios and workflows; delegation, classifications, priorities, tasks, case files, fact trees, team conclusions and powerful analytics. Our platform is compliant with EU Whistleblowing Directive, UKBA, PIDA, Sapin II, FCPA, ISO 37001, ISO 37002 and many more frameworks. We have got pricing plans for a company of any size and can provide you with custom quotes. We don't charge for users. Different options of rollout: any location, jurisdiction, SaaS-based or on premise solution.Starting Price: €89 per month -
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Mihi
Mihi
Mihi meets all your global Human Capital Management (HCM) needs in one system. It is a unique HCM solution where country-specific labor, HR, benefits, and data privacy requirements are pre-built to keep you compliant with local laws while giving your employees a robust self-service tool to manage leave, time and attendance, and more. Mihi’s user-friendly modules makes it easy for employees to manage their day to day needs while the system logs all critical data and makes it available to HR and Payroll teams on-demand. The cloud-based software can be accessed from any device, anytime. Our technology is backed by a team of world-class software engineers, payroll and HR experts who work with you every step of the way to implement and customize the platform to your specific needs and provide ongoing support from complex technology integrations to detailed analytics. -
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AdviserPlus empower
AdviserPlus
Our cloud-based technology solution revolutionises the management of employee relations processes for HR, line managers and employees. Our innovative technologies provide HR, line managers and employees with easy access to the right ER tools, at the right time, to support taking the necessary action with confidence, delivering efficiencies, reducing risk and capturing data to feed actionable insight. We ensure that managers can take responsibility for people matters without introducing risk by taking them on tailored, guided journeys through your employee relations processes. Process Manager is an innovative, built-for-purpose ER process management engine for both HR and line managers that simplifies ER processes, streamlining delivery and creating efficiencies. Your managers are guided through ER process, are prompted to take action at the right time, may engage with HR where complexity or risk arises and a full audit trail of every action and decision provides assurance. -
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Leena AI
Leena AI
Leena AI provides an AI-powered HR Assistant providing instant responses to employee queries improving employee experience. Leena AI is available on multiple platforms and channels of communication. Leena AI works using standard platform UI for minimal confusion and best user experience. Leena AI can communicate with multiple employees at the same time. Leena AI eliminates the waiting between asking a question and receiving an answer. Leena’s AI engine allows personalized interactions with every employee. Leena AI employs the best in class security features to ensure your data is safe from prying eyes.Starting Price: $3 per user per month -
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Pega Customer Service
Pegasystems
Your agents are integral to your success. Keep your team connected, effective, and productive wherever they are. Your customers want to feel taken care of. Provide them with proactive, personalized, and frictionless experiences across any channel. These days, you need to do it all. Minimize costs and get the most out of your channels with intelligent automation and case management. Connect and automate work across people and systems to resolve customer inquiries faster. Pega’s AI-powered case management adapts to customer service requests. Pre-defined microjourneys built on industry best practices are templates to get started quickly. Efficient service delivery across every interaction to minimize your team’s cost-to-serve while managing increased contact volume. -
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Neocase HR Ready
Neocase Software
Neocase HR Ready is designed to support your service center in its initial stage of automation, expand but also adapt to your evolving requirements. An organization’s structure, employee profiles, multiple geographies and languages all make it difficult to deliver simple, consistent and efficient HR service. Neocase HR Ready can be easily configured to address your complex organizational requirements to overcome the challenges. Neocase HR Ready is the only solution designed for midsized organizations with rapid implementation timelines while keeping open a path to add capabilities as your HR organization or service center matures.Starting Price: $100 per user per month -
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Spot
All Turtles Corporation
See how customers have adapted Spot workflows to their culture and policies. Use Spot to scale delicate internal communication between employees, managers, and HR. Spot gets higher follow-up engagement from employees than other solutions. Acting as a neutral third party, Spot offers chatbots and anonymous email to keep lines of communication open. Spot takes manual, error-prone internal workflows and creates user-friendly experiences that reduce risk and wasted time. With guided workflows built for your policies, you get fewer incidents on your desk that never should have ended up there in the first place. Scale sensitive communication by offering multiple channels for HR and employees to continue conversations, anonymous or not. Your data should work for you. Spot can integrate with your existing systems, and we never charge you for access to your data. -
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Infor Public Sector CDR
Infor
Elsinore Valley Municipal Water District uses Infor CloudSuite Financials to optimize its key financial processes. Under its former on-premises general ledger system, EVMWD lacked the decision-making support it needed to run its business. With CloudSuite Financials' intuitive user interface, streamlined workflows, and improved analytics capabilities, EVMWD is using Infor public sector software to create new dollar and resource efficiencies. With Infor CloudSuite Financials, Elsinore Valley Municipal Water District streamlined key processes like project cost accounting and grant management, which are critical for an entity that regularly receives six-figure grants. Moving to the cloud also provided the opportunity for mobile capabilities. Community development and regulation add-on. Planning and permitting. Licensing and case management (or enforcement). Citizen portal. -
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LaborForce
LaborSoft
Automate and collaborate to keep your entire team in the loop. Documentation and data accessible anytime and anywhere. Deadlines met. Compliance complete. Judgments indisputable. And your company’s reputation untarnished. Critical labor relations & employee relations insights at your fingertips. A central repository of information, historical data, and predictive analytics to feel confident that your company takes the right course of action every time. It’s a timesaver, a money saver, and a task saver all rolled into one. No matter how many unions are represented or how geographically dispersed your workforce may be, you only need one platform to accomplish every task. Focus on the people, not the problems. Implement, configure, and begin solving tough HR business challenges. Take control of employee and labor relations management and build a more productive and successful working environment for your company to thrive. -
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The Infor Professional Services Automation (PSA) suite is an adaptable project portfolio management software solution for tracking and managing client projects. From people and processes to the technologies and finances that fuel their efforts, Infor PSA helps firms generate visibility and centralized control of client bids and sales proposals, project billable and non-billable activities, and optimize resource allocations. Infor PSA gives project managers an intuitive tool for managing all costs, resources, and schedules to achieve outstanding delivery efficiency, all while working in their native systems—right out of the box. By linking critical project financial data to key accounting systems with the Infor Professional Services Automation suite, professional services firms can ensure optimal margin management and information flow—and optimize their entire client project portfolio.
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Fortude
Fortude
We are a trusted Infor Global Alliance Partner, specialists in delivering industry-focused technical and consulting services for Infor’s ERP solutions. We simplify Infor solutions and take personal ownership to ensure our customer’s projects are successful – that’s why our customers continue to work with us for the long haul. We will make Infor ERP clear and effortless, whatever your entry-point or size of your business. We specialize in Infor M3 and M3 based CloudSuites across multiple industries, with capability to deliver end-to-end Projects, Upgrades and Migrations, provide Functional and Technical Consulting, Integrations and Custom Developments using Infor’s extensibility tools. We also have extensive expertise in Infor’s Business Intelligence and performance management tools including Infor BI, Birst and d/EPM. -
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DLCPM
Magic Touch Software
The DLCPM Enterprise software suite comes ready “out of the box” to manage customer accounts, case production, sales and financial data, technician tasks, invoicing, and much much more. Finally it is possible to track calls, correspondence, tasks, mailing campaigns and much more all in one complete and secure system. Case tracking and inquiry has never been faster or more intuitive. Quick access to case histories, case notes, and financial information on all of your accounts will elevate your customer service to a new higher level. Full shipment manager with automated case bundling for major carrier shipments and local delivery and pickups. These features and enhancements will help your laboratory optimize production processes while providing complete customer satisfaction to your customers. -
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Civica Complaints Management
Civica
Managing customer feedback and complaints efficiently is vital for organizations to help protect reputation and maintain and improve service quality. Civica Complaints Management, powered by iCasework, the award-winning SaaS cloud platform, helps teams track and manage responses from the entire enterprise network. The Civica Complaints Management platform has preconfigured workflows and templates and can be customized to fit your organization's complaint management needs, improving service levels, adhering to regulations, and enhancing the customer experience. Provided by leading GovTech software and services provider Civica, delivering services to public sector and regulated industry clients across the globe. -
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Infor Ming.le
Infor
Build a centralized space for team collaboration, business process improvement, and contextual analytics with Infor Ming.le®. Fully embedded within ERP, financials, and other organizational systems, this platform enables single-sign on for all Infor CloudSuite™ solutions. Ming.le also allows users to create personalized homepages that are tailored to their jobs. Infor Ming.le is the intelligent portal to your Infor application suite, establishing a common workflow and organizing conversations into enterprise-wide streams. Employees can share key screens, data, and attachments for reducing procedural processes. Allows users to create personalized homepages and streamline processes. Embeds collaboration within enterprise systems. Supports single sign-on across applications. -
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Infor Factory Track
Infor
Infor Factory Track™ is an end-to-end manufacturing automation solution, along with warehouse mobility, traceability, and tools for tracking labor and time. Designed to help companies streamline production, properly inventory materials, speed inventory operations, keep labor costs in control, and integrate with Infor's industrial manufacturing platform. Get the visibility and insight to understand true costs, improve cycle times, and respond to customer expectations for on-time delivery. Infor Factory Track manages automation on the plant floor and in the warehouse, from receiving raw materials to the assembly process and shipping finished goods. The modules for automation, include inventory handling, scheduling work center operations, and labor time and attendance. With more than 200 configurable parameters, Infor Factory Track modules can help companies understand their labor costs. -
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Infor Augmented Intelligence Service (AIS) is a comprehensive solution designed to enhance decision-making processes by integrating artificial intelligence and machine learning into organizational operations. AIS provides organizations with dedicated Infor science resources focused on aligning machine learning models with specific business objectives, ensuring that AI and ML deployments continuously add value as the organization evolves. The service includes managed infrastructure, seamless software delivery, and continuous support, facilitating the development, deployment, and maintenance of machine learning models without the need for in-house data science expertise. By leveraging AIS, organizations can automate routine tasks, optimize responses to specific events, and gain predictive insights, thereby improving operational efficiency and strategic decision-making. The service is designed for quick implementation, delivering a profitable return on investment within 90 days.
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AutoCount
AutoCount
AutoCount possess more than 25 years software development experience. Its main business is to develop and provide high quality accounting software as well as other business applications to small and medium sized enterprises. As at today, AutoCount Accounting, AutoCount Point of Sale and AutoCount Payroll have been the preferred choices of most SMEs in Malaysia and its surrounding countries. More than 200,000 companies and 600,000 users of various industries/sectors are supported by 300 authorized dealers in the regions respectively. With AutoCount, you can create as many templates as you need for frequently used documents, and schedule all recurring transactions for future periods. Improve productivity and efficiency in daily routines with a few simple actions. For many businesses, recurring transactions and accounting entries can be a huge volume of repetitive and tedious workload. Now you may schedule all future transactions and generate the entries automatically.Starting Price: $17 per month -
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FOIAXpress
OPEXUS
As the emphasis on open government and transparency continues to increase, government agencies and institutions are looking for better ways to streamline FOIA request tracking and management to facilitate greater citizen interaction. FOIAXpress, North America’s leading FOIA request tracking and management software, has revolutionized the industry, empowering FOIA, Privacy and Open Government personnel, and departments of all sizes to spend less time on administrative tasks and significantly reduce the time and money it takes to fulfill requests. Built on the eCase adaptive case management platform, FOIAXpress offers government agencies a single, unified application for managing the entire lifecycle of requests and appeals — from initial inquiry to delivery of documents through archiving and deletion according to agency retention rules. -
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Infor CRM
Infor
Infor CRM is more than just a database, it's a full view of your customer interactions. Infor Customer Relationship Management (CRM) software provides a view of every customer touch point across an organization’s sales, marketing, customer service, and support teams. Rich customer profiles and sales productivity tools can help users to identify opportunities to maximize the impact of each interaction and streamline sales activities. Drive accurate forecasting, informed decision making, and effective team and territory management with a robust selection of analytics, sales management tools, and proactive alerts. Infor CRM is a cloud-based application that includes sales, customer service, marketing analytics, and reporting; and integrates easily with Infor ERP solutions, Birst® Networked BI, other products in Infor’s Customer Experience Suite, and more. Manage the full customer lifecycle in one environment, capitalize on future sales opportunities, and deliver exceptional experiences. -
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Infor® Supply Chain Management solutions deliver intelligent, real-time supply chain orchestration by digitalizing end-to-end supply chain processes, allowing companies to gain real time visibility that empowers data-driven decisions and optimal delivery to customers on time. Infor Supply Chain Management solutions live on the cloud to help you decrease total cost of ownership, enable scalability, and improve security and uptime. Continuous innovations and updates mean no upgrades are ever needed again. A connected supply chain operating with a single view of orders, shipments, and inventory and shared digital processes provides the visibility needed to improve velocity and the agility to respond to disruptions in a timely and efficient manner. Infor Supply Chain Management solutions live on the cloud to help you decrease total cost of ownership, enable scalability, and improve security and uptime. Continuous innovations and updates mean no upgrades are ever needed again.
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Infor Expense Management
Infor
Whether your organization has one location, or it’s a complex, multinational operation, Infor Expense Management is the most flexible and configurable travel and entertainment (T&E) expense management software on the market, built for mobile usage and social collaboration. Infor Expense Management's suite of four integrated applications (expense reports, travel plans, payment requests, and timesheets) can be used either individually or in any combination to automate expense-related business processes, enforce policy compliance, cut administrative costs, and reduce the risk of accidental errors and intentional fraud. By integrating Infor Expense Management with your Infor or non-Infor enterprise resource planning (ERP) system or financial management software, you can automate your expenses, realize greater efficiencies, and streamline how you track your organization's T&E spend. -
42
hrGPT
CloudApper
hrGPT - Your 24/7 AI Analyst for HR Tasks, Requests, and Inquiries hrGPT rescues overworked HR teams so they can prioritize high-impact tasks. With CloudApper, you can easily implement AI for any HCM use case to reduce bottlenecks and open massive value. From talent acquisition and feedback interpretation to swiftly handling benefits inquiries and self-service demands, our platform is the seamless solution. We simplify the AI integration journey, making sure you harness the full potential of AI for every HCM challenge. -
43
Wisq
Wisq
Wisq is the only agentic AI platform purpose-built for HR, combining an AI generalist (Harper) with a full-service HR operations suite to automate everything from routine inquiries to strategic program execution. It ingests requests from chat, email, ticketing systems, and apps, triages and resolves up to 80 percent of cases with zero-touch workflows, and seamlessly integrates with your HCM, ticketing, and collaboration tools. Harper is trained on expert-vetted HR curricula, answers SHRM-CP–level questions 12× faster than a certified pro, learns your company’s policies and culture in minutes, and takes immediate action, handling time-and-attendance, leave requests, performance improvements, wage queries, policy exceptions, manager coaching, and more. Real-time dashboards give you full observability into HR activity, while customizable guardrails and enterprise-grade security ensure compliance and data governance. -
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Infor Sales & Catering
Infor
Event sales and catering is an essential component to your hotel, restaurant, resort, or other venue business. Precision is key to creating the seamless and frictionless experiences that guests and attendees expect, whether it’s a large-scale conference or smaller-scale, single-evening event. Sales and catering software should empower your teams to do their best work, connect to other essential systems, and allow you to track each event with optimum visibility from end-to-end to help you ensure the best possible experience every time. Infor® Sales & Catering is a fully integrated, event-management software solution in the cloud. It automates and streamlines the entire event booking process, from initial inquiry to final invoice, with customizations to support each stage in the lifecycle of an event. Infor Sales & Catering can help you transform and grow the group sales and event management side of your business. -
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Redshift Intelligence Case Management
Redshift Solutions
Case management for teams. Unlock the power of collaboration for your investigations team. Overcome challenges with managing investigations, cases and complaints. What We Do. Our specialized intelligence case management solution and bespoke software development services are designed to help you improve compliance, team collaboration and reduce risks. Intelligence Case Management System. Our best-in-class Intelligence Case Management solution helps organizations achieve results by increasing team collaboration, compliance and security. Capture, analyze, process, investigate and resolve cases with confidence and ease. Redshift Intelligence Case Management System. The Redshift Intelligence Case Management System is a turnkey solution designed to help organizations capture, analyze, process, investigate and resolve cases with confidence and ease. With an intuitive and easy-to-use interface, users can enjoy a consistent, secure experience across desktops and mobile devices. -
46
Infor OS
Infor
Infor OS is your cloud operating platform for the future, designed to bring productivity, business processes and Artificial Intelligence together, and offer operational insights that were never accessible to a business before. The platform delivers technology that goes beyond enabling business, it drives it, putting the user at the centre of every experience, and serving as a unifying foundation for your entire business ecosystem. The result is a connected, intelligent network that automates, anticipates, predicts, and informs your stakeholders, unifying your business. By marrying business processes to employee communications, Infor OS's collaboration capabilities allow you to contextualise intelligence, make single sign-on a reality, and increase efficiency by enabling employees to work smarter and faster. Quickly develop enterprise capabilities tailored to your needs with the extensibility provided by Infor OS. -
47
Pega CRM
Pegasystems
Drive greater engagement and automation across the entire customer journey. Move past traditional CRM to a true journey-enabled customer engagement suite. Whether you’re looking for an alternative to your current system or looking to scale and reinforce your existing one, Pega has you covered. Your agents are integral to your success. Keep your team connected, effective, and productive wherever they are. Your customers want to feel taken care of. Provide them with proactive, personalized, and frictionless experiences across any channel. These days, you need to do it all. Minimize costs and get the most out of your channels with intelligent automation and case management. Connect and automate work across people and systems to resolve customer inquiries faster. Pega’s AI-powered case management adapts to customer service requests. Pre-defined microjourneys built on industry best practices are templates to get started quickly. -
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Verint® Case Management Professional™ is a cloud-based service that enables two distinct use cases for two distinct markets - Citizen Engagement and CCaaS. Citizen Engagement Verint® Case Management Professional™ automates customer/citizen interactions across both assisted and self-service channels, enabling engagement across hundreds of city / local government services whilst maximizing the opportunity for self-service. The solution helps users to achieve greater channel shift for top 10 services by volume, and a higher percentage of of service requests completed on time. CCaaS Verint® Case Management Professional™ improves AHT, FCR and CSAT by enhancing the capabilities of CCaaS desktops with intelligent scripting and case management. Agents can resolve account queries, log requests and more all within a single integrated desktop. Logged requests can then be managed within their required SLAs. This application helps customers to increase in First Contact Resolution (FCR
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Raptor Compliance
Raptor Compliance
Evaluate your high-risk data processing. Risks must be controlled and monitored. For this purpose it is necessary to define responsibilities. Data protection impact assessment documentation is an important tool for authorities and other stakeholders to demonstrate the lawfulness of processing operations that present risks. What is the risk in a procedure, what are the risks to the rights and freedoms of natural persons? These must be determined. How high is the risk? What effects and probabilities are associated with a risk? These factors determine to a large extent whether processing can take place. The DPMS creates a web form for you to integrate into your digital channels. In this way, inquiries are immediately recorded in case management. Case Management provides you with an overview of current cases and their processing. Of course, each case processing is logged in order to fulfill the legal obligations to provide evidence. -
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ICONI Platform
ICONI Software
If you are a non-profit, charity or public sector organisation who assist individuals into employment, better health, wellbeing or improved skills then our software will help you, help them. Our professional team has the right mix of expertise in terms of subject matter, programme knowledge, experience and systems technology. We will configure our platform to meet your exact needs. Our professional team has the right mix of expertise in terms of subject matter, programme knowledge, experience and systems technology. We will configure our platform to meet your exact needs. The ICONI platform is highly configurable and can meet the operation and reporting needs of any support programme. Our Multi-Programme design enables organisations to manage multiple programmes from the same solution.
