Audience

Businesses looking for an IVR solution

About Insight IVR

The PEC Insight Interactive Voice Response (IVR) software is a technology that automates interaction with telephone callers. Whether you need to dialout out and remind a customer about an outstanding payment, upcoming appointment, or warn them of an emergency, or if you are needed to provide an caller dialing into you automated information about your service, info about their account, route their call to the proper department or agent or anything that can be automated, Insight IVR is your solution. Our powerful software allows companies to turn their vision of an interactive call flow into reality. You can deploy Insight IVR in a single location where PEC can develop the application for you, or if you're a 3rd Party Developer or Integrator needed an integrated IVR, Insight IVR is your solution.

Integrations

No integrations listed.

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Company Information

Parwan Electronics
Founded: 1984
United States
www.pecivr.com

Videos and Screen Captures

Insight IVR Screenshot 1
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Product Details

Platforms Supported
Windows
Support
Phone Support
Online

Insight IVR Frequently Asked Questions

Q: What kinds of users and organization types does Insight IVR work with?
Q: What languages does Insight IVR support in their product?
Q: What kind of support options does Insight IVR offer?

Insight IVR Product Features

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail