Audience

KPS Universal Knowledge benefits customers globally

About Universal Knowledge

Universal Knowledge from KPS provides comprehensive content capture, search, collaboration and insight functionality enabling internal employees and customer facing organisations to significantly increase productivity.

Powerful search, advanced content creation and moderation processes combine with high levels of insight ensuring your knowledge can be managed centrally with minimal administration overhead.

Deploy standalone, with configurable user and team workspaces, or integrated, with comprehensive APIs linking KPS Universal Knowledge to existing systems and content. This makes information available at the point of need, without the need to open a separate application. By embedding our knowledge management product into your third party applications, you save time and ensure successful adoption. Customers also benefit, getting the right answers faster. As a result, you both improve the customer experience and reduce operational costs.

SaaS and On Premise deployment options

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Pricing

Starting Price:
$12.00/month/user
Pricing Details:
Universal Knowledge is priced based on the number of named or concurrent users, or a combination of both of these.
Free Trial:
Free Trial available.

Integrations

API:
Yes, Universal Knowledge offers API access
See Integrations

Ratings/Reviews - 1 User Review

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5
More Reviews Write a Review

Company Information

Knowledge Powered Solutions Ltd
Founded: 2004
United Kingdom
www.kpsol.com/knowledge-management-solutions/employee-knowledge-sharing-solutions/

Videos and Screen Captures

Play Video Visual representation of knowledge base structure using drag and drop to manage relationships between topics and teams Configurable layouts to personalise the knowledge base for users and teams Uploading a file into the Knowledge Base using Drag and Drop Discussions on content to facilitate user adoption and collaboration Ability to leverage content from fileshares, websites and cloud sources of information
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Product Details

Platforms Supported
Cloud
Windows
Linux
Training
Documentation
Live Online
Webinars
In Person
Videos
Support
Phone Support
Online

Universal Knowledge Frequently Asked Questions

Q: What kinds of users and organization types does Universal Knowledge work with?
Q: What languages does Universal Knowledge support in their product?
Q: What kind of support options does Universal Knowledge offer?
Q: What other applications or services does Universal Knowledge integrate with?
Q: Does Universal Knowledge have an API?
Q: What type of training does Universal Knowledge provide?
Q: Does Universal Knowledge offer a free trial?
Q: How much does Universal Knowledge cost?
Q: What pricing for support is available for Universal Knowledge ?
Q: What pricing for training is available for Universal Knowledge ?

Universal Knowledge Product Features

Collaboration

Chat / Messaging
Document Management
Real Time Editing
Version Control
Brainstorming
Calendar Management
Contact Management
Content Management
Project Management
Task Management
Video Conferencing

Document Management

Access Controls
Collaboration Tools
Document Capture
Document Indexing
Document Retention
Full Text Search
Version Control
Archiving & Retention
Compliance Tracking
Document Archiving
Document Assembly
Document Conversion
Document Delivery
Electronic Signature
Email Management
File Recovery
File Type Conversion
Forms Management
Offline Access
Optical Character Recognition
Print Management

Knowledge Management

Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
Artificial Intelligence (AI)

Universal Knowledge Verified User Reviews

Write a Review
  • Kathy A.
    Knowlegebase Coordinator
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: Administrator
    Company Size: 500 - 999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Excellent product"

    Posted 2021-09-21

    Pros: This product is very user friendly. The newest version is very easy to manage, especially for someone who does not have a technical background. Also the Customer Service is outstanding. I highly recommend this product.

    Cons: None. i absolutely love this product and would highly recommend it.

    Overall: One of the best knowledge management products out there! I highly recommend this product. Easy to use.

    Read More...
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