Audience

Teams and companies seeking a tool to share an inbox in Gmail

About Keeping.com

Still sharing passwords or using a Google Group for customer support? Keeping makes it easy to share your mailbox without ever leaving Gmail.

Adding customer support to your operation no longer means opening an extra browser tab. Manage your shared inbox from your own Gmail account. No external app is required. Our instant setup and Gmail integration are designed for the busiest teams (we assume that’s you). There’s no complex software to configure. You’re up and running and supporting customers in minutes.

Keeping is the world's first customer support platform integrated with Gmail. Assign customer support requests to teammates, leave private notes, and set status - all right from inside Gmail.

Founded in 2016 and based in New York, we built Keeping for teams that do more than just customer support. If you are busy juggling important customer requests with the rest of your job, then we're glad you found us, because we built Keeping for you.

Pricing

Starting Price:
$10 per user/month
Free Trial:
Free Trial available.

Integrations

Ratings/Reviews

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Company Information

Keeping.com
Founded: 2019
Brooklyn, NY
www.keeping.com

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Training
Documentation
Webinars
Support
Phone Support
Online

Keeping.com Frequently Asked Questions

Q: What kinds of users and organization types does Keeping.com work with?
Q: What languages does Keeping.com support in their product?
Q: What kind of support options does Keeping.com offer?
Q: What other applications or services does Keeping.com integrate with?
Q: What type of training does Keeping.com provide?
Q: Does Keeping.com offer a free trial?
Q: How much does Keeping.com cost?
Q: What pricing for support is available for Keeping.com?
Q: What pricing for training is available for Keeping.com?

Keeping.com Product Features

Customer Service

Email Management
Knowledge Base
Performance Metrics
Queue Management
Workflow Management
Alerts / Escalation
Appointment Management
Call Center Management
Live Chat
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant

Keeping.com Additional Categories