Audience
Product teams, Customer Success, Marketing and sales, founder, indiehackers
About Rapidr
Rapidr helps you integrate customer feedback into your product development.
Capture, organize and analyze feedback from various sources.
Prioritize to see which feedback drives the most business impact.
Close the feedback loop by notifying the customers involved, building a Roadmap, or built-in Changelog.
Rapidr is a unified customer feedback software that provides you with all the tools necessary to help you listen, analyze and close the feedback loop.
Other Popular Alternatives & Related Software
ProdCamp
ProdCamp is an all-in-one user feedback management platform that helps businesses to collect feedback from a number of channels, analyze it and prioritize it and close the feedback cycle.
1. Collect feedback from multiple channels (Intercom, email forward, public roadmap, embeddable feedback widget, Google Chrome extension)
2. Analyze feedback or customer suggestions and attach to the right features.
3. Prioritize what to build next based on the number of votes and $ data from Salesforce, using Prioritization Score or Prioritization Matrix
4. Once prioritized, push your next improvements to Jira or GitLab to pass the ball to developers.
5. Notify customers once an update was shipped via email an/or using our Changelog module (standalone or embeddable).
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Userback
Userback is the leading user feedback and bug tracking solution for software teams looking to understand users and build better products.
With Userback, you can collect metadata-enriched visual feedback and gain deep insights into your user's sentiment and behavior with in-app surveys like NPS, CES, and CSAT metrics. Add deep context to any piece of feedback via full session replay features.
Create user segments and track every user from the moment they log in. Survey only the cohorts that are important to you and understand your user experiences throughout the entire lifecycle from trial to churn.
Wrap it all up with branded feature portals, and public roadmaps, and a centralized location for all your feedback to reduce feedback overhead by 70% and increase feedback closure times by 10X.
No code? No problem. Start instantly with a code-free browser extension, perfect for internal QA and bug tracking.
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Usersnap
Usersnap is a user feedback platform designed for product teams to gather product-specific insights, accelerate user testing, and improve stakeholder feedback loops.
Companies such as Red Hat, Erste Bank, Lego, and Harvard University excel in their enterprise growth and operations with Usersnap. Product teams strive for user-centric processes and rely on Usersnap to gain clarity for product decisions. Grow in confidence with a scalable user feedback software as your partner.
Usersnap is right for you if want to:
✔️ Create a user-centered and welcoming feedback culture
✔️ Streamline all product feedback to identify top roadmap contenders
✔️ Save time on communicating technical and design improvements
✔️ Conduct more in-product user research and unleash UX insights
✔️ Have a constant stream of new user feedback to stay on top of the voice of customers.
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UserJot
UserJot centralizes customer feedback from Slack threads, support tickets, emails, and spreadsheets into public or private boards where users and team members can vote, discuss, and prioritize ideas in one place. Smart grouping automatically clusters similar requests, while vote counts surface feature trends so engineering teams know exactly what to build next. It generates a public roadmap that updates as ideas advance and produces synchronized changelogs that notify users when features ship, closing the feedback loop. It supports anonymous guest submissions, seamless setup with no credit card required, and intuitive management of boards, votes, and discussions without manual effort. By unifying feedback collection, prioritization, roadmap publication, and release communication into a single, easy-to-use interface, UserJot empowers SaaS product teams to make data-driven decisions, ship the right features faster, and reduce customer churn.
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Pricing
Starting Price:
$19/month
Pricing Details:
14-day free trial. No credit card required.
Free Trial:
Free Trial available.
Integrations
No integrations listed.
Company Information
Rapidr
Founded: 2020
United States
rapidr.io
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Feedback Board
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Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
Support
Phone Support
Rapidr Frequently Asked Questions
Rapidr Product Features
Customer Feedback
Alerts / Notifications
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Screenshot / Screen Capture
User Testing Tools
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback
Behavior Analytics
Net Promoter Score (NPS)
Surveys
Video Feedback
