Audience

Manufacturing companies in need of a solution to streamline operations, leverage resources and increase profit margins

About RenewityRMA

Define and implement your processes for returns management and product service in record time. Have complete visibility and control over your service operations. Monitor, measure and improve your service operations with ease. Improve the productivity of your product service team and dramatically reduce service times. Setup a customer portal on your website to allow customers to submit RMAs and see their status, enter Tickets, and browse a knowledge base of articles and documents. Customize all aspects of the returns and service process, with custom data, screens, roles, stages, workflow, automation and reporting. Implement one or many processes for different types of RMAs or different product lines and change and refine them anytime, without coding. We have helped many manufacturing companies in different industries with very different product lines define and implement their specific returns and service management tracking solutions.

Other Popular Alternatives & Related Software
Mize Warranty Software
Mize Warranty Software
Mize Warranty software enables global manufacturers to streamline all warranty processes including inspections, registrations, service plans, claims, returns, supplier recovery, and warranty analysis. Mize warranty software helps companies to improve customer satisfaction, reduce warranty costs, and improve product quality. Mize warranty software is easy to use, configure, and integrate. Request a demo now to learn how you can optimize warranty management and maximize service contract sales.
Learn more
SMART Software
SMART Software
Field service management software for every industry. From streamlining routes to in-depth reporting and analysis, SMART Software is with you side by side to help your service company thrive and expand. Our top-notch software support team constantly proves itself to be the best in the business and includes on-site training. Streamline your operations while keeping all of your important customer and business data in one place. Our inventory management, equipment tracking, time management, and reporting boosts your bottom line. Keep track of all aspects of Service Issues, from ticketing and technician routing to inventory control and vehicle maintenance. We forecast vault cash differently than any processor or ATM software on the market. Our customers are returning 20% of their vault cash using ATM SMART. SMART includes a fully integrated, powerful, and successful CRM solution to manage the relationships with your customers, vendors, and sales prospects.
Learn more
ReverseLogix
ReverseLogix
ReverseLogix is the only end-to-end return management system that lets you initiate returns, configure return processing, and even handle repairs. Your complex returns require nuanced solutions, but you can’t find a system that can handle the job. Initiate Returns: • Set up a self-service returns portal integrated with your current systems. • Maintain visibility and control over returns by connecting the customer-facing portal with your commerce platform and warehouse operations. Process Returns: • Set up standardized warehouse workflows to maximize recovery. • ReverseLogix lets you configure workflows for different channels and product SKUs to quickly: Verify the return, Inspect the product, Grade the product Repair Returns: • Set up guided workflows to identify and fix repairable products. • ReverseLogix includes a configurable repairs management module so you can recoup the cost of damaged returns
Learn more
BoldTrail Back Office
BoldTrail Back Office
(9 Ratings)
Complete back office solution built for the cloud and mobile friendly. Simplifies and automates back office work, improving speed and accuracy. Data moves seamlessly throughout the process with no need to manually re-enter anything. Integrates with many CRMs and other tools. Structured implementation and responsive customer service. Additional professional services available. • Transaction Management • Commission Automation • Accounting • Agent Management • Reporting and Analytics In addition to providing functionality for all back office needs, BoldTrail invests heavily in client support: • Knowledgeable, Responsive Customer Service • Integration Marketplace and Open API • Structured Implementation • Detailed Product Documentation • Professional Services
Learn more

Integrations

See Integrations

Ratings/Reviews

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Company Information

Renewity Systems
Founded: 2005
Canada
www.renewityrma.com

Videos and Screen Captures

Play Video RenewityRMA Screenshot 1 RenewityRMA Screenshot 2
Other Useful Business Software
Outgrown Windows Task Scheduler? Icon
Outgrown Windows Task Scheduler?

Free diagnostic identifies where your workflow is breaking down—with instant analysis of your scheduling environment.

Windows Task Scheduler wasn't built for complex, cross-platform automation. Get a free diagnostic that shows exactly where things are failing and provides remediation recommendations. Interactive HTML report delivered in minutes.
Download Free Tool

Product Details

Platforms Supported
Cloud
Training
Documentation
Webinars
Live Online
Support
Online
Phone Support

RenewityRMA Frequently Asked Questions

Q: What kinds of users and organization types does RenewityRMA work with?
Q: What languages does RenewityRMA support in their product?
Q: What kind of support options does RenewityRMA offer?
Q: What other applications or services does RenewityRMA integrate with?
Q: What type of training does RenewityRMA provide?

RenewityRMA Product Features

Customer Service

Alerts / Escalation
Knowledge Base
Performance Metrics
Self Service Portal
Appointment Management
Call Center Management
Email Management
Live Chat
Queue Management
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management