IBM watsonx Orders
Keep your restaurant running smoothly with AI that handles the toughest orders. IBM watsonx Orders is an AI-powered voice agent that accurately takes orders from your drive-thru guests and speeds them to the pay window. It supports a multitude of use cases, including loyalty programs and mobile orders. It knows the customization options of every menu item. It’s aware of what’s available and what’s not. Optimize the drive-thru order-taking experience for guests and crew with an AI-powered voice assistant you can rely on. watsonx Orders can take 87% of orders on average without crew intervention, including orders with complex customizations, mobile pickups, and loyalty codes. It can gracefully hand off to a crew member when needed. Like a veteran crew member, watsonx Orders is friendly and speedy. It keeps dialog to a minimum for maximum throughput, up to 150 cars an hour in a dual-lane drive-thru.
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ConverseNow
Voice AI, or conversational AI, is the newest generation of artificial intelligence for restaurants, a huge step up from the frustrating interactions we’ve all had in the past when talking to automated phone systems. Introduced to guests as virtual ordering assistants, voice AI engages in limitless conversations at once: each with the personable, tailored approach that people expect when speaking to a team member. Combining the ease and efficiency of online ordering with the customizable, high-touch experience of the traditional drive-thru and phone conversations, voice AI automates the previously time-consuming order-taking process with remarkable accuracy. And with national and international QSR brands racing to integrate conversational AI into their operation, voice AI is sweeping the restaurant industry. Our AI brings restaurants into the digital age to solve everyday problems from their non-digital world.
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Retell AI
Retell AI is an advanced platform that enables businesses to build, test, deploy, and monitor AI-powered voice agents for seamless customer interactions. With features like call transfer, appointment scheduling, and knowledge base synchronization, it allows for the creation of lifelike conversations with minimal latency. The platform supports integration with various telephony systems and offers multilingual capabilities, making it suitable for global operations. Retell AI's scalable infrastructure ensures reliable performance, handling high call volumes efficiently. Additionally, it provides robust monitoring tools to analyze call performance and user sentiment, facilitating continuous improvement of voice agents.
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Loman.ai
Loman is a 24/7 AI phone agent designed specifically for restaurants, ensuring that no customer call goes unanswered. It efficiently handles tasks such as taking orders, answering questions, booking reservations, and more, allowing your staff to focus on in-house operations. Loman's humanlike voice AI provides a seamless customer experience, managing inquiries and automating call transfers when necessary. It integrates with leading restaurant POS systems, including Square, Toast, Clover, and Revel, synchronizing orders and reservations directly into your workflow. The AI is trained on your specific business information, enabling it to answer questions about the menu, dietary restrictions, or general inquiries accurately. Loman can handle multiple calls simultaneously, ensuring customers are never put on hold or left unanswered. By implementing Loman, restaurants have reported increased efficiency, reduced missed calls, and enhanced customer satisfaction.
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