Audience
Local businesses (restaurants, hotels, retail stores, beauty salons, franchises), marketing agencies, and communication consultants managing customer reviews and local reputation.
About Up Review
Up Review is a French SaaS platform designed to help local businesses such as restaurants, hotels, retail stores, and franchise networks manage their online reputation and customer engagement. The tool enables businesses to collect Google reviews directly at the point of sale through QR codes or NFC tags, increasing both participation and visibility on search engines.
A key feature is the gamified contest system that encourages customers to leave a review in exchange for a chance to win a prize, making the process more interactive and rewarding. In addition to review management, Up Review offers automated marketing campaigns via SMS and email, fully customizable branding, and real-time performance tracking via a centralized dashboard.
The platform is suitable for both independent businesses and agencies, offering white-label options and multi-account management. Up Review helps physical businesses boost their e-reputation and build stronger customer relationships.