Audience

Enterprise-class companies needing a service desk solution

About ZServiceDesk

ZServiceDesk+ is designed & developed to cater the needs of IT Services Management. Our experts have incorporated ITIL based processes and developed the workflows, which shall help the organization to streamline the IT Support processed. Our unique application architecture makes our application high-performance, highly scalable with most flexible integrations. IT Operations Management is one of the key areas that can affect the whole performance of your organization. Disruption in IT operations leads to direct revenue loss to the organization, hence to manage efficiently, all key elements must be monitored and managed to keep the IT support services uninterrupted. ZServiceDesk is ITIL processes-based ITSM application, designed to use in Enterprise environment. With our unique application architecture, it can meet the scalability, flexibility, availability & higher performance as per the business requirements.

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Pricing

Starting Price:
$300 per year, per user
Free Trial:
Free Trial available.

Integrations

API:
Yes, ZServiceDesk offers API access
No integrations listed.

Ratings/Reviews - 1 User Review

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5
More Reviews Write a Review

Company Information

ZServiceDesk
Founded: 2014
India
www.zservicedesk.com

Videos and Screen Captures

ZServiceDesk Screenshot 1
ZServiceDesk Screenshot 1
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Product Details

Platforms Supported
Cloud
Windows
Training
Documentation
Live Online
Webinars
Support
Phone Support
24/7 Live Support
Online

ZServiceDesk Frequently Asked Questions

Q: What kinds of users and organization types does ZServiceDesk work with?
Q: What languages does ZServiceDesk support in their product?
Q: What kind of support options does ZServiceDesk offer?
Q: Does ZServiceDesk have an API?
Q: What type of training does ZServiceDesk provide?
Q: Does ZServiceDesk offer a free trial?
Q: How much does ZServiceDesk cost?

ZServiceDesk Product Features

EAM

Equipment Management
Facility Management
IT Asset Management
Inventory Management
Maintenance Management
Parts Management
Preventive Maintenance Scheduling
Software License Management
Warranty Management
CMMS
Energy Management
Work Order Management

IT Asset Management

Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Inventory Management
Supplier Management
Asset Tracking
Depreciation Management
IT Service Management
Maintenance Management
Procurement Management
Requisition Management

ITSM

Asset Tracking
Change Management
Configuration Management
Contract/License Management
Incident Management
Problem Management
Release & Deployment Management
Self Service Portal
Availability Management
Dashboard
Project Management

Service Desk

CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Remote Control
SLA Management
Self Service Portal
Procurement Management

ZServiceDesk Verified User Reviews

Write a Review
  • Deepak K.
    Technical
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User, Administrator, Deployment
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Best Ever IT Asset Managment"

    Posted 2023-12-19

    Pros: This product is very easy to use and loaded with features. The best part of this product is that, they can develop additional features within the product just for our organization specific requirement.

    Cons: We could not find anything which can trouble us in the application but Prices are bit high.

    Overall: I have used multiple products but each product has some negative side as well. but with ZServiceDesk I am very satisfied and would surely refer to others.

    Read More...
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