Audience

Companies in need of a customer experience solution to increase satisfaction

About Zinergy

Zinergy is a leading web-based service desk software that gives you the ability to provide quality customer support and help desk services. Zinergy’s service desk software is easy to set up, easy to use and can be flexibly integrated with other business applications. Zinergy’s clear and organized user interface gives you the power to perform any service desk task quickly. Zinergy is web-based customer support and helps desk software, it is offering more than a single solution. It is several web-based support products offered in one package so you get convenience and functionality. Increase the visibility of real-time business operations for the faster, more improved decision that improves performance efficiency. The dashboard provides at glance charting with an instant visual overview. Get increased communication and reporting with the flexibility you needs to be work for your individual organization’s needs.

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Integrations

No integrations listed.

Ratings/Reviews

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Company Information

Zinergy
United States
www.zinergy.com

Videos and Screen Captures

Zinergy Screenshot 1
Zinergy Screenshot 1
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Product Details

Platforms Supported
Windows
Support
Phone Support
Online

Zinergy Frequently Asked Questions

Q: What kinds of users and organization types does Zinergy work with?
Q: What languages does Zinergy support in their product?
Q: What kind of support options does Zinergy offer?

Zinergy Product Features

Customer Service

Knowledge Base
Self Service Portal
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Live Chat
Performance Metrics
Queue Management
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management