Best Text Analytics Software for Cloud
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Compare the Top Text Analytics Software for Cloud as of November 2025
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What is Text Analytics Software for Cloud?
Text analytics software is a type of software used to extract and analyze data from text-based sources. It can be used to uncover meaningful patterns, trends, and insights from large amounts of unstructured data. Text analytics software typically combines natural language processing (NLP) and machine learning techniques to identify desired entities such as people, organizations, locations, topics, or sentiment. This technology can be used in a variety of industries such as healthcare, retail, finance and marketing for purposes like customer feedback analysis or opinion mining. Compare and read user reviews of the best Text Analytics software for Cloud currently available using the table below. This list is updated regularly.
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Kimola Cognitive
Kimola
Kimola Cognitive is a rock-solid Machine Learning Platform that enables users to grab reviews from 20+ channels and analyze + classify customer feedback -or any text data- automatically. Here are the TOP skills of Kimola Cognitive: - Scrape Web and Collect Reviews - Text Analysis with Entity Recognition - Analyze Data with Pre-Built models on Kimola Cognitive Gallery - Create, Train and Store Your Own Custom Models (No Coding Skills are Required) - Create Executive Summary, Generate SWOT Analysis and many powerful marketing materials using GPT Integration - Available in 6 languages (and counting!)Starting Price: $199 / 10000 Queries / month -
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Netigate
Netigate
Netigate is a feedback platform that allows you to collect and manage valuable business insights using online surveys. Specialising in Voice of the Customer and Voice of the Employee feedback, Netigate is the complete GDPR-compliant solution for companies of all sizes. We combine a user-friendly survey platform with in-house expertise to bring you advanced data analysis, numerous survey distribution methods, real-time reporting, expert-crafted templates, text analysis for open-text-answers and much more. -
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OdinText Text Analytics
OdinAnswers
At the intersection of Customer Experience and Business Intelligence, Customer Intelligence reveals the critical connection between your customer's thoughts and feelings and the metrics driving business. Explore gives you the power to develop the Answers your company needs to make impactful decisions. You have collected the thoughts and feelings of your customers in various feedback, survey and customer support systems. Start putting this data into OdinExplore to understand at scale. Find which topics are most impactful to your customers by exploring the topics in their feedback. Explore auto-terms, create important topics, apply dictionaries, and analyze emotions and sentiment. Create segments based on specific demographics, ratings, or time periods to discover and highlight the distinctions between different groups of people. Run multiple experiments to gain new perspectives on different customer segments, products, and more.Starting Price: $999 per month -
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VizRefra
VizRefra
Analyze text with viztext 2D & 3D mapping text analysis topic modeling, sentiment analysis, word cloud. A unique machine learning algorithm to visualize topics in the text you want to discover. Text analysis provides topic modelling with navigation through 2D/ 3D maps. Uses referential framework to make logical relational topic analysis with zoom-in and zoom-out features on 2D and 3D maps including colorful word cloud. Analysis on the level of sentiment in the text with pie chart on ratio between positive, negative and neutral. Graphs top entities in the text with percentage as well as highlights in the text with entity type: government, person, organization, etc. Simple drag and drop, upload text file or paste text from the web or social media posts or enter HTTP address for a website that contains text article you like to analyze.Starting Price: $25 -
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MeaningCloud
MeaningCloud
MeaningCloud is the easiest, most powerful, and most affordable way to extract the meaning from unstructured content: documents, articles, social conversations, web content, etc. We provide text analytics products to extract the most accurate insights from any content in many languages. And we do it SaaS and On-prem. We work for different industries (pharma, finance, media, retail, hospitality, telco, etc.) developing personalized and industry-oriented solutions. Pay only for what you use, without any activation fees, minimum time commitment and with the most generous free plan of the market. If you don't like it, you can stop using it, just like that. Without software to install or infrastructure to deploy. All the reliability and scalability of solutions in the cloud, and the possibility of testing it for free.Starting Price: $99 per month -
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Delighted
Delighted
Delighted is a turnkey customer experience platform that helps high-growth businesses and established enterprises like Allbirds, Instacart, Invision, Opentable, Affirm, Peloton, Doordash, and thousands of others improve customer loyalty with actionable feedback. Incorporate customer feedback into your business strategy in minutes, not weeks. Customize NPS, CSAT, CES, and emoji survey templates directly in Delighted. Send surveys to customers through convenient channels: email, SMS text, in-app, on your website, or via link URL. Set up 2-click integrations: - Trigger surveys and sync real-time feedback into your existing toolset, e.g. Slack, Salesforce, Shopify, Stripe, Hubspot, and more. Surface trends that require immediate attention with AI-driven survey text analysis, pre-built reports, and role-based dashboards - Act quickly with alerts and email digests you can customize by department, so feedback reaches those who can make a difference.Starting Price: Free -
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Watson Natural Language Understanding is a cloud native product that uses deep learning to extract metadata from text such as entities, keywords, categories, sentiment, emotion, relations, and syntax. Get underneath the topics mentioned in your data by using text analysis to extract keywords, concepts, categories and more. Analyze your unstructured data in more than thirteen languages. Out-of-the-box machine learning models for text mining provide a high degree of accuracy across your content. Deploy Watson Natural Language Understanding behind your firewall or on any cloud. Train Watson to understand the language of your business and extract customized insights with Watson Knowledge Studio. Maintain ownership of your data with the assurance that your data is safe and secure. IBM will not collect or store your data. By using our advanced natural language processing (NLP) service, we give developers the tools to process and extract valuable insights from unstructured data.Starting Price: $0.003 per NLU item
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LoopVOC
LoopVOC
The voice of your customer comes from more than just surveys. Customer feedback insights. Aggregated across channels, analyzed with AI in real-time, and delivered to SaaS leaders to drive better growth strategies using LoopVOC. All of your customer feedback together and analyzed in one place. AI-powered text analytics serve up customer insights so that you can spend less time searching for the problem and more time creating the solutions. And because our topic-modeling is out-of-the-box, and specific to B2B SaaS, your team can get started right away. It’s real time voice of the customer. No more guessing about what customers want. With visibility into the greatest risks and opportunities across the customer journey, your team can proactively identify issues impacting growth and build a collaborative customer program that drives impact for your customers and your bottom line.Starting Price: $149 per month -
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Repustate
Repustate
Repustate provides world-class AI-powered semantic search, sentiment analysis and text analytics for organizations globally. It gives businesses the capability to decode terabytes of information and discover valuable, actionable, business insights more astutely than ever. From our esteemed clients in the Healthcare industry, to recognised leaders in Education, Banking or Governance, Repustate provides continuous deep dives into complex integrated data across industries. Our solution drives sentiment analysis and text analytics for social media listening, Voice of Customer (VOC), and video content analysis (VCA) across platforms. It encompasses the plethora of slangs, emojis and acronyms superseding the rules of formal language in social media. Whether it’s data from Youtube, IGTV, Facebook, Twitter or TikTok, or your own customer review forums, employee surveys, or EHRs, you can identify the critical aspects of your business precisely.Starting Price: $299 per month -
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Dovetail
Dovetail Research
Dovetail is an AI-native customer intelligence platform that transforms customer conversations, documents, and surveys into actionable insights to drive better product decisions. It automatically analyzes call transcripts, survey responses, support tickets, and feedback to deliver fast, accurate reports that empower teams across product, marketing, sales, and customer experience. With integrations into Slack, Microsoft Teams, and popular tools like Notion and Zapier, Dovetail brings the voice of the customer directly to where teams work. The platform supports recruiting verified consumers and professionals for research, making customer feedback collection efficient and scalable. Trusted by Fortune 500 companies like Amazon, Deloitte, and Atlassian, Dovetail helps build a culture of customer-centricity through continuous insight sharing. Its AI-powered features reduce manual workload and accelerate understanding of user needs.Starting Price: $29/user/month -
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TextRazor
TextRazor
The TextRazor API helps you extract and understand the Who, What, Why and How from your news stories with unprecedented accuracy and speed. Entity Extraction, Disambiguation and Linking. Keyphrase Extraction. Automatic Topic Tagging and Classification. All in 12 languages. Deep analysis of your content to extract Relations, Typed Dependencies between words and Synonyms, enabling powerful context aware semantic applications. Rapidly extract custom products, companies and build problem specific rules for tagging your content with your own categories. TextRazor offers a complete cloud or self-hosted text analysis infrastructure. We combine state-of-the-art natural language processing techniques with a comprehensive knowledgebase of real-life facts to help rapidly extract the value from your documents, tweets or web pages.Starting Price: $200 per month -
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Find specific answers and trends from documents and websites using search powered by AI. Watson Discovery is AI-powered search and text-analytics that uses innovative, market-leading natural language processing to understand your industry’s unique language. It finds answers in your content fast and uncovers meaningful business insights from your documents, webpages and big data, cutting research time by more than 75%. Semantic search is much more than keyword search. Unlike traditional search engines, when you ask a question, Watson Discovery adds context to the answer. It quickly combs through content in your connected data sources, pinpoints the most relevant passage and provides the source documents or webpage. A next-level search experience with natural language processing that makes all necessary information easily accessible. Use machine learning to visually label text, tables and images, while surfacing the most relevant results.Starting Price: $500 per month
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TAS Insight Engine
Precognox
Discovering, extracting, retrieving and finding the value in your enterprise data is all about getting insights. TAS Insight Engine provides you all the essential insights leading you to the right business decision. Getting insight means a kind of information extraction out of enterprise data, with the aim of supporting the business decision making. It is obvious why getting insight plays a major role nowadays, since understanding your data and obtaining results and answers are essential to face the challenges of today’s business world. In all areas or sectors, always. To make this possible, TAS Insight Engine combines the latest achievements as benefits of text analytics, Natural Language Processing (NLP) and Machine Learning (ML).Starting Price: €550 EUR / month / user -
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Copyleaks
Copyleaks
We’re a leading AI text analysis platform dedicated to empowering businesses and educational institutions as they navigate the ever-evolving landscape of genAI through responsible AI innovation, balancing technological advancement with integrity, transparency, and ethics. Since our founding in 2015, we’ve harnessed the power of AI to empower authenticity and originality. With an award-winning suite trusted by millions, we ensure AI governance and responsible AI adoption, safeguard IP, confirm copyright compliance, and maintain academic integrity with comprehensive content detection. Copyleaks, where technology meets integrity. The AI Grader By Copyleaks is a cutting-edge AI test grader that boosts efficiency, reduces errors, removes all bias, and accurately grades thousands of tests in minutes.Starting Price: $7.99 -
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Alibaba Cloud Machine Learning Platform for AI
Alibaba Cloud
An end-to-end platform that provides various machine learning algorithms to meet your data mining and analysis requirements. Machine Learning Platform for AI provides end-to-end machine learning services, including data processing, feature engineering, model training, model prediction, and model evaluation. Machine learning platform for AI combines all of these services to make AI more accessible than ever. Machine Learning Platform for AI provides a visualized web interface allowing you to create experiments by dragging and dropping different components to the canvas. Machine learning modeling is a simple, step-by-step procedure, improving efficiencies and reducing costs when creating an experiment. Machine Learning Platform for AI provides more than one hundred algorithm components, covering such scenarios as regression, classification, clustering, text analysis, finance, and time series.Starting Price: $1.872 per hour -
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SurveySensum
SurveySensum
AI Text Analytics Software – Revolutionize Your VOC Analysis Turn 10,000 pieces of customer feedback into actionable insights — in just 5 minutes with 99% accuracy. SurveySensum’s AI-powered Text Analytics Software helps businesses automatically identify customer issues, sentiment, and emerging themes from open-ended feedback across channels like chat, emails, product reviews, social media, and call transcripts. Unlike traditional manual tagging tools, SurveySensum’s AI eliminates repetitive work and delivers high-accuracy, real-time insights — so you can make faster decisions and act on what matters most. The platform also allows you to refine and train the AI model with custom tags for better precision and control. Whether you're running NPS, CSAT, or Voice of Customer (VoC) programs, this tool helps CX, product, and marketing teams uncover key drivers of satisfaction and dissatisfaction — instantly.Starting Price: $99 per month -
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PrepAI
PrepAI
PrepAI helps the content leaders and exam administrators in saving time and reducing human errors while generating the question papers for offline or online exams. PrepAI provides supportive state assessment that boosts student achievement. Programs offer realistic assessment rehearsals as well as consistent practice based on artificial intelligence. The initiative aims to improve student learning in schools, edtech businesses and educational institutions. Our artificial intelligence platform and collaborative platforms were developed by Edtech professionals, and innovative engineers. PrepAI uses Natural Language Processing technique for text analysis engine so the evaluation is effective and has a higher impact on the learning. The team of product experts at PrepAI develops the best solutions for individuals and organizations based on their unique requirements. It also contributes to a rigorous study program aligned to standards that can better prepare students to succeed inStarting Price: Free -
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MonkeyLearn
MonkeyLearn
MonkeyLearn makes it simple to clean, label and visualize customer feedback — all in one place. Powered by cutting edge Artificial Intelligence. All-in-one text analysis and data visualization studio. Gain instant insights when you run an analysis on your data. Use ready-made machine learning models, or build and train your own – code free. Discover our templates, tailored for different business scenarios and equipped with pre-made text analysis models and dashboards. Identify the topics and interests that matter most to target markets. Execute demand generation and sales strategies based on accurate analyses of customer opinions and feelings. Slice and dice your survey responses by requests, intent, and sentiment. See more than the survey intended.Starting Price: $99 per month -
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Semantria
Lexalytics
Semantria is a natural language processing (NLP) API from Lexalytics, leaders in enterprise sentiment analysis and text analytics since 2004. Semantria offers multi-layered sentiment analysis, categorization, entity recognition, theme analysis, intention detection and summarization in an easy-to-integrate RESTful API package. Semantria is totally customizable through graphical configuration tools, supports 24 languages, and can be deployed across private, public and hybrid clouds. Semantria scales effortlessly from single servers to entire data centers and back again to meet your on-demand processing needs. Integrate Semantria to add powerful, flexible text analytics and natural language processing capabilities to your cloud-based data analytics products or enterprise business intelligence infrastructure. Or add Lexalytics storage and visualization tools to create a complete business intelligence platform for storing, managing, analyzing and visualizing text documents. -
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Etuma
Etuma
Etuma text analysis service turns all your open-ended customer feedback into consistent and actionable information. You receive high volumes of open-text feedback comments from multiple channels, and you struggle with systematically turning them into actionable insight in a timely manner. Manually reading and categorizing all comments is slow, expensive, and inconsistent. You’ve tried keyword analysis, but it doesn’t provide statistically meaningful or actionable information. Feedback results from different processes and channels are not aggregated, so a lot of valuable information gets lost in organizational silos where it can only be utilized by those who have access to it. Etuma has existing connectors to dozens of survey, customer experience management, and contact center platforms. You can also connect any spontaneous feedback channel like email or webforms. -
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Mopinion
Mopinion
All-in-One User Feedback Software for Digital Channels. Mopinion helps digital enterprises listen, understand, and act across all digital touchpoints (web, mobile, and email). Mopinion enables its users to create customisable online feedback forms (including various CX metrics such as NPS, CES, and CSAT) and trigger them based on rules such as mouse movement, time on page, exit intent and much more. It also includes comprehensive visualisation in customisable dashboards as well as text analysis and smart labeling capabilities. To act upon feedback or collaborate among members of your digital team, users can make use of proactive alerts, role-based views and connect to PM tools such as Trello or Asana. +Customisable feedback forms +Real-time statistics +API integrations +Various CX metrics +Text analytics +Advanced reporting capabilities Pricing for Mopinion starts at $35 (USD)/month.Starting Price: $229/month -
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Inqwise
Inqwise
Create survey with our free and easy to use online survey tool. You can create unlimited surveys with unlimited questions, add logo and customize your survey theme that match your brand, our survey tool makes it easy to create great looking surveys. Collect responses to your survey using multiple collectors. Share a link to your survey through email, Facebook, Twitter or your blog. Embed survey directly into your web page. Make survey analysis easy with a full set of reporting features such as real-time summary, pivot tables, segmentation tools, trend analysis, and text analytics. Export your survey data to Excel, CSV. Inqwise is an online survey software tool that makes it easy to create online surveys. Whether you're looking for to do an advanced survey or gather customer feedback. Inqwise can help you create online surveys to collect and analyze data.Starting Price: $7.95 per user per month -
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Worthix
Worthix
Surveys alone can’t cover all you need to know about your customer’s decisions. Our conversational AI augments your VOC program and eliminates survey blind spots. LUCI, our AI engine, orchestrates dynamic one-on-one conversations led by your customers that deliver qualitative insights at a quantitative scale. Invite customers to converse with LUCI during moments like post-sale, customer service interaction, renewal, or churn to find pains and opportunities at their source. Worthix connects your customer experiences with share-of-wallet, loyalty, and churn so you can drive revenue, avoid misguided costs and reduce the risk of strategic misses. Enterprise-level companies often use artificial intelligence on the back end for open-ended text analysis. But even the most powerful analytics are limited to the range of available answers to the questions you ask. -
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Azure Text Analytics
Microsoft
Mine insights in unstructured text using NLP—no machine-learning expertise required—using text analytics, a collection of features from Cognitive Service for Language. Gain a deeper understanding of customer opinions with sentiment analysis. Identify key phrases and entities such as people, places, and organizations to understand common topics and trends. Classify medical terminology using domain-specific, pretrained models. Evaluate text in a wide range of languages. Identify important concepts in text, including key phrases and named entities such as people, events, and organizations. Examine what customers are saying about your brand and analyze sentiments around specific topics through opinion mining. Extract insights from unstructured clinical documents such as doctors' notes, electronic health records, and patient intake forms using text analytics for health. -
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INFOFISCUS
Infometry
Financial planning and budgeting is no longer a daunting task. Most scalable finance dashboards, scorecards and advanced analytics solution. End to end solution for end to end organizational analytics. Automation and scheduling of file transfer is a click away. Supports team drive and shared drive. Create, delete or update files. Permission access control and comment replies. Automated data transfers. Cloud based comprehensive analytics solutions for finance, sales operation and supply chain. Infometry is a world-class technology and Data Management Solutions, an analytics solutions provider focused on delivering solutions for data warehouse implementations, enterprise performance management (EPM), business intelligence (BI), big data analytics, predictive analytics and enterprise search, and text analytics. Our guiding principles steer us in our mission to help clients realize their full potential by delivering business insights to increase profitability, and revenue. -
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InfoNgen
EPAM Systems
InfoNgen is a text analytics and sentiment analysis solution that automatically finds actionable insights hidden in mountains of data. Find, share and analyze only critical information, from structured and unstructured data, to dramatically free up your teams' time to make more informed, strategic decisions. With its proprietary tools for text analytics and sentiment analysis, InfoNgen lets you uncover patterns, trends and anomalies hidden deep within your data. InfoNgen is the only text analytics product available that offers its distinct use cases combined with its powerful features, arming your employees with the information they need to make better decisions, faster. Through its powerful intelligent search capabilities, text analytics features, customizable delivery options and prebuilt industry taxonomies, InfoNgen gives businesses a resource to find critical information, immediately. -
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Access, explore and prepare data while discovering new trends and patterns. SAS Visual Data Science helps you create and share smart visualizations and interactive reports through a single, self-service interface. It uses machine learning, text analytics and econometrics capabilities for better forecasting and optimization, plus it manages and registers SAS and open-source models within projects or as standalone models. Visualize and discover relevant relationships in your data. Create and share interactive reports and dashboards, and use self-service analytics to quickly assess probable outcomes for smarter, more data-driven decisions. Explore data and build or adjust predictive analytical models with this solution running in SAS® Viya®. Data scientists, statisticians, and analysts can collaborate and iteratively refine models for each segment or group to make decisions based on accurate insights.
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Hyland Document Filters
Hyland
Document Filters is an SDK that can be leveraged for various applications, such as content indexing, e-discovery, data migration, feeding data into AI/ML models and much more by extracting data from unstructured sources. It gives software developers the ability to perform deep inspection, data extraction, output manipulation and conversion for virtually any type of document and language. -
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Moderation API
Moderation API
The Moderation API automates text analysis using state-of-the-art artificial intelligence, so you can become more efficient, privacy-friendly, and scale faster.Starting Price: $49/month -
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Atomic Intelligence
Atomic Intelligence
Atomic Intelligence provides a web-based service for the automated analysis of text content. We monitor large volumes of content, such as news, social media, and regulatory filings, and detect the opinions expressed along with mentions of company names, products, and topics. Our service is used by investment firms who use the data as part of their proprietary trading strategies, by consumer product companies who need to understand what their customers are saying, and by technology companies who want to outsource text analysis. Atomic Intelligence scans text to find mentions of companies, products, sentiment, topics, and more. Natural language processing and machine learning is used to identify important mentions, which may be explicit or implicit in the text. Atomic Intelligence works with any type of unstructured content. Upload files through the web interface, or via an API, or customize Atomic to perform automated scheduled fetching from your chosen sources.