Best Unstructured Data Analysis Tools

Medallia allows you to thoughtfully and systematically engage your users with targeted, in-the-moment surveys across digital and traditional touchpoints. Our easily implemented survey solutions ensure you're gathering relevant, actionable data to make measurable customer impact. Once the customer survey data is collected, Medallia's AI technology uses machine learning to analyze structured and unstructured data to uncover sentiment, find commonalities, predict behavior, anticipate needs and prescribe actions to improve experiences. Build the most effective surveys for your customer journeys. Rapidly manage change and innovation to every aspect of your experience management program—from design to emails, questions and translations—with sophisticated targeting logic, flexible conditioning and distribution. Medallia surveys allow you to

Analyze data, collaborate on insights, and build your research repository. Discover opportunities and become a hero in your team. Discover patterns across a variety of qualitative research methods, unstructured data, and video files. Dovetail is analysis software you’ll love to use. Dovetail is a powerful way to discover patterns across interviews, usability testing, survey responses, and more. Organize tags into a hierarchy with intuitive controls like drag & drop, and extend your project with global tags. Turn qualitative data into quantitative data with highlights, and visualize your work with a variety of beautiful charts. Simply select text and highlight to add tags. Transcribe video recordings, discover patterns across interviews, usability tests, survey responses, and more. Turn qualitative data into quantitative data. Chart, filter, and segment themes across interview notes, transcripts, survey responses, and more.