Best Small Business Virtual Receptionist Services

Compare the Top Small Business Virtual Receptionist Services as of January 2026

What are Small Business Virtual Receptionist Services?

Virtual receptionist services offer businesses access to remote, professional receptionists—either human or digital—who manage incoming calls, customer inquiries, scheduling, and appointment bookings. These services are perfect for small businesses, startups, or remote teams seeking an efficient call management solution without the cost of hiring a full-time in-house receptionist. Virtual receptionists, whether human or automated, typically answer calls, screen and route them to the appropriate person or department, take messages, and assist with basic administrative tasks like appointment scheduling and customer support. Many services also include features such as call forwarding, voicemail, and call tracking to enhance customer service and ensure important calls are never missed. Compare and read user reviews of the best Small Business Virtual Receptionist services currently available using the table below. This list is updated regularly.

  • 1
    Answering Service Care

    Answering Service Care

    Answering Service Care

    Answering Service Care (ASC) is a 24/7 live answering service for 3500+ businesses nationwide, serving all industries, including law firms, doctor's offices, insurance agencies, financial advising firms, and many more. ASC provides trained customer service professionals who can greet callers, perform lead intakes, schedule appointments, transfer calls, or relay messages directly. The customer service personnel who answer your calls are industry-trained professionals who know how to handle customer queries, so your clients can expect reliable and accurate messages at all times. Never miss another call. Answer all live chats. Give a great first impression to your customers. Capture all important messages, 24/7. Save money on full-time receptionists. Integrate with 5000+ applications. Web and Mobile App. Payment IVR. HIPAA and PCI Compliant. Powered by the Smiling Faces That Care.
    Starting Price: $49 for 30 minutes
  • 2
    FetchDesk AI

    FetchDesk AI

    FetchDesk AI

    FetchDesk AI is a 24/7 virtual receptionist designed specifically for pet care businesses such as groomers, pet resorts, and veterinarians. It answers calls instantly, automates appointment bookings, converts new clients, and manages vaccine compliance without the need for extra staff. The system integrates seamlessly with popular pet care platforms like Gingr and MoeGo via API. FetchDesk uses advanced voice AI to provide natural, human-like responses and quick latency, ensuring a smooth customer experience. It also automates vaccine record updates by calling vets before check-in, preventing appointment turn-aways. Pet care professionals save over 100 hours per month and see up to 40% more revenue per appointment with FetchDesk AI.
    Starting Price: $500/month
  • 3
    LEX Reception

    LEX Reception

    LEX Reception

    We're dedicated to helping your practice grow. As a specialist legal answering service, we cover your calls so you can focus on your caseload. At LEX we focus on talent, not proximity. This means we recruit the best candidates, not the closest. Without the distractions of an open office or the confinement of a cubicle, our receptionists take care of your calls in a personal and professional way. LEX offers tools to help your business be more sustainable, productive and flexible, from Anywhere. Check your messages between court cases, on the go or at home. Your mobile app and client dashboard are simple, innovative and accessible. Save time, grow your client base and boost your bottom line. No waiting time and no downloads. Just invite people to the room and join directly in the browser.
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