Investigating - We are currently investigating an issue involving connecting or reconnecting Facebook channels in which an error appears, blocking the process.
Our engineers are looking into the cause.
Dec 29, 2025 - 14:48 UTC
Our engineers are looking into the cause.
Dec 29, 2025 - 14:48 UTC
Identified - The issue has been identified. Our Engineering team are investigating causes of instability to the affected services.
Dec 29, 2025 - 08:03 UTC
Dec 29, 2025 - 08:03 UTC
Investigating - We are currently experiencing an issue where new Queries and Quick Searches cannot be created or edited in our Consumer Research & Listen platforms.
This issue has been escalated to our Engineering Team for further investigation. We sincerely apologise for any inconvenience or disruption this causes.
Dec 29, 2025 - 00:56 UTC
This issue has been escalated to our Engineering Team for further investigation. We sincerely apologise for any inconvenience or disruption this causes.
Dec 29, 2025 - 00:56 UTC
Consumer Intelligence
Partial Outage
Consumer Research Application
Partial Outage
Data Collection
Operational
Brandwatch Help Center
Operational
Brandwatch Consumer Research API
Operational
Brandwatch Data Upload API
Operational
Vizia Admin
Operational
Vizia Command Center
Operational
Brandwatch Reviews
Operational
Social Media Management
Partial Outage
Platform
Degraded Performance
Publish
Operational
Engage
Operational
Audience
Operational
Advertise
Operational
Measure
Operational
Benchmark
Operational
Listen
Partial Outage
Filestack API
Operational
Cloud Elements EU Production
Operational
Influence (Paladin)
Operational
Influence
Operational
Influence Platform
Operational
Discover
Operational
Influencer's CRM
Operational
Campaigns
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance