Incidents reported on status page for Tatum https://status.tatum.io/ https://d1lppblt9t2x15.cloudfront.net/logos/b6b18ac96c25dbb66caf7e88c667a8a4.png https://status.tatum.io/ en https://status.tatum.io/ Mon, 22 Dec 2025 04:59:43 +0000 https://status.tatum.io/#36aadeb847d9f837eb83f8384a988211007c452e483aafaa31b0684b113f03f2 Bitcoin Mainnet REST API recovered https://status.tatum.io/ Mon, 22 Dec 2025 04:48:37 +0000 https://status.tatum.io/#36aadeb847d9f837eb83f8384a988211007c452e483aafaa31b0684b113f03f2 Bitcoin Mainnet REST API went down https://status.tatum.io/ Fri, 19 Dec 2025 15:20:41 +0000 https://status.tatum.io/#bec233f1eb1607224f82ca58098c3a84a0b389698238b172c7aa040b1078a1cd Bitcoin Mainnet REST API recovered https://status.tatum.io/ Fri, 19 Dec 2025 14:52:47 +0000 https://status.tatum.io/#bec233f1eb1607224f82ca58098c3a84a0b389698238b172c7aa040b1078a1cd Bitcoin Mainnet REST API went down https://status.tatum.io/incident/790735 Fri, 19 Dec 2025 12:21:00 -0000 https://status.tatum.io/incident/790735#2759079b27e0e8c06a2267dfa010ec066e0dc6b6057ad51a24783fbd10fb1298 The network has resumed block production. Our nodes are successfully following the tip. https://status.tatum.io/incident/790735 Fri, 19 Dec 2025 12:21:00 -0000 https://status.tatum.io/incident/790735#2759079b27e0e8c06a2267dfa010ec066e0dc6b6057ad51a24783fbd10fb1298 The network has resumed block production. Our nodes are successfully following the tip. https://status.tatum.io/ Fri, 19 Dec 2025 11:44:43 +0000 https://status.tatum.io/#41f8907467d531ac9f1be14b37959a64fcd233c8db2e7e0395d3f0949a52cea4 Litecoin Testnet REST API recovered https://status.tatum.io/ Fri, 19 Dec 2025 09:44:29 +0000 https://status.tatum.io/#41f8907467d531ac9f1be14b37959a64fcd233c8db2e7e0395d3f0949a52cea4 Litecoin Testnet REST API went down https://status.tatum.io/incident/790735 Fri, 19 Dec 2025 08:50:00 -0000 https://status.tatum.io/incident/790735#f00d6f004390032909e16963e3f86c84b87d82e5485f75f3669af0530013475d We are observing a Network Halt with Block production on Litecoin (Testnet) - https://blockexplorer.one/litecoin/testnet - https://blockexplorer.one/litecoin/testnet/blockId/4475519 https://status.tatum.io/incident/790735 Fri, 19 Dec 2025 08:50:00 -0000 https://status.tatum.io/incident/790735#f00d6f004390032909e16963e3f86c84b87d82e5485f75f3669af0530013475d We are observing a Network Halt with Block production on Litecoin (Testnet) - https://blockexplorer.one/litecoin/testnet - https://blockexplorer.one/litecoin/testnet/blockId/4475519 https://status.tatum.io/incident/788496 Thu, 18 Dec 2025 12:19:00 -0000 https://status.tatum.io/incident/788496#0084f80d02cc53c64a5f35722d82a8498163aff685ffbb4ee61f3fe009fd6011 We have monitored the network over the past six hours, and performance has remained stable. That said, the Polygon Foundation has identified issues affecting the block range 80440819–80443486, which will be addressed through upcoming node updates. https://status.tatum.io/incident/788496 Thu, 18 Dec 2025 04:57:00 -0000 https://status.tatum.io/incident/788496#8eff1c55a7563b107f6f9685405614b5afb4e2a37717977b2b3cd954cd60ed0f The Polygon Foundation has released a Hotfix. The team is working with this update. However, there's additional hotfixes required on bad block data. We will provide an update as soon as there's more information we can share. https://status.tatum.io/incident/788496 Wed, 17 Dec 2025 22:00:00 -0000 https://status.tatum.io/incident/788496#c9fe5c2196ad743f1721f179e2c62a2dcf53c43c886a8150b1f0233ba89b13b5 Block data is currently not up to date due to nodes not progressing. Polygon team is aware and is investigating. https://status.tatum.io/incident/788496 Wed, 17 Dec 2025 18:30:00 -0000 https://status.tatum.io/incident/788496#0ede19888ec95e8781e14b404c559d0d0fe46f3424e776abbf10f67bc85ab971 Polygon (Mainnet) is experiencing a halt with block production. - https://status.polygon.technology/incidents/9ysh9zczb8ml - https://polygonscan.com/ https://status.tatum.io/incident/786790 Wed, 17 Dec 2025 09:19:00 -0000 https://status.tatum.io/incident/786790#fe808423ac67f90c0ff49e0b1054afcadb384de6572ccade4cc9047b87100a64 The service has been reestablished at full capacity https://status.tatum.io/incident/785150 Tue, 16 Dec 2025 15:28:09 -0000 https://status.tatum.io/incident/785150#3207a2849069ed4fe346224aa6ff6516c0c2c86b5ad05c271777e2cd242a4dc5 Maintenance completed https://status.tatum.io/incident/785150 Tue, 16 Dec 2025 07:00:09 -0000 https://status.tatum.io/incident/785150#0fc9f4c706683378544ca1f86e7e297cf3d532abd61ee0a825a0ccd0360658d2 The Cronos Foundation has announced a breaking Upgrade with a minimum estimated downtime of ~30 min. Affected services: - The upgrade is scheduled at block height 45062800 - Cronos EVM Mainnet block production; - Cronos EVM Mainnet Explorer (https://explorer.cronos.org/); - Cronos EVM Mainnet IBC transactions; - Cronos EVM Mainnet endpoints (https://evm.cronos.org/ , https://rpc.cronos.org/...); - https://github.com/crypto-org-chain/cronos/releases/tag/v1.6.1 https://status.tatum.io/incident/786790 Mon, 15 Dec 2025 14:20:00 -0000 https://status.tatum.io/incident/786790#68a22ca8bef91e8d4383224fefbe714dd75b677a5005effd583d290bb15ea508 The platform remains operational in a degraded state. We have implemented a mitigation by rerouting TON v3 Indexer (Mainnet) traffic to restore partial availability. The service is now responding; however, customers may experience intermittent errors or reduced throughput under higher load. We will provide an update as soon as we have more information we can share. https://status.tatum.io/incident/786790 Mon, 15 Dec 2025 07:50:00 -0000 https://status.tatum.io/incident/786790#243c3d907c50898dca9013ae64a856fb1bac7c38d122ae4601ac640ea806d1d2 We are currently experiencing an outage with TON v3 Indexer (Mainnet) The team is working to reestablish the service. We will provide an update as soon as more information is available. https://status.tatum.io/incident/783758 Wed, 10 Dec 2025 13:45:00 -0000 https://status.tatum.io/incident/783758#cc3ae374db5b488f73a6eee4550204fc5b67ff7e9c563b0dcbe07ef71764588e The incident has been resolved. https://status.tatum.io/incident/783758 Wed, 10 Dec 2025 13:45:00 -0000 https://status.tatum.io/incident/783758#cc3ae374db5b488f73a6eee4550204fc5b67ff7e9c563b0dcbe07ef71764588e The incident has been resolved. https://status.tatum.io/incident/783758 Wed, 10 Dec 2025 13:42:00 -0000 https://status.tatum.io/incident/783758#95dc54d697ef8810ed2ed03c32ad2921128bcfbf5c7ce392f8c6c8ce3d0ffed1 The team is confident we've isolated the root cause, and mitigation is underway. https://status.tatum.io/incident/783758 Wed, 10 Dec 2025 13:42:00 -0000 https://status.tatum.io/incident/783758#95dc54d697ef8810ed2ed03c32ad2921128bcfbf5c7ce392f8c6c8ce3d0ffed1 The team is confident we've isolated the root cause, and mitigation is underway. https://status.tatum.io/incident/783758 Wed, 10 Dec 2025 12:35:00 -0000 https://status.tatum.io/incident/783758#e64013374359d0b4be634df16f3632e52ca3471c5a63fa999ba5ee22ea1a355e We are experiencing an outage with Zcash (Mainnet) The team is investigating https://status.tatum.io/incident/783758 Wed, 10 Dec 2025 12:35:00 -0000 https://status.tatum.io/incident/783758#e64013374359d0b4be634df16f3632e52ca3471c5a63fa999ba5ee22ea1a355e We are experiencing an outage with Zcash (Mainnet) The team is investigating https://status.tatum.io/incident/781300 Tue, 09 Dec 2025 19:50:00 -0000 https://status.tatum.io/incident/781300#f604771a02c4aa86a0e77ccfe86692408cb630cc46cc298105a040d183e059d5 We have observed sustained good performance since our last update. https://status.tatum.io/incident/770347 Tue, 09 Dec 2025 17:47:34 -0000 https://status.tatum.io/incident/770347#6e357029fdbf9286e961ba49a286326e58b47b0354894def43821ea13a9a9334 Maintenance completed https://status.tatum.io/incident/781300 Tue, 09 Dec 2025 16:10:00 -0000 https://status.tatum.io/incident/781300#e0177bac5d1d7cc3fba2a0b1079de78af302e6acfe612d6d39a32f0b45064c10 Several fixes have been deployed, and performance has improved across clusters. We’re actively monitoring. https://status.tatum.io/incident/781300 Tue, 09 Dec 2025 10:07:00 -0000 https://status.tatum.io/incident/781300#5055bb939399dd6dbf91d7bf8dae791a174ad653c9b02661ce2dd98abce41da7 We believe we’ve identified the root cause. The team is working on implementing the appropriate fixes. https://status.tatum.io/incident/770347 Tue, 09 Dec 2025 10:00:34 -0000 https://status.tatum.io/incident/770347#badc81b3afb255c25f2523d3df4ab2570082ab1d1a3b02ad2717c43e21dd3748 Polygon Mainnet is undergoing a Hard Fork on Tuesday, Dec 9th at 10.00 UTC for Madhugiri AND MadhugiriPro (block 80084800) - https://forum.polygon.technology/t/bor-v2-5-0-and-erigon-v3-3-0-for-amoy-and-mainnet/21413 - https://github.com/0xPolygon/erigon/releases/tag/v3.3.0 - https://github.com/0xPolygon/bor/releases/tag/v2.5.0 No downtime is expected https://status.tatum.io/incident/755418 Mon, 08 Dec 2025 09:03:00 -0000 https://status.tatum.io/incident/755418#f7516a4441bd80c51b392de4a766b0ed9253dd4bbcaf75c98f92009ede75e298 We have restored debug_trace methods. We appreciate your patience and understanding. https://status.tatum.io/incident/781300 Sun, 07 Dec 2025 09:05:00 -0000 https://status.tatum.io/incident/781300#f10312dd7639408557a69ec98fa53aa6862c7d6051d7ad4be14e53d35676efbc The team continues working to restore chain performance https://status.tatum.io/incident/781300 Fri, 05 Dec 2025 12:08:00 -0000 https://status.tatum.io/incident/781300#89519a71313a844f9ca3fee820bff6d0cd277b5b950691ff8d3d80afbf149222 We are experiencing a service degraded with (SUI Mainnet) The team is investigating. We will provide an update as soon as we have more information we can share. https://status.tatum.io/incident/780639 Fri, 05 Dec 2025 09:16:00 -0000 https://status.tatum.io/incident/780639#e6c213316dbaedf593179e4945c39ef3ca3b9c3bcea9a91500377a203f2bbb02 It seems Cloudflare has resolved the situation and services are back up. https://status.tatum.io/incident/780639 Fri, 05 Dec 2025 09:07:00 -0000 https://status.tatum.io/incident/780639#affb27489b333a154384f32614a2531f9aeff6467cd0180a681c7dfd38ed62a5 Due to a widespread outage at Cloudflare, api.tatum.io and other our domains are impacted. Some chains accessed via *.gateway.tatum.io might also be unavailable at this time. We are monitoring the situation. More info: https://www.cloudflarestatus.com/incidents/lfrm31y6sw9q https://status.tatum.io/incident/777497 Mon, 01 Dec 2025 16:21:00 -0000 https://status.tatum.io/incident/777497#a733ab735678486fa105416e8a07c84ee30b35fd774ad38e18cc44b46726270f The service has been reestablished. https://status.tatum.io/incident/777497 Mon, 01 Dec 2025 16:21:00 -0000 https://status.tatum.io/incident/777497#a733ab735678486fa105416e8a07c84ee30b35fd774ad38e18cc44b46726270f The service has been reestablished. https://status.tatum.io/incident/777497 Mon, 01 Dec 2025 13:59:00 -0000 https://status.tatum.io/incident/777497#aeaaadbbb92b65a29d8861aa5bd801a148873704b217f7297bdab9360088b0f2 We are experiencing an outage with Zcash (Mainnet) The team is investigating. We will provide an update as soon as we have more information we can share. https://status.tatum.io/incident/777497 Mon, 01 Dec 2025 13:59:00 -0000 https://status.tatum.io/incident/777497#aeaaadbbb92b65a29d8861aa5bd801a148873704b217f7297bdab9360088b0f2 We are experiencing an outage with Zcash (Mainnet) The team is investigating. We will provide an update as soon as we have more information we can share. https://status.tatum.io/incident/775291 Thu, 27 Nov 2025 14:32:00 -0000 https://status.tatum.io/incident/775291#e3f11023f12e75e9e10af8a766101436fe39a9383f31a26f565debbb1c7b8e4a The service has recovered. We appreciate your patience and understanding. https://status.tatum.io/incident/775285 Thu, 27 Nov 2025 14:12:00 -0000 https://status.tatum.io/incident/775285#9dc2946767d561fa019c8f5b2aab6717fe40731c3dec9ade3dd310647c6e400b The incident has been resolved. Response times have stabilized across all endpoints, and request success rates have returned to normal. https://status.tatum.io/incident/775285 Thu, 27 Nov 2025 14:07:00 -0000 https://status.tatum.io/incident/775285#8d4d9de1429f278a9840b5e2c404b9df13fd378251b9d274c19e4cc8aef24022 A HotFix has been deployed. We are monitoring the situation. https://status.tatum.io/incident/775285 Thu, 27 Nov 2025 13:56:00 -0000 https://status.tatum.io/incident/775285#a7b4e4cd7e3606b7388b0dcbfd3a1b050d50f71fb250d8f46c2bb17019742618 We have detected a broader impact across Tatum API endpoints. The team is actively investigating the root cause. We will provide an update as soon as we have more information we can share. https://status.tatum.io/incident/775285 Thu, 27 Nov 2025 13:20:00 -0000 https://status.tatum.io/incident/775285#30a8684cef096cdeb8e0efbc43d8594c750cc3290f6e3dee796f404790382fa6 We are investigating a high error rate with DATA API endpoints - https://docs.tatum.io/docs/blockchain-data#/ We will provide an update as soon as we have more information we can share. https://status.tatum.io/incident/775291 Thu, 27 Nov 2025 12:25:00 -0000 https://status.tatum.io/incident/775291#207081b88542ac35148e62deb6abe3d02fc7b84823d2179b9cc794b193292a3a We are experiencing an Outage with Celo Sepolia (Testnet). The team is investigating. We will provide an update as soon as we have more information we can share. https://status.tatum.io/incident/771557 Fri, 21 Nov 2025 11:48:00 -0000 https://status.tatum.io/incident/771557#df463fa0e57bbd9f063da04c4f665fdaedda3b0f8be393ce2817be78be9b5fac The chain activity has slowed down considerably (new block every few minutes from about 10s average) and our nodes considered it an outage, but integrity checks passed. We are waiting for the situation to return to normal and adjusted the metrics for now. https://status.tatum.io/incident/771557 Fri, 21 Nov 2025 10:53:00 -0000 https://status.tatum.io/incident/771557#3d9a0def5e71036485e7947622b18bad6b190cd0883383758611b1c5d2a17a49 There is a reported outage on Tier2 chain Cardano. Engineering is investigating, we expect to have more information in an hour from now https://status.tatum.io/incident/770344 Thu, 20 Nov 2025 15:42:17 -0000 https://status.tatum.io/incident/770344#dd74ba19c3ee9a155722384f328cdf973162afb3bcc6a45a83d1740e71134d9f Maintenance completed https://status.tatum.io/incident/770344 Thu, 20 Nov 2025 10:00:17 -0000 https://status.tatum.io/incident/770344#f9b765b660380f84be42de299a1d3ae290fe2ab7832845d3d9b64ce0fa7335da Polygon Amoy (Testnet) is undergoing a Hard Fork on Thursday, Nov 20th at 10.00 UTC (block 29287400) - https://forum.polygon.technology/t/bor-v2-5-0-and-erigon-v3-3-0-for-amoy-and-mainnet/21413 - https://github.com/0xPolygon/erigon/releases/tag/v3.3.0 - https://github.com/0xPolygon/bor/releases/tag/v2.5.0 No downtime is expected https://status.tatum.io/incident/770336 Wed, 19 Nov 2025 17:30:00 -0000 https://status.tatum.io/incident/770336#e79a1ba22381ce2a4b66e32a50480f8996e6f86e57e9fb97b4670c454ac97e54 The team has urgently updated the nodes to the latest erigon version available. - https://github.com/0xPolygon/erigon/releases/tag/v3.3.0 The incident is resolved. https://status.tatum.io/incident/770336 Wed, 19 Nov 2025 16:00:00 -0000 https://status.tatum.io/incident/770336#f268a94e65ccd1768c32232a6bd63f9fee01d86be268c358e619d14a2060a983 We have detected an elevated amount of errors. The team is investigating. We are observing service stability issues from the Polygon Foundation - https://status.polygon.technology/ We will provide an update as soon as we have more information we can share. https://status.tatum.io/incident/768978 Tue, 18 Nov 2025 17:50:00 -0000 https://status.tatum.io/incident/768978#e008052cbd6466ff3e50955a5f564831c8db60108220e7b5708a03e843cd9be4 We are no longer observing elevated errors. Cloudflare RCA: - https://blog.cloudflare.com/18-november-2025-outage/ https://status.tatum.io/incident/768978 Tue, 18 Nov 2025 17:50:00 -0000 https://status.tatum.io/incident/768978#e008052cbd6466ff3e50955a5f564831c8db60108220e7b5708a03e843cd9be4 We are no longer observing elevated errors. Cloudflare RCA: - https://blog.cloudflare.com/18-november-2025-outage/ https://status.tatum.io/incident/768978 Tue, 18 Nov 2025 17:50:00 -0000 https://status.tatum.io/incident/768978#e008052cbd6466ff3e50955a5f564831c8db60108220e7b5708a03e843cd9be4 We are no longer observing elevated errors. Cloudflare RCA: - https://blog.cloudflare.com/18-november-2025-outage/ https://status.tatum.io/incident/768978 Tue, 18 Nov 2025 17:00:00 -0000 https://status.tatum.io/incident/768978#be587a29e12fe61c63ff95b0b3a58f79edcf98a2937eebf9d8ef0971936bc3bf We continue seeing intermittent errors. We remain monitoring the incident. - https://www.cloudflarestatus.com/incidents/8gmgl950y3h7 https://status.tatum.io/incident/768978 Tue, 18 Nov 2025 17:00:00 -0000 https://status.tatum.io/incident/768978#be587a29e12fe61c63ff95b0b3a58f79edcf98a2937eebf9d8ef0971936bc3bf We continue seeing intermittent errors. We remain monitoring the incident. - https://www.cloudflarestatus.com/incidents/8gmgl950y3h7 https://status.tatum.io/incident/768978 Tue, 18 Nov 2025 17:00:00 -0000 https://status.tatum.io/incident/768978#be587a29e12fe61c63ff95b0b3a58f79edcf98a2937eebf9d8ef0971936bc3bf We continue seeing intermittent errors. We remain monitoring the incident. - https://www.cloudflarestatus.com/incidents/8gmgl950y3h7 https://status.tatum.io/incident/768978 Tue, 18 Nov 2025 13:21:00 -0000 https://status.tatum.io/incident/768978#d5c3aa8924027aebe107334d40347abd1ccaa1bc71443ae06ff2b3c12ef4c559 We are observing an improvement with lowering error rates. We continue monitoring the evolution of this incident. https://status.tatum.io/incident/768978 Tue, 18 Nov 2025 13:21:00 -0000 https://status.tatum.io/incident/768978#d5c3aa8924027aebe107334d40347abd1ccaa1bc71443ae06ff2b3c12ef4c559 We are observing an improvement with lowering error rates. We continue monitoring the evolution of this incident. https://status.tatum.io/incident/768978 Tue, 18 Nov 2025 13:21:00 -0000 https://status.tatum.io/incident/768978#d5c3aa8924027aebe107334d40347abd1ccaa1bc71443ae06ff2b3c12ef4c559 We are observing an improvement with lowering error rates. We continue monitoring the evolution of this incident. https://status.tatum.io/incident/755418 Tue, 18 Nov 2025 13:19:00 -0000 https://status.tatum.io/incident/755418#c37cef2e119666394f2f8ce160ea5bb866795076e0c519a609353bf264a6e93e Our team continues working to restore "debug_trace" functionality on Cronos. The effort is active, but at this stage we’re not able to provide a firm ETA for recovery. The Cronos team has been responsive. Unfortunately, they haven’t been able to offer meaningful assistance that would accelerate a fix. We appreciate your patience and understanding. https://status.tatum.io/incident/768978 Tue, 18 Nov 2025 11:50:00 -0000 https://status.tatum.io/incident/768978#641a589c4557ad26011228f0be54e510a76b34191be8c150eeb2b31d37ac7e8e Cloudflare is experiencing a Service Degraded. This may intermittently impact Tatum REST API and other related services. - https://www.cloudflarestatus.com/incidents/8gmgl950y3h7 We are closely monitoring the progress of this incident https://status.tatum.io/incident/768978 Tue, 18 Nov 2025 11:50:00 -0000 https://status.tatum.io/incident/768978#641a589c4557ad26011228f0be54e510a76b34191be8c150eeb2b31d37ac7e8e Cloudflare is experiencing a Service Degraded. This may intermittently impact Tatum REST API and other related services. - https://www.cloudflarestatus.com/incidents/8gmgl950y3h7 We are closely monitoring the progress of this incident https://status.tatum.io/incident/768978 Tue, 18 Nov 2025 11:50:00 -0000 https://status.tatum.io/incident/768978#641a589c4557ad26011228f0be54e510a76b34191be8c150eeb2b31d37ac7e8e Cloudflare is experiencing a Service Degraded. This may intermittently impact Tatum REST API and other related services. - https://www.cloudflarestatus.com/incidents/8gmgl950y3h7 We are closely monitoring the progress of this incident https://status.tatum.io/incident/764760 Sat, 15 Nov 2025 17:53:00 -0000 https://status.tatum.io/incident/764760#08f9e421a9446ce9a25b78edfd63d85376371e01676dfa1023dd1b3240237b47 The incident has been resolved https://status.tatum.io/incident/764760 Fri, 14 Nov 2025 20:50:00 -0000 https://status.tatum.io/incident/764760#dee11cb3136f11bb24b5393957ba0b5150ec0652c055a5751c97d5964e98a90e We continue to closely monitor for updates from the Polygon Foundation. https://status.tatum.io/incident/764760 Fri, 14 Nov 2025 09:51:00 -0000 https://status.tatum.io/incident/764760#d86d5afb93ff8c018718e1147fb5fe5163a8493dc3eea85985053e5c0c0fe974 We continue to closely monitor for updates from the Polygon Foundation. https://status.tatum.io/incident/764760 Fri, 14 Nov 2025 05:53:00 -0000 https://status.tatum.io/incident/764760#aaef265b8960ec8ad4c1dc22764a3513daa11b367600a0095144459057380e96 Polygon Amoy (Testnet) has stopped synchronising after block 29020819 due to bug in Erigon. We are monitoring updates from the Polygon Foundation. We will provide an update as soon as we have more information we can share. https://status.tatum.io/incident/755418 Thu, 13 Nov 2025 09:22:00 -0000 https://status.tatum.io/incident/755418#ca07cf6cae5478dd5af12602742d91619cd1fa8e1fc157a59d4dcdd60acb1784 The "debug_trace" methods remain non-functional due to an upstream issue on the Cronos Foundation side. We remain in contact with the Cronos Foundation and tracking their progress. We will provide an update as soon as we have more information we can share. https://status.tatum.io/incident/763211 Wed, 12 Nov 2025 21:34:00 -0000 https://status.tatum.io/incident/763211#b75d1e26673957906434e5247c4c53a1d72944b289ac280c55f29214e6a2c974 The service is back to normal. We appreciate your patience and understanding. https://status.tatum.io/incident/762614 Wed, 12 Nov 2025 08:06:00 -0000 https://status.tatum.io/incident/762614#8b784484b4eca797efc0e5d86153cb7fefd47d1c01a5013b603f522411bf3b60 The issue has been resolved and the VA system has been running stable for half an hour now. We will continue monitoring. https://status.tatum.io/incident/763211 Wed, 12 Nov 2025 07:40:00 -0000 https://status.tatum.io/incident/763211#f657a3769ea6a011265e1544d4ca20b31181dfc7ffa0ba87aaccbc7a5fd3ab9f Polygon Amoy (Testenet) is experiencing a service degraded We will provide an update as soon as we have more information we can share. https://status.tatum.io/incident/762614 Wed, 12 Nov 2025 02:28:00 -0000 https://status.tatum.io/incident/762614#eedac6323a940d37529f1048ed209cb92c9565a5bfc44242f4f0a13ece188d0c Users are reporting problems with the virtual accounts functionality via API, possibly related to recent issues thought resolved an hour ago. The team is investigating. Apologies for the inconvenience. https://status.tatum.io/incident/762475 Wed, 12 Nov 2025 00:48:00 -0000 https://status.tatum.io/incident/762475#0c195a778230b694ebb76a560c8c7c9e3aacb13148687d9160e7a9860556fbc3 Service has been restored, but we will keep monitoring the situation. https://status.tatum.io/incident/762475 Wed, 12 Nov 2025 00:06:00 -0000 https://status.tatum.io/incident/762475#9ee7941d27cdd5973a39e22663ce0ad91d657d1bb4e07b3db7b39787d0f73a32 With the issue identified, mitigation is being deployed. Thank you for your patience. https://status.tatum.io/incident/762475 Tue, 11 Nov 2025 22:25:00 -0000 https://status.tatum.io/incident/762475#9c5fd64d5c5fcab5c21cf58a2f9c83332124fd2c9c3be09795c455617b0ebea5 The root cause is still being determined. Thank you for your patience. RPC services remain unaffected. https://status.tatum.io/incident/762475 Tue, 11 Nov 2025 20:21:00 -0000 https://status.tatum.io/incident/762475#a8a08d365491ae6b400719ba13b50367a9679288be5346280bcbf36bc24c8dd4 We are observing an abnormal amount of Error 500 across Tatum API endpoints. The team is actively investigating. We will provide an update as soon as we have more information we can share. https://status.tatum.io/incident/761561 Mon, 10 Nov 2025 18:29:09 -0000 https://status.tatum.io/incident/761561#69437bbf53d719ad50805d62ffea8eb449962e9b92de7735dd3a3accdf0df048 Maintenance completed https://status.tatum.io/incident/761561 Mon, 10 Nov 2025 18:29:09 -0000 https://status.tatum.io/incident/761561#69437bbf53d719ad50805d62ffea8eb449962e9b92de7735dd3a3accdf0df048 Maintenance completed https://status.tatum.io/incident/761561 Mon, 10 Nov 2025 18:29:09 -0000 https://status.tatum.io/incident/761561#69437bbf53d719ad50805d62ffea8eb449962e9b92de7735dd3a3accdf0df048 Maintenance completed https://status.tatum.io/incident/761561 Mon, 10 Nov 2025 18:29:09 -0000 https://status.tatum.io/incident/761561#69437bbf53d719ad50805d62ffea8eb449962e9b92de7735dd3a3accdf0df048 Maintenance completed https://status.tatum.io/incident/761561 Mon, 10 Nov 2025 14:45:09 -0000 https://status.tatum.io/incident/761561#9a9f1998ba39a26286d3d676be6412ab0f53afe0d70b04180309f23bf3bb190c Cosmos (Mainnet) is undergoing a mandatory update: - https://www.mintscan.io/cosmos/proposals/1016 - https://github.com/cosmos/gaia/releases/tag/v25.2.0 Service availability may be temporarily affected until the update is fully deployed across all nodes and services. https://status.tatum.io/incident/761561 Mon, 10 Nov 2025 14:45:09 -0000 https://status.tatum.io/incident/761561#9a9f1998ba39a26286d3d676be6412ab0f53afe0d70b04180309f23bf3bb190c Cosmos (Mainnet) is undergoing a mandatory update: - https://www.mintscan.io/cosmos/proposals/1016 - https://github.com/cosmos/gaia/releases/tag/v25.2.0 Service availability may be temporarily affected until the update is fully deployed across all nodes and services. https://status.tatum.io/incident/761561 Mon, 10 Nov 2025 14:45:09 -0000 https://status.tatum.io/incident/761561#9a9f1998ba39a26286d3d676be6412ab0f53afe0d70b04180309f23bf3bb190c Cosmos (Mainnet) is undergoing a mandatory update: - https://www.mintscan.io/cosmos/proposals/1016 - https://github.com/cosmos/gaia/releases/tag/v25.2.0 Service availability may be temporarily affected until the update is fully deployed across all nodes and services. https://status.tatum.io/incident/761561 Mon, 10 Nov 2025 14:45:09 -0000 https://status.tatum.io/incident/761561#9a9f1998ba39a26286d3d676be6412ab0f53afe0d70b04180309f23bf3bb190c Cosmos (Mainnet) is undergoing a mandatory update: - https://www.mintscan.io/cosmos/proposals/1016 - https://github.com/cosmos/gaia/releases/tag/v25.2.0 Service availability may be temporarily affected until the update is fully deployed across all nodes and services. https://status.tatum.io/incident/755418 Wed, 05 Nov 2025 13:51:00 -0000 https://status.tatum.io/incident/755418#482b8bac68f494d34ae596834b94bc0c079798d2c674ced36ecfb68cdce15dea The "debug_trace" methods remain non-functional due to an upstream issue on the Cronos Foundation side. They have acknowledged ongoing internal testing and configuration changes that are impacting these endpoints. We are tracking their progress closely and will provide further updates as soon as the Foundation deploys a fix. https://status.tatum.io/incident/757140 Tue, 04 Nov 2025 12:00:00 -0000 https://status.tatum.io/incident/757140#9fd554ad91561e54e96f7449cbce1ba509b220d256b707707c24e7bb2a66deb7 Maintenance completed https://status.tatum.io/incident/755418 Tue, 04 Nov 2025 09:01:00 -0000 https://status.tatum.io/incident/755418#374272aade50e8523e736a60a7f56900d49c185e1dc4e9eeb68bf7c16187ced4 We continue active work to validate and restore the "debug_trace#" functionality. Coordination with the Cronos Foundation is ongoing as they investigate the upstream fault and potential recovery path. https://status.tatum.io/incident/757140 Tue, 04 Nov 2025 08:00:00 -0000 https://status.tatum.io/incident/757140#c02e5fd2419cf8a338bb3afba8e3f0eb8d4fbdf42e36a381595392792bd50ad6 Polkadot-assethub Substrate API will is migrating. - No outage is expected. - Change: "useRpcBlock" feature Official Migration Docs: - https://github.com/paritytech/substrate-api-sidecar/blob/master/guides/ASSET_HUB_MIGRATION.md https://status.tatum.io/incident/755418 Fri, 31 Oct 2025 15:57:00 -0000 https://status.tatum.io/incident/755418#0bb2362b4543d11601103b1e1214d4c9e78d458665288be402d9328e9f4171a0 We are currently experiencing a Service Degraded incident affecting Cronos (Mainnet). Methods relying on "debug_trace#" (such as "debug_traceTransaction" and related endpoints) are currently returning errors. Our engineering team is actively investigating the root cause and working on a fix. We will provide an update as soon as more information becomes available. https://status.tatum.io/incident/755415 Fri, 31 Oct 2025 15:57:00 -0000 https://status.tatum.io/incident/755415#ad274c73e0f04f44e3ddc8d266b0386db851699ac79022dc85f05d3d57870697 The team has reestablished the service. We appreciate your patience and understanding. https://status.tatum.io/incident/755415 Fri, 31 Oct 2025 12:05:00 -0000 https://status.tatum.io/incident/755415#009519dd4c46d5c6e36058534b3343257f6b79d692fbeb358e49622e4d18323d We are experiencing an outage with Cronos (Mainnet) The team is investigating. We will provide an update as soon as we have more information we can share. https://status.tatum.io/incident/755422 Thu, 30 Oct 2025 10:16:00 -0000 https://status.tatum.io/incident/755422#1ab684f3af43cc2359c746dd8c51d52fbd7dc063c1967902ebdd27febc7517dc The team has reestablished the service. We appreciate your patience and understanding. https://status.tatum.io/incident/755422 Thu, 30 Oct 2025 08:44:00 -0000 https://status.tatum.io/incident/755422#d6e22968f179da424e806f7b54fe8ab0d19609b34e9f2162b194df0178e56398 We are experiencing an outage with Cronos (Mainnet) The team is investigating. We will provide an update as soon as we have more information we can share. https://status.tatum.io/incident/750441 Fri, 24 Oct 2025 07:15:00 -0000 https://status.tatum.io/incident/750441#ef951a07729772716970604e20875be01feea01daf955a8240a92e227a89926f The service has been reestablished https://status.tatum.io/incident/750441 Fri, 24 Oct 2025 06:52:00 -0000 https://status.tatum.io/incident/750441#ff90398fd3c4312cbbc50f6911027a098ec93fdae6f70a1d47e68b443db537bd The team has identified the synchronization issue and is actively working to restore performance. https://status.tatum.io/incident/750441 Fri, 24 Oct 2025 04:45:00 -0000 https://status.tatum.io/incident/750441#f182fcfb3b4845119e1f3c0f01f32d88c95233d3597b196a83ca236b7cd8a291 We are currently observing delays in block synchronization on Tezos (Mainnet), where requests to endpoints such as: GET /chains/main/blocks/head The team is investigating. We will provide an update as soon as more information becomes available. https://status.tatum.io/incident/745456 Fri, 17 Oct 2025 21:18:00 -0000 https://status.tatum.io/incident/745456#e82dda6ce57edf637a7588ece9a4b38c2ab1aa9c75e99d177f6495d0d30d3420 Since ~30 min, we have observed a substantial increase in response success and performance across regions. We appreciate your patience and understanding. https://status.tatum.io/incident/745456 Fri, 17 Oct 2025 17:17:00 -0000 https://status.tatum.io/incident/745456#6e1ae4259b4206d9245d6b27a782dd615fc7d618f8878f9c5fffc0c6f508cc00 A hotfix has been deployed, but the issue persists. Our team is continuing to investigate and work toward a full resolution. https://status.tatum.io/incident/745456 Fri, 17 Oct 2025 15:45:00 -0000 https://status.tatum.io/incident/745456#a50da262fc1afb475e8d35d25db7a3bb299461d72c25c4e15cdeacd284338b3f The issue has been identified and fix is expected to go live within 1h. https://status.tatum.io/incident/745456 Fri, 17 Oct 2025 12:00:00 -0000 https://status.tatum.io/incident/745456#2eea43609d139b18579e68c9f5b920c24df7b7884ee41eac2bf13173f1a381c2 We are experiencing an issue with our Solana (Mainnet) indexer. Upstream Index calls such as gPa and getTokenAccountsByOwner are impacted. The team is working on a fix We will provide an update as soon as have more information we can share. https://status.tatum.io/incident/709211 Wed, 20 Aug 2025 14:01:00 -0000 https://status.tatum.io/incident/709211#c130c10daed4d4fb6e1c1243a0f39626f85286464306447bf543a9d5586d0458 The team has identified the problem and services are returning back to normal. We will be monitoring the situation further, but we are confident the issue has been resolved. https://status.tatum.io/incident/709211 Wed, 20 Aug 2025 13:41:00 -0000 https://status.tatum.io/incident/709211#504bfb479df6f62490586cec70c8c0d197f500a890cf56353fd74f9c0f95af71 The issue only affects users in the US region. Team is still working to identify the root cause. Thank you for your patience. https://status.tatum.io/incident/709211 Wed, 20 Aug 2025 12:50:00 -0000 https://status.tatum.io/incident/709211#f05e6e780a984fd6544f030fe0c7b5fc6928832cedb77443df8b46bb8b4f82d7 The issue seems to affect only UTXO chains https://status.tatum.io/incident/709211 Wed, 20 Aug 2025 12:38:00 -0000 https://status.tatum.io/incident/709211#28514be5b624453f6384fe2ed4142202801bacc27f1c679ad6678bf993469484 We are currently experiencing an uptick in timeouts affecting several REST API endpoints. Our team is actively investigating. We will provide an update as soon as more information becomes available. https://status.tatum.io/incident/625632 Fri, 25 Jul 2025 12:30:00 -0000 https://status.tatum.io/incident/625632#5f3db7e5fd3c872cea64f988e7816866333e73f93eab0620e5336379346c489b We've observed sustained good performance since our previous update. We appreciate your patience and understanding. https://status.tatum.io/incident/625632 Fri, 25 Jul 2025 12:05:00 -0000 https://status.tatum.io/incident/625632#7ffc0d0eef7fd7b8c6e1bdd0e7dc220c524483367c4f5b9dabf97fcbd9aba2d0 We’re confident we’ve identified the root cause. The service is expected to return to normal within approximately 1 hour. https://status.tatum.io/incident/625632 Fri, 25 Jul 2025 11:21:00 -0000 https://status.tatum.io/incident/625632#2fb063f685d1cd8fe099f0e9fb9dbb03589e9ad42ab389db32e35a7348171aa0 The Engineering team is all hands on deck investigating. We will provide an update as soon as we know more. https://status.tatum.io/incident/625632 Fri, 25 Jul 2025 08:45:00 -0000 https://status.tatum.io/incident/625632#16acea9917a562e9cfa6debc9a12806ca7b05714dd3114828c42f35f29e17296 We are currently experiencing an uptick in timeouts affecting several REST API endpoints. Our team is actively investigating. We will provide an update as soon as more information becomes available. https://status.tatum.io/incident/613093 Wed, 02 Jul 2025 14:46:00 -0000 https://status.tatum.io/incident/613093#f431d053fd77ab745e908de21c06bc2dfdf249489516d6b2dc88188cf62af40c While we are awaiting a resolution from our hardware provider, our internal team has proactively rerouted and rebalanced services to restore availability. At this time, the affected endpoints are operational and no further impact is expected. We will continue to monitor the situation closely and follow up with the provider as needed. https://status.tatum.io/incident/613093 Wed, 02 Jul 2025 14:00:00 -0000 https://status.tatum.io/incident/613093#0b456e3cb41df80f92c05c6263e7da935401a59953ca051c1266e2c075427d6e Our provider has confirmed that an intervention is in progress to diagnose the root cause. We are actively working with their datacenter technicians and will provide an update once we have additional information we can share. https://status.tatum.io/incident/613093 Wed, 02 Jul 2025 12:41:00 -0000 https://status.tatum.io/incident/613093#7f535066c7e220460b21ab49f9a9f0e15f3edf74b82253b863b84ccab62740b5 We are currently experiencing a partial outage with one of our hardware providers. This is affecting several REST API endpoints for Bitcoin Mainnet, Bitcoin Testnet, and Klaytn Baobab, as well as potentially other endpoints. Our team is in contact with the provider and working to resolve the issue as quickly as possible. We will provide an update as soon as more information becomes available.