Agentic Readiness

When AI feels uncertain, readiness brings clarity

If you’re feeling the pressure to adopt AI—but aren’t sure how to make it work with your people, your systems, or your strategy—you’re not alone. Many organizations rush in, only to hit barriers like misalignment, risk exposure, or stalled pilots. Our structured agentic AI readiness assessment pinpoints the gaps holding you back, aligns your people, processes, and technology, and gives you the foundational design to scale human-AI collaboration with clarity, confidence, and control.

Scalable human-AI success with Agentic Readiness

When it comes to scaling agentic AI, the last thing you want is an unexpected risk, gap, or misstep. Concentrix brings deep expertise in AI governance, intelligent automation, and operational transformation to help you stay ahead. Our Agentic AI Readiness Assessment goes beyond surface-level reviews—delivering a structured, insight-driven evaluation that uncovers blind spots, identifies critical gaps, and charts a safe, scalable path to effective human-AI collaboration.

Maturity insights to
strengthen AI foundations.

Prioritized, high-
impact use cases with business value.

Clear handoffs
between human and AI agents.

Technical
recommendations that reduce cost and complexity.

Strategic and tactical
roadmaps for execution.

Discover how to start and scale human-AI collaboration with confidence.

Services & Solutions

Readiness Assessment

Move forward with confidence by understanding exactly where your organization stands on the path to agentic AI. Our Agentic Workflow Readiness Assessment provides a structured, in-depth evaluation of your maturity across six key areas required to scale autonomous workflows that work in harmony with human teams. We help you identify gaps, reduce risk, and define the changes needed to unlock business value and operational efficiency. We examine your readiness from multiple angles:

Business operations
Agentic supporting technology
AI governance
Change management
Content/knowledge management
Use case supporting data

Agentic Brand Vision

Realize the full potential of agentic AI with a clear, strategic vision for how intelligent agents will elevate both customer and employee experiences. We help you define a compelling North Star for your agentic future that aligns AI capabilities with brand promise, operational goals, and user expectations. We visualize the end-to-end experience to ensure seamless and scalable execution.

Build agentic experience strategy
Agentic supporting technology
AI governance
Change management
Content/knowledge management
Use case supporting data

Technical Design

Experience the full value of agentic AI with a solid technical foundation that supports scalable, intelligent workflows. Our technical design services connect your business goals to the infrastructure, platforms, and solution designs needed to execute effectively. Using a structured, best-practice approach, we guide you in making confident, future-ready technology decisions that align with your AI ambitions.

Create weighted platform criteria
Assess up to five AI platforms
Design a target state architecture
Construct technical solution designs

Business Case & Direction

Create a clear path to execution with aligned stakeholders and a solid financial case for investment. We define the path from strategy to impact, combining practical roadmaps with change management guidance and financial insight to help you build momentum, gain buy-in, and sustain long-term value across the organization.