Accelo Reviews & Product Details

Accelo brings all tasks and their milestones together, helping us coordinate all the expenses, track the billing process, snd ensure all CRM are efficiently managed

We track the progress of all projects consistently, with transparency and accountability

Constantly tracking our projects ensures that our company makes profits from all the projects in progress

Accelo has drastically reduced manual overhead by establishing automated integration with email systems, custom fields and calendars

The response acquired from customer desk is friendly and impressive, giving customers high confidence Review collected by and hosted on G2.com.

Accelo is broad in covering multiple programs and operations, which demands high level of configuration and coordination, for proper resources use and thus causes a significant strain

Small enterprises finds no refuge or benefit from this app, where the set rates are extensively overstated Review collected by and hosted on G2.com.

Accelo is powerfully built to bring all significant operations together, including client management, billing, CRM, and project management.

Repeat processes like project updates, clients follow up, invoicing among others are absolutely automated

Accelo accurately capture the progress and the results of projects, based on timelines and budgets

Client’s relationships are fully facilitated by Accelo, maintaining professionalism and integrity

The billing process is closely defined and payments are made on time Review collected by and hosted on G2.com.

Accelo has an ancient UI, with features that are inflexible, more so those of project management

High loads makes Accelo less efficient and this drags performance down Review collected by and hosted on G2.com.

Being able to assign clients their own job boards, tasks with assignees, communication features in general stream, task streams, checklists per task as well as being able to track time per task - along with lists that are customizable to track literally everything. It's ALL here and it's quite useful. We used it extensively as our job management system and ticket system for various products for over 3 years. Review collected by and hosted on G2.com.

It has got to be the glitchiest platform ever created. Streams completely disappear once you submit, or you have to refresh 3 times to see them, let alone apply to them. Tasks start times do not work properly and seem to start whenever they feel like, and the entire infrastructure seems to have a mind of its own. Customer support has not always been helpful, and it's not easy to learn with a deep curve on how to read job boards, navigates jobs vs lists and implementation into existing processes is tough. Integrating people seems easy in setup but make a mistake on the profile and good luck changing it. It needs a huge quality overhaul. Review collected by and hosted on G2.com.

A few things I like best about Accelo are: 1) the ability to see and respond to all team members’ email correspondence with clients and vendors, 2) the ability of the engagement templates to be heavily customized, and 3) the ability to create customized shared lists. Review collected by and hosted on G2.com.

A few things I dislike about Accelo are: 1) the engagement page Insights tab does not show the total hours assigned to each team member - just work done and forecast budget overages, 2) to the same effect, you can filter by team member on the Overview tab, but I wish it would total the hours at the bottom for each team member based on the filter applied, 3) some of the reports provide too much information and are unable to be simplified to show just the specific information I am looking for. Review collected by and hosted on G2.com.

Takes a bit to learn, but once you wrap your head around it, the ease of implementation and functionality is great. We use this every day in our agency and it helps us keep track of all of our clients, projects and invoicing. It also seamlessly integrates with Xero and other popular softwares. I have found the customer support to be good. They have a great range of articles you can read if you're having trouble. Review collected by and hosted on G2.com.

When switching from the old to new version of Accelo, I found quite a few key features were not transferred over that I use every day. This meant that I had to stay using the old version for a while. Additionally, there are some glitches sometimes with filters etc and the ability to produce dashboards and reports, but are usually fixed quickly. Review collected by and hosted on G2.com.

It's professional service business platform across all countries. I can handle my business and operations properly with the help of Accelo platform. Review collected by and hosted on G2.com.

It can't be support multiple business or big data file at one time in single device . Review collected by and hosted on G2.com.

Integrating client information with contacts, emails, projects, all the way through to invoicing is a time saver for our small team, allowing access to pertinent information for the whole team. There is still a lot that Accelo can do that we haven't tapped into yet. It is challenging to learn, but their team walks you through step by step and sets up as much of the backend for you as possible, taking the time to train you along the way. We use Accelo every day in numerous ways. Review collected by and hosted on G2.com.

For our specific work, which doesn't fit nicely into any platform, several of the more robust features just don't work for how we do what we do, so it didn't eliminate as many manual and duplicative processes as we'd hoped. Review collected by and hosted on G2.com.

Accelo is fairly easy to use with a short ramp up time, capturing billable and non-billable hours directly to client engagements and other projects, even internal. It also tracks communication with clients and activities related to specific engagements so team members can stay up to speed on work. Review collected by and hosted on G2.com.

I would love to see true milestones - non-task points in the timeline marking readiness or deadlines or other PM functionality. I'd also love to see an alert feature that I can set up to let the next team member in a process know that their prerequisite activities are complete. I'd like to see more intuitive ways to create custom fields at the organization and engagement level that we can include in reporting, and, in fact easier ways to create custom reports and dashboards. Review collected by and hosted on G2.com.

Accelo really shines with its automated workflows, real-time collaboration, and smooth integration with other tools, making everything run much smoother. What’s awesome is how easy it is to use, how you can tweak it to fit your needs, and how it pulls all your client and project info into one place, giving you a clearer view of the big picture. Review collected by and hosted on G2.com.

So far, in the three years I have been using Accelo, I have yet to experience any flaws. *Touch wood* Review collected by and hosted on G2.com.

Accelo offers a unified platform that integrates project management, time tracking, CRM, and billing—all in one place. This significantly reduces the need to switch between tools and improves overall workflow efficiency. The automatic time tracking and task management features are especially helpful for consulting and service-based businesses. The real-time visibility into project status and budget is another major plus, allowing for proactive decision-making. Its integration with tools like Outlook and Xero is also smooth and helpful for day-to-day operations. Review collected by and hosted on G2.com.

The user interface can feel cluttered and unintuitive at times, especially for new users. The learning curve is quite steep, and onboarding team members often requires additional training. Some modules feel overly rigid and don’t offer the flexibility needed for unique workflows. Additionally, reporting options, while robust, can be cumbersome to configure unless you’re well-versed in the system. Review collected by and hosted on G2.com.