Business Intelligence Manager

"Candidates must be authorized to work in the United States without the need for current or future visa sponsorship."

Summary of Position (Job Purpose)

This is an exciting opportunity to join the Data & Analytics Delivery Organization at Family Dollar. As the company undergoes major transformation, insights derived from data will play a critical role.

We are seeking an experienced Business Intelligence Manager with deep technical expertise and the ability to be hands‑on. This individual will help transform how Family Dollar leverages large volumes of internal and external data, to drive insights and decisions. You will work closely with business stakeholders, data product owners, platform teams, enterprise architects, data management, and data engineering teams to ensure our Business Intelligence capabilities are built with performance, availability, scalability, and maintainability at the forefront—using current and emerging cloud technologies.

This role is responsible for the design and execution of Business Intelligence initiatives, partnering closely with the Director of Data Analytics & Reporting. The Manager must be highly collaborative, organized, and an exceptional communicator and problem-solver. The ideal candidate will have prior leadership experience overseeing individual contributors, contractors, and vendor partners.

Principal Duties and Responsibilities

• Build, manage, and lead the Business Intelligence team focused on rapidly delivering BI solutions that strengthen organizational insights and analytics capabilities.
• Manage a team of 3–5 individual contributors, as well as contract and vendor resources.
• Collaborate and communicate effectively with stakeholders including product teams, architects, developers, and executive leadership.
• Recommend and maintain an enterprise-wide BI and self‑service analytics roadmap and architecture, including consolidation and BI solution standardization
• Provide technical leadership and solution design guidance across BI initiatives, ensuring solutions meet business and data requirements.
• Serve as an escalation point to remove roadblocks and ensure timely delivery.
• Stay current with the latest BI, data warehousing, and analytics technologies, especially within the retail sector.
• Deliver solutions in a fast-paced, multi-faceted, agile environment.
• Drive proof-of-concepts (POCs) and prototypes to validate recommendations and test emerging technologies.
• Act as a subject matter expert for data acquisition, data modeling, and information delivery.
• Define and promote BI standardization (data modeling practices, visualization standards, delivery processes, etc.)
• Establish BI governance, naming standards, certified datasets, and semantic layers.
• Develop KPIs and SLAs for BI delivery and data availability.
• Lead adoption of a data literacy program across the enterprise

Minimum Requirements/Qualifications

• Bachelor’s degree or higher.
• 5+ years of experience working with large-scale enterprise data sets.
• 5+ years of experience using reporting and analytics tools, including at least 2 years delivering self‑service BI/Analytics solutions.
• 2+ years of experience managing full-time employees, contractors, or vendors.
• Strong curiosity, a passion for insights, and a drive to create value from data.
• Demonstrated history of delivering end‑to‑end BI solutions (e.g., MicroStrategy), including self-service solutions for diverse user groups.
• Experience gathering business requirements and translating them into technical solutions from concept through implementation.
• Self-starter capable of independently delivering on loosely defined projects.
• Hands-on experience with structured and unstructured data, and key cloud data technologies such as GCP, BigQuery, etc.
• Experience working with very large-scale data environments (e.g., 10+ TB warehouses, pipelines processing 50M+ records/day).
• Experience with modern data visualization tools (e.g., Power BI, Tableau).
• Experience in retail, supply chain, or e‑commerce preferred but not required.

Family Dollar is an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.