Digital Project Manager

Location: Pittsburgh, PA
Department: Operations
Reports to: Program Operations Manager
Team Size: Comprised of 8 team members in various roles (no direct reports)
Salary: $60,000 - $65,000
Training & Onboarding: This role requires an initial in-person onboarding and training period at our Pittsburgh office before transitioning to a work-from-home schedule. Candidates must currently reside in the Pittsburgh area or be able to relocate independently. Relocation assistance is not provided.
 

• Manage timelines, priorities, and deliverables across multiple website projects in varying stages of completion
• Serve as the main point of contact for both clients and internal teams, ensuring everyone is aligned on expectations and milestones
• Lead cross-functional collaboration among designers, developers, strategists, and QA specialists to keep projects on track and within scope

• Translate client goals and brand vision into clear project plans and phased roadmaps
• Oversee project documentation including timelines, scopes, briefs, and tickets in ClickUp
• Proactively identify risks, troubleshoot roadblocks, and offer solutions to ensure smooth execution from kickoff through launch

• Ensure all deliverables meet Huemor’s quality standards before reaching clients, including designs, dev environments, and QA
• Continuously refine internal processes to increase project efficiency and minimize delivery gaps
• Monitor project health metrics (budget, timeline, satisfaction) and flag opportunities for improvement or iteration

• Build strong, transparent relationships with clients by managing communications, presenting progress, and leading status calls
• Facilitate seamless collaboration across departments to ensure final deliverables align with client vision and technical best practices
• Champion the client experience by anticipating needs and delivering proactive, solutions-oriented service

• Contribute to evolving project management best practices as the agency scales
• Help mentor and onboard new project team members to ensure alignment with Huemor’s culture and standards
• Identify areas where PM processes can evolve to support new service offerings or project types (e.g., retainer-based work, SEO-focused builds)

• 3+ years of experience in digital project management, ideally within a web or creative agency setting
• At least 1 year in a team lead or client-facing role, managing timelines, deliverables, and cross-functional teams
• Strong grasp of website production workflows—design, development, QA—and how to keep them moving smoothly
• Excellent organizational and time-management skills with the ability to juggle multiple projects and deadlines
• Clear, confident communicator who thrives in a client-facing environment and can lead meetings with ease
• Experience using project management platforms like ClickUp or similar
• Familiarity with web strategy fundamentals, including user experience, SEO, and conversion best practices

• Experience managing eCommerce, marketing, or custom development projects
• Familiarity with agile or hybrid project management methodologies
• Previous experience working with fully or partially remote teams
• Exposure to tools like Figma, Webflow, WordPress, or Shopify
• Understanding of website accessibility and performance best practices
• Background in creative direction, UX strategy, or technical writing
• Experience managing retainer-based or ongoing support client relationships
• Confidence using Loom, Slack, and other async communication tools effectively
• A genuine interest in design, development, or digital strategy trends

• Competitive salary + annual cost of living increases
• Remote work environment
• 100% Employer-Paid Employee Healthcare*, 401k plan with employer match,
• Paid time off that scales with tenure
• Paid holidays
• Access to Employee Assistance Programs (EAP)
• A collaborative and inclusive work culture where your ideas matter

If this role sounds like a great fit, we’d love to hear from you! Apply with:

• Your resume
• Links to your portfolio and LinkedIn
• A brief note on why you’re excited about this opportunity

*We are proud to offer 100% employer-paid healthcare coverage for our employees based on our base plan. Additional coverage options & dependent benefits may be available at an additional cost.