Junior Network Engineer

Job Title: Junior Network Engineer

Department: I.T. Operations

Reports to: Senior Network Engineer

Status: ☒ Exempt ☐ Non-Exempt

About The Role

The Junior Network Engineer supports Sunwest Bank’s enterprise network by handling day‑to‑day monitoring, troubleshooting, and standard network changes. This role is critical to maintaining network reliability, improving operational consistency, and supporting branch and infrastructure initiatives across the Bank.

Work Details

Schedule: Monday – Friday, 8:00 AM - 5:00 PM

Work Location: ☒ Onsite ☐ Hybrid ☐ Remote

Travel: Occasional 10%, May need to travel to other branch locations

What You’ll Do

• Provide Level 1–Level 2 support for network incidents and service requests, ensuring timely resolution and accurate documentation
• Monitor network performance and perform initial triage of alerts, outages, and connectivity issues, escalating as appropriate
• Execute standard network changes under established change‑management processes
• Maintain accurate network documentation, including diagrams, runbooks, inventories, and procedures
• Support installation and maintenance of network infrastructure, including switches, firewalls, wireless access points, and cabling
• Coordinate with vendors and service providers for troubleshooting and service dispatch
• Participate in scheduled maintenance windows and assist with upgrades, testing, and validation
• Support branch openings, moves, and technology refresh initiatives in coordination with internal teams
  
  
  

What We’re Looking For

(Required)

• Associate or Bachelor’s degree in Information Technology, Networking, Computer Science, or equivalent hands‑on experience
• 3–5 years of experience in IT support, network support, NOC, or similar operational environments
• Strong understanding of networking fundamentals, including TCP/IP, VLANs, DNS/DHCP, and Wi‑Fi
• Experience using common network troubleshooting and monitoring tools
• Strong documentation, communication, and customer service skills
• Ability to maintain a flexible schedule, including occasional after‑hours maintenance or on‑call support
  
  
  

(Nice to Have)

• CCNA or CompTIA Network+ certification (or actively pursuing)
• Exposure to Cisco switching/wireless and firewall technologies
• Experience working in a regulated environment such as financial services
  
  
  

Why You’ll Love Working Here

• Team Culture
• Growth Opportunities
• Benefits or Perks
  
  
  

Posting Location(s):

• Corporate Headquarters / Sandy Banking Office; 10011 Centennial Pkwy., Suite 450, Sandy, UT 84070
  
  
  

Compensation

$70,000 - $80,000 + bonus + benefits

Physical Demands:

In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job.

(Check the box that applies by double clicking on the box.)

☐ Sedentary: Limited activity, no lifting, limited walking

☒ Moderate: Mostly standing, walking, bending, frequent lifting

☐ Light: Office work, some lifting, bending, stooping or kneeling, walking

☐ Arduous: Heavy lifting, bending, crawling, climbing

The Fine Print

This job description reflects the general nature of the role and may change as business needs evolve. We are an equal opportunity employer. Sunwest Bank works with staff members and customers without regard to race, ancestry, national origin, sex, marital status, age, religion, medical condition, handicap, disability or veteran status and to assist the Bank in maintaining its Affirmative Action Program.

Compliance with Bank Secrecy Act laws and regulations is considered an extremely serious matter, and it is intended that Sunwest Bank, through the purposeful efforts of its employees and officers, are expected to make every resolute attempt to conform to its Bank Secrecy Act Program and Procedures. Failure to comply will be reflected in their performance review as well as in any bonus compensation programs in which they may participate.

Attend and complete all required classroom, computer-based, web-based and seminar training. It is the individual responsibility of every employee to maintain a current awareness and understanding of and to fully comply with Sunwest Bank’s “Code of Ethics and Conduct.” Each employee is also expected to maintain an awareness of the laws, regulations, internal policies and procedures that are appropriate for his/her position.

Note: The preceding job description has been designed to indicate the general nature and level and work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. All job descriptions can be amended without notice as warranted by business necessity.

Federal Deposit Insurance Act This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on Sunwest Bank’s review of criminal conviction history, including pretrial diversions or program entries.