Senior Office Assistant

Michigan Technological University is an R1 technological research university founded in 1885 in Houghton. Our rural campus is situated just miles from Lake Superior in Michigan's scenic Upper Peninsula and is home to nearly 7,500 students from more than 60 countries around the world. Consistently ranked among the best universities in the country for return on investment, Michigan’s flagship technological university offers more than 185 undergraduate and graduate degree programs. Research focus areas include defense, health, energy, automotive, environment, and aerospace.

The area’s waters, forests, and snowfall support year-round recreation, including skiing, snowboarding, hiking, biking, and paddling. The University is an integral part of the region, supported by a friendly and welcoming community that takes pride in being a true college town. We embrace our size, climate, sense of adventure, and originality.

Summary

Michigan Technological University is seeking a Senior Office Assistant for our Engineering Fundamentals department. This position supports the Engineering Fundamentals Department (EF) with excellent customer service to faculty, staff, students, and visitors. This position provides professional administrative and clerical support functions for the EF department and requires the ability to work with accuracy and attention to detail.

Responsibilities And Essential Duties

• Provide excellent customer service to a diverse population of both internal and external customers in a professional, friendly, and courteous manner, independently respond to inquiries and provide information on established programs and services.
• Greet customers, receive, screen, route and/or respond to telephone calls, engineering emails, and other correspondence.
• Handle daily campus mail pick up and distribution. Send out UPS and FedEx packages
• Order and maintain office supplies
• Reallocate purchasing card and process reimbursements
• Assist with special projects, events, and department functions
• Process check requests, reallocations, purchase requisitions, invoices, cash deposits, banquet, and entertainment forms
• Maintain email lists; ensure regular updates with personnel changes
• Assist in creating publications as needed
• Utilize Microsoft Office Suite and Google Suite
• Coordinate and process mailings
• Process student Electronic Personnel Action Forms as needed
• Access reports such as Banner, Webfocus, Aspire, and Digital Measures
• Serve as equipment coordinator; maintain equipment inventory utilizing ASPIRE
• Manage department calendars for classes and meetings; arrange for appropriate resources, including audio/visual needs, distribute agendas, and follow up as needed.
• Other duties as assigned
• Commit to learning about continuous improvement strategies and applying them to everyday work. Actively engage in University continuous improvement initiatives.
• Apply safety-related knowledge, skills, and practices to everyday work.
  
  

Required Education, Certifications, Licensures

• High school diploma, or an equivalent combination of education and experience from which comparable knowledge and abilities can be acquired.
  
  

Required Experience

• One year of office/clerical experience
• One year of customer service experience
• One year of experience using personal computers and basic software packages, such as Microsoft Office Suite and Google Suite
  
  

Desirable Education and/or Experience

• Experience using advanced features of word processing applications such as utilizing columns or tables, sorting, and mail merges
• Experience using advanced features of spreadsheet/database software
• Experience using Web Focus
  
  

Required Knowledge, Skills, And/or Abilities

• Excellent interpersonal, customer service and oral/written communication skills.
• Demonstrated ability to independently organize and prioritize in a fast-paced environment.
• Demonstrated ability to use judgment when dealing with confidential information.
• Demonstrated ability to meet deadlines.
• Demonstrated ability to work with accuracy and attention to details.
• Demonstrated ability to work effectively with frequent and multiple interruptions.
• Demonstrated knowledge of proper grammar, spelling and punctuation.
• Demonstrated ability to adapt to change.
  
  

Desirable Knowledge, Skills, And/or Abilities

• Demonstrated ability to work independently and take the initiative to solve problems.
• Demonstrated ability to work as a member of a team and contribute to the overall smooth operation of a service environment.
• Demonstrated knowledge of University policies and procedures
• Demonstrated ability to learn new computer skills
• Demonstrated success in, or potential future contributions to, working with persons with a wide variety of backgrounds and viewpoints.
  
  

Work Environment and/or Physical Demands

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually low to moderate.

Required Training And Other Conditions Of Employment

Every employee at Michigan Technological University will receive the following 4 required trainings; additional training may be required by the department.

Required University Training

• Employee Safety Overview
• Anti-Harassment, Discrimination, Retaliation Training
• Annual Data Security Training
• Annual Title IX Training
  
  

Background Check

Offers of employment are contingent upon and not considered finalized until the required background check has been performed and the results received and assessed.

Full-Time Equivalent (FTE) % (1=100%)

1

FLSA Status

Non-Exempt

Appointment Term

12 months

Shift

Pay Rate/Salary

Contractual. External candidates will receive the minimum amount $17.76 hr

Title of Position Supervisor

Department Chair

Posting Type

Internal & External

Dependent on Funding

No

Special Instructions to Applicants (if applicable)

UAW Posting - 07/22/2026 - 07/28/2026

External Applicants are encouraged to apply, however internal UAW applicants are given first consideration if they apply during the internal UAW posting dates.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

If you require any auxiliary aids, services, or accommodations during Michigan Tech’s hiring process please notify the Human Resources office at 906-487-2280 or hr-help@mtu.edu.

Other Conditions Of Employment

Please note that successful applicants are responsible for ensuring their eligibility to work in the United States (i.e. a citizen or national of the United States, a lawful permanent resident, a foreign national authorized to work in the United States without the need of an employer sponsorship) on or before the effective date of your appointment, and maintain eligibility without sponsorship throughout your appointment.

Michigan Technological University is an Equal Opportunity Educational Institution/Equal Opportunity Employer that provides equal opportunity for all, including protected veterans and individuals with disabilities.

The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. Michigan Tech will provide a paper copy upon request; please contact the Michigan Tech Public Safety.

In compliance with the federal Drug-Free Schools and Communities Act (DFSCA) and its implementing regulations (34 CFR Part 86), Michigan Tech is committed to maintaining a drugfree campus environment and actively promoting the health and safety of its community. Find our notice that outlines the University's policies, legal sanctions, health risks, and available support resources related to the unlawful possession, use, or distribution of illicit drugs and alcohol.

Required Education, Certifications, Licensures* (minimum requirements)