Find top products in Queue Management Software category

Mobile-Q is the future of queuing as it aims to eliminate the pain of waiting and allows the ease of entering a virtual queue via mobile app, SMS & appointment.

Streamline the customer journey before, during, and after their visit to your branches. SEDCO’s advanced Queue Management system eliminates queues, reduces the customer waiting time, and improves service quality while giving you full control over your branches to ensure a seamless customer experience. SEDCO’s Queue Management System includes ticketing kiosks, digital signage, customer feedback and empowered with an advanced BI platform to monitor employees and branches in real time, analyze performance, and predict trends in order to make insightful decisions that increase your efficiency and revenue. Whether you’re a bank, telecom operator, government, healthcare provider, retail, or any other type of business, SEDCO smart queue management system helps to increase your service efficiency up to 35%. Contact us today at [email protected] to learn more.

Wavetec's virtual queueing management system has been integrated with WhatsApp for a frictionless and contactless customer journey. Queue on your own terms. Features: - Allows for queuing prior to arrival, - QR code enabled, - Integrated with Digital Signage for live queue information, - Real-time notifications on queue status via WhatsApp, - Conversational chats (updates on delays or rescheduling) and live help facilitated, - Integrated with a Customer Feedback System, - Dashboards and Reporting. Benefits: - Contactless and socially distanced queueing, - Ease of installation, - Improved Customer Experience. Automate, Adapt and Evolve your Customer Care solutions.

Mobile Q is a mobile queuing solution that helps you to cater your business queuing needs through a mobile app from anywhere, instantly. Features - Real time notifications - Integrated with a feedback system - QR Enabled - Integrated with our queue management devices - Integrated with our digital signage devices Benefits - Queue from anywhere - Get updates on queue status in real time - Reduce waiting time in queues - Experience contactless queuing Download the brochure from above to read more about it.

Q-SYS is a data-led, analytics-driven queue management and customer experience solutions provider with thoughtfully designed workflows. Our passion lies in enhancing customer experiences through innovative, SAAS-based: - Queue Management System - Digital Signage - Customer Experience /feedback Portal

Replace physical queues with virtual ones. SEDCO’s Virtual Queuing solution enables your customers to book appointments using their phones to avoid crowded waiting rooms while offering you full control over your branch capacity. Walk-in customers can also join the virtual queue by scanning a QR code using their smartphones upon arrival to your branch, offering them a touchless experience. The smart queueing system streamlines between walk-ins and per-booked customers to ensure a convenient experience for both customers and staff. Complying with social distancing, no need for customers to wait inside the branch. The queueing system will send them an SMS notification -wherever they are- when their turn approaches. Your customers can leave feedback about their experience with your service, staff, or branch through Mobile Feedback. The system can analyze all feedback data for better services and business improvement. Get in touch with us today at [email protected] to learn more.

e-Flow® Gestión de filas es una solución destinada a la gestión, organización y control de filas de cualquier institución, empresas, etc, con el objetivo de optimizar los procesos de atención al cliente. Con el, las instituciones alcanzaran los más altos estándares de nivel de servicio y productividad, agilizaran los tiempos de espera y personalizaran los procesos de atención. Además, los empleados podrán monitorear los flujos de atención, y ayudarse con los datos del comportamiento de la sucursal en tiempo real o histórica, para la toma de decisiones. ¿Cómo funciona? 1) El cliente ingresa a la sucursal, se topa con la terminal de autoservicio, y selecciona el trámite que debe realizar. 2) La máquina le imprime un ticket que indica en qué sector tiene que aguardar para ser atendido el número de turno asignado, y el tiempo promedio de espera. 3) Luego de obtener su turno, espera a ser llamado. 4) Por último, el cliente se dirige a la ventanilla para ser atendido.

When guests wait less, they can enjoy more! Free your guests from physical queues, empower them to practice safe social distancing, and allow them to explore all your venue has to offer. Our patented suite of virtual queuing solutions has saved over 8 million guests worldwide more than 4.2 billion minutes of waiting in line, allowing guests to wait less and enjoy more! Whether you opt for implementation using guests’ own smartphones or our accesso Prism smart park wearable, you’ll be able to offer multiple service levels and a variety of price points to suit your unique needs. With extensive patents and 20 years of experience behind us, no one is better suited to help your venue maximize your virtual queuing solution. Why accesso LoQueue? - Make Guests Happier - Increase Revenue - Unlock Secondary Spending - Partner With Experts

On-Premise: Regardless of whether you need a system for smooth queue management or a robust platform for omnichannel customer journey management - Qmatic Orchestra 7 is the solution.

UNO-Q is Wavetec’s single line call forwarding solution. It enables a fairer customer service system using ticket-less queues to alert waiting customers about open service counters. Features: - Wireless buttons - Active Hub - POE-LCD PDU - LED PDU - Wireless Receiver - LCD display - Dashboards and Reporting - Integrations possible Benefits: - Organised Customer flow - 30% improved queue flow - 80% reduction in walk-always - Decreased counter downtime - 40% reduced wait times - Customisable settings - Eye-catching informative digital signage - Audio call forward messages in multiple languages, and two genders - Cost effective - Socially distanced and contactless Ensure a frictionless customer journey.