Executive Admin and PA Certification Level 3
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Summary
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Overview
CPD
Description
Executive Admin and PA Certification Level 3
It is just as useful, if you have new team members who are starting out in these fields and are looking to expand their knowledge and skills.
Organised into 21 comprehensive, yet easy-to-follow, modules, the course covers all the key skills that are needed for this career path, including diary management, handling petty cash and customer service.
What’s Covered in the Executive Admin and PA Certification Level 3 Course?
The following is covered in detail, plus much more:
- The key responsibilities and duties that your team member will perform as a PA or administrative assistant;
- How to effectively manage diaries and make business travel arrangements, including scheduling appointments, booking travel and accommodation and cross-referencing information;
- Tips on writing and composing professional business documents, including letters and e-mails;
How to communicate by telephone in an efficient and professional manner; - Time management skills and how to improve productivity by effectively prioritising and delegating, as well as how to plan work in the most efficient manner;
- Customer service and how to provide the best possible care for both the customers and the stakeholders of the business, as well as how to appropriately deal with customer complaints and liaise with customers at Reception;
- Dealing with the financial elements of a PA/administrative role, such as how to invoice and handle petty cash;
- How to proofread and professionally present different types of documents;
- Tips on how to set up and run an organised filing system, by effectively categorising and structuring;
- Working with key office software, such as Microsoft Outlook, PowerPoint, Excel and Word.
- How to organise and execute meetings, in order to achieve the best results;
- Tips on how to improve typing and audio skills.
What are the Benefits of the Executive Admin and PA Certification Level 3 Course?
There are plenty of benefits in taking the Level 3 Executive Admin and PA Certification:
The structured certification can help to accelerate the team member’s career;
As there are no entry requirements, your team member needn’t worry about having the right qualifications, in order to apply;
Students can study at their own pace, in a place and at a time that suits them;
Upon completion of the course, students can print off their own certificate which is recognised by leaders in the industry.
Who is this course for?
Executive Admin and PA
Career path
Executive Admin and PA
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This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.
