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IT Helpdesk Technician Career Programme
Newto Training Limited

Online and classroom based training with 2 qualifications and a job guarantee to start an IT career

Summary

Price
£1,495 inc VAT
Or £124.58/mo. for 12 months...
Study method
Online + live classes
Course format
Video
Duration
120 hours · Part-time
Certifications
CompTIA A+
Microsoft Certified Azure Fundamentals
Professional certification What's this?
Certificates
  • Certificate of completion - Free
Assessment details
  • CompTIA A+ (included in price)
  • Microsoft Azure Fundamentals (AZ-900) (included in price)
Additional info
  • Tutor is available to students
  • Job guarantee programme is included in this course
1 student enquired about/purchased this course

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Overview

Our ‘I.T. Helpdesk Technician’ package has been carefully crafted to ensure that you have the four key components to qualify with official qualifications and to launch your I.T. career. At the end of this course, you will have extensive knowledge of: Hardware, Software, Networking & Security.

The ideal launch point for an I.T. career is to start off in an I.T. Support or I.T. Technician role. This is because it opens the doors to many career possibilities. Once you have worked in this type of role you will have the foundations to then develop, specialise and grow into: Cyber Security, Networking, Cloud Computing, Data or working your way up the I.T. Support ladder.

Certifications

CompTIA A+

Awarded by CompTIA
CompTIA logo

Microsoft Certified Azure Fundamentals

Awarded by Microsoft
Microsoft logo

Certificates

Certificate of completion

Digital certificate - Included

Students will also receive certifications of completion for every training module they complete

Assessment details

CompTIA A+

Included in course price

Please be aware that there are 2 exams for the CompTIA A+

Microsoft Azure Fundamentals (AZ-900)

Included in course price

Description

Our IT Helpdesk Technician career programme is delivered online and consists of 120 hours of study time, which can be completed around your current commitments. Here are the key facts for you to look over:

  • 5 training modules from CompTIA and Microsoft
  • 2 official examinations: CompTIA A+ and Microsoft Azure Fundamentals (worth over £400)
  • Live Learning: 80 hours of live online instructor-led learning
  • Live labs and real-world project work to boost your CV
  • 1 year of unlimited access
  • An I.T. job with a starting salary up to £30,000

At Newto Training we guarantee you:

  • Exam Resit: We currently have a 93% pass rate, but in the unlikely event that you fail an exam, you get one free exam resit
  • Job Guarantee: If we do not find you a position after you complete your career programme we will refund 100% of your course fees
  • Industry Experts: Access to industry professionals to help guide you through your journey


We’ve helped hundreds of people just like you to take the next steps in their careers.

Who is this course for?

Our I.T. Helpdesk Technician training programme is the ideal starting point for anyone who has been thinking about a career in I.T.

Requirements

There are no requirements to enrol onto this training programme.

Career path

The greatest thing about a career in I.T. is that there is a clear pathway for career progression and excellent salary's. Below is a realistic map of the career path you can follow with the average salaries for each:

  • First Line Support - £25,000
  • Second Line Support - £32,500
  • Third Line Support - £37,000
  • I.T. Manager - £54,000

The average salary for an I.T. Helpdesk Technician is £34,000.

Questions and answers

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Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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