ITIL® 4 Foundation — Including Exam
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Summary
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- Certification of completion - Free
- ITIL® 4 Foundation (included in price)
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Overview
Certification
ITIL® 4 Foundation
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Certificates
Certification of completion
Digital certificate - Included
Upon course completion, digital badges will also be available.
Assessment details
ITIL® 4 Foundation
Included in course price
Course media
Description
The ITIL® 4 Foundation course provides a solid introduction to modern IT service management. You'll learn how different parts of an IT organisation work together to deliver quality services, including how people, processes, and technology combine effectively.
The course covers essential topics like managing IT services, improving business processes, and handling technical operations. It's designed to be practical, focusing on real-world scenarios and industry best practices.
Learning is made engaging through:
- Interactive online lessons
- Practice exams to test your knowledge
- Flashcards for key concepts
- Optional expert instructor support
- AI Tutor Support
Whether you're new to IT or looking to formalise your experience, this course gives you the knowledge and confidence to apply ITIL principles in your work.
Who is this course for?
The ITIL 4 Foundation course is ideal for:
Beginners in IT: Perfect starting point if you're new to IT service management and want to understand industry best practices.
IT Professionals: Valuable for those already working in IT support, service desk, or operations who want to formalise their knowledge and advance their career.
Business Staff: Useful for non-IT professionals who work closely with IT teams and need to understand how IT services operate and support business goals.
Career Changers: Excellent for those looking to transition into IT service management, as it requires no previous qualifications or experience.
Project Managers: Helpful for those managing IT-related projects who need to understand service management principles.
The course is particularly suited to anyone wanting to learn the fundamentals of IT service delivery in a structured, industry-recognised way.
Will This ITIL® 4 Foundation Course Help My Career?
Yes, the ITIL 4 Foundation certification can significantly boost your career prospects in several ways:
Career Advancement
It opens doors to higher-level IT roles and makes you more competitive in the job market. Many employers specifically look for ITIL certification when hiring for IT service management positions.
Industry Recognition
ITIL is globally recognised and respected in IT. The certification demonstrates your commitment to professional development and understanding of best practices.
Practical Skills
You'll learn valuable skills that apply directly to workplace situations, helping you:
- Manage IT services more effectively
- Improve customer satisfaction
- Reduce business costs
- Handle incidents and problems better
Growth Potential
It's often the first step toward advanced ITIL certifications, which can lead to senior IT service management roles and consulting opportunities. The knowledge gained provides a solid foundation for career progression in IT service delivery and management.
Requirements
No formal requirements are needed for the ITIL 4 Foundation course. It's designed as an entry-level certification.
ITIL® is a registered trademark of AXELOS Limited, used under permission of AXELOS Limited. The swirl logo ™ is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.
Career path
Entry-Level (£25,000 - £35,000)
- IT Service Desk Analyst
- Technical Support Specialist
- Junior IT Support Engineer
- Service Desk Coordinator
Mid-Level (£40,000 - £55,000)
- IT Service Manager
- Service Delivery Manager
- IT Operations Manager
- Problem Manager
- Change Manager
Senior-Level (£60,000+)
- Senior IT Service Manager
- Head of Service Delivery
- IT Director
- ITSM Consultant
- Service Management Lead
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Legal information
This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.
