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Office Skills & Administration (Office Management) Training for Receptionist & PA
Skills Boost

CPD Accredited | 3 Courses Bundle | Lifetime Access | Money Back Guarantee | 100% Pass Rate | 24/7 Tutor Support

Summary

Price
£19 inc VAT
Study method
Online, On Demand
Duration
13.8 hours · Self-paced
Qualification
No formal qualification
Certificates
  • Reed Courses Certificate of Completion - Free
  • CPD Accredited Certificate: - £4.99
Assessment details
  • Office Skills & Administration (Office Management) Training for Receptionist (included in price)
Additional info
  • Tutor is available to students

Add to basket or enquire

Overview

Office Skills & Administration (Office Management) Training for Receptionist & PA

  • [2025 Updated Course]
  • 14 Day Money Back Guarantee

Bundle Courses with this Office Skills & Administration (Office Management) Training for Receptionist & PA Course

  • Course 01: Office Skills & Administration (Office Management)
  • Course 02: Admin, Secretarial & PA
  • Course 03: Public Speaking Course

Launch or elevate your career in business support with our comprehensive Office Skills & Administration (Office Management) Training for Receptionist & PA course. Whether you're looking to become a confident Receptionist, an efficient PA (Personal Assistant), or an expert in office administration, this course equips you with all the tools you need to succeed in fast-paced professional environments.

This training is ideal for individuals seeking to improve their office skills, sharpen their administration abilities, and gain practical knowledge in office management. You'll learn how to handle daily office tasks, communicate professionally, manage calendars, organise meetings, support executives, and present a strong front-facing image as a Receptionist or PA.

The course content covers key areas such as time management, office systems, document handling, telephone etiquette, diary management, and customer service—key responsibilities for any PA, Receptionist, or Office Administrator.

Upon successful completion, you’ll earn a recognised certificate that enhances your employability in roles such as Office Administrator, PA, Executive Assistant, or Receptionist. Whether you're starting out or advancing your office career, this Office Skills & Administration (Office Management) Training course gives you the confidence and competence to stand out in any workplace.

Key Highlights of Office Skills & Administration (Office Management) Training for Receptionist & PA Course

  • CPD Accredited Course
  • Free e-Certificate provided instantly upon successful completion of the course
  • 24/7 Tutor Support available throughout the course
  • No Hidden Fees – what you see is what you pay
  • Lifetime Access to course materials for ongoing learning
  • 100% Learning Satisfaction Guarantee

Certificates

Reed Courses Certificate of Completion

Digital certificate - Included

Will be downloadable when all lectures have been completed.

CPD Accredited Certificate:

Digital certificate - £4.99

After the successful accomplishment of this course, you will be awarded with a verified CPD Accredited Certificate from Skills Boost in PDF format only for $4.99 and printed version only for $14.99.

Assessment details

Office Skills & Administration (Office Management) Training for Receptionist

Included in course price

Curriculum

6
sections
25
lectures
13h 49m
total

    • 1: Intro Video 01:14

    • 2: Module 1 Basics of Management 15:00
    • 3: Module 2 Office Management & Supervision 15:00
    • 4: Module 3 Managing Teams 15:00
    • 5: Module 4 Managing Business Operations 29:00
    • 6: Module 5 Budgets and Managing Money 13:00
    • 7: Module 6 Working as a Team and with Difficult People 10:00
    • 8: Module 7 Negotiation Techniques 09:00
    • 9: Module 8 Change Management 10:00
    • 10: Module 9 Conflict Resolution 09:00
    • 11: Module 10 Business Ethics for the Office 12:00
    • 12: Module 11 Developing your Executive Presence 18:00

    • 13: Module 1 Relationship Management 28:00
    • 14: Module 2 Communication Skills 25:00
    • 15: Module 3 Confidence, Self-belief and Goal setting 34:00
    • 16: Module 4 Dealing With Difficult People and Managing Conflict 34:00
    • 17: Module 5 Time, Organising and Stress Management 25:00
    • 18: Module 6 Organising Meetings and Events 15:00
    • 19: Module 7 Presentations 13:00
    • 20: Module 8 Ergonomics Your Health and Safety 11:00
    • 21: Module 9 Networking 30:00

    • 22: Public Speaking Course 3:59:00

    • 23: Learning & Development 3:31:00

    • 24: Final Assessment 05:00
    • 25: Get Your CPD Accredited Certificate [Optional] 02:00

Course media

Description

Office Skills & Administration (Office Management) Training for Receptionist & PA

This all-in-one Office Skills & Administration (Office Management) Training for Receptionist & PA course is designed to provide practical and professional training for anyone seeking a rewarding career in office management, administration, or business support roles.

Whether you're new to administration or already working in an office setting, this course is ideal for improving productivity, professionalism, and confidence in the workplace.

Delivered online with full tutor support, the Office Skills & Administration (Office Management) Training for Receptionist & PA is accessible from any device at any time. No previous experience is required, making it perfect for beginners or career changers.

By the end of this course, you’ll be fully equipped to apply for roles in administration, executive support, and front-desk management with a recognised certificate to boost your CV.

Certificate of Achievement for Office Skills & Administration (Office Management) Training for Receptionist & PA Course

Upon successful completion of the Office Skills & Administration (Office Management) Training for Receptionist & PA course, you will receive a certificate of achievement. We are pleased to inform you that this PDF certificate is completely FREE.

Refund Policy

This course comes with a 14-day return policy. If you are not entirely satisfied, you can easily request a refund through your dashboard within 14 days of purchase.

Who is this course for?

This Office Skills & Administration (Office Management) Training for Receptionist & PA course is ideal for aspiring Receptionists, Personal Assistants (PAs), Office Administrators, Executive Assistants, and anyone seeking to enter or progress in an office environment.

Requirements

No formal qualifications are needed to enrol. This Office Skills & Administration (Office Management) Training for Receptionist & PA course is open to all learners with basic English skills and an interest in office-based careers. Fully online and flexible.

Career path

Upon completion, pursue careers as a Receptionist, PA, Office Administrator, Executive Assistant, Secretary, or Office Manager in corporate, healthcare, education, or public sector organisations.

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Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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