TIPS TO DEVELOP GOOD INTERPERSONAL SKILLS
We deal with people and not machines!!!
Why Interpersonal skills?
To improve Relationships Good Work environment Leadership skills Productivity Success You are liked by others
1/22/2013
SMILE
BE APPRECIATIVE
PAY ATTENTION TO OTHERS
PRACTICE ACTIVE LISTENING
BRING PEOPLE TOGETHER
RESOLVE CONFLICTS AMICABLY
COMMUNICATE CLEARLY
HAVE A SENSE OF HUMOUR
SEE IT FROM THEIR SIDE -EMPATHY
DONT COMPLAIN